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AL &ASSOCIATES Civil and Environmental Engineers FIRM PROFILE & APPROACH - CONTINUED 4. Services Coordination: From experience, Chen and Associates has realized that over one - quarter of all complaints in projects of this nature are results of the resident being deprived of an essential service as a result of the construction. These include postal delivery, solid waste collection, public transportation rerouting and other "normal" daily services. In order to avoid these concerns, Chen and Associates works with the agencies involved prior to the deprivation of services in order to reach a solution that is amicable to all parties involved. This includes the sending of construction impacts, such as street closure schedule, on a weekly basis to any party that does business in the area so that they can plan around the necessary inconvenience of construction. Additionally, during the initial public information direct mail campaign, Chen and Associates sends out special needs forms whereby any individual who may experience difficulties as a result of the improvements is given an opportunity to be identified prior to any loss of service. Geographic Information Systems (GIS) Chen and Associates has experience in the implementation of GIS from planning through construction management. This approach offers many benefits in dealing with the immense amount of data that must be acquired and managed during the progress of the project. The GIS data is obtained through a variety of methods including: • Data conversion from digital AutoCAD Drawings • Direct data entry from in -field survey equipment • Digitizing new features in GIS • Adding information through tables In GIS, the ability to link a drawing to information has proven to be very useful in all aspects of a project including: • Conceptual Design • Permitting • Public Information • Construction Administration Similar Project Experience: Falcon's Lea Park Chen and Associates worked as the General Engineering Consultant to the Town of Davie. In this contract, we designed, permitted and prepared technical specifications for a ball field exercise path at Falcon's Lea Park. During the permitting process, a 3- D model was created in GIS to assist with flood modeling. y e ✓� / / Ekve4wup..m. Falcon's L Park contour un.s an Topographic map created in GISfor permitting "Providing quality, responsive and professional service to clients, peers and the public for 20 years"