HomeMy WebLinkAboutSoutheastern Miami Disaster Preparation Guide
Southeastern Printing
Miami Plant
Hurricane and Disaster
Preparation Guide & Recovery Plan
950 SE 8th St.
1000 SE 8th St.
Hialeah, FL 33010
Revision History
Reason for Revision
Approved By
Approval Date
Created Miami version based on Stuart plan.
C. von Werder
09/05/2017
Updated IT shutdown procedure and responsible parties
C. von Werder
06/05/2018
Updated all areas of document.
J. Medina
08/01/2018
Updated Document number and added supplements to list of supporting documents. Changed title from Hurricane Emergency Preparedness Guide to Hurricane and Disaster Preparation Guide
and Recovery Plan.
A. Ganswindt
07/17/2019
Updated responsibilities throughout Manual
A. Ganswindt
08/29/2019
The purpose of this handbook is to provide procedures that will maximize the safety and communication of Southeastern and its employees in the event of a weather emergency. Since each
department has equipment and tasks that are specific to that department, procedures have been written for each department, along with overall procedures that pertain to plant operations.
At the issuance of a Hurricane Watch, meetings with all department supervisors and managers will be held to coincide with the updates as provided by the National Hurricane Center, updates
and advisories are at 11 am and 5 pm. The purpose of the meetings will be to determine if and when the procedures described in the following pages will be administered. These meetings
will continue until the watch is discontinued or until a Hurricane Warning is issued at which point all employees will be sent home and the decision is made to close down.
Table of Contents
Pre-hurricane Overall Plant Preparation/Operations
Hurricane Preparation-Accounting
1. Work Inspection Report
2. Storm Preparation Time Sheet
Hurricane Preparation-Pre-Press
Hurricane Preparation-Press Room
Hurricane Preparation-Bindery
Hurricane Preparation-Warehouse and Shipping - 950 SE 8th St
Hurricane Preparation-Warehouse and Shipping - 1000 SE 8th St
Hurricane Preparation-Wide Format
Hurricane Preparation-HR
After the Storm
Post-Hurricane Resource Plan
Post-Hurricane General
Post-Hurricane-Unavailable Key Staff Back-up
Post-Hurricane-Phone System Down
Post-Hurricane-Core Computer System
Post-Hurricane-Delivery of Materials
Post-Hurricane-Outbound Carriers
Post-Hurricane-Time Clock
Post-Hurricane Off-Site Operations
Pre-Hurricane Overall Plant Preparation
At the onset of hurricane season: Responsible Party Sign/Date
Update Employee phone list/distribute Amanda Ganswindt ____________________
Stock an ample supply of water Robert Gonzalez ____________________
Obtain water removal equipment Nick Mader ____________________
Ensure adequate flashlights, extension cords
batteries, and plastic sheeting Nick Mader ____________________
Obtain absorbent material for under doors Nick Mader ____________________
24 - 72 hrs prior to hurricane:
Set-up answering machine Carl VonWerder ____________________
Purchase fuel for generator(s) Nick Mader ____________________
Reserve large generator(s) for equipment Tom Martel ____________________
Print open orders by customer Mary Jo Lynch ____________________
Print open orders by sales rep Mary Jo Lynch ____________________
Data Protection & Backup
NOTE: Schedule backups ahead of time to ensure that there is enough
time for a final backup before environment is shut down.
Computer Data
Images/backups of key systems
(outside of servers) are up to date
and saved to Veeam backup server Jason/Carl ____________________
Key system identification, location
and function document is up to date Jason/Carl ____________________
Server Data
Veeam server backups are current
and include computer data (above) Jason/Carl ____________________
USB Drive or VPN replication of
all Veeam backup data is exported
or physically removed
from environment. Jason/Carl ____________________
Server Room Shutdown Jason/Carl ____________________
Hurricane IT Operations Miami
The following is a prioritized list of our critical operations before a storm
Determine with MGMT when plants will be shutting down with incoming storm. Schedule backups ahead of time to ensure that there is enough time for a final backup before environment is
shut down.
1. Run a Current Veeam Backup for all VMs on server veaam-mia
2. Shutdown All VM’s in Miami thru vSphere (IP: 192.168.152.249) or Host: 10.232.32.30 & 10.232.32.234 > BCC-Mailing, BCC-VWS, BCC-VWS2, EFI-ACPM, FS4-MIA, FS-FDMAIL, PrepressX, PSS1-Mia,
Sep-Mia-DC1 last
3. ILO or direct connect to physical servers 10.232.32.30, 20 and 234 and shut down all ESX-I hosts (Stuart plant shutting down after)
4. Log into physical Server/WS impoproof-mia, dodd-javelin, rampage server and shut down
5. Power off printers
6. Cover server and switch Rack with plastic
7. Leave switches and firewall up and running. This will allow us to maintain edge connectivity for as long as possible as these devices will not consume much power on battery backups
The following is a prioritized list of our critical operations after a storm
1. Un-Cover plastic from server and switch Rack
2. Power on VMware Servers (10.232.32.30) and (10.232.32.234)
3. Power on physical Server/WS impoproof-mia, dodd-javelin, rampage server
4. Power on All VM’s in Miami thru vSphere (IP: 192.168.152.249) or Host: 10.232.32.30 & 10.232.32.234 > BCC-Mailing, BCC-VWS, BCC-VWS2, EFI-ACPM, FS4-MIA, FS-FDMAIL, PrepressX, PSS1-Mia,
Sep-Mia-DC1
5. Power on printers
IT SERVICES
Keep all mission critical systems in service as long as possible. However, certain services might need to be brought off-line and/or shutdown before the storm hits. This is necessary
to ensure that equipment and services are safe from the effects of the storm
*Emergency contact information such as the nearest hospital and police 9-1-1
*Small Business Administration (SBA): 1-800-359-2227
*FEMA Tele-registration hot-line: 1-800-462-9029
*Insurance company and agent’s contact information
Pre-Hurricane Overall Plant Preparation (continued)
24 - 72 hrs prior to hurricane (con’t): Responsible Party Sign/Date
Devise a machine operator schedule John Egan / Ray Martinez ___________________
Create signage for front door and appoint
person in charge of posting relevant info Carlina Martinez ____________________
Set-up storm job # in Monarch and distribute
job # to supervisors for logging time spent
on clean up and repair Mary Jo Lynch ____________________
Prepare and service generator(s) Nick Mader ____________________
Fuel all trucks Nick Mader ____________________
Board up windows/doors remove awning Nick Mader ____________________
Remove potential flying objects around
building/parking lot Nick Mader ____________________
Move all flammable liquids in building Nick Mader ____________________
Have roll off dumpster dumped Nick Mader ____________________
Band A/C units on roof Nick Mader ____________________
Cover roof vents with plastic Nick Mader/ Ray Sanchez_________________
Charge all forklifts Terry/Orlando ____________________
Shut-down all non-essential equipment at
circuit breakers Nick Mader ____________________
Tie down generator(s) Nick Mader ____________________
Store recycling bails in trucks Mario Cordova ____________________
Call gas company, top off tanks for forklifts Nick Mader ____________________
Move some lighting ckts to 440 volts Nick Mader ____________________
24 hrs prior to hurricane:
Install absorbent material around all doors Nick Mader ____________________
At time of evacuation:
Lock all doors to the facility Vince ____________________
Building Master Key Holders
Christine Bitner
Vince Pilla
Hurricane Preparation Accounting
24 – 72 hrs prior to hurricane:
1. Distribute the timesheet memo to all employees to track storm preparation time and expense.
2. Print two copies of the following reports. Store one in the vault and the other off-site.
• Fixed Asset Depreciation Report
• Open Purchase Order Report
3. Have at least one month’s supply of office forms on hand.
4. Back up the database and store the back-up server in the vault.
Immediately Prior
1. Distribute the Work Area Preparation Checklist to employees.
2. Distribute the Work Area Inspection Report to employees.
3. Distribute a memo to departmental employees requesting applicable phone numbers for after the storm. Ask all employees to check in once the storm has passed. Make sure that all departmental
employees understand the plan for returning to work.
4. In Monarch, set up a Storm job number and distribute the job number to supervisors with instructions to have employees working on cleanup and repair, to record all time using this
job number. Set up a Storm project # to track all AP invoices related to the storm.
Work Area Inspection Report
Please distribute this report to all employees immediately prior to and/or immediately after the loss event.
To all Employees: Please complete this form and return it to Accounting immediately upon completion. Make sure that whoever is around takes photographs prior to beginning repairs. Please
also carefully track expenses (purchase orders, estimates and invoices) for repair and replacement.
Thank you for your cooperation.
Employee: ____________________ Department: ____________________
Zone: ________________________ Date: __________________________
Damages Date for Repair Cost
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
____________________________ ____________ ______________
Southeastern
P.O. Box 2476, 3601 SE Dixie Highway, Stuart, Florida 34995
950 SE 8th St, Hialeah, FL 33010
772-287-2141 • 800-226-8221 • Fax 772-288-4560 • Website: www.seprint.com
Storm Preparation Timesheet
Storm: ____________________ Date: __________________________
To all Employees: Please use this timesheet to record all storm preparation time and expense. Attach copies of receipts for expenses. Submit completed forms and receipt copies to Accounting.
Use original receipts for expense reporting. This form will be used strictly for record keeping; you must file a separate expense report for reimbursement for authorized expenses.
Name: _______________________ Department: ___________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Date: __________ Activity: __________________________________
Expenses:
Date: __________ Amount: ________ Purpose: ________________
Date: __________ Amount: ________ Purpose: ________________
Date: __________ Amount: ________ Purpose: ________________
Southeastern
P.O. Box 2476, 3601 SE Dixie Highway, Stuart, Florida 34995
772-287-2141 • 800-226-8221 • Fax 772-288-4560 • Website: www.seprint.com
Hurricane Preparation Pre Press (Darnell Lara)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible Willy Riesgo ____________________
Disconnect back-ups from wall Willy Riesgo ____________________
Place job tickets on counter/cover with plastic Willy Riesgo ____________________
Cover/disconnect proofing equipment Nelson Bacallao ____________________
Process and plate as many jobs as possible Nelson Bacallao ____________________
Cover plates with plastic Nelson Bacallao ____________________
Have at least 2 weeks raw material on hand Nelson Bacallao ____________________
Cover and move legacy backups to vault Willy Riesgo ____________________
Cover all CPU’s with plastic Willy Riesgo ____________________
Back-up all data on PressServerX see Data Protection & Backup, Page 4
Confirm offsite replication is completed see Data Protection & Backup, Page 4
Shut down server room and cover with plastic see Data Protection & Backup, Page 4
Compile a list of all license #’s of all
prepress software, store in vault Willy Riesgo ____________________
Shutdown/disconnect plating equipment
and cover with plastic Nelson Bacallao ____________________
Confirm if any services are needed during storm Willy/Jason ____________________
24 hrs prior to hurricane:
Video the plant Darnell Lara ____________________
Hurricane Preparation – Pressroom (John)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible John Egan ____________________
Cover all stock on press room floor John Egan ____________________
Move all paper away from A/C vents John Egan ____________________
Hurricane Preparation – Bindery (Ray Martinez)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible Ray Martinez ____________________
Place items on a second pallet Ray Martinez ____________________
Move everything (machinery, WIP, supplies, etc.)
Away from A/C vents Ray Martinez ____________________
Hurricane Preparation-Warehouse and Shipping - 950 SE 8th St (Nick Mader)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Place outside materials in warehouse Nick Mader ____________________
Put all materials possible on pallets Nick Mader ____________________
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible Nick Mader ____________________
Brace and cover up roll up doors Nick Mader ____________________
Ship out as many completed jobs as possible Nick Mader ____________________
Shut down breakers Nick Mader ____________________
Charge forklifts Nick Mader ____________________
Produce computer printouts of stock status by
customer, category and location (3 total). Robert Gonzalez
Place in vault ____________________
Park as many vehicles as possible in warehouses Nick Mader ____________________
Fuel all trucks and vans Nick Mader ____________________
Hurricane Preparation-Warehouse and Shipping - 1000 SE 8th St (Orlando Ramos)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Place outside materials in warehouse Orlando Ramos ____________________
Put all materials possible on pallets Orlando Ramos ____________________
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible Orlando Ramos ____________________
Brace and cover up roll up doors Orlando Ramos ____________________
Ship out as many completed jobs
as possible Orlando Ramos ____________________
Shut down breakers Orlando Ramos ____________________
Charge forklifts Orlando Ramos ____________________
Produce computer printouts of inventory
status by customer, category and
location (3 total). Place in vault Steve Kupchun ____________________
Hurricane Preparation – Wide Format (Chris Mathias)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Cover all computers with plastic Chris Mathias ____________________
Shut down Tauro and Cover Chris Mathias ____________________
Cover flat files containing art and prints Chris Mathias ____________________
Have at least 2 weeks raw material
on hand Chris Mathias ____________________
Have all supplies possible off the floor Chris Mathias ____________________
Shutdown Aristo, Epson’s, Fatoba, weld master
and cover Chris Mathias ____________________
Hurricane Preparation – HR (Amanda Ganswindt)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Get hours worked from time clock Rodger Heckman ____________________
Have manual time cards on hand Rodger Heckman ____________________
Payroll Susan Dieter ____________________
Backup computer: Review documents and
folders to confirm all data is protected
via computer & server backups. Copy anything
required offsite to external hard drive. Jason Barner ____________________
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible Rodger Heckman ____________________
Make sure employee files are filed Rodger Heckman ____________________
Get up to date hurricane information
from Red Cross, etc to pass out to
employees Susan Dieter ____________________
Provide Key Staff with current Emergency
contact info for all employees Amanda Ganswindt ____________________
Hurricane Preparation-Mailing & Data Processing - (Alberto Comas)
24 - 72 hrs prior to hurricane: Responsible Party Sign/Date
Put all materials possible on pallets Alberto Comas ____________________
Cover computer and miscellaneous
equipment with plastic and remove
from floor where possible Alberto Comas ____________________
Brace and cover up roll up doors Nick Mader ____________________
Ship out as many completed jobs
as possible Alberto Comas ____________________
Shut down breakers Nick Mader ____________________
Backup Data to Storage device Alberto Comas ____________________
*Get with Alberto for other procedures
Post-Hurricane Resource Plan:
Resources will include outside vendors, Southeastern staff and equipment and production staff from companies out of state, or out of affected area.
The Production Team will consist of:
John Egan…………………………………………561-234-9049
Vince Pilla………………………………………… 305-801-2136
Ray Martinez……………………………………… 786-246-6551
Willy Riesgo……………………………………… 954-253-1581
Darnell Lara……………………………….……… 305-528-8886
Nick Mader……………………………………… 561-309-2428
Orlando Ramos……………………………………305-804-6918
The Client Services/Storefront/Phones Team will consist of:
Mary Jo Lynch, Client Services………..…………. 954-605-7955
Steve Kupchun, Storefront………….……………. 954-817-3846
Alex Vargas, Estimating………….……………….. 305-988-2609
The Finance Team will consist of:
Sara Novy…………………………………………..772-263-3772
Robert Cawthon…………………………………… 615-429-8542
Rodger Heckman………………………………… 954-257-7080
Robert Gonzalez…………………………………. 786-416-1202
The IT Team will consist of:
Carl Von Werder………………………………… 281-796-2110
Jason Barner…………………………………….. 954-256-3637
Dedicated IT
- Adam Steinhoff……………………………….. 561-491-5725
- Josh Hughes……………………………………561-632-6439
- James Craft……………………………………..561-491-5746
The Administrative Team will consist of:
Christine Bitner…………………………………… 260-242-2411
Amanda Ganswindt……………………………….772-359-5428
Robert Cawthon…………………………………… 615-429-8542
Sara Novy…………………………………………..772-263-3772
Susan Dieter………………………………………..772-260-3349
Returning to normal mode:
When all equipment is made operational, the Production, Client Services and Administrative teams will coordinate with their counterparts in out of state companies, and outside vendors,
to restart at Southeastern.
Post-Hurricane – General
Take Photographs.
Make a complete listing of physical damage to the building and contents.
Call the insurance company and/or insurance agent to file a claim.
Make a notation as to all relevant dates (evacuation, curfews, timing of storm force winds, passing of the storm, duration of power outage, phone outage, etc.)
Make a complete listing of all business impact issues, print jobs referred elsewhere, print jobs shipped out, lost contracts or opportunities due to storm contingencies, etc.
As employees return to work, distribute the Work Area Inspection Report for their completion.
Alert Accounts Payable to copy all storm-related invoices and expenses.
Alert all personnel authorized to purchase, to submit copies of purchase orders and estimates for restoration expenses.
Prepare a draft of the insurance claim as soon as possible, particularly for physical damage. The claim may have several components and a different adjustor for each (preparation, physical
damage, business interruption, extra expense, mold, sewage, etc.) Be sure to clearly communicate any special insurance considerations to the areas affected; water damage versus storm
damage for example, so that the Companies’ claims are not compromised.
Post Hurricane-Unavailable Key Staff Back-Up
If certain key staff is unavailable, personnel will be appointed to back them up.
Christine Bitner will be backed up by John Egan
Jason Barner will be backed up by Carl Von Werder
Amanda Ganswindt will be backed up by Susan Dieter
John Egan will be backed up by
Mary Jo Lynch will be backed up by
Nick Mader will be backed up by Terry Gelfand
Robert Cawthon will be backed up by Sara Novy
Procedure:
If a key person is unable to report for work, he/she will call his/her assigned backups.
Key Staff Phone List-current
____________________________________________________________
Don Mader: 772.263.1090 Christine Bitner: 260-242-2411
Chuck Gerardi: 561.307.2901 Vince Pilla: 305-801-2136
Sara Novy: 772.263.3772 Mary Jo Lynch: 954-605-7955
Don Lewis: 772.528.8117 Elizabeth Zayas: 305-588-0411
Terry Gelfand: 786-586-0647 Susan Dieter: 772-260-3349
Amanda Ganswindt: 772-359-5428 Nick Mader: 561-309-2428
Jason Barner: 954-256-3637 Carl Von Werder: 281-796-2110
Steve Kupchun: 954-817-3846 Alex Vargas: 305-988-2609
Darnel Lara: 305-528-8886 Chris Mathias: 561-701-5346
Willy Riesgo 954-253-1581
Operating:
Once notified, the assigned backups will perform all critical functions needed for the key staff person who is missing. The same procedures will be followed as if the person was on vacation,
except if phone contact is possible. It is expected that the key person stay in touch.
Resource plan:
As listed above, existing staff will be utilized as in backup role.
Alternate Production Resource
If Southeastern Printing’s Stuart facility is not operational, Coastal Printing will assist in the production of all necessary requirements. Coastal Printing will be granted access
to our storefront orders via email notifications, Four51 password and hard drive back-up of storm maps during pre-hurricane preparations.
Coastal Printing
941.351.1515
1730 Independence Blvd
Sarasota FL 34234
www.coastalprint.com
Jim Schoff
Prepress Manager
Cell: 941.539.4288
Phone: 941.351.1515
Email: creo1@coastalprint.com
Brian McDonald
Controller
Cell: 941-725-9990
Direct: 941-359-2414
Email: brian.m@coastalprint.com
Gail Knight
Prepress – proof assembly / QC
Cell: 941.330.5921
Phone: 941.351.1515
Email: gail@coastalprint.com
Howie Leibowitz
General Manager
Office 941-351-1515
Cell 727-494-2327
howie@coastalprint.com
Post-Hurricane – Phone System Down
Objective:
To continue operating and servicing customers if the phone system is inoperable.
Procedure:
Test the phone system. If the phone system is down, the Customer Service Team will coordinate operating measures.
Operating:
Sales staff and Customer Service team will contact customers that currently have work in house, to inform them of the phone outage, and reassure them regarding their jobs. If phone service
will be interrupted for a long period of time, it may be necessary for sales staff to contact all customers and inform them of the outage.
Resource Plan:
Every available cell phone will be utilized. Normal operations will be resumed when phone lines are repaired.
Post-Hurricane Core Computer System is Down
Objective:
To continue operating, servicing customers, and maintaining integrity of records if core computer system is inoperable.
Procedure:
Upon testing after hurricane, or anytime thereafter, the core computer systems are deemed inoperable.
Each of the following will have full authority in their assigned areas:
Production-related contingency measures will be coordinated by:
Customer service-related contingency measures will be coordinated by:
Administrative-related contingency measures will be coordinated by:
Operating:
Production team will be responsible for coordinating the scheduling of equipment and maintaining all production records. They will begin to work off preprinted schedules, utilize “pen
orders by customer” lists, that were printed out before the hurricane. Using a magnetic scheduling board, they will place each job. An additional schedule will be kept on Excel, that
will be printed daily and given to customer service. All previously entered orders will be on the preprinted schedule. All new orders will be handwritten, copied and scheduled if they
are to be run prior to computer coming back up. Copies will be made of handwritten orders and job tickets made. Each new order brought in will be reviewed by the scheduling staff. They
are listed below:
(To be completed when hurricane watch is issued)
Vince Pilla
2) Carl von Werder
3) Darnell Lara
4) MaryJo Lynch
They will determine who needs copies of the orders (graphics, prepress, pressroom, bindery) and they will distribute. All orders and production records will continue to be manually kept
and entered into the system when available.
The Client Services team will handle customer service requirements. They will meet daily with the scheduling staff to discuss status of orders and customer requirements.
The Administrative team will assure proper accounting/billing records are kept, for jobs produced while computer is down.
Core Computer System is Down (continued)
Receiving- Detailed daily receiving logs will be kept in the receiving department and organized for ease of entry once system is available.
Shipping – Manual bills of lading will be utilized.
Accounts Payable – Invoices will be sorted and matched with manual receivers and coded for ease of entry once system is available. Emergency checks will be manually prepared and signed
if need be.
Cash Posting – All will be held in daily batches awaiting system availability.
Accounts Receivable – Staff will concentrate on catching up cash posting once system is available. Billing will be completely prepared for entry and batched by day.
Estimating – Will be done manually, using preprinted machine hourly rates and costs.
Purchasing – Will utilize manual purchase order system and sort for entry into the Monarch system when available.
Resource plan:
Resources will include the Production, Customer Service and Administrative staffs performing basically in their general areas of normal responsibility.
Overtime will be utilized if necessary.
Procedures for returning to normal mode:
There will be a recovery period, where all information is keyed into and updated in the core system. Again, the staff will concentrate on their usual areas of responsibility. Overtime
weekend work will possibly be needed.
Post-Hurricane – Delivery of Materials
Objective:
Continue normal production without interruption caused by lack of timely delivery of raw materials.
Each of the following will have full authority in their assigned areas.
The following will be responsible for finding and arranging alternate sources of carrier services, if one or more carriers normally used, becomes unable to deliver product.
This includes ensuring that there is at least a two-week supply of all raw materials on hand, during the hurricane season.
(To be completed when hurricane watch is issued)
Vince Pilla
Carl von Werder
Darnell Lara
Terry Gelfand
Orlando Ramos
Ubaldo Perez
Robert Gonzalez
Procedures:
Team listed above will check on and monitor status of deliveries of all critical materials when the first sign of threat due to hurricane occurs. If there is a problem with depletion
of materials, it will be identified and resolved before the first hurricane watch is announced.
The following materials may be involved:
1. Paper
2. Ink
3. Boxes, shipping supplies
4. Plates, and related chemicals
Resource plan:
In-house staff resources should be sufficient to operate.
Post-Hurricane – Outbound Carriers
Objective:
Continue delivery of finished goods to customers when one or more delivery service or carriers are not operating.
If there are problems having product delivered by one or more carriers, each of the following will be responsible for finding and arranging alternate sources of freight carrier service,
if one or more carriers previously used, is unable to pick up and deliver finished goods.(To be completed when hurricane watch is issued)
Nick Mader
Terry Gelfand
Orlando Ramos
Steve Kupchun
Procedures:
Southeastern currently uses __1__ outbound carriers and __1__ local delivery services. In-house trucks will be used to capacity. Trucks owned by numerous staff members could also be
used for certain smaller deliveries.
In-house resources should be sufficient to operate using overtime if necessary, and will be coordinated by the above staff.
When delivery capabilities by the usual carriers and delivery services have been restored, deliveries will be switched back to normal carriers.
Post-Hurricane – Time Clock
Objective:
To continue tracking employee’s hourly time for payroll purposes. Time will be kept manually. FTE’s & TEMP Staffing
Upon testing after hurricane, the time clock system is deemed inoperable
Each of the following will have full authority in their assigned areas:
Manual time cards will be tracked and approved by:
(To be completed when hurricane watch is issued)
Amanda Ganswindt/ Susan Dieter- Plant
John Egan- Press
Ray Martinez- Bindery
Vince Pilla- Handwork, Mailing
Darnell Lara- Wide Fomat, Digital, Prepress
Nick Mader- Shipping, Receiving, Warehouse
Orlando Ramos- 1000 Warehouse
Robert Cawthon- Accounting
HR Manager, will coordinate payroll-related contingency measures.
She will have manual time cards on hand when hurricane watch is announced.
Procedures:
Employee hours will be entered and tracked on manual time cards. One card will be available for each hourly employee. Cards will be distributed to appropriate supervisors, who will be
responsible for keeping track of hourly employee’s time, within their respective departments. Employee will enter start and stop times and supervisor will initial.
Resources will include the existing production supervisors and HR department.
Production Team:
John Egan
Vince Pilla
Ray Martinez
Darnell Lara
Nick Mader
Orlando Ramos
HR Team:
1. Susan Dieter
2. Amanda Ganswindt
When the time clock becomes functional, there will be a return to normal operating mode.
Post-Hurricane – Off-Site Operations
When Post-Hurricane inspections reveal that Southeastern will not be operational for an extended period of time due to storm damage, Off-Site Operations will be required to fulfill our
customer’s needs. When this is necessary our Peer Group will be our initial resource for continuing production.
The following is a list of the members of our Peer Group, owner’s names and contact information:
Prisma Graphic Bob Anderson RobertA@prismagraphic.com
Baesman Printing Rod Baesman rbaesman@baesman.com
Daily Printing Peter Jacobson pjacobson@dailyprinting.com
Mulligan Printing Jerry Kiske jerry@weprint.com
Vision Graphics Mark Steputis mark.steputis@visiongraphics-inc.com
Southwest Precision Tim Tully ttully@swpp.com
In the event we need to utilize Off-Site Operations, key staff will contact and coordinate with the above to enlist their services, identify their capacity and obtain their internal
points of contact for us to communicate with on a daily or as needed basis.
Additional organizations may be considered if needed provided the following items are attended to prior to awarding the work:
A non-compete agreement is signed
Proposed vender submits samples that are evaluated and meet our quality standards
Proposed vender can meet delivery requirements
Proposed vender must be FSC certified, and submit documentation if required
As Southeastern returns to operational mode, subcontracting of work will be reduced accordingly until all operations are once again completed in house.