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RFP No. 13-03-01 Merchant Services
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Last modified
3/4/2013 11:02:32 AM
Creation date
3/4/2013 11:02:20 AM
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CityClerk-Bids_RFP_RFQ
Project Name
Merchant Services
Bid No. (xx-xx-xx)
13-03-01
Project Type (Bid, RFP, RFQ)
RFP
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• ._ „CITY C- cUNNYAhIES 3E ACh, - <br /> 13070 ColIIr, 'veruei <br /> Sunny Isles Secch Aprida 331c9,' sti .o""T F <br /> 395.947.0606 ' <br /> oe <br /> vi n':.sibIl.nef - t• eggs i <br /> 1 , <br /> 4e. <br /> c"k or suN P� <br /> PERFORMANCE EVALUATION SURVEY <br /> RFP 13-03-01 <br /> Date: <br /> Company Name: <br /> Point of Contact: <br /> Phone and Email: <br /> Please evaluate the performance of the company (1-poor; 10-excellent). <br /> Score <br /> NO. CRITERIA (1-10) <br /> 1 Ability to maintain courteous and professional service <br /> 2 Communication, resolution of discrepancies, responsiveness of personnel servicing the <br /> account(to indude availability of designated contact person(s)) <br /> 3 Responsiveness to priorities for service <br /> 4 Ability to provide requested services within the designated timeframe <br /> 5 Cost of services provided <br /> 6 Experience level and credentials of assigned staff <br /> 7 Overall customer satisfaction and hiring again based on performance(comfort level in <br /> hiring this firm again) <br /> Overall Comments: <br /> Company Providing Referral: - <br /> Contact Name: <br /> Contact Phone and Email: _ <br /> Date of Services: <br /> Approximate Monthly Cost for Services: <br /> Please return this questionnaire directly to Marc Anthony Tulloch by Aprif 1,.2013 via fax to 305-792-1605 <br /> or email mtullochesibfl.net <br /> City of Sunny Isles Beach !Request for Proposal No. 13-03-01 25 <br />
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