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• <br /> • <br /> • <br /> -- SECUR:ITY .SER�/ICES <br /> 0 - <br /> Quality Assurance Plan <br /> FPI Security has three core values that is uses in its business model that are essential to our <br /> success. <br /> Family <br /> Pride <br /> Innovation <br /> Family <br /> At FPI, family is everything. We treat our employees and our clients like family. From the <br /> newest security officer to the top executive, everyone is considered family. Our employees <br /> work better when they are treated with respect and taken care of. We provide incentives for <br /> employees to serve you better. Gift cards, bonuses, and referral incentives are some of the <br /> programs we use to make are employees feel appreciates. Happy employee=Happy client. We <br /> ® have a turnover rate significantly lower than other competitors. We feel this is because of our <br /> culture of family is everything. <br /> Pride <br /> We take pride in all that we do. This sounds cliché, but it's a value that was instilled in the <br /> company since its founding in 1981. Andres Perez, our founder, decided to create a security <br /> . agency that stood above the rest. He saw a need that could be filled. FPI Security Services was <br /> founded to provide high levels of service at an affordable price. Our customers receive the <br /> highest standards of service without paying the premiums charged by national and global <br /> companies. Our ownership invests money in our equipment on a regular basis to ensure we <br /> look sharp. We take pride in having a prestigious fleet of vehicles equipped with the lastest in <br /> technology. Our supervisors are tasked with inspecting our officers in the field to insure they <br /> meet are high standards of appearance. <br /> Innovation <br /> Our company is constantly investing in the newest technology in the security industry. We <br /> attend global conferences to keep up to date with the necessary upgrades. For example, we <br /> have body worn cameras, mobile dvrs with cameras on our vehicles, mobile trailers with <br /> cameras, GPS tracking of our officers, electronic time and attendance, electronic reporting <br /> systems, and much more! Providing the best technology has to offer ensures that our clients <br /> 40 are receiving the best services in the industry at all times. <br />