RFP 17-11-01 Towing Services - Laserfiche WebLink

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City of Sunny Isles Beach |Request for Proposal No. 17-11-01 30 3. Staffing Relevant experience and qualifications of key personnel, including key personnel of subcontractors, that will be assigned to this project and experience and qualifications of subcontractors. Resumes of each person should be provided with emphasis being given to their experience, track record and training in similar work. The following information must also be included: • The size and experience of the company staff pool from which staff assigned to the management contract can be drawn.  The composition of the staff team should include :  The names of the employees in the area responsible for this contract  Their function in the company.  The name of the person who will be responsible for the coordination of work.  Experience and qualifications of staff and satisfactory record of performance of staff  Each Bid must identify the name(s) and address(es) of all Subcontractors, suppliers and other persons and organizations including those who are to furnish the principal services. If requested by City after Bid Opening and before Award, the successful bidder shall submit to City additional detail on any or all Subcontractors or Suppliers including without limitation, pertinent information regarding similar projects, and other evidence of qualification for each such Subcontractor, Supplier, other persons or organization. If City, after due investigation, has reasonable objection to any proposed Subcontractor, Supplier, other persons or organization, it may request the successful Bidder submit an acceptable substitute without an increase in Bid price. 4. Approach / Methodology Proposers approach methodology to providing the services requested in this solicitation:  Suitability of the methodologies and approaches used in achieving tasks  Overall organization to completing the project  Ability to meet desired timelines and deadlines  Work plan explaining how they intend on meeting the established deadlines.  Explain how complaints are handled, and brought to the attention of the Police Administrative staff. 5. References Each Proposer must submit a list of three (3) reference s of Current and Past Customers, preferably government agencies of which they have provided services similar in scope and size of those described herein. No staff at the City of Sunny Isles Beach staff shall be listed as a reference.  Each Reference must be supplied on Client’s Letterhead  Each Reference letter must be signed with contact person and phone number.  Local References are preferred.