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<br />(I) TelecommunIcations. You agree to provide a traditional telephone connection to thf Public Switched Telephone Network. Such connection
<br />shall have priority over any olher telephone or other equIpment, and shalt be within ten (10) feel of Ihe Equipment control panel. You acknowledge that
<br />your use of DSl, AOSl, Digital Phone, or Vo!ce over Internet Protocol (VolPI. or other internet based phone services may cause signal transmiHlon to our
<br />Cenlral Station may be Interrupted, and thai we do not recommend u~e of such selVices for signal transmission unless suppll'!mented by a backup
<br />service whlth may be provIded by us for an additional charge. If the Equipment Is configured 10 operate over such nontraditional service, or if you
<br />change your phone service to a nontraditional phone service after Installation, Ihen you acknowledge that slgnallransmlssion may be InleHupted by
<br />irregularities or changes In that sl!lVice, power outages, and other cIrcumstances beyond our control. ACCORDINGLY, IMMEDIATElY AfTER THE
<br />INSTALLATION OF DSL, AOSl, DIGITAL PHONE, VolP, OR OTHER BROADBAND OR INTERNET PHONE SERVICE YOU MUST NOTIFY US AND MUST TEST
<br />THE EQUIPMENT'S SIGNAlIRANSMISSION WITH THE CENTRAL STATION. At your request, we may provide alternative forms of alarm communlcalJon
<br />utili ring your broadband Internet s(>fvlcc or a radio or cellul;)r based system. You authorire us, an your behalf, to request services, orders or equipment
<br />from a telephone company or other company providing sIgnal transmissIon or reception services or facllitics under this Agreement. These services
<br />Include providing lines, signal paths, scanning, transmissIon and/or reception. You agree that the telecommunication prOVider's liability is limited to the
<br />sante extent our liability is limited pursuant to the terms of this Agreement.
<br />
<br />(II) Digital Communicator. If connection to our Central Station is to be by DIgital Communfcator, you agree to provide a connectlon via a registered
<br />telephone Jack to a telephone channel required for the Equipment. Such connection shall have priority over any other telephone or Customer
<br />equipment, and shall be within ten PO) feet of the Equipment control panel. At your request, and at your sole cost and expense, we will provide such
<br />connection. You also acknowledge that our Central Station cannot receive signals should your transmission mode become non. operational for any
<br />reason, and that sIgnals from the digital communicator cannol be received If the transmission mode Is cut, Interfered wllh, or Is othel'\Vise damaged.
<br />
<br />(III) Radio Interface. If connection to our Central Station is to be by radio frequency, such as cellular or private radio, there may be times when the
<br />EquIpment will be unable to acquire, transmit, or maintain an alarm signal, and that r<ldlo frcquencytransmisslons may be Impaired or interrupted by a
<br />variety of conditions and circumstances beyond OUf control, Including storms and power failures. Accordingly, the utilization of an addillonal means of
<br />communications Is recommended. Also, changes in rules, regulations and policies of the fCC and other governmental bodies may require
<br />discontlnuatJon or modification of some or all of these Services.
<br />
<br />B. Int~.!J.e1..Proto~QU!!ut:.Qjervlg.1. If any of the Servfces you select communicate or transmit over an internet protocol based service, you
<br />acknowledge and agree that: (I) you wlll maintain 120V AC power supply for each device; (iI) we are not responSible for your network or Internel
<br />services, which may be affected by conditions beyond our control, and that any Interruptions in your network or Internet service may cause the Sef\'lces
<br />to fall to operate as Intended; lill) you may be required to maintain a static If> address, which may require you to incur additional cOsts, and that any
<br />changes to your IP address may cause a sef\'ice interruplion; (Iv) you may be required to open certain port{s) on your firewall for proper communication;
<br />and (v) you are responSible for the configuration of your routers, flrewalls, switches, <Ind hubs, If applicable, to ensure communication with our Central
<br />Station.
<br />
<br />C. LImited W<lrrantv. Subject to the limltatlons and exclusions set forth below, dUring the Warranty Period following Installallon reflected on page
<br />1 of this Agreement, or on a separate AdditIonal Premises Rider or Schedule of Protect/on, we will at our cost, repair or, at our option, replace, any
<br />defective part of the EquIpment we Install, Includjng wiring, and will make any needed me(hanlcal adjustments. We will use new or recondllloned parts
<br />for replacements. Our obligations under this Paragraph are for your benefit only, and may nol be enforced by any other person. The laws of your state
<br />may give you rights In addition to or different from those described herein.
<br />
<br />D. Extended Service Plan. Subject to the limitations and exclusions set forth below, if you have subscribed to our El(\ended Service Plan, then In
<br />lieu of our limited Warranty obligatIon, we will at our cost repair the Equipment we Install for the duraUon of the term of such Extended Service Plan.
<br />Your particIpation In the Extended Service Plan will automatically renew for successive thirty (30) day terms at our then.current Extended Service Plan
<br />rates unless terminated by either party's written notice given at least thirty (30) days before the end of the then. current term. If you subscribe to the
<br />Extended Service Plan after the InlllallnstallaUon, the Equipment must be in good working condition at the time of subscription. To purchase our
<br />Extended Service Plan, call1-S00-GET-HElP.
<br />
<br />E. CamerasNideo. We will Install and connect the camera devices described In this Agreemenl at your Premises. You acknowledge and agree that:
<br />(I) the Equipment is being installed at your speclfic request and Is for the safety and security of the employees, Invitees and other persons at the
<br />Premises, and for no other purpose; (Ii) the Equipment will only be Installed in public areas within the Premises, and will not be Installed or utilized in
<br />any area where persons have a reasonable expectation of privacy, such as bathrooms, etc.; and (iii) You will provIde adequale iUumination under all
<br />operatlonal conditIons for the proper operation of the video camera and will provide the 120 AC power supply where required. 8ased on the following
<br />selVlce selections, the camerals) will be configured as follows: (I) e.Secure Video: the camera(s) may (i) provide live streamIng video which may be
<br />viewed from your "rotectlon One account on a PC with adequate InterMt connectivity, or (H) send video related to spedne Alarm Events which may be
<br />forwarded to your e.mail account or mobile device. Protection One will not receive Of store these video recordings. (2) VerifiCation Video Service: the
<br />Equipment will be configured to send Images to an alarm operator for verification of video images directly associated with fire, burglary, panic, or crillcal
<br />condition alarm signals. (3) Remole Tours: an alarm operator wlll review video Images at regular Intervals as scheduled by you for Images associated
<br />with critical and non-critical events or condll1ons as defined by you and accepted by us.
<br />
<br />F. Radio/Cellular Service, (I) SecureCells: We will Install and connect a radio or cellular transmission device to the Equipment. The transmlss!on
<br />device will be a backup communicatIon link with our Central Station In the event thai your regular telephone service or prImary communlcaUon link to
<br />(Jur Central St..t!on I~ disrupted. (ii) PrimeCell"': If you select PtimeCell'" sefvice, a radio or cellular transmission device will be the Equlpment'.s only
<br />communications link with our Central Station. If you have selected Secure Cell or Prime Cell servIces, then you aCknowledge that there may be Umes when
<br />the Equipment will be unable to acquire, transmit or maintaIn an alarm sIgnal, and that radio frequency transmissions may be Impaired or Interrupted by
<br />a variety of condltlolls and circumstances beyond our reasonable control, Indudlng storms and power failures. ,\ccordlngly, the utill2atlo/l of a backup
<br />means of commun:(atlon with our Central Station is always recommended. Also, changes in ,ules, re8utalions and poli<1es or the FCC dnLl othl"r
<br />governmental bodies may require discontinuation or modification of some or all of these Services. Should your cellular or radio transmitter malfunction,
<br />it could Interfere with the proper operation of the entire network communicating with our Central Station and other communications transmissions.
<br />FCC regulations require that we or our contractors or designees have Immedlale access to your transmitter In the event of such a malfunction or
<br />emergency, and you agree to permit access to such persons In such an event. Should you refuse to provide such access, you agree we will be entitled to
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