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<br />All costs of the Arbitration, including Mediation and the legal action to confirm and enforce <br />the arbitrator's award, as the case may be, including the reasonable legal fees of both parties <br />shall be paid by the non-prevailing party, or, if neither party prevails on the whole, each party shall <br />be responsible for a portion of the costs of Arbitration and Mediation as may be determined by the <br />court on confirmation. <br /> <br />ARTICLE 18. MUTUAL OBLIGATIONS <br /> <br />a) This Agreement, including attachments and appendices to the Agreement, shall constitute <br />the entire Agreement between the parties with respect hereto and <br />supersedes all previous communications and representations or agreements, whether <br />written or oral, with respect to the subject matter hereto unless acknowledged in writing by <br />the duly authorized representatives of both parties. <br /> <br />b) Nothing in this Agreement shall be construed for the benefit, intended or otherwise, of any <br />third party that is not a parent or subsidiary of a party or otherwise related (by virtue of <br />ownership control or statutory control) to a party. <br /> <br />ARTICLE 19. QUALITY ASSURANCE/QUALITY ASSURANCE RECORD KEEPING <br /> <br />The Contractor shall maintain, and shall require that its suppliers maintain, complete and accurate <br />records to substantiate compliance with the requirements set forth in the City's RFP 10-07-01. <br />Contractor and its suppliers shall retain such records, and all other documents relevant to the <br />Services furnished under this Agreement for a <br />period of three (3) years from the expiration date of this Agreement and any extension thereof. <br /> <br />ARTICLE 20. AUDITS <br /> <br />The City, or its duly authorized representatives or governmental agencies shall, until the expiration <br />of three (3) years after the expiration of this Agreement and any extension thereof, have access to <br />and the right to examine and reproduce any of the Contractor's books, documents, papers and <br />records and those of its suppliers which apply to all <br />matters of the City. Such records shall substantially conform to Generally Accepted Accounting <br />Principles requirements, as applicable, and shall only address those transactions related to this <br />Agreement. <br /> <br />The Contractor agrees to grant access to the City's Auditor to all financial and performance- <br />related records, property, and equipment purchased in whole or in part with government funds. <br />The Contractor agrees to maintain an accounting system that provides accounting records that are <br />supported with adequate documentation, and adequate procedures for determining the allowability <br />and allocability of costs. <br /> <br />ARTICLE 21. SUBSTITUTION OF PERSONNEL <br /> <br />In the event the Contractor wishes to substitute personnel for the key personnel identified by the <br />Contractor's Proposal, the Contractor must notify the City in writing and request written approval <br />for the substitution at least ten (10) business days prior to effecting such substitution. <br /> <br />ARTICLE 22. CONSENT OF THE CITY REQUIRED FOR ASSIGNMENT <br /> <br />The Contractor shall not assign, transfer, conveyor otherwise dispose of this Agreement, <br />including its rights, title or interest in or to the same or any part thereof without the prior <br /> <br />J"l/<9 <br />