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<br />Demonstrated record that the Service Provider has delivered high quality services and <br />documentation to its clients, and has in place an effective continuous quality <br />improvement process <br /> <br />5. Approach / Methodology <br />Proposers approach methodology to providing the services requested in this solicitation <br />· Suitability of the methodologies and approaches used in achieving tasks <br />· Overall organization to completing the project <br />· Ability to meet desired timelines and deadlines <br /> <br />6. References <br />Each Proposer must submit a list of three (3) references of Current and Past Customers <br />of which they have provided services similar in scope and size of those described herein. <br />. Each Reference must be supplied on Clients Letterhead <br />. Each Reference letter must me signed with contact person and phone number. <br /> <br />The City retains the right to request any additional information pertaining to the <br />Proposer's ability, qualifications, and procedures used to accomplish all work under the <br />contract as it deems necessary to ensure safe and satisfactory work. <br /> <br />7. Schedule <br />Provide a schedule and work plan to complete the Services within the 60 (sixty) day <br />completion deadline. <br /> <br />8. Contract Forms <br />All completed contract forms <br /> <br />END OF SECTION <br /> <br />PAGE 29 OF 34 <br />BID No. 11-07-01 <br />