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SOUTHPRRI< MPNRGiEMENT Parking Solutions StS4.3`t`HPr- < ngran mwww t ase Pnmm 1 DoueLE pram( All staff members must carry or wear the Southpark Management/Double Park/Paradise Parking identification badge at all times while at work. All Southpark Management/Double Park/Paradise Parking staff members are expected to present a professional, businesslike image to clients, visitors, customers and the public. Acceptable personal appearance, like proper maintenance of work areas, is an ongoing requirement of employment with the company. Any staff member who does not meet the attire or grooming standards set by his or her department will be subject to corrective action and may be asked to leave the premises to change clothing. Hourly paid staff members will not be compensated for any work time missed because of failure to comply with designated workplace attire and grooming standards. • SMILE!!! • Always stand when guests are arriving, departing or near. • No horseplay • No joy riding • Only use your cell phone away from guests and never while driving. • Professional speech is expected. No profanity. • Enter vehicle only after all have exited. • No consumption of alcohol before or during a job. If offered alcohol even after the job you must decline. • This is a service-oriented business. The quality of our service sets us apart. Little things like opening doors and offering to help carry articles for guests give us much credibility. • If you feel someone is not doing their fair share of the work talk to the location manager. When we work together we share the workload and earn more. • Greet the guests with a "good morning" or "good evening." • SMILE!!! Tips are pooled. Either keep them in a separate pocket or give them to the location manager. Intentional withholding of tips will qualify for immediate termination. !") 18122