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4. Methodology /Approach to Providing Services <br />ValleyCrest takes a practical, customer - focused approach to delivering <br />landscape services. ValleyCrest will staff the city with the appropriate staffing <br />and requirements set forth in the RFP. This team will consist of highly trained and <br />equipment certified personal with strong tenured backgrounds in grounds <br />maintenance, roadways and medians. An on site manager equipped with several <br />modes of communication including a Blackberry (email), cell phone and two way <br />radio will also be on staff. <br />We will provide additional ValleyCrest staff trained in complete agronomic care. <br />These professionals have extensive knowledge of irrigation system management <br />and programming, ET based systems, water conservation approaches, <br />fertilization, herbicides, and Integrated Pest Management (IPM). These teams <br />will be dispatched to aid and assist our on site team as needed. We will have a <br />complete array of specialized equipment on site including all two cycle <br />equipment, utility vehicles, spray and fertilization units. <br />ValleyCrest will perform initial inspections. This inspection will include soil testing <br />with lab analysis and follow up applications to correct turf needs, an irrigation <br />start up inspection, complete photograph inventory and start up conditions, <br />safety, and hazard and security inspection. <br />An annual calendar of all services to be rendered throughout the year will be <br />provided to the city immediately. A complete start -up report including findings <br />plus recommendations for upgrades and enhancements will be provided within <br />the first 30 -60 days. <br />We pride ourselves on delivering on our promises. Satisfying customers is at the <br />core of everything ValleyCrest does. ValleyCrest is fanatic about measuring and <br />improving the way it creates and delivers upon client expectations. We use <br />many report and follow procedures including customer surveys to measure our <br />performance. <br />5. COST OF SERVICES: <br />Attached <br />......................................................... . ................................................. <br />► ValleyCrest Landscape Maintenance [ 17 of 20 ] <br />