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3. STAFFING <br /> Project Staffing/Resumes <br /> Describe your proposed Project Organization Chart and provide resumes for the Project Manager and <br /> all proposed staff on the Organization Chart. <br /> Rich Hewitt, Vice President of Sales & Business development for Connected Technology Solutions & <br /> Mighty Touch. 20 + years of technology, software, hardware, installation and services leadership. <br /> Experience in leading large scale technology solution development across multi-location enterprise <br /> accounts. <br /> Paul Stroede, Director of Technology — 10 + years of progressive experience leading highly successful <br /> large-scale programs driving business growth through strategic product roadmaps, resource <br /> management,and fiscal responsibilities. Led a$30M program enabling data-driven personalized customer <br /> experiences. Paul holds a Bachelor of Business Administration in Management Information Systems. <br /> Michael Blumer, Project Manager — 20 + years of retail and customer service management experience <br /> focused on building a diverse workforce. Exceptional experience with merchandising and brand <br /> management to deliver on brand promise. <br /> Caleb Sandvold, Sales Coordinator — 3 + years sales coordinating at CTS/Mighty Touch with experience <br /> coordinating large scale, multi-location rollouts (400+ kiosks) nationwide. <br /> fibSTAGE KEY PROCESS PERSONNEL <br /> Functional Requirements <br /> Project Plan Pre-sales Engineer <br /> Risk Assessment/PlanProject Manager <br /> Plan Communication Plan Account Manager <br /> Escalation Procedures Principal Engineer <br /> Action Logs <br /> Solution Architecture <br /> System Diagrams Pre--sales Engineer. <br /> Development Plan Project Manager <br /> Design Workaround Plans Principal Engineer <br /> Acceptance Test Plan <br /> Scheduling of Deployment Project ManagerIntegration <br /> Deployment Testing Principal Engineer <br /> Integrate Deployment Team <br /> Punch List <br /> - Training Project Manager <br /> Documentation Prinicipal Engineer • <br /> - <br /> Operate - 'Post-installation Support : 'Deployment Team <br /> Managed Services Transistion <br /> Incident/Problem Response and Management Service Manager <br /> Performance Analysis and Reporting Account Manager <br /> Optimize Change/Release Management First Call Response Center <br />