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Bright View Methodology/Approach to Providing Services BrightView takes a practical, customer-focused approach to delivering landscape services. BrightView will staff the city with the appropriate staffing and requirements set forth in the RFP. This team will consist of highly trained and equipment certified personal with strong tenured backgrounds in grounds maintenance, roadways and medians. An on site manager equipped with several modes of communication including IPAD's, Phones, (email) and two way radio will also be on staff. We will provide additional BrightView staff trained in complete agronomic care. These professionals have extensive knowledge of irrigation system management and programming, ET based systems, water conservation approaches, fertilization, herbicides, and Integrated Pest Management (IPM). These teams will be dispatched to aid and assist our on site team as needed. We will have a complete array of specialized equipment on site including all two cycle equipment, utility vehicles, spray and fertilization units. BrightView will perform initial inspections. This inspection will include soil testing with lab analysis and follow up applications to correct turf needs, an irrigation start up inspection, complete photograph inventory and start up conditions, safety, and hazard and security inspection. An annual calendar of all services to be rendered throughout the year will be provided to the city immediately. A complete start-up report including findings plus recommendations for upgrades and enhancements will be provided within the first 30-60 days. We pride ourselves on delivering on our promises. Satisfying customers is at the core of everything BrightView does. BrightView is fanatic about measuring and improving the way it creates and delivers upon client expectations. We use many report and follow procedures including customer surveys to measure our performance.