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TOSHIBA <br />Leading Innovation >>> <br />Grady <br />April 12. 2010 <br />To Whom It May Coucem: <br />6401 Nob Hill Road <br />Tamarac, FL 33321 <br />In August 2009, we entered into a partnership with Toshiba Business Solutions on our print Management <br />Program They provided sales staff with the drive and energy necessary to sec complex projects throagh to <br />completion. guiding teams through the entire lifecycle process, on time and within budget. <br />Toshiba worked with u4 to standardize all the printers through out the health systems. with anticipated savings of S <br />1.6 million dollars over the life of the contract. <br />As part of the program, an employee was assigned to the hospital, to ensure that equipment purchased from <br />Toshiba were consistently functional with all supplies readily available upon request. This position has given the <br />IT department the freedom to work on together pressing technology minted programs. <br />The Tushilru Team is respousive to our uecds and mcluest: always guiug the extra mule to eusuae cuotomer <br />satisfactian. <br />It is indeed a pleasure to recommend this vendor to you. Should you have further questions relative to the <br />effectiveness and efficiency of Toshiba. please do_ not hesitate to contact me at 404.616.3793 or <br />pstephensCstuli.edu. <br />Sincerely. <br />I(\',E�,,,... - <br />Peter Stephens <br />Director— Supply Chain Operations <br />Grady Health System 80 Jesae Hill Jr. DrNe, 6E Atlanta, Georgia 30303 (104(616.1000 w .gradyhealth.org <br />Toshiba's Recommendatlans for The City of Coconut Creek's RPP for Managed Print Services, 12 -01 -10-10 <br />Page 26 of 42 <br />