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City of Sunny Isles Beach • RFP 18-04-02 Disaster Debris Management and Disposal Services construction projects ranging from a large park in Puerto Rico with athletic fields and 30 structures, to levee repair work, to renovation of an underground park in Kentucky. This history exhibits the technical expertiseall that ensures all of our customers are pleased with their selection of Ceres. Capable Ceres is staffed by professionally trained individuals with more than 200 collective years of experience in disaster recovery management. Ceres provides regular on-going training for field employees as well as our professional staff. Ceres' superintendents carry the following certifications and formal training: USACE certification for Quality Control; FEMA NIMS; 30-hour Construction Safety accreditation; and Hazwoper 40- hour training. Selected Superintendents also have training in asbestos and lead abatement. Ceres also provides its employees with outside disaster response training through FEMA-sponsored courses. The U.S. Army Corps of Engineers evaluated numerous offerors on their project management capabilities and experience and selected Ceres for an award as an Advance Contract Initiative Disaster Debris Management Contractor. Safe We take special care to minimize the risk of injury in the disaster area to ---"T .---- "---- both our workers and the general public—safety first. It is the practice of ,+"` a} l. Ceres to employ a full-time Health and Safety Officer. The Health and Safety Officer is responsible for overseeing Ceres' field Safety Officers acooNe. who are experienced in various aspects of safety compliance relative to Minion Work Hours Award 1 construction activities, industrial hygiene and traffic safety. Safety Officers Occupational Awards Program possess a variety of qualifications including: OSHA 10-hour and 30-hourCeresErnironmenesented tServices trainingcertifications; First Aid and CPR; and Hazwoper 40-hour USACE Debris Mission p Katrina Recovery Office,Louisiana certifications. Ceres' full time field employees have CPR/First Aid/AED tor operating 1,000,000 employee 1 hours without occupational ; training. injury or fitness involving days away from work . In 2010,we received a Perfect Record Award for operating an entire year App", 1-November'o•Z,,om�� without occupational injury or illness and a Million Mile Club award for *a (i) driving without a Preventable Incident. �.:.WW"Ga.d There were no lost time injuries during all of Ceres'2005 temporary roofing operations with over 22,000 roofs installed. In 2004 with over 1,000 workers in the field, no lost time injuries occurred on any of our projects during disaster recovery operations across nineteen Florida counties. Ceres was named a recipient of the Million Work Hours Award for our superb safety record on the Katrina Debris project for the U.S. Army Corps of Engineers. FEMA Knowledgeable Ceres has more than 25 years of successful FEMA-reimbursed disaster work. Ceres' management staff has a long tenure with strong expertise in FEMA requirements for documentation, eligibility, general rules compliance, and methodologies. Ceres augments staff FEMA experience with certified FEMA training classes for its general management. Ceres has assisted numerous clients during the post-disaster reimbursement application process, and our clients have never been denied reimbursement for our work. For example, two years after one project was completed, FEMA conducted an audit of that City during which the City was unable to provide complete truck certification•logs. FEMA indicated that due to the missing truck documentation, they intended to take a reimbursement reduction from the City in excess of$1,000,000. When the City notified Ceres about this matter, Ceres was able to provide the missing information from its well-organized records; the City subsequently received all of its eligible reimbursement without any reduction. Community Relations One of Ceres' most important support functions in the event of a natural disaster is to help Sunny Isles Beach officials engage in community relations. Ceres provides important resources for keeping residents informed on the progress of cleanup. Toll Free Hotline and E-Mail Management • Large phone and e-mail traffic from concerned residents are a part of every natural disaster. Ceres410 maintains a toll free Storm Hotline that is staffed and accessible 24 hours a day, 7 days a week to handle CE �� Tab 5 Qualifications and Requirements ENVIRONMENTAL ��JJJJJ Section 1 Capabilities and Experience Page 5.1-6