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CITY OF COCONUT CREEK <br /> PERFORMANCE REFERENCE SURVEY <br /> S <br /> Email: <br /> Attention: Mark Bresnahan Mark bresnahan •pba.edu Phone: 561-803-2068 <br /> Name of Firm: Palm Beach Atlantic University <br /> The below referenced company has listed you as a business reference. Please provide reference information as <br /> requested below. Your prompt attention is appreciated. Thank you for your time and assistance. <br /> Project/Service: Vending Services, RFP No. 03-15-17-10 <br /> Bidder/Proposer: Right Choice Vending <br /> Using the drop-down menu to the right, please rate the following questions regarding services provided by the <br /> firm listed above. <br /> 1 2 3 � 4 5. g <br /> Excepti•onal Good Acceptable Poor :Not Acceptable_ Not Applicable '.' <br /> 1. Rate the level of commitment of the vendor in setting up vending _ <br /> machines. Did the vendor devote the time and personnel necessary Exceptional <br /> to successfully complete installation(s)? <br /> 2. Did the vendor deliver on time?Where you satisfied? <br /> Exceptional. <br /> S 3. Rate the vendor's success at completing tasks such as repairs, <br /> restock and refunds within the time lines established. Exceptional'` <br /> 4. How supportive is the vendor when you have issues, questions or <br /> concerns? Exceptional <br /> 5. Were vending machines maintained to your firms expectations? <br /> Exceptional. <br /> 6. Was the vendor willing to go the extra mile to help? <br /> Exceptional <br /> 7. Would you recommend this vendor? <br /> Exceptional <br /> 8. Did the vending machines perform as expected/required? <br /> Exceptional: <br /> 9. Rate the overall performance of the vendor. <br /> Exceptional_= <br /> Please type additional comments: Click here to enter text. <br /> Please save and email this document to: Lmesser(a�coconutcreek.net <br /> S <br /> 1 of 1 <br />