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Accident Investigation It is the policy of Superior Landscaping to carry out a thorough program of accident investigation. Supervisory personnel will be primarily responsible for making an investigation of all accidents in their area. Accidents involving fire, death, serious injury, or extensive property damage will be investigated jointly by the supervisor and upper management. The primary goal of the accident investigation program is the prevention of future accidents through the use of knowledge derived from the investigation. Additionally, the investigation will be used to prepare reports required by Federal and State law as well as the Workers Compensation insurance carrier. These reports are critical in establishing the company's and the supervisor's liability under the law. When an employee is injured at work the supervisor is responsible for taking emergency action to have first aid administered, to obtain professional medical attention as soon as possible, and to protect other employees and equipment. The supervisor must then begin to investigate the circumstances of the accident. The following procedures have been found to be effective when investigating accidents. GO to the scene of the accident at once TALK with the injured person if possible. Talk to witnesses. Stress getting the facts --not placing blame or responsibility. Ask open-ended questions. LISTEN for clues in the conversations around you. Unsolicited comments often have merit ENCOURAGE people to give their ideas for preventing a similar accident. STUDY possible causes --unsafe conditions, unsafe practices. CONFER with interested persons about possible solutions WRITE your accident report giving a complete accurate account of the accident. FOLLOW UP to make sure conditions are corrected. If they cannot be corrected immediately, report this to your supervisor. PUBLICIZE corrective action taken so that all may benefit from the experience. Vehicle Accidents — What to do Make sure your vehicle has a fully stocked accident kit. The kit should contain: ❑ Current vehicle registration ❑ Current proof of vehicle insurance ❑ Several business cards from the owner or manager ❑ Pen and/or pencil ❑ Accident reporting form for your office and insurance company (available through your insurance carrier or agent) ❑ Trailer registration if applicable ❑ Several witness cards . Attend to all injured victims. Assess the situation and attend to the most seriously injured first Do not move any victim unless there is danger from other vehicles in traffic or danger of fire or explosion. Do not move the vehicles. The police need to see the accident prior to moving any vehicle(s). 22