HomeMy WebLinkAboutSFM
Proposal for City of Sunny Isles Beach
ITB No.: 20-08-01
City Landscape Services
Submitted by:
Christian Infante, President
cinfante@sfmservices.com
SFM Services, Inc.
TH
9700 N.W. 79 Avenue
Hialeah Gardens, FL 33016
Ph. 305.818.2424
Fx. 305.818.3510
TABLE OF CONTENTS
Letter of Intent.......................................................................................................................................................................................
.............. 2
1. Company Information ................................................................................................................................................................................
3
Litigation ............................................................................................................................................................................................
.............. 3
Approach to Start-Up Operations & Proposed Maintenance Plan ................................................................................................................ 4
Proof of Insurance ....................................................................................................................................................................................
....... 7
2. Qualifications .....................................................................................................................................................................................
......... 8
Financial Statement ...................................................................................................................................................................................
.... 17
Benefits of Hiring SFM Services .....................................................................................................................................................................
39
The Right Choice ......................................................................................................................................................................................
...... 39
Equipment .............................................................................................................................................................................................
........ 41
Licenses & Certifications .............................................................................................................................................................................
.. 48
Hiring Format .........................................................................................................................................................................................
........ 61
Shannon Melendi Act/ Background Checks ..................................................................................................................................................
61
Methodology ...........................................................................................................................................................................................
...... 62
Blueforce Time and Attendance System .......................................................................................................................................................
63
Drug Free Workplace Program ......................................................................................................................................................................
64
Uniform & ID’s ........................................................................................................................................................................................
....... 65
Distictive Services Offered ...........................................................................................................................................................................
. 66
Disaster Recovery Services ............................................................................................................................................................................
67
Event Cleaning ........................................................................................................................................................................................
....... 70
Community Involvement ...............................................................................................................................................................................
71
3. Staffing ...........................................................................................................................................................................................
........... 73
Key Personnel Resumes ................................................................................................................................................................................
77
Proposed Organization Chart ........................................................................................................................................................................
84
Safety & Training Program ............................................................................................................................................................................
85
Training Overview .....................................................................................................................................................................................
.... 86
Employee Safety BBQ ...................................................................................................................................................................................
. 87
Quality Control .......................................................................................................................................................................................
....... 88
Service Quality Measurements/Metrics .......................................................................................................................................................
89
4. Bid Forms ..........................................................................................................................................................................................
........ 90
5. References .........................................................................................................................................................................................
..... 111
Reference Letters .....................................................................................................................................................................................
... 113
6. Availability .......................................................................................................................................................................................
....... 116
7. Contract Forms .....................................................................................................................................................................................
.. 117
1
LETTER OF INTENT
Wednesday, September 30, 2020
Office of the City Clerk
City of Sunny Isles Beach
18070 Collins Avenue, 4th Floor
Sunny Isles Beach, Florida 33160
Dear Members of the Evaluation Committee:
SFM Services, Inc., appreciates the opportunity to submit a proposal to the City of Sunny Isles Beach in response
to ITB No.: 20-08-01 “City Landscape Services”. SFM is a local, minority, family-owned and operated company
headquartered in Miami-Dade County; approximately30 minutes away from the City of Sunny Isles Beach.
Enclosed, you will find information on our firm that will demonstrate why we’re the right choice for the City of
Sunny Isles Beach.
SFM provides custom maintenance services tailored to the individual needs and goals of our clients.Servicing
South Florida since 1972, SFM is recognized for its exceptional landscape maintenance, installation, and arbor
care services. We specialize in all aspects of tree care, utilizing the safest, most advanced and environmentally-
sound methods in the industry.
SFM has the experience, personnel, equipment, and resources to not only meet, but exceed target goals. SFM
President Christian Infante is an ISA Certified Arborist, holds a Broward County Class A Tree Trimmer License
and is a certified Traffic Control Supervisor (MOT). General Manager, Mario Cantero is a FNGLA Certified
Horticultural Professional and licensed Commercial Pesticide Applicator. The SFM team uses the best
horticultural management practices possible.
SFM understands the Scope of Work provided in the ITB document and is fully committed to perform the City
of Sunny Isles Beach landscape maintenance services in a professional and timely manner. If you have any
questions regarding this proposal, you may contact me directly at (305) 525.9442 or email
cinfante@sfmservices.com.
Respectfully Submitted,
Christian Infante
President
2
1. COMPANY INFORMATION
Our History…For more than 40 years, the eyes of the world were set
on Miami’s Orange Bowl Stadium. The manicured lawns and impeccably
clean venue set the spotlight for some of the cities’ most memorable
events. Since 1972, the company responsible for keeping the facility
looking its best, has been SFM Services, Inc. Although the Orange Bowl
closed its doors in 2007, SFM Services continues its mission of making
South Florida’s most notable locations and memorable events look their
best.
Years Serviced: 1972 to 2007
th
SFM Services, Inc. was incorporated in the State of Florida on January 9, 1987. SFM is locally headquartered in
Miami-Dade County. Our address is9700 NW 79th Avenue, Hialeah Gardens, FL 33016 and our contact
information is as follows:
Office Main 305.818.2424
Office Fax 305.818.3510
E-mail info@sfmservices.com
Website www.sfmservices.com
Our headquarters has approximately 9,000 square feet of office space, 15,000 square feet of warehouse space,
and close to 3 acres of land. That, plus access to the latest equipment and a fleet of over 100 vehicles sets us
apart from the rest. SFM has 3 full-time mechanics to service our entire fleet year-round.
th
SFM also has a satellite location in Broward County located at 5612 NW 8 Street Margate, FL 33063.
LITIGATION
SFM Services, Inc. and its related entities may be included from time to time in litigation brought against its
clients due to the nature of its business; there is no prior or pending litigation that would have a material adverse
effect on the SFM’s ability to deliver services under any award of this ITB. There is no pending or prior litigation
in which the Team has been averse to any of its clients or governmental entities.
3
APPROACH TO START-UP OPERATIONS & PROPOSED MAINTENANCE PLAN
Client Name: City of Sunny Isles Beach
Start Date: T.B.D.
Transition Lead: Robert Correa
Purpose:
In order to achieve a seamless transition, SFM implements a 10-Step Transition Plan customized for each
contract. The purpose of this process is to ensure a seamless integration of SFM Services when replacing existing
service provider or in-house program. This plan supplies SFM operators with a step-by-step guide for
transitioning.
Goals:
1. Deliver seamless transition that provides step-by-step instruction for SFM operations and assures the City of
Sunny Isles Beach of problem free conversions from current or in-house provider to SFM.
2. Identify key resources for transition tasks.
3. Transition plan creates accountability for transition team members by reporting the completion of tasks to
the City of Sunny Isles Beach.
4. Create a base of communication between SFM and City of Sunny Isles Beach.
5. On time job start and successful service implementation.
10-Step Process:
1. Mobilize SFM Transition Task Force
2. Expectations Meeting with the City of Sunny Isles Beach
3. Employee Screening & Hiring
4. Order Equipment & Supplies
5. Employee Training
6. Invoicing Procedures
7. Onsite Orientation
8. Set up Supplies
9. Service Start Up
10. Follow up Meetings
SFM anticipates a 30 to 45-day window to implementation services upon authorization to begin. Service dates
and times will be coordinated with the City of Sunny Isles Beach staff to ensure minimal disruption to traffic,
residents, and businesses. Service schedules can be adjusted to meet specific needs of the City of Sunny Isles
Beach.
4
st
1 Month of Service:
Perform a site assessment of all City areas to be maintained. Assessment will grade area conditions,
improvement recommendations, irrigation system check, etc.
Create route plans and assist crew leaders with familiarization of areas of service.
Routine site visits with City staff.
Adjust maintenance schedules as necessary.
Insert all City sites into SFM’s Quality Control software.
nd
2 Month of Service:
SFM Quality Control Officer will perform an inspection after all areas have been cut.
Review QC inspection results with crews and address any deficiencies reported.
Monitor crews and fine tune route plans.
Meet with City staff to receive feedback on service.
Crew Structure:
1-Full-service crew (mowing, edging, weed control)
Pickup Truck & Closed Trailer
Ride-on Mowers
Stand-on Mowers
Edgers
Line Trimmers
Pole Saws
Blowers
Backpack Sprayer and misc. hand tools
Additional Pickup Truck and Open trailer with Reel Mower for Athletic Fields / Parks.
1-Detail crew (plant bed maintenance, mulch replacement)
Pickup Truck with Dump Bed
Open Trailer
Hedge Trimmers
Pole Saws
Blowers
Backpack Sprayer and misc. hand tools
5
1-Irrigation crew(monthly system wet checks)
Irrigation Van
Electronic Location Device
Shovels and misc. Hand Tools
Stock of Irrigation Parts & Supplies
1-Spray crew (pesticides, insecticide, fertilization, aeration)
Spray Truck
Open Trailer
Ride-on Spreader / Sprayer
Push Spreader
Ride-on Aerator
Blower
Backpack Sprayer and misc. hand tools
1-Arbor care crew
ISA-Certified arborist
Tree trimmer & groundmen
Bucket truck & chipper
Pick-up truck with arrow board
Parks
2 full-time crews (3-man crews) – 5 days a week
1 full-time Account Supervisor
1 full-time irrigation tech
1 part-time weekend crew
Right of Ways
2 full-time crews (4-man crews) – 5 days a week
1 full-time Account Supervisor
1 full-time irrigation tech
1 part-time weekend crew
6
PROOF OF INSURANCE
General Liability, Workers Comp, and Auto
7
2. QUALIFICATIONS
8
9
10
11
12
13
14
15
16
FINANCIAL STATEMENT
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
SFM Landscape is the premier landscaping company in South Florida,equipped with a vast knowledge in
horticulture. SFM Services is part of FNGLA, ISA, TCIA,and ATSSA for Safer Roads. We are also FDOT pre-
qualified. We offer year-round landscape maintenance services, and
tree trimming & removal services to some of South Florida’s most
prominent medical and educational facilities, municipal and
government agencies such as Baptist Health, Broward Health, Miami-
Dade Public Schools, Town of Miami Lakes, City of Miami Beach, City of
North Miami Beach and the City of Coral Gables.
We are proud of our client retention:
City of Miami Beach since 2009City of Miami Springs since 2002
Town of Miami Lakes since 2003 City of Coral Gables since 2004
SFM is a “one-stop shop” for municipalities and commercial businesses to outsource the necessary services to
maintain a clean and safe environment for its residents, tourists, and business community. SFM is not your
typical landscape company. Our company
service and area knowledge of a local company dedicated to its clients and client needs. We offer a unique blend
services including but not limited to:
Disaster Recovery Services Landscape Design & Installation
Tree Trimming, Pruning, Removal Stump Grinding
Litter Control Street Sweeping & Canal Maintenance
Comprehensive Janitorial Services Comprehensive Landscape Services
You can see our work along South Florida’s most prominent roads including:
38
SFM is known for its local employment opportunities throughout Miami-Dadeand Broward
County. With nearly 1,000 employees currently on payroll in South Florida, we are truly a Miami
“Hometown” business that continuously gives back to our local community. SFM employees
receive continued education through their involvement in the following leading industry
associations:
Florida Nursery, Growers & Landscape Association (FNGLA)
International Society of Arboriculture (ISA)
Tree Care Industry Association. (TCIA)
American Public Works Association (APWA)
American Traffic Safety Services Association (ATSSA)
BENEFITS OF HIRING SFM SERVICES
Experience servicing entire Municipals.
SFM ownership is directly involved.
Robust Safety & Risk Management Program
Certified Arborists a call away.
Nearly 1,000 employees throughout South Florida.
Equipped for Hurricane Clean Up.
SFM Headquarters are approximately 30 minutes away from the Town of Surfside.
THE RIGHT CHOICE
SFM has proven through our capabilities and wherewithal to be a professional, reliable, and competent
contracting partner. SFM has the experience, qualifications and most importantly, the commitment to service
the Town of Surfside. We enforce a drug free policy and all employees are bonded and go through a criminal
background check. SFM is confident that we are the right choice for the Town of Surfside.
39
FDOT Landscape Installation
Coral Way Exits of SR 826
City of Coconut Creek
Old Spanish Village
Granada Golf Course
40
EQUIPMENT
SFM will have all necessary equipment and personnel needed to provide services requested in the ITB. Below
please find summary of vehicles and equipment as well as a few pictures.
(3) Bucket Truck (Altec) (Ford chassis)
(3) Chippers. Bandit & Vermeer
(3) Stump grinders. Carlton
(4) Water Trucks
2) Self loader grapple trucks. (40CY) MACK
(36) Pickup trucks. Chevy & Ford
All smaller equipment used will be ECHO brand.
Power trim edgers
Backpack blowers
String trimmers
Assorted hand tools
(31) Scag Mowers
41
Additional Equipment used for Tree Trimming/Pruning & Removal
42
43
Type Id No. Make ModelYear V.I.N TagExp.
CH613 Self loader
23 Mack 2000 1M1AA13Y9YW115875 N4542P
Heavy Dec-20
Dump Trucks
CH613 Self loader
25 Mack 2000 1M1AA13Y7YW115874 N4541P
Heavy Dec-20
Dump Trucks
Heavy 112 ISUZU NPR 4.8L 1999 JALB4B148X7006090 KNPV96
Dec-20
Heavy 115 CHEVROLET W4500 Sweeper 2007 J8DC4B16677016722 HGDB71
Dec-20
Light 121 CHEVROLET Silverado 1500 2007 1GCEC19X47Z646831 LQRZ34
Jun-21
Light 122 CHEVROLET Silverado 2500 2007 1GCHC29U37E102658 ESXW68
Dec-20
Light 123 CHEVROLET Silverado 1500 2007 1GCEC19X17Z644955 HWXZ67
Jun-21
Heavy 133 FORD F-800 Diesel 1997 1FDXF80C7VVA36313 N6031T
Dec-20
Light 136 CHEVROLET Silverado 1500 2007 2GCEC13C671616003 GEIQ06
Jun-21
Light 140 CHEVROLET Silverado 1500 2005 2GCEC19V851232133 DUUJ26
Jun-21
Light 141 CHEVROLET Silverado 3500 2005 1GCJC39U95E253928 EWWW77
Dec-20
Light 145 CHEVROLET Silverado 1500 2004 1GCEC14V64Z331272 GEIK70
Jun-21
Light 160 CHEVROLET Silverado 1500 2007 3GCEC13C47G519681 JSSX74
Jun-21
Express G1500 Cargo
Van 167 CHEVROLET 2008 1GCFG15X681231153 LQRZ43
Jun-21
Van
Van 182 CHEVROLET 2011 1GCWGGCAXB1175016 EFAZ88
Cargo Van
Dec-20
Light 183 CHEVROLET Silverado 1500 2011 1GCRCPEX3BZ138837 EFAZ89
Jun-21
Light 184 FORD Ranger 2011 1FTKR1AD3BPA19044 EFAZ94
Jun-21
Light 185 FORD Ranger Super Cab 4x2 2011 1FTKR1ED2BPA58699 EFAZ87
Jun-21
Light 188 Suzuki Mini-Truck 2004 DA63T-303159 BHKM05
Jun-21
Passenger 190 FORD Fiesta 2013 3FADP4AJ3DM116491 PIPX35
Aug-21
F750 Bucket Truck
Heavy 191 FORD 2011 3FRNF7FC2BV133774 BJAD11
Dec-20
Altec LR758
Express G1500 Cargo
Van 192 CHEVROLET 2013 1GCSGAFX6D1116611 BPGX20
Jun-21
Van
Heavy 193 ISUZU NPR 2013 JALC4W16XD7003278 BTUT18
Dec-20
Heavy 194 International 4900 (WATER TRUCK) 2000 1HTSDAAN6YH268998 N8476X
Dec-20
Light 195 CHEVROLET Silverado 1500 2013 1GCRCREA3DZ275836 BPKF97
Jun-21
F750 Bucket Truck
Heavy 197 FORD 2011 3FRXF7FC5BV620301 CCIQ18
Dec-20
Altec LR758
Van 198 FORD Transit 2014 NM0LS6E71E1143750 CNSC43
Mar-21
Passenger 200 FORD Fusion 2015 3FA6P0LU9FR157478 DGJN93
Mar-21
Light 202 Nissan Frontier 2015 1N6BD0CT5FN718378 DFHP70
Jun-21
Light 203 FORD F250 2015 1FT7W2AT2FEC21371 DLVB56
Dec-20
Light 204 FORD F250 2015 1FT7W2A64FEB67145 DULF63
Dec-20
Van 205 2015 3C6TRVAG0EE114369 DZKY48
Dodge Promaster
Jun-21
4300 (WATER
Heavy 211 International 2008 1HTMMAAN58H676112 P2695C
Dec-20
TRUCK)
Light 212 FORD F250 2016 1FT7W2AT9GEA52533 EQZS81
Dec-20
Light 213 FORD F250 2016 1FT7W2AT8GEA30815 EQZS80
Dec-20
44
Light 214 FORD F150 2009 1FTRX12829KB38278 EQDC24
Dec-20
Light 215 FORD F150 2009 1FTVX12V69KB12092 EQDC20
Dec-20
Light 216 FORD F150 2010 1FTVX1CV2AKA97657 EQDC21
Dec-20
Light 218 Nissan Frontier 2016 1N6BD0CT3GN736881 GHRT10
Jun-21
Light 219 Nissan Frontier 2016 1N6BD0CT8GN736858 GHRT09
Jun-21
4300 (WATER
Heavy 221 International 1998 1HTSHADT1WH600244 N7839S
Dec-20
TRUCK)
Light 222 Nissan Frontier 2016 1N6BD0CT3GN760646 GWIW60
Jun-21
Light 226 FORD 2010 1FTEX1CW8AKB68515 GWSH77
F150
Jun-21
Heavy 227 FORD TK 2006 3FRNF75F16V256497 GWSH76
Dec-20
Van 229 Nissan NV200 S 2016 3N6CM0KNXGK694318 GWEZ57
Jun-21
234
Light FORD F150 2014 1FTFX1CF8EKD46479 IXEM91
Dec-20
Light 238 IJNJ44
1GCRCPEC9HZ299084
CHEVROLET Silverado 1500 2017Dec-20
Light 239 IJNJ45
1GCRCPEC3HZ335089
CHEVROLET Silverado 1500 2017Dec-20
Light 240 IJNJ43
1GCRCPEC7HZ355801
CHEVROLET Silverado 1500 2017Dec-20
Van 241 3N6CM0KN1HK715641 LQRZ33
Nissan NV200 S 2017Jun-21
Van 242 3N6CM0KN5HK714556 DUUJ30
Nissan NV200 S 2017Jun-21
Van
243 3N6CM0KN5HK714654 HGDB69
Nissan NV200 S 2017Jun-21
Heavy 244
54DB4J1B0HS806175 IPSG46
Isuzu NPR Crew Cab 2017Dec-20
Heavy 245 N7824S
3ALACXFC8JDJN4216
Freightliner M2106 / Altec LR758 2018Dec-20
Light Nissan Frontier 1N6DD0ER2HN708713 JDBU26
246
2017Jun-21
Van 247 3N6CM0KN5HK713682 JDBU25
Nissan NV200 S 2017Jun-21
Light 248 FORD F150 1FTMF1CW7AKE78850 IXDC84
2010Jun-21
Light 1N6AA1F10HN500629 JIHH28
249 Nissan TITAN
2017Dec-20
Light 1N6AA1F14HN501038 JIHH96
250 Nissan TITAN
2017Dec-20
Van JVZX06
251 Nissan NV200 S 3N6CM0KN4JK700556
2018Jun-21
Van 3N6CM0KN0JK699289 JVZX05
252 Nissan NV200 S
2018Jun-21
Light 253 Nissan Frontier 1N6BD0CT6JN751740 JVZX08
2018Jun-21
Light 254 Nissan Frontier 1N6BD0CT9JN752462 JVZX07
2018Jun-21
Light JWAH10
257 Nissan TITAN1N6AA1F13JN500775
2018Dec-20
Light 1N6AA1F19JN524790 JWAH09
258 Nissan TITAN
2018Dec-20
Light 1N6AA1F1XJN525446 JWAH11
259 Nissan TITAN
2018Dec-20
Heavy 1FD0W4GY6JEC87460 KDZW11
260 Ford F450 DUMP
2018Dec-20
261 Isuzu NPR 54DC4J1B6JS805266 KLRP32
Heavy 2018Dec-20
Van 262 Nissan NV200 S 3N6CM0KN3HK696364 JXUJ27
2017Jun-21
Heavy Freightliner M2106 / Altec LR758 2019 3ALACXFC6KDKT4941 KGLR89
263
Dec-20
Van Nissan NV200 S 2015 3N6CM0KN5FK692037 NAVC78
264
Jun-21
Van Nissan NV200 S 2019 3N6CM0KN6KK709793 NABR22
265
Jun-21
Light 2020 1N6AA1FA9LN504848 NSCS71
268 Nissan TITAN
Dec-20
Light 269 Nissan TITAN 2020 1N6AA1FA7LN504394 NSCS72
Dec-20
45
Heavy 2019 54DB4JIB5KS800511 PGDN90
270 Isuzu NPR HD Dup truck
Dec-20
Light 271 Chevrolet Silverado 2020 3GCPWBEF4LG259337 NVPH57
Dec-20
Heavy 272 Isuzu NPR Crew Cab 2019 54DC4J1B9KS812553 PJHY46
Dec-20
Heavy 273 Isuzu NPR Single Cab 2019 54DC4W1B3KS811475 PJHY47
Dec-20
Light 2020 1N6AA1FA7LN506758 PGDE78
274 Nissan Titan
Dec-20
Trailer 4T0FB162171002475 JSSX71
380
Hoop Trailer2007Jun-21
Trailer 4T0FB162371002476 JSSX73
381
Hoop Trailer2007Jun-21
Trailer 383 NOV1N000083716726 072TCJ
Tori Steam Pressure 1994Jun-21
Trailer 384 NOVIN0201301446 PVUY61
HOMEMADE Pressure Washer 2020Jun-21
2005
Heavy 824 CRS26418
CAT 420 D (Backhoe)
2007
Heavy BXM02084
825
CAT 242 B
Thomas1732000
Heavy 921117 3 HL
826
Trailer 860 NOV1N0200131926 HWXZ71
HMDE TRAILER 2000Jun-21
Trailer 861 4XSPB14283G048712 PDAI47
HAULMARK 7 X14 2003Jun-21
Trailer 1S9E01217B1303637 NAVA70
864
SUCCO Enclosed Trailer 2501 2011Jun-21
Trailer LN2NS2715BCN00007 ARHH76
879
North Star Trailer Sport Star 2011Jun-21
Trailer 5FEUS1627C006340 GZQX07
901
IRON DOG ULTRA 2002Jun-21
Open Trailer for Roto
Trailer 1R9814SA7B0677378 AMAC12
903
RPM-CO 2011 Jun-21
Mower
Trailer 904 16VDX1428J3004123 GTBR14
Big Tex Dump trailer 2018Jun-21
Heavy 1VR2161V4F1006518 GDYA90
909
Vermeer BC1500 2015Jun-21
Heavy 1VR2161V2F1006288 GDYA89
910
Vermeer BC1500 2015Jun-21
Heavy 911 CAT 289D 2017 CAT0289DPTAW06619
Trailer 916 1D955202XJA669003 JVYC07
POLE CAT POLE CAT 2018Jun-21
Trailer PMCO UTILITY TRAILER 2008 PEM5X10GSM15 KNPV99
917
Jun-21
Trailer SURT TL 2016 JW1U1014G1147931 KNPN85
919
Jun-21
Heavy Vermeer BC1500 2019 1VR2181VXK1009607 LTBG11
925
Jun-21
Trailer 7L31E7214LF051069 PVUY92
Arrow board Arrow board 2020
Jun-21
AB-1
Trailer Arrow board Arrow board 2020 7L31E7214LF051070 PVUY93
Jun-21
AB-2
Trailer ET-14 1K986X2094D201697 ICPY05
KENDALL KT 2004Jun-21
Trailer 1S907X1248M982311 JSSY39
ET-16
Southwest 2008Jun-21
Trailer 1S9E0122X5T303813 DUUJ43
ET-2
SUCCO TRAILER 2005Jun-21
Trailer NOV1N000083716724 AQEF97
ET-20
PANTHER CHEMTEX 1997Jun-21
Trailer ET-22 4YNBN25284C021238 C7190W
ANDERSON20K lbs 2004Permanent
Trailer ET-3 1BTM162K122196001 AQEM69
BTM TRAILER 1996Jun-21
Trailer ET-35 1D9BU10174G460G77 JSSY44
DEPRI FB3500 2004Jun-21
Sun Coast
Trailer ET-36 1S9E0121061303307 GEIM39
Trailer 7X12 2006 Jun-21
Trailer
Trailer NOV1N000083716725 DUUJ42
ET-4 CUSTOMTRAILER 1997Jun-21
Trailer ET-41 1S916X1237M982323 IECN47
Southwest Trailer2007Jun-21
46
Trailer ET-45 1S907X1658M982269 JSSX77
Southwest TRAILER 7X12 2008Jun-21
Trailer ET-54 019751R6030460116 AZLM98
Arrowmaster W11W-15/25SB 1997Jun-21
Trailer ET-55 01971U6380461740 LQRZ37
Arrowmaster W11W-15/25SB 1997Jun-21
Trailer ET-56 121KA1623FM016936 EAPX06
TORINO KET-616-10TA 2015Jun-21
Sun Coast
Trailer ET-57 1S9E01824F1303617 DTBL30
Trailer 8x18 2015
Jun-21
Trailer
Trailer ET-58 1S9E01622F1303621 DTBL31
SUNCOAST Trailer 8x16 2015
Jun-21
Sun Coast
Trailer ET-59 2017 1S9E01211H1303335 GLVY66
TRAILER 8X14 Jun-21
Trailer
Sun Coast
Trailer ET-60 1S9E0142XH1303453 JDWM85
TRAILER 8X14 2017 Jun-21
Trailer
Sun Coast
Trailer ET-61 Trailer 8x16 1S9E01635J1303511 GFYF23
2018 Jun-21
Trailer
Trailer ET-62 JVYB03
53BLTEA26JU029502
LOOK TRAILER 8X14 2018Jun-21
Sun Coast
Trailer ET-63 1S9ED162K1303706 LADU61
Trailer 8 X 16 2019 Jun-21
Trailer
Sun Coast
Trailer ET-64 1S9E01625L1303978 PCGE56
Trailer 8 X 16 2020 Jun-21
Trailer
Sun Coast
Trailer ET-65 1S9E01623L1303977 PCGE57
Trailer 8 X 16 2020 Jun-21
Trailer
Sun Coast
Trailer ET-66 19E01629L1303112 CTX0637
Trailer 8 X 16 2020
Trailer
Trailer ET-7 CUSTOM ULTRA 2000 NOV1N0200103368 DUUJ45
Jun-21
Trailer ET-9 CUSTOM HOOP 1993 1H9FB162010472417 JSSX72
Jun-21
Trailer OT-1 TRIPLE CROWN Trailer 5x8 2015 1XNU5X8G3F1060782 DTBL80
Jun-21
Sun Coast
Trailer 1S9001627L1303975 PCGE60
OT-2 2020
Trailer 8 X 16 Jun-21
Trailer
Sun Coast
Trailer 1S9001629L1303976 PCGE59
OT-32020
Trailer 8 X 16 Jun-21
Trailer
Trailer 1XNE1814XJ1082194
Traier 8 X 18 Deck Over
OT-4
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LICENSES & CERTIFICATIONS
MBE Certification
Minority Participation
SFM Services, Inc. is 100 % minority owned. Jose M. Infante and Christian Infante stockholders of SFM
Services, Inc. are Hispanic.
SFM strongly encourages the recruitment, selection, and promotion of minorities and women in the
firm. Several of SFM’s vendors are minority owned as well.
SFM is a registered minority firm with the Florida State Minority Supplier Development Council. Any
question regarding MBE certification, please contact Beatrice Louissaint, President of the Florida State
Minority Supplier Development Council. (305.762.6151)
48
Florida Corporation Certification
49
Occupational Licenses
50
FDOT Pre-Qualification
51
Arborist Certificates
52
TCIA Membership
53
54
Broward County Tree Trimmer License/ Certificates of Completion
FNGLA Certifications
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Management Practices
Maintenance of Traffic Certifications
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Pesticide Licenses & Certifications
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Horticulture Certifications
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General Contractors License
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HIRING FORMAT
Described below is a detailed plan for hiring, retaining, and training that identifies the methods for ensuring
SFM’s staff, including management personnel, are maintaining industry standards in training and best practices.
SFM Services performs LEVEL 1 & LEVEL 2 investigative background checks for all employees staffing our client’s
facilities. Our investigative background checks include the following:
Social Security Number Verification
Criminal History Search (7 years)
Employment Verification
Violent Sexual Offender Registry Search
DMV Records (7 years)
Florida HRS Abuse Registry
SFM employee files contain health checks and required testing as well as all
documented training and development compliant with OSHA.
All drivers for SFM are registered with SambaSafety. SambaSafety gives us
the security of knowing that our drivers are continuously being monitored
while on and off the job. Their system always encourages our employees to
drive safely.
SHANNON MELENDI ACT/ BACKGROUND CHECKS
As a standard practice, SFM Services performs investigative federal background checks (nationwide check
involving all states) for all new hires. For this contract SFM will not hire any employee who:
Has been convicted of a violent felony or conspiracy to commit a violent felony within the past five (5) years;
or
Has been convicted of a felony involving the trafficking of a controlled substance within the past (5) years;
or
Has two (2) or more convictions for a violent felony, for conspiracy to commit a violent felony, or involving
the trafficking of a controlled substance; or
Is a sexual offender or a sexual predator; or
Has failed to provide proof of United States citizenship or legal immigration status in the United States.
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Background Checks
As a standard practice, our Team will run level 1 & 2 federal background checks (nationwide check involving all
states) on all its new hires as required. Employees requiring access to federally regulated secure areas will
undergo individual background screening. When it comes to assuming a client’s staff or filling an open position
for them, we are flexible. We have found that background research standards often vary by client choice. Some
clients are involved in specialized hiring program initiatives. In these situations, we first consult the client as to
the depth of report desired (city, county, state or federal) and run reports upon mutual agreement with the
client. We have utilized the same FCRA (Fair Credit Reporting Act) compliant provider for over 5 years and have
had no incidents of incorrect or false information.
METHODOLOGY
Step 1: Utilize SFM’snetwork of 1,000+ employees in local market, coordinate interviews with incumbent
employees, utilize online digital platforms such as Zip Recruiter and Social Media. SFM also places
advertisements in the local paper if necessary.
Step 2: Identify project supervisor candidates and perform 2 Panel Interview Process.
o Mario Cantero
o Christian Infante
o Robert Montesino
Step 3: Hire supervision
Step 4: Employee application review and job orientation
Step 5: Criminal background check and Drug screening
Step 6:Make offer of employment to all new hires and I-9 verification
Step 7:Joe Pinon,Director of Human Resources. Provide the following training task:
General Operational Procedures
PPE and proper use
Onsite safety
Step 8:Joe Pinon,Director of Human Resources.Provide training to hourly personnel.
Assurance Personnel Availability
Some positions in this contract will be part time. This will allow us to have pool of back up staff on call that will
already possess the necessary qualifications, training, and experience to carry out their work.
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BLUEFORCE TIME AND ATTENDANCE SYSTEM
SFM Services integrated a time management software to monitor and control
all aspects of employee time and attendance while reducing the cost of
overtime, administrative labor, and clerical mistakes. Not only does this
integration allow us to effectively manage our remote teams, it also insures
we have the adequate staff available to carry out the daily operational tasks
assigned to each location.
Below is a list of tailored services available through our software.
Biometric Fingerprint Equipped Time Clocks
SFM Services uses biometric fingerprint equipped time clocks to make time
fraud obsolete. Working in tandem with our cloud-based time and attendance
system, the biometric fingerprint time clock systems give us real time visibility
into our workforce.
Mobile Time Tracking App
SFM Services offers the on-the-go employees the option to clock in/out via a
mobile time clock app. The app contains Geo-fencing and Geo-tracking, so that
we can securely track our workforce. Mobile Punch captures the date, time,
and GPS location of each punch.
Telephone Time Tracking
In worksites where a traditional time clock is not an option, SFM Services allows
telephone time tracking. In a nutshell, telephone time tracking allows
employees to clock in and out via a landline. Employees simply call a toll-free
number and follow the prompts. These punches are audited regularly, to
ensure employees are punching into the assigned landline.
Real Time Alerts
Real time alerts are designed to ensure that our employees are in their
designated worksites on time. A team of personnel, including the Supervisor
and Manager, receive real time alerts when a scheduled employee forgets to
punch in, punches in late, or fails to report to work. This scheduling technology
assists us in responding immediately to no shows.
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DRUG FREE WORKPLACE PROGRAM
SFM IS PROUD TO PARTICIPATE IN THE NATIONAL DRUG FREE WORKPLACE PROGRAM.
It is our desire to provide a drug free, healthy, and safe
workplace. To promote this goal, employees are required to
report to work in appropriate mental and physical condition to
perform their jobs in a satisfactory manner. While on our
account premises and while conducting business-related
activities off premises, no employee may use, possess,
distribute, transfer, sell, or be under the influence of alcohol or
illegal drugs to help ensure a safe and healthy working
environment.
Much like seat belts with automobiles, Insurance companies
have stringent requirements in the coverage they provide. Job applicants and employees may be asked to
provide body substance samples (such as urine and/or blood) to determine the illicit or illegal use of drugs and
alcohol at any time during their employment if there is justifiable cause to do so.
All employees are subject to post accident drug testing. An employee involved in a work-related injury is
required to take a drug/alcohol test with their post-accident visit at any care provider.
SFM’s Drug-Free Workplace Policy sends a clear message that alcohol and drug use in the workplace is
prohibited.
Objectives/ Goals
To reduce drug use in the workplace
To increase productivity
To improve efficiency
To reduce accidents in the workplace
To deliver better customer service
To demonstrate a more professional attitude and standard of conduct
Encourage employees who have alcohol and or substance abuse problems to voluntarily seek help
To achieve these goals, SFM Services conducts:
Initial and periodic safety training sessions
Drug Abuse Awareness pamphlets
Random Drug Screening of existing employees
Alcohol and Drug screening in the event of work-related accidents
Complete drug Screening of all job candidates prior to start of assignments
Formal and informal counseling by trained supervisors
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UNIFORM & ID’S
We realize the importance thata properly identified employee
can have working in the City of Sunny Isles Beach. For this
reason, SFM provides uniforms that are easily identifiable and
professional. Shirts are made of a polyester-cotton blend that
makes it easy for our landscapers to keep them clean. We issue
five sets to each landscaper and mend or replace them as
needed.
Should the City wish a different type of uniform, we can provide
shirts, slacks, windbreakers and parkas, all labeled with the SFM
logo. By request, we can provide uniforms tailored to represent
you, matching colors and logos.
The identification card is just as important as a clear identifiable
uniform. Every SFM employee is provided an employee ID and
required to carry it with them during work hours.
SFM understands and enforces the need to have all personnel
clearly identified. We want to make sure your patrons feel safe
and that they always know who is working around them.
SFM crew photographed at City of
Miami Beach’s Star Island.
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DISTICTIVE SERVICES OFFERED
SFM is not your typical service company. We offer a wide range of year-round services to our clients.
Street Sweeping
Available
SFM has a fleet of (7) street sweepers used to clean municipal
streets, highways, and parking lots.
Pressure Washing
Available
Trailer mounted pressure washing rigs equipped with water
holding tank & steam pressure capability.
Debris Removal
Available
Self-loader grapple dump trucks (up to 200 CY)
Echo-friendly vehicle for litter control
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DISASTER RECOVERY SERVICES
SFM Services is one of South Florida’s top disaster recovery
service provider. Post Hurricane Irma, SFM removed over
one (1) million cubic yards of debris throughout Miami-
Dade County. SFM has the necessary equipment and
experience to provide complete Disaster Recovery Services.
Therefore, for any emergency, SFM is prepared to deploy
and facilitate quickly and efficiently.
Some of our clients in disaster recovery
services include:
SFM has provided disaster recovery service to several
Miami-Dade County
municipalities after the following storms:
Miami-Dade County School Board
Florida Dept. of Transportation
1992 Hurricane Andrew
City of Coral Gables
2004 Hurricane Francis
City of Doral
Town of Miami Lakes
2004 Hurricane Charley
Village of Pinecrest
2005 Hurricane Katrina (Mississippi & Florida)
City of North Miami Beach
Village of Miami Shores
2005 Hurricane Wilma (Mississippi & Florida)
City of West Park
Baptist Health South Florida
2005 Hurricane Dennis
2008 Hurricane Ike (Texas)
2017 Hurricane Irma
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EVENT CLEANING
SFM can help with any large outdoor events. SFM has experience in large event venue maintenance. SFM
provided the Orange Bowl Stadium with event cleaning from 1972 to 2007. Other event venues currently
serviced are:
Dade County Fair & Expo. Center
Ultra-Music Festival
Bayfront Park & Amphitheater
2010 Super Bowl & Pro Bowl
Years Serviced: 1972 to 2007
Years Serviced: 1978to Present
BEFORE
AFTER
Ultra-Music Festival
165,000 Attendance in 3-days
Years Serviced:
1998 to Present
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COMMUNITY INVOLVEMENT
SFM strongly believes in giving back to the community. Christian Infante, Owner of SFM is personally involved
in several of the charities highlighted below.
Our commitment to the safety and wellbeing of our community is paramount. While COVID-19 continues to
impact the world, SFM stands strong in backing our local community.
SFM Donates Face Buffs to Gables Police Department
SFM donated 300 custom face buffs for the City of Coral Gables Police Department with the CGPD logo printed
on them.
Free Disinfecting of 1st Responder Fleet
Thank You for Your Service
As a thank you to our 1st Responders, SFM sent trained
disinfecting crews to clean and disinfect the interior of
police fleets at no charge to several local police
departments.
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Every Wednesday for the past 3 months has been Pizza Day for the foster children
and staff at His House Children’s Home courtesy of SFM and their partners at
Power Pizza.
SFM participates in the annual
We support “Red Nose Day”. Funds raised
SFM supports annual back to school
Susan G Komen #RaceForTheCure
benefit children in some of the poorest
drives for many clients.
communities in the world.
City of Doral
La Liga Contra
Miami Dade Schools & Miami
Earth Day Tree Donation
El Cancer Walk
Dolphins Butterfly Garden
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3. STAFFING
SFM’s team is composed of highly motivated, trained, and experienced personnel. The SFM team has the
following certifications and credentials:
ISA Certified Arborists FNGLA Maintenance Technicians
M.O.T. (Maintenance of Traffic) Certified TCIA Certified
Licensed Tree Trimmer Horticultural Certifications
Licensed Herbicide Applicators APWA Members
Jose M. Infante, Founder of SFM Services.
Email: jinfante@sfmservices.com
Mr. Infante has forty (40) years of experience in the landscape industry. He is also an
ISA certified arborist. Mr. Infante is qualified and experienced in all aspects of
landscape services. He is also a FNGLA Landscape Maintenance Technician. Mr.
Infante was a past chair of the APWA (American Public Works Association). He also
holds a pest control applicator license.
Christian Infante, President.
Email: cinfante@sfmservices.com
Mr. Infante hasover twenty (20) years of experience in landscape management &
irrigation. Mr. Infante has a bachelor’s degree in Business Marketing & Management
from Florida International University (FIU), Mr. Infante has earned a portfolio of
certifications. He is an ISA Certified Arborist and holds a certification in Horticulture
and M.O.T. traffic control. Mr. Infante is directly involved in all contract negotiations
and business development as well as all phases of SFM Service’s projects. He is also in
charge of allemergency/ disaster recovery operations.
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Roberto Stewart,Chief Operating Officer.
Email: rstewart@sfmservices.com
Mr. Stewart brings a wealth of knowledge and operations experience to the SFM
team. He is described as an agile, culturally aware, global business leader with a 20+
year proven track record of delivering results. His experience spans across creating
corporate center efficiencies, driving growth & operational excellence, reducing
costs, and improving the client experience. His background includes leadership roles
of increased responsibilities at Allstate Insurance, McKinsey & Company, and AIG. He
earned his Executive MBA from the University of Miami and Bachelor’s in Economics
from FIU.
Mario Cantero, Landscape Manager.
Email: mcantero@sfmservices.com
Mr. Cantero oversees all landscape operations. He has over fifteen (17) years of
experience in the service industry. Mr. Cantero is FNGLA Certified Horticultural
Professional and licensed Commercial Pesticide Applicator. Mr. Cantero is currently
seeking certification as Arborist with the International Society of Arboriculture.
Robert Montesino, Project Manager.
Email: rmontesino@sfmservices.com
Mr. Montesino brings over 20 years of landscape expertise to SFM. Mr. Montesino is
a certified GCSAA Class A Superintendent and field expert in Golf Course Maintenance.
He has vast knowledge in grasses and re-grassing, chemical and fertilizer application,
grounds maintenance, and installation. He also holds a license in pesticide application.
Mr. Montesino oversees supervision of personnel, purchasing of supplies, budget
preparation, payroll, capital improvement projects, and maintenance of equipment.
Vania Alvarez, Administrative Assistant. Ms. Alvarez has over 15 years of
administrative experience. She verifies daily payroll for all landscape employees,
generates master shift schedules, work orders, and project punch lists. Additionally,
she oversees our team’s office, administration, employee relations and client
communications.
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Joe Pinon, Director of Human Recourses.Mr. Pinon oversees all aspects concerning
Human Resources including Recruiting, Employee Drug Testing, Employee Criminal
Background Checks, Social Security Verification, and Payroll Compliance. Mr. Pinon is
also SFM’s Risk Manager and head of our Safety Committee Organization. Mr. Pinon
is a certified instructor in OSHA trainings and administers education and training
material to all managers, supervisors, and workers. Employees with any work-related
issues or accidents report to Joe routinely.
Danny Sandoval, Safety and Quality Control Inspector. Mr. Sandoval has been with
SFM for 6 years. He is SFM’s landscape division safety and quality control officer. Mr.
Sandoval conducts daily site inspections and measures our performance using our
web-based quality control program Orange QC. His reports include photos,
timestamps, and GPS ensuring each inspection accurately reflects how each site is
maintained. He also conducts safety inspections while onsite enforcing safety
regulations on our crews.
Alirio Alcala, Fleet Manager. Mr. Alcala plans, directs, and coordinates the operation
of SFM’s entire fleet of vehicles and equipment. Some of his duties are: Preventive
Maintenance to Equipment, Vehicles, Fuel Control & Management, & GPS Tracking
Management.
Lazaro Diaz, Controller.Mr. Diaz is a licensed Certified Public Accountant with 14 years
of business and accounting experience. He began his career with Deloitte & Touche,
LLP, a global professional services firm, where he served as the practice manager for
the health and life sciences industry group. Mr. Diaz is directly responsible for all
accounting and finance functions inclusive of revenue cycle management, cost
accounting, treasury, and financial reporting.
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ALAIN BARREIRO
FRANK IANNUZZI
ANTONIO TOMAYO
AREA SUPERVISOR
PROJECT MANAGER
ARBOR SUPERVISOR
ROBERT CORREA
CARLOS OSINAGA
DANYLO SANDOVAL
PROJECT MANAGER
AREA SUPERVISOR
PROJECT MANAGER
LANDSCAPE CREWS
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KEY PERSONNEL RESUMES
Christian Infante
President
cinfante@sfmservices.com
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Experience
1998 to Present SFM Services, Inc.
Oversee all aspects of landscape operations
New account startups
Directly involved in all phases of disaster recovery projects
Maintain business relations with clients
Oversee all financial aspects of company
Prepare government bids
New contract negotiations and business development
Education
1992 to 1996 Christopher Columbus High school
1997 to 2002 Florida International University
Bachelor’s degree in Business Marketing and Management
2006 University of Florida
Certificate Course in Horticulture
2008 ISA Certified Arborist (License. # FL-5916A)
Additional Skills
Certified Arborist with ISA
Fluent in English and Spanish
Computer literate: Microsoft Word, Excel, PowerPoint,
Effective Management, Communication, and
Leadership skills, C.P.R. Certified
Volunteer Activities
Miami Lighthouse for the Blind Board of Directors
League Against Cancer
His House
Susan G Komen’s Race for the Cure
Back to School Drives
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Jose M. Infante
Founder
jinfante@sfmservices.com
Experience
1972 to 1986 Property Management & Maintenance
Vice President & Stockholder
In charge of all landscape operations
Recruitment of personnel
1987 to Present SFM Services, Inc.
Founder & Stockholder
Oversee all aspects of Safety Program
Oversee all financial aspects of company
Education
1963 to 1967 Christopher Columbus High school
1969 to 1970 University of Miami
1970 to 1973 Miami Dade Community College
Associates Degree
Additional Skills
Fluent in English and Spanish
Computer literate: Microsoft Word, Excel, PowerPoint,
Effective Communication and Leadership skills
ISA Florida Certified Arborist
Volunteer Activities
Director of Cuban Democracy PAC
Member of American Public Works Association
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Roberto Stewart
Chief Operating Manager
rstewart@sfmservices.com
Experience
2020 to Present SFM Services, Chief Operating Manager
2015 to 2019 Global Chief Administrative Officer, Corporate Senior Vice President, AIG
2009 to 2015 Global Vice President, Risk Management, Private Client Group (PCG), AIG
2003 to 2008 Global Vice President Administration & Corporate Services, WFS (World
Fuel Services)
2000 to 2003 General Manager, Head of Administration & Business Services, McKinsey
& Company
1996 to 2000 Front Lines Performance Leader/Director of Operations & Administration,
Allstate Insurance Company
Education
University of MiamiExecutive MBA, International Business
Harvard Business School Executive Leadership Program, Strategy
Stanford University Executive Leadership Program, Strategic
Decision & Risk Management
Florida International University Bachelor of Economics
Activities
2016 to present Junior Achievement of Miami, Board Member
2017 to present National Hispanic Corporate Council, Advisory Board Member
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Mario Cantero
Landscape Manager
mcantero@sfmservices.com
Experience
2012 to Present SFM Services, General Manager – Landscape Division
Oversee all aspects of landscape operations
New account startups
Directly involved in all phases of disaster recovery projects
Maintain business relations with clients
Oversee all financial aspects of division
Prepare government bids
New contract negotiations and business development
2010 to 2012 Eulen America, VP Marketing & Business Development
New contract negotiations and start up
Maintain business relations with clients
Prepare and submit aviation & airline related bids
2001 to 2010 ASM Aviation Services, VP Operations
Oversee all aspects of aviation operations at 16 US cities
Involved in all contract negotiations and business development
New account startups
Education
1986 to 1990 Coral Gables Sr. High school
1991 to 1993 Miami Dade College
1994 to 1996 Tallahassee Community College
2014 Florida International University Certificate Course in Horticulture
2019 FNGLA Certified Horticultural Professional
Additional Skills
Advanced Maintenance of Traffic (MOT) Certified
Fluent in English and Spanish
Computer literate: Microsoft Word, Excel, PowerPoint
Effective Management, Communication, and Leadership skills
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Robert Montesino
Project Manager
rmontesino@sfmservices.com
Experience
2020 to Present SFM Services, Contract Manager
New account startups
Maintain business relations with clients
2019 to 2020 Brightview Landscape Services, Associate Branch Manager
Responsible for overseeing several accounts within the branch
as well as overseeing all chemical and fertilizer application for the branch.
2011 to 2019 Miami-Dade Parks, Superintendent Golf & Destinations
Crandon Golf at Key Biscayne, Country Club of Miami Golf Course,
Palmetto Golf Course, Greynolds Golf Course, Briar Bay Golf course.
Responsible for overseeing all maintenance staff as well as the
appearance, maintenance, and playability of four 18-hole golf courses,
two 9-hole golf courses, and an 18-hole minigolf course.
2003 to 2011 Miami Dade PROS, Golf Course Superintendent
1997 to 1997 One Stop Properties, Landscape Account Manger
1996 to 2003 Muirfield Golf Group, Golf Course Superintendent
Education
1996 Miami Southridge High School
1996 to 2022 Pesticide RU licenses
1998 to present GCSAA class A superintendent
Additional Skills
Budgeting, Project Management, Account Management, Maintenance,
Sales, Training, Strategic Planning.
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Robert Correa
Project Manager
rcorrea@sfmservices.com
Education
1986-1989 Miami Dade College
Architecture and Business Administration
2013 University of Florida Extension Office
Basic Tree Trimmer Certification
2018 Miami Dade College
Certificate Course in Horticulture
Experience
2017 to Present SFM Services, Inc.
Landscape/ Arbor Care Project Manager
Account Manager for various accounts
2009 to 2017 Built a base of 65 customers.
Plumbing, electrical, construction,
flooring, painting, and other menial tasks.
Certifications
Fertilization License
Broward County Tree Cutter License
FNGLA Certified Horticultural Professional
Additional Skills
Customer Service Skills, Project management
Supervising, time management, Organization
Public speaking,
Skilled in Microsoft Word, Excel, PowerPoint,
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Alain Barriero
Field Supervisor
abarriero@sfmservices.com
Education
2013 Best Management Practices
Florida Green Industries
2013 University of Florida Extension Office
Basic Tree Trimmer Certification
2014 Florida International University
Certificate Course in Horticulture
Experience
2003 to Present SFM Services, Inc.
Landscape Supervisor
Assure landscape labor budgets are kept.
Oversee landscape equipment is maintained properly.
Assure fuel budgets are kept.
1995 to 2003 Recio & Associates
Landscape Supervisor
Assure landscape labor budgets are kept.
Oversee landscape equipment is maintained properly.
Assure fuel budgets are kept.
Additional Skills
Advanced Maintenance of Traffic (MOT) Certified
Fluent in English and Spanish
Computer literate: Microsoft Word and Excel
Effective Management, Communication, and Leadership skills
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Proposed Organization Chart
City of Sunny Isles
Representative
SFM Services
Contract Manager
Field Supervisor
Project Crew
Landscapers &
Irrigation Tech
(Fertilization, Palm
Litter Control
Trimming, Planting)
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SAFETY & TRAINING PROGRAM
SFM is committed to the safety and wellbeing of our employees.
Our safety workplace and training program was developed to
implement a safe and healthy work environment for both
employees and clients. The Human Resources and Risk
Management Department is responsible for developing,
implementing, administering, monitoring, and assessing the
safety program. This program is a top priority for SFM; Its success
depends on the alertness and personal commitment of all.
Education and training provide employers, managers,
supervisors, and workers with:
Knowledge and skills needed to do their work safely and
avoid creating hazards that could place themselves or others at risk.
Awareness and understanding of workplace hazards and how to identify, report, and control them.
Specialized training when their work involves unique hazards.
As new hires onboard, they are provided with both education and training material relevant to their job as well
as general safety procedures. All managers, supervisors, and workers are subject to continuing education and
training as deemed necessary or requested.
Effective training and education are also provided outside our traditional classroom setting. Peer-to-peer
training, on-the-job training, and worksite demonstrations are conducted to convey safety concepts, ensuring
understanding of hazards and their controls, and promoting good work practices.
To ensure employees understand the material covered, every employee must complete and sign off on an
Employee Orientation and Competency Assessment. Each employee is expected to obey safety rules and
exercise caution in all work activities. Employees must immediately report any unsafe condition to the
appropriate supervisor. Employees who violate safety standards, who cause hazardous or dangerous situations,
or who fail to report, or, where appropriate, remedy such situations, may be subject to disciplinary action up to
and including termination of employment. Employee training and education is documented and becomes a part
of their employee file.
SFM has a Safety Committee Organization as a management tool to recommend improvements to our
workplace safety program and to identify corrective measures needed to eliminate or control recognized safety
and health hazards. Management will give top priority to and provide the financial resources for the correction
of unsafe conditions.
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TRAINING OVERVIEW
SFM has a thorough training program specific for Landscape
Services. Training is conducted by SFM’s Director of Human
Resources Joe Pinon. Mr. Pinon is a certified instructor with
the State of Florida. This is a competitive advantage SFM has
over other Landscape companies. It gives SFM the ability to
train and retrain employees as necessary throughout the
year. Trainings in “PPE (Personal Protection Equipment)” and
“Work Safety Practices & Procedures” are conducted.
The following methodology is employed by Joe Pinon for his
trainings:
1. Classroom teaching based on research and personal experiences.
2. Professional participation by experts in the field of the subject.
3. Practical exercises discussed and acted in role plays in class.
4. Situational Exercises where specific issues are presented and resolved in class by the student and
further discussed in a group setting.
5. Testing and Quizzes of materials shared in class.
6. Providing training materials when necessary for further evaluation and study.
Employee Training Subjects Include but are not limited to:
Effective Supervision I Effective Supervision II
Fire Extinguisher & Fire Prevention Training Hazardous Material Handling
Work Safety Practices & Procedures MSDS (Material safety Data Sheets)
PPE (Personal Protection Equipment) Conflict Resolution
Sexual Harassment & hostile Work Environment Ethics in the Workplace
EEO Report writing (Incident v Accident reports)
DFWP Dealing with Difficult Employees and Customers
Accident Investigation for Supervisors Accident Reporting
Trash Hauling Procedures CPR & First Aid (2 hrs.)
Customer Service Supervisor training & Vehicle Safety
OSHA Training Hazard communication
Proper use of chemicals & equipment Use of cell phone while on duty
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EMPLOYEE SAFETY BBQ
242 Days without an employee accident!!!
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QUALITY CONTROL
SFM uses a quality control program that will guarantee all services are performed to the highest standard as
recognized by custom and usage in the industry. Enclosed we describe some of our methods regarding our
inspection program that involve first line employees, supervisors and the management team. All are involved in
quality control and all are trained to understand their role in this project. We also have Quality Control Officers
that are involved in all SFM’s accounts. Our Quality Control Officer is and will continue to be very active in this
account. Other than safety, providing the best possible service to our customers is paramount. And that can
only be achieved by maintaining excellent quality standards.
How does SFM rely on technology to maintain quality control for every client? SFM uses a quality control
software named “Orange QC”. (See enclosed sample Inspection)
Program Objectives:
Ensure that all employees have the knowledge and skills needed to perform their job
Develop new skills in current employees to enable them to absorb changes in technology
Improve the productivity of both individuals and work teams
Encourage employee self-development and involvement in programs of lifelong learning
This software allows the SFM Quality control officers to:
Perform inspection using a smart phone or tablet.
Monitors account performance & sends real time alerts based on triggers you set.
Generate reports for customers
The SFM Quality Control Program consists of two mutually supporting modules:
1. Quality Control Plan – establish standards, supporting processes, performance objectives and
performance indicators to meet all performance requirements.
2. Quality Control Monitoring Plan – implement SFM QC to provide a structured approach to performance
monitoring, deficiency avoidance, corrective actions and reporting.
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SERVICE QUALITY MEASUREMENTS/METRICS
Our Quality Control Technology
Every business promises quality service. How do you know who actually delivers? We use OrangeQC quality
control technology to track and report on our performance for incredible data-backed insight and transparency.
We Inspect Regularly
We continually inspect your facilities and measure our own performance in quantifiable ways. Photos,
timestamps, and GPS ensure each inspection accurately reflects how well everything was serviced.
You can always check our performance via the OrangeQC web portal. As soon as you log in, you’ll see a
dashboard with all our quality control data at a glance: our average inspection scores over time, how many
inspections we’ve performed, our average response time for any issues, and more.
OrangeQC also compiles regular reports that give you greater insight into our performance. We’ve found this is
a great way to communicate with our clients about our quality, what we’re doing to improve, and our process.
We Use Data for Smarter Service
We regularly review the analytics of our performance at your site. This helps us ensure you’re receiving the
same high level of service you signed up for—and lets us nip problems in the bud.
The technology we use helps us track our performance at every level, from the entire site to individual line items
in each site. That’s how we get the details right while delivering an excellent overall maintenance.
We Make Communication Easy
We also use OrangeQC as a communication hub. It’s fast and easy, and you’ll always know your requests are
going to the right place. The best part: you’ll never have to install complicated software programs. All you have
to do is send an email, log into a website, or (optionally) download a simple app.
Here’s how it works:
Whenever you need to put in a work order request or report a problem, you send an email to our dedicated address (or fill out
a quick form on your computer or phone, whichever you prefer).
OrangeQC automatically creates a ticket for each request.
Our team gets the request immediately, assigns it to the right person, and makes sure it’s taken care of fast.
You can check on the status of an issue at any time, just by logging into your account.
We track how fast it takes us to respond to every issue. This helps us know we are responding to your concerns and requests
quickly.
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4. BID FORMS
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5. REFERENCES
City of Coral Gables
nd
2800 SW 72 Ave. Miami, Fl. 33155
Bob Boberman, Landscape Superintendent
Ph: 305.460.5138 Fax: 305.460.5133 Email: bboberman@coralgables.com
Date of Service: 2002 to Present
Description of Service:
SFM has plated thousands of trees throughout the city. Aside from numerous
installations projects, SFM maintains the medians and right of ways for the City
of Coral Gables. The contract consists of lawn maintenance, litter control,
fertilization, & tree trimming.
City of Miami Beach (Right of Ways & Buildings)
1700 Convention Center Drive, Miami Beach, FL 33139
P. Rodney Knowles, Greenspace Division Director Public Works Department
Ph.: 305-673-7080 Email: rodneyknowles@miamibeachfl.gov
Date of Service: 2011 to Present
Description of Service:
SFM provides complete landscape maintenance, tree trimming, irrigation, litter
control, and lawn care throughout the city’s right of ways and municipal
buildings.
City of Doral
rd
8401 NW 53 Terrace. Doral, FL. 33166
Carlos Arroyo, Public Works
Ph: 305.593.6740 Fax: 305.470.6850 Email: carlos.arroyo@cityofdoral.com
Date of Service: 2006 to Present
Description of Service:
SFM has provided complete landscape and irrigation maintenance to the City.
th
SFM also completed the City’s first beautification project on NW 58 Street.
Other services currently provided are street sweeping services and canal
cleaning services.
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Town of Miami Lakes
6601 Main St, Miami Lakes, FL 33014
Tony Lopez, COO
Ph: 305.364.6100 Fax: 305.558.8511 Email: lopezt@miamilakes-fl.gov
Date of Service: 2004 to Present
Description of Service:
SFM provides landscape maintenance to Town facilities and parks. Additionally, we
provide complete tree trimming services to approximately 14,500 trees for the
Town. Additional services such as planting, litter control, canal maintenance, and
event cleaning is performed under this contract.
Village of Key Biscayne
Andrea Agha, Village Manager
Ph: 305.365.5514 Email: aagha@keybiscayne.fl.gov
Date of Service: 2020- present
Description of Service:
SFM provides Village-wide landscape maintenance, tree trimming, irrigation
maintenance, and litter control.
Additional references are available upon request.
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REFERENCE LETTERS
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6. AVAILABILITY
With a staff of over 120 members, the Landscape Division is ready to respond at a moments notice. We
currently provide grounds maintenance services to the following clients, who are in close proximity to SIB:
North Bay Village
City of Miramar
Town of Miami Lakes
Broward Health
And several others
We periodically perform auxiliary services (installations and arbor care) to others in the area, such as:
City of North Miami Beach
City of Dania Beach
City of Miami Beach
*Auxiliary service crews are independent from the grounds maintenance crews, and maintain flexible
schedules to accommodate our client’s needs.
SFM is locally headquartered, and available to respond quickly to routine or emergency service calls.
Current Workload Bonded
City of Doral Landscape Maintenance Yes
City of Doral Floating Debris Yes
Town of Miami Lakes Canal Maintenance Yes
City of Doral Street Sweeping Yes
City of Miami US1 Maintenance Yes
City of Miami MLK Blvd Landscape Yes
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7. CONTRACT FORMS
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