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(i) Telecommunications. You agree to provide a traditional telephone connection to the Public Switched Telephone Network. Such connection
<br />shall have priority over any olher telephone or olher equipment, and shall be within ten (to) feet of the Equipment control panel. You acknowledge that
<br />your use of DSL, ADSl, Digital Phone, or Voice over Internet Protocol (VoIP), or other Internet based phone services may cause signal transmission to our
<br />Central Station may be Inteuupted, and that we do not recommend use of such services for signal transmission unless supplemented by a backup
<br />servIce which may be provided by us for an additional charge. If the Equipment is configured to operate over such nontraditional service, or if you
<br />change your phone servIce to a nontraditional phone servIce after Installation, then you acknowledge that signal transmission may be interrupted by
<br />luegularitles or changes In that service, power outages, and other circumstances beyond our control. ACCORDINGLY. IMMEDIATELV AFTER THE
<br />INSTALLATION OF DSl. ADSI. DIGITAL PHONE, VolP, OR OTHER BROADBAND OR INTERNET PHONE SERVICE YOU MUST NOlIFY US AND MUST TEST
<br />THE EQUIPMENT'S SIGNAL TRANSMISSION WITH THE CENTRAL STATION. Al your request, we may provIde alternative forms of alarm communication
<br />utilizing your broadband Internet service or a radio or cellular based system. You authorile us, on your behalf, to request services, orders or equipment
<br />from a telephone company or other company provIding signal transmission or receptIon services or facllitles under this Agreement. These services
<br />Include providing lines, sIgnal paths, scanning, transmission and/or reception. You agree that the telecommunication provider's liability Is limited 10 the
<br />same extent our liability Is limited pursuant to the terms of this Agreement.
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<br />(II) DIgItal Communicator. If connection to our Central SIal Ion Is to be by Digital Communicator, you agree to provide a connection via a registered
<br />telephone jack to a telephone channel required for the Equipment. Such connection shall have priority over any other telephone or Customer
<br />equipment, and shall be wllhln ten (10) feet of the Equipment control panel. At your request, and at your sole cost and expense, we will provide such
<br />connection. You also acknowledge that our Central Station cannot receive signals should your transmission mode become non. operational for any
<br />reason, and that signals from the digital communicator cannot be received if the transmission mode is cut, interfered with, or Is otherwise damaged.
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<br />(III) Radio Interface. If connect/On to our Central Station Is to be by radio frequency, such as cellular or private radIo, there may be times when Ihe
<br />Equipment will be unable to acquIre, transmit, or maintain an alarm signal, and that radio frequency transmissions may be impaired or interrupted by a
<br />variety of conditions and circumstances beyond our control, Including storms and power failures. Accordingly, the utilization of an additfonal means of
<br />communications Is recommended. Also, changes in rutes, regulations and policies of the rcc and other governmental bodies may reqUire
<br />discontinuatIon or modification of some or all of these Services.
<br />
<br />B. mternet P!Q!.q,LoJjlase.4J,g,ClJsU. If any of the Services you select communicate or transmit over an Inlernet protocol based service, you
<br />acknowledge and agree that: (I) you will maintain 120V AC power supply for each device; (ii) we are not responsible for your network or Internet
<br />services, which may be affected bycondltlons beyond our control, and that any interruptlons in your network or Internet service may cau~e the Services
<br />to fail to operate as Intended; (W) you may be required to maintain a static IP address, which may require you to Incur additlonal costs, and that any
<br />changes to your IP address may cause a service Interruption; (iv) you maybe required to open certain port{s) on your flrewall for proper l:ommunlcallon;
<br />and (v) you are responSible for the configuration of your routers, flrewalls, switches, and hubs, if applicable, to ensure communication wllh our Central
<br />Statlon.
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<br />C. LImited Warrant\!, Subject to the limitations and exclusions set forth below. during the Warranty Period follOWing installation reflected on page
<br />1 of this Agreement, or on a separate Additional Premises Rider or Schedule of Protection, we will at our cost, repair or, at our optlon, replace, any
<br />defective part of the Equipment we Install, Indudlng .....Iring. and will make any needed mechanical adjustments. We will use new or reconditioned parts
<br />for replacements. Our obligations under this P,uagraph are for your benefit only, and may not be enforced by any other perSOn. The taws of your state
<br />may give you rights In addition to or different from those described hereIn.
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<br />0, htended ServIce Plan. Subject to the limitations and e)(cluslons set forth below, if you have SubsCflbed to our Extended Service Plan. then In
<br />lieu of our Limited Warranty ohllg~tJon, we will at our cost repair the Equipnwnt we Install for the duration of the term of such Extended Service Plan.
<br />Your participation In the Extended Service Plan will automatically renew for successive thirty (3D) day terms at our then.current Extended Service Plan
<br />rates unless terminated by either party's written notice given at least thirty {30} days before the end of the then'current term. If you subscribe to the
<br />Extended Service plan after the initial Installation, the Equipment must be In good working condition at the time of subscription. To purchase our
<br />Extended ServIce Plan, call1-800-GET.HElP.
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<br />E. CamerasNldeo. We will Install and connect the camera devices described in this Agreement at your Premises. You acknowledge and agree that:
<br />(I) the EquIpment Is being Installed at your specific request and Is for the safety and security of the employees. Invitees and other persons at the
<br />Premises, and for no other purpose; (ii) the Equipment will only be installed In public areas within the Premises, and will not be installed or utilized in
<br />any area where persons have a reasonable expectation of privacy, such as bathrooms, etc.; and {ill} You will nrovldp. adequate illumination under all
<br />operational conditions for the proper operation of the video camera and will prOVide the 120 AC power supply where required. Based on the following
<br />servIce selections, the camera(s) wlll be configured as follows: (I) e-Secure Video: the camerals} may (I) prOvide live streaming video which may be
<br />viewed from your Protection One account on a PC with adequate internet connectivity, or (Ii) send video related to specifk Alarm Events which may be
<br />forwarded to your e.mail account or mobile device. Protection One will not receive or store these video recordings. (2) Verification Video Service: the
<br />Equipment will be configured to send images to an alarm operator for verificatJon of video Images directly associated with fire, burglary, panIc, or critical
<br />condition alarm signals. (3) Remote Tours: an alarm operator will review video Images at regular intervals as scheduled by you for Images associated
<br />with ctlt/cal and non-ctitlcal events or conditIons as defined by you and accepted by us.
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<br />F. RadIo/Cellular Service, (I) SecureCell*: We will Install and connect a radio or cellular transmissIon device to the Equlpmenl. The transmission
<br />device will be a backup communlcatlon link with our Central Station In the event that your regular telephone service or primary communication link to
<br />our Central Station j;; disrupted. (ii) PrimeCell'''': If ...'ou selNt PrimcCell'" se:vice, a radio or cellular trammls~!on device .....111 be the Equipment's only
<br />communications link with our Central Station. If you have selected Secure Cell or Prime Cell services, then you .1Cknowledge Ihatthere may be limes when
<br />the Equlpmenl will be unable to acquJre,trammlt or maintain an alarm signal, <lnd that radio frequency tramrnlsslons may be Impaired or Interrupted by
<br />d variety of condiUons and circumstances beyond our reasonable conlrol, Including storms and power failures. Accordingly. the utililatlon of a backup
<br />means of communication with our Central StatIon is always recommended. Also. changes in rules, regulations and policies of the FCC and other
<br />governmental bodies may requIre discontinuation or modification of some or all of these Services. Should your cellular or radio transmitter malfunction,
<br />it could Interfere With the proper operation of the entire network communicating with our Central Stalion and other communic<ltions transmissions.
<br />FCC regulatlons requite that we or our contractors or designees have Immediate access to your Iransmltter In the event of such a malfunction or
<br />emergency, and you agree to permit access to such persons In such an evenl. Should you refuse to provide such access, you agree we wllJ be entitled to
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