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I I I I I I I I I I I I I I I I I I I City of Sunny Isles Beach May 2, 2007 Page 2 ~ Grau provides Personalized Services/Immediate Responsiveness/ Smooth Transition: ., Offers a "Client-Friendly Approach:" We will work with the City to resolve any issues and ooen the lines of communication, so there will be no surprises! Along these lines, our Engagement Partner will report on a reaular basis of any potential audit adjustments, to allow the City appropriate time to respond and research. . Always Only a "Phone Call A wav": Weare accessible to Clients 24 hours / Z days a week regarding any comments / questions / concerns. . Stays Involved the Entire Year - We will make suggestions to improve the City's Performance I Procedures I Controls: Because our team does not fall into the accepted "ticking and tying" mentality, we understand the "big picture" and think beyond the traditional auditor's perspective. Throughout the entire year, we will update, advise and educate the City as to all new and/or revised reporting requirements, to assure the City's compliance with same. ~ Experienced Personnel On-the-Job - Our ManaQement Team: .., has 63 total years, over SIX DECADES, of governmental experience ~ averages over 16 years of professional practice in the governmental audit field ~ has a very low staff turnover (Unlike auditors from most firms, our professionals focus the majority of their time working exclusively with governmental entities) ~ is comprised of experienced Firm Management (Partner, Consultant, Manager, Senior) whom will constitute 100 percent of total engagement resources. ~ NET RESUL T: our Management Team averages over 10 years workina toaether as a TEAM We humbly ask you to compare our Engagement Team to our peer competitors' assigned teams. We are confident you will not see another firm assigning as exoerienced a team to your engagement. o Ability to Furnish the Required Services: Grau & Associates affirms that it has the professional staff available to perform the engagement and that all of its resources will be available to complete the work. Grau has been in business for 28 years, is financially stable, and has never been involved in any bankruptcy proceedings. Grau has a disaster recovery plan which includes backing up all data on a daily basis and offsite storage. Grau also has a line of credit which provides for the ability to borrow up to $416,000 for cash flow needs. 'lr; ~rc;,~if~' ~;~~~~~,!:~