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Titan Protective Services Proposal to Provide Pier Park Attendant RFP No. 18-03-01 Qualifications During its six years in operation Titan Protective Services has been able to successfully secure a number of on-going private contracts in the Dade/Broward/Palm Beach tri-county area. Our stellar contractual record speaks to the high level of service we provide our clients. We at Titan are confident in our ability to effectively and efficiently provide the City of Sunny Isles with traffic control and lot management at the Pier Park parking lot, located at 16501 Collins Avenue, Sunny Isles Beach, FL 33160. Attendants will be provided with quality post orders to assist them with answering questions and directing parking clients. Titan Protective Services has both the manpower and the technological resources necessary to successfully provide the scope of services being requested by the City of Sunny Isles. We offer a real-time reporting system (SilverTrac) that allows us to service all requests once they become available, collect real-time data, and report quality data for management to review. We are prepared to provide one (1 ) or more bilingual attendants with clearly visible name badges to control traffic between the hours of 9:00am and 7:00pm, seven (7) days a week — including holidays. Attendants will be equipped with necessary operating supplies, including a "Full Lot" sign to notify drivers of the non-availability of parking spaces once the lot has reached capacity. Prior to the commencement of operational services, Titan Protective Services will submit a description of the uniforms proposed to be worn by on-site personnel for Project Manager approval. At Titan we strive to become partners with our management teams, rather than "just another vendor". Thank you for your consideration and we look forward to becoming your partner of choice in parking. Respectfully, Kevin Akinbiyi President Page 16