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rightView <br /> Why BrightView is the best qualified firm: <br /> We have properly trained, certified, licensed landscape professionals in every field <br /> of landscape services; who come to work everyday and have a passion for what <br /> they do! 70(+) years of experience and resources are limitless <br /> YOUR COMPLETE SATISFACTION <br /> IS OUR #1 GOAL <br /> We judge our success by the complete satisfaction of our customers. Every member of <br /> your landscape team will strive to earn your trust and loyalty through a proactive <br /> relationship in which we consistently perform work of the highest quality with unmatched <br /> responsiveness. To meet this goal, we continually collect feedback through a <br /> comprehensive customer satisfaction program. We use the valuable insight gained <br /> through our survey program to determine system improvements and guide the content of <br /> our employee training program. <br /> Every customer we partner with has the opportunity to formally evaluate our work <br /> product, service and relationship at least once a year. Your feedback is important to us. <br /> We pay attention to the survey results and follow-up with a summary of each one to learn <br /> how we can improve. <br /> A SAFE COMMUNITY <br /> AND WORKPLACE IS OUR PRIORITY <br /> The safety and well being of our customers, your property visitors, the general public, and <br /> our employees is of paramount importance to our operation. Below are measures we <br /> employ to maintain a safe working environment on and off your property. <br /> PRESERVING A SAFE CREW SAFETY <br /> ENVIRONMENT <br /> • Criminal background checks • Extensive driver safety certification program <br /> • Initial and random driving record checks • New hire safety orientation <br /> • Initial and random drug/alcohol • Certification required to use all power <br /> screenings equipment <br /> • Fully uniformed crews with safety vests • Reward system for safety compliance <br /> • BrightView logo clearly displayed on • Mandatory weekly field crew safety <br /> vehicles <br /> meetings <br /> • "How's my driving?'stickers on <br /> • Weekly management safety calls <br /> vehicles <br /> • Required use of cones to demark <br /> safety zone <br />