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successful or that Emergency Response Providers will be dispatched should an Alarm Event occur. In the event a supervisory signal or trouble signal
<br /> registers at our Central Station,we shall endeavor to notify the Premises or the first available person designated on your Monitoring Information
<br /> Schedule. We may,without notice to you,in response to governmental or insurance requirements,or othenvise in our sole discretion,alter,amend or
<br /> discontinue any of our policies and procedures for alarm response. Also,you acknowledge and agree that any special instructions provided by you for
<br /> the handling of alarm signals must be presented and agreed to by us in writing. We may,in our sole discretion,reject your special instructions. You
<br /> understand that any deviation from our normal Alarm Event handling procedures may result in increased risk of lass or damage to you and your
<br /> Premises.
<br /> (I) Telecommunications. You agree to provide a traditional telephone connection to the Public Switched Telephone Network. Such connection
<br /> shall have priority over any other telephone or other equipment,and shall be within ten(10)feet of the Equipment control panel. You acknowledge that
<br /> your use of D51,ADSL,Digital Phone,or Voice over Internet Protocol(VOIP),or other Internet based phone services may cause signal transmission to our
<br /> Central Station may be interrupted,and that we do not recommend use of such services for signal transmission unless supplemented by a backup
<br /> service which may be provided by us for an additional charge. If the Equipment is configured to operate over such nontraditional service,or if you
<br /> change your phone service to a nontraditional phone service after installation,then you acknowledge that signal transmission may be interrupted by
<br /> irregularities or changes in that service, power outages,and other circumstances beyond our control. ACCORDINGLY,IMMEDIATELY AFTER THE
<br /> INSTALLATION OF DU,ADSL,DIGITAL PHONE,VOIP,OR OTHER BROADBAND OR INTERNET PHONE SERVICE YOU MUST NOTIFY US AND MUST TEST
<br /> THE EQUIPMENT'S SIGNAL TRANSMISSION WITH THE CENTRAL STATION. At your request,we may provide alternative forms of alarm communication
<br /> utilizing your broadband internet service or a radio or cellular based system. You authorize us,on your behalf,to request services,orders or equipment
<br /> from a telephone company or other company providing signal transmission or reception services or facilities under this Agreement. These services
<br /> include providing lines,signal paths,scanning,transmission and/or reception. You agree that the telecommunication provider's liability is limited to the
<br /> same extent our liability is limited pursuant to the terms of this Agreement.
<br /> (II) Digital Communicator. If connection to our Central Station is to be by Digital Communicator,you agree to provide a connection via a registered
<br /> telephone jack to a telephone channel required for the Equipment. Such connection shall have priority over any other telephone or Customer
<br /> equipment,and shall be within ten(10j feet of the Equipment control pane). At your request,and at your sole cost and expense,we will provide such
<br /> connection. You also acknowledge that our Central Station cannot receive signals should your transmission Mode become non-operatiohal for any
<br /> reason,and that signals from the digital communicator cannot be received if the transmission mode Is cut,interfered with,or is otherwise damaged.
<br /> (iii) Radio Interface. If connection to our Central Station is to be by radio frequency,such as cellular or private radio,there may be times when the
<br /> Equipment will be unable to acquire,transmit,or maintain an alarm signal,and that radio frequency transmissions may be impaired or interrupted by a
<br /> variety of conditions and circumstances beyond our control,including storms and power(allures. Accordingly,the utilization of an additional means of
<br /> communications is recommended. Also, changes in rules, regulations and policies of the FCC and other governmental bodies may require
<br /> discontinuation or modification of some or all of these Services.
<br /> B. Internet Protocol Based Services. If any of the Services you select communicate or transmit over an Internet protocol based service,you
<br /> acknowledge and agree that:(i)you will maintain 120V AC power supply for each device;(ii)we are not responsible for your network or internet
<br /> services,which may be affected by conditions beyond our control,and that any interruptions in your network or internet service may cause the Services
<br /> to fail to operate as Intended;(ill)you may be required to maintain a static IP address,which may require you to Incur additional costs,and that any
<br /> changes to your IP address may cause a service Interruption;(iv)you may be required to open certain port(s)on your firewall for proper communication;
<br /> and(v)you are responsible for the configuration of your routers,firewalls,switches,and hubs,if applicable,to ensure communication with our Central
<br /> Station.
<br /> C. Limited Warranty. Subject to the limitations and exclusions set forth below,during the Warranty Period following installation reflected on page
<br /> 1 of this Agreement,or on a separate Additional Premises Rider or Schedule of Protection,we will at our cost,repair or,at our option,replace,any
<br /> defective part of the Equipment we install,including wiring,and will make any needed mechanical adjustments. We svill use new or reconditioned parts
<br /> for replacements. Our obligations under this Paragraph are for your benefit only,and may not be enforced by any other person. The laws of your state
<br /> may give you rights in addition to or different from those described herein.
<br /> D. Extended Service Plan. Subject to the limitations and exclusions set forth below,if you have subscribed to our Extended Service Plan,then in
<br /> lieu of our Limited Warranty obligation,we will at our cost repair the Equipment we install for the duration of the term of such Extended Service Plan.
<br /> Your participation in the Extended Service Plan will automatically renew for successive thirty(30)day terms at our then-current Extended Service Plan
<br /> rates unless terminated by either party's written notice given at least thirty(30)days before the end of the then-current term. If you subscribe to the
<br /> Extended Service Plan after the initial installation, the Equipment must he in good working condition at the time of subscription. To purchase our
<br /> Extended Service Plan,call 1-800-GET-HELP.
<br /> E. CamerasNldeo. We will install and connect the camera devices described in this Agreement at your Premises. You acknowledge and agree that:
<br /> (i)the Equipment is being installed at your specific request and is for the safety and security of the employees,invitees and other persons at the
<br /> Premises,and for no other purpose;(ii)the Equipment will only be installed in public areas within the Premises,and will not be installed or utilized in
<br /> any area where persons have a reasonable expectation of privacy,such as bathrooms,etc.;and(iii)You will provide adequate illumination under all
<br /> operational conditions for the proper operation of the video camera and will provide the 120 AC power supply where required. Based on the following
<br /> service selections,the camera(s)will be configured as follows:(1) e-Secure Video:the camera(s)may(i) provide live streaming video which may be
<br /> viewed from your Protection One account on a PC with adequate internet connectivity,or(ii)send video related to specific Alarm Events which may be
<br /> forwarded to your e-mail account or mobile device. Protection One will not receive or store these video recordings. (2)Verification Video Service:the
<br /> Equipmentaill be configured to send images to an alarm operator for verification of video images directly associated with fire,burglary,panic,or critical
<br /> condition alarm signals. (3) Remote Tours:an alarm operator sill review video images at regular intervals as scheduled by you for images associated
<br /> with critical and non-critical events or conditions as defined by you and accepted by us.
<br /> F. Radio/Cellular Service. (i)SecureCellt:We will install and connect a radio or cellular transmission device to the Equipment. The transmission
<br /> device will be a backup communication link with our Central Station in the event that your regular telephone service or primary communication link to
<br /> our Central Station is disrupted. (ii)PrimeCell^:If you select PrimeCell^service,a radio or cellular transmission device will be the Equipment's only
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<br /> SIBFL Publcwb.ls t.YCwtar BURG I?.%).NTH
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