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implemented a proactive maintenance program that continuously checks each installation to ensure all decor is <br /> functioning properly. Our team monitors each display daily to ensure everything is working correctly. In the event a <br /> maintenance issue is noticed, our 24 hour and 7 day a week team is ready at all times to handle and address any <br /> problem. Maintenance requests can be reported to maintenance@miamichristmaslgihts.com or by phone at <br /> 305.432.2225. <br /> Restoration Our company standard is perfection at any and all stages of the project at hand. If a product is not in like- <br /> new condition, we will not install it. Upon removal of all products from our clients' properties, we will then begin our <br /> meticulous and systematic inspection of all decor. First, our team washes each product with a cleaning solution for <br /> preservation. Next, we determine whether any of the products requires sanding and repainting. After the product has <br /> undergone the refurbishment process, we conduct thorough testing of each and every light and replace as required to <br /> ensure the decoration is ready and suitable for the next upcoming season. If there is ever an unusual circumstance that <br /> would prevent us from properly refurbishing the decor, our clients are alerted immediately to evaluate the best course of <br /> action. Miami Christmas Lights initiates this labor intensive refurbishment process immediately subsequent to removal <br /> and is completed in May of each year, well in advance of the following year's installation. Finally, once the restoration is <br /> complete, our electronic inventory system is updated and a summary is sent to our client for review and approval. <br /> Storage Miami Christmas Lights stores all items indoors at our secure warehouse located at 274 NE 67th Ave Miami FL <br /> 33138. We have a 16 camera remote captured surveillance system, gated parking lot, security system, and reinforced <br /> doors to ensure the safe storage of all decor. All product is wrapped in a protective plastic or cloth covering to ensure <br /> the longevity of the product and like-new condition while in storage. Each customer has a labeled section of the • <br /> warehouse for organization and accessibility. By storing the products in this state of the art manner, Miami Christmas • <br /> Lights can guarantee the prolonged existence of its' decor. <br /> Focus Miami Christmas Lights provides, as its sole business, design, fabrication, installation, maintenance, removal <br /> and storage of holiday decor services. Our entire business model is focused on the service model eliminating other <br /> distracting departments. Our corporate culture is groomed as a customer service company, whom happens to service <br /> the holiday decor industry. Customer satisfaction is not only our sole focus of business, but we guarantee it. We will not <br /> rest until each display is perfect and our customers are 100% satisfied. <br /> SIB <br />