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" "y Or SUN P" Contractor shall operate the facility a minimum of 56 hours per week except for a holiday as authorized by the City (New Year's Day, Thanksgiving, Christmas). Any changes in hours of service (other than those dictated by emergencies) shall be made with prior approval by the City. Successful contractor shall have access to check and respond to emails, at least 3x's a day, morning, afternoon and late PM. Fine tuning to maximize revenues and minimum costs must be an ongoing priority. It shall be recognized that City budget decisions may reduce or extend operating hours. 3.4 PROTECTION 3.4.1 The contractor shall be solely responsible for City vehicles and equipment while in their possession for maintenance and /or repairs. 3.4.2 Vehicles left at contractor's facility during non - business hours to complete service must be stored in a secure area. 3.4.3 All minimum safety standards required by Municipal, County, State and Federal ordinances and laws shall be strictly met by the contractor. 3.5 ESTIMATES Bidder shall provide written "not to exceed" estimates on any repair. The estimate will include the estimated number of hours, hourly rate, estimated material cost and completion date. It will be the bidder's responsibility to ensure they have all the equipment and materials to provide accurate estimates. No work shall be performed by the contractor before authorization is provided by the City's Fleet Manager or designee. 3.6 HOURLY RATE The hourly rates quoted shall include full compensation for labor, equipment use, and any other cost to the bidder. 3.7 QUALITY OF PARTS TO BE FURNISHED Parts furnished to the City shall meet or exceed the quality of the parts furnished originally for the equipment (OEM). However, if the original manufacturer has updated the quality of the parts for current production, parts supplied under this contract shall equal or exceed the updated quality. Failure to provide items of such quality will be cause for rejection and / or return of said item. The burden of proof and cost of analysis will be the Contractor's. There will be no reboxing of pa rts. Rebuilt / remanufactured parts will have been dismantled and reconstructed as necessary: all internal and external parts cleaned and made free from rust and corrosion; all impaired, defective, or substantially worked parts restored to a sound condition or replaced with new, City of Sunny Isles Beach I Request for Proposal No. 12 -05 -02 11 0