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Betty Gerdts <br />Maintenance Division Manager <br />PROFESSIONAL EXPERIENCE <br />Superior Landscaping & Lawn Service, Inc. <br />Maintenance Division Manager <br />Vila & Son Landscaping Corp. <br />Office Manager <br />September 2011— present <br />March 2009 - August 2011 <br />• Act as liaison between customers and Account Managers. Followed up and resolved <br />customer concerns. <br />• Request insurance and federal bonds for construction projects. <br />• Managed all office personnel as well as providing support to our Corporate Office as <br />needed. <br />• Responsible for all aspects of billing, A /R, Collections and A/P postings. <br />• Input all customer information as well as the monthly billings in Great Plains <br />Dynamic Accounting Software. <br />• Create weekly financial projections reports for the corporate office. <br />• Participate in all staff meetings and conference calls in order to provide feedback and <br />maintain company standards. <br />• Managed Payroll and FIR personnel. <br />• Prepared all hiring packages and offer letters for new hires for salary personnel. <br />• Order Office Supplies. <br />• Maintained records of all workman compensation claims. <br />Spanish Broadcasting System, Inc. <br />Office Manager and Executive Assistant to C.O.O. <br />December 1996 — April 2008 <br />Managed all aspects of the office, including a full range of administrative support for <br />the organization's President, C.O.O., C.F.O and Board of Director. Duties included <br />word processing of letters, internal memos, and expense reports. <br />Created weekly and monthly reports, pulling data from Arbitron and Nielsen <br />systems as well as provided analysis to help the non - researchers understand the <br />different dayparts performances. In addition to regularly scheduled reports, pulled <br />