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<br />Verizon Wireless Calling Plan and Features Details <br /> <br />NalionalAccessl SroadbandAccess <br /> <br />NationalAccess data sessions require NatlonalAccess capable Equipment and must be placed within NatlonalAccess service area. BroadbandAccess data sessions require <br />BroadbandAccess capable Equipment and must be placed wIthin BroadbandAccess service areas. For current NatlonalAccess and BroadbandAccess service areas, please vlstt <br />www.verizonwireless.com. A data session is inactive when no data is beIng transferred, and may seem inactive while data is actively being transferred to a device, orseem active <br />when actually cached and not transferring data. "END' or 'DISCONNECT' MUST be pressed to ensure that session disconnects and charges cease, otherwise data sessions may <br />automatically relnitiate without pressing "SEND" or'Connect". Monthly allowances apply only to NationalAccessIBroadbandAccess data transmissions, not to voice or other types <br />of data transmission such as TXT Messaging and Mobile Web. Voice calls are possible when NationalAccess data session is inactive; however, charges apply simultaneously for <br />the voice call In accordance with the Calling Plan. VoIce calls are not available with BroadbandAccess. Customer must maintain virus protection when accessing the service and is <br />responsible for all data sent and received Including 'overhead' (data that Is In addltfon to user -transmitted data,lncluding control, operational and routing instructions, error-checklng <br />characters as well as retransmissions of user-data messages that are received in error) whether or not such data Is actually received. Verlzon Wireless will not be liable for problems <br />receiving Service that result from Customer's device. <br />Megabyte (MB) Data Plans: Megabyte NationalAccess data sessions need to be reinitiated after 24 hours. NationalAccess data usage is rounded to next full kilobyte at end of <br />each billing cycle. Any unused portion of the megabyte allowance is lost. Equipment will not indicate kilobyte usage. <br />NationalAccess (Minutes of Use) Plans: NationalAccess (Minutes of Use) Plan data sessions automatically terminate after five (5) minutes of inactivity unless connected via a <br />Mobile IP (MIP) capable device. During data session, when traveling outside the NatlonalAccess area or connection Is otherwise unavailable, and continuing with session after <br />returning within five (5) minutes, the entire length of the data session will be billed. m -000-0001 will be shown In dialed digits column of bill for NatlonalAccess data sessions. <br />NationalAccess Roaming Feature: Not for use with Mobile Office Kits. Dynamic IP addresses will be assigned when roaming. Usage rounded up to next full kilobyte. For <br />information on where NationalAccess Roaming is available, see www.verlzonwireless.com. <br />Roaming in COMA countries outside of the US: Roaming in COMA countries Is $0.69 per minute plus the servicing carrie~s long distance charges, toll charges, surcharges and <br />taxes, which are billed on a pass-through basis. Roaming rates in Canada and Mexico may vary. Roaming in COMA countries Is only available in 'COMA' mode where service is <br />available. An update to Equipment software is required to roam in S. Korea <br /> <br />VZAccess and VZEmail <br /> <br />VZAccess and VZEmail Plans and Features: VZAccess Includes NationalAccess (IXRTT) and BroadbandAccess (EVDO) plans. VZEmaillncludes PDAlSmartphone and <br />BlackBerry plans. VZAccess and VZEmail usage is subject to VZAccess Acceptable Use Policy, available on www.verizonwlreless.com. VZEmall optional features may only <br />be purchased in conjunction with eligible voice calling plan with a monthly acCess fee of $34.99 or higher. Monthly Megabyte allowances apply only to NationalAccess and <br />BroadbandAccess data transmissions. Other data (Quick 2 Net8M or dial-up) transmissions and voice calls will be billed at the per-minute overage rate according to the <br />VZAccess plan. For optional data features, 'other data" will be billed as Anytime Minutes or at the per-minute overage rate according to the unde~ying calling plan. When <br />traveling outside the National Enhanced Services Rate and Coverage Area, Subscribers may be charged at the 'other data' rate for data usage. NationalAccess data <br />sessions require a NationalAccess capable PC Card, PDA, BlackBerry or handset with Its compatible Mobile Office Kit, and must be placed within NatlonalAccess service <br />area. BroadbandAccess data sessions require BroadbandAccess capable Equipment and must be placed within BroadbandAccess service area. PDAlSmartphone and <br />BlackBerry users that move to another calling plan from a VZErnall plan or feature or a Voice and Data Choice Bundle will not be able to use their PDAlSmartphone or <br />BlackBerry on the new calling plan and will need to purchase or provide compatible voice Equipment to switch to the ~ew calling plan. For current NatlonalAccess and <br />BroadbandAccess service areas, please visit www.verlzonwireless.com. All data sessions automatically terminate after 24 hours of activity and on VZAccess Plans after 2 <br />hours if Inactivity. Data session is inactive when no data Is being transferred. Data session may seem inactive while data is actively being transferred to Equipment, or may <br />seem active when it Is actually cached and not transferring data. Subscriber MUST press or click END or DISCONNECT button to ensure that session disconnects and <br />charges cease. Third-party applications may automatically reinitiate data sessions without the Subscriber pressing or clicking SEND or CONNECT button. Voice calls cannot <br />be received when an e-mail or other data transmission Is occurring. Voice calls are possible when NatlonalAccess data session is inactive; however, charges apply <br />simultaneously to the data session and the voice call in accordance with the applicable plan. Voice calls are not available with BroadbandAccess. Customer must maintain <br />virus protection when accessing the service. Customer is responsible for all charge~, including all data sent and received and "overhead' whether or not Subscriber or <br />recipients actually receive the data. "Overhead' is all data that is in addition to user-transmitted data, such as control, operational and routing instructions, error-checking <br />characters and retransmissions of user-data messages that are received in error. VZEmail plans and optional features not available with PC cards or wireless modems, <br />including wireless Equipment tethered to a PC. In order to use some VZEmall features and applications, Subscrlbe~s PC (or server where applicable) must be powered on, <br />able to receive e-mail, and have Equipment manufacturer software (BlackBerry Desktop, Wireless Sync or Good Mobile Messaging) Installed. If Equipment Is turned off or if <br />the Subscriber travels outside the NationalAccess service area, e-mail messages will be automatically stored for up to 7 days and forwarded when the Subscrlber returns to <br />the NationalAccess service area. Receiving e-mail attachments and graphics may be limited based on the Equipment model or software. With some Equipment, e-mails <br />received may display only the first 2 kilobytes of information with additional 2 kilobyte increments delivered at the Subscribe~s request. <br />NationalAccess, BroadbandAccess, and GlobalAccess, Push to Talk, and certain VZEmail services may only be used with wireless devices for the following purposes: (i) Intemet <br />browsing, (Ii) e-mail, and (Iii) Intranet access (including access to corporate intranets, e-mail and individual productivity applications like customer relationship management, sales <br />force and field service automation). The VZAccess, VZEmall and Push to Talk services may not be used for any other purpose. Examples of prohibited uses include, without <br />limitation, the following (I) continuous uploading, downloading or streaming ofaudlo or video programming or games, (II) server devices or with host computer applications, other <br />than applications required for BlackBerry or Wireless Sync service, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, automated machlne-to- <br />machine connections, or peer-to-peer (P2P) file sharing, or (iii) as a substitute or backup for private lines or dedicated data connections. Additionally, Unllm~ed VZEmail services <br />cannot be used for, (i) access to the Intemet, intranets or other data networks, except as the Equipmenfs native applications and capabilities permit, or (il) for any applications that <br />tether Equipment to laptops or personal computers other than for use of the Wireless Sync or BlackBerry Solutions with a BroadbandAccess Connect Optional Feature. Verlzon <br />Wireless reserves the right to limit throughput or amount of data transferred. Data usage in excess of 5GB per line in a given month is presumed to be using the service in a manner <br />prohibited above, and Verizon Wireless reserves the right to immediately terminate the service of any such Subscriber without notice. BroadbandAccess and NationalAccess data <br /> <br />Wireless Data Services Contract # MA4974 Amendment 9 Page 18 <br />State of Florida, Department of Management Services and Verizon Wireless <br />