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<br />Account Start-Du Procedure <br /> <br />When assuming responsibility for the set up of a new account, Cleaning Systems, <br />Inc. has followed this set of guidelines: <br /> <br />Prior to the takeover of a new account, we meet with the client's representative <br />who is responsible for giving us keys, alarm codes, access codes and names of <br />contact people as necessary. A timetable in which the turnover of these items is <br />agreed upon, we try to take receipt as soon as possible following the completion of <br />the prior company's duties. We prefer to have the accomplished on a Friday so that <br />we have a weekend prior to start date to really get to know the facilities and begin <br />to bring the account up to standard. <br /> <br />When we begin a new account, the employees have already been trained in good <br />housekeeping practices, as well as the general specifications of the area they will <br />be cleaning. New accounts are staffed with a mixture of new and current <br />employees. This is supplemented, for at least the first day/night if needed, with our <br />special services crew and our floor crew. <br /> <br />We have found that the most important component of a smooth transition is <br />ongoing communication with our client so that we are able to meet or exceed <br />expectations for our services. <br /> <br />Example: <br />