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HomeMy WebLinkAboutReso 2014-2242RESOLUTION NO. 2014 - A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, AWARDING REQUEST FOR PROPOSALS (RFP) NO. 14 -04 -02 TO AND AUTHORIZING THE CITY MANAGER TO NEGOTIATE AND ENTER INTO AN AGREEMENT WITH TD BANK FOR BANKING SERVICES, PROVIDED SAID AGREEMENT IS APPROVED AS TO FORM AND LEGAL SUFFICIENCY BY THE CITY ATTORNEY; AUTHORIZING THE CITY MANAGER AND CITY ATTORNEY TO DO ALL THINGS NECESSARY TO EFFECTUATE THIS RESOLUTION; PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the City of Sunny Isles Beach, is in need of banking services to handle operating cash including, but not limited to, deposits, check payments, payroll checks, ACH processing, wire transfers, and corporate credit cards, and issued Request for Proposals (RFP) No. 14- 04 -02; and WHEREAS, the City received three (3) responses, and TD Bank was determined to be the lowest responsible and responsive bidder; and WHEREAS, TD Bank is qualified, willing and able to provide the desired services on the terms and conditions set forth herein, and WHEREAS, the City wishes to award RFP No. 14 -04 -02 to and authorize the City Manager to negotiate and enter into a five -year agreement with TD Bank for banking services with one (1) five -year renewal option, provided said agreement is approved as to form and legal sufficiency by the City Attorney. NOW THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, AS FOLLOWS: Section 1. Incorporation of Recitals. The recitals set forth in this resolution are incorporated herein by reference as if fully set forth herein. Section 2. Award of Bid and Authorization of City Manager. The City Commission hereby awards RFP No. 14 -14 -02 to and authorizes the City Manager to negotiate and enter into an Agreement with TD Bank for banking services for a period of five (5) years with one five -year renewal option, provided said Agreement is approved as to legal form and sufficiency by the City Attorney. Section 3. Authorization of City Manager and City Attorney. The City Manager and the City Attorney are hereby authorized to do all things necessary to effectuate this Resolution. 82014- TD Bank Agmt for Govt Banking Srvs RFP 14 -04 -02 RFP 14 -04 -02 - 1 - Section 4. Effective Date. This Resolution will become effective upon adoption. PASSED AND ADOPTED this 19t1i day of June 2014 N rman S. Edelcup, Mayor ATTEST: a� Jane A. Hines, MMC, City Clerk Approved As to Form and Moved by: Cz �C.40L -, — Seconded by: Ak b AD Vote: S -b Mayor Edelcup v/ (Yes) (No) Vice Mayor Aelion �(Yes) (No) Commissioner Gatto(Yes) (No) Commissioner Levin V' Yes) (No) Commissioner Scholl (Yes) (No) 82014- TD Bank Agmt for Govt Banking Srvs RFP 14 -04 -02 RPP 14 -04 -02 - 2 - /JNNY IS�F / s ♦ � k k rS D pR 9j � I. : \Q �P F . F 5 c /"r OF S U N PNO City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, Florida 33160 305.947.0606 City Hall 305.949.3113 Fax Norman S. Edelcup, Mayor Isaac Aelion, Vice Mayor Jeanette Gatto, Commissioner Jennifer Levin, Commissioner George "Bud" Scholl, Commissioner Christopher J. Russo, City Manager Hans Ottinot, City Attorney Jane A. Hines, MMC, City Clerk MEMORANDUM TO: Mayor Norman J. Edelcup City Commission THROUGH: Christopher J. Russo, City Manager FROM: Audra K. Curts - Whann, Finance Director Tiffany Neely -Jean, Assistant Finance Director DATE: June 4, 2014 RE: Banking Services RFP Fact Finding Review After reviewing the bank proposals from Citibank, TD Bank and SunTrust Bank, we believe the information review supports the selection of TD Bank for banking services. Both Citibank and TD Bank were in close consideration during our review process. SunTrust was not considered a viable option due to higher compensating balances, higher bank fees and a lower interest earnings rate on excess balances. Please see the comparison analysis for each financial institution's fees and rates. The recommendation to select TD Bank over Citibank is based upon the following: Per the comparison analysis, TD Bank's fees are approximately 36% lower than Citibank. As a result, TD Bank's compensating balance requirement to offset bank fees is also lower than Citibank - $2.5 million versus $3.5 million. The primary reason Citibank's fees are higher than TD Bank appears to be the passthrough of the FDIC insurance costs to the City as deposit assessment fees at $0.1083 per $1,000 of compensating balance required. TD and SunTrust do not specifically label those fees as separate line items, although they may also be passing them through in some form in their reduced earnings credit interest rates and /or lower interest rates on excess balances. Research indicates rates for FDIC insurance may vary from institution to institution, and the FDIC does not prohibit banks from passing those fees on to their customers. However, the FDIC has stated they do not wish for banks to show those fees as separate line item costs to customers — they prefer to have the fees hidden in lower interest rates or higher fees of other types. 2. While Citibank offers a higher interest rate on excess balances, 0.25% versus 0.20% offered by TD Bank, this is only beneficial to the City if it keeps the majority of its excess balances (above balances required to pay fees under the earnings credit arrangements being offered) in a Citibank money market account. The breakeven point in which both banks produce the same net interest earnings (gross interest earnings less bank fees) is at $8.5 million. Finance staff have been investigating other investment vehicles which have the potential to earn more than 0.25 %. This would include a mix of certificates of deposit with short terms (i.e. one year or less), bonds, money market -type funds and additional treasuries in accordance with the City's investment policy. It is the intention of the Finance staff to significantly reduce funds remaining on deposit with our banking institution to enable the City to obtain a higher earnings yield than was offered by any of the institutions responding to the RFP. 3. TD Bank has a local presence in South Florida which includes a local branch in Sunny Isles Beach and a local relationship manager. Citibank does not have a local presence (New York based), the relationship manager we believe we will be dealing with is located in Philadelphia, PA, and the closest branch is in Aventura, FL. Based upon this local presence, we believe the City will have an opportunity to partner with TD Bank in order to create a relationship better suited to its needs. 4. TD Bank has several local municipalities as clients which shows they have experience in understanding our City's operations and its complexities. Citibank was not able to provide any local municipalities as references and based upon conversations with colleagues, they do not have a significant client base of municipal governments. 5. TD Bank has several clients that are using Edmunds MCSJ, the new ERP financial software that the City will be implementing October 1, 2014. They have worked with the software since 1994 and have created standard TD Bank file specifications for exporting to the financial system. 6. When comparing the financial strength of the two institutions, both are very large national institutions with strong financial positions. However, historically, it appears TD operates at a more conservative level. Citibank required a large bailout in 2008 from the federal government. Please let us know if you have any questions. Services Requested TD Bank SunTrust Fees are wavied (Day's) 90 90 Proximity to Government Center (miles) 1.5 0.2 3.0 Average Balance to Offset Fees $3,500,000.00 $2,530,000.00 $3,940,328.06 ECR Rate 0.50% 0.45% 0.50% Excess Balance NOW & MM Rate 0.25% 0.20% 0.15% Fees are wavied (Day's) 90 90 Proximity to Government Center (miles) 1.5 0.2 3.0 FDIC Charges NO FDIC Insurance No 10% Reserve Requirement Deposit Assessment Fee $0.1083 per $1000 TD Bank will NOT charge the City of SIB any FDIC Charges providing the city an additional cost savings Unit Price Unit Price Unit Price FDIC Insurance Charge $ 37,870,000.00 $0.1083 $379.05 Deposits and Other Credits 86 $0.10 $8.60 $0.41 $35.26 $0.80 $68.80 Items deposited - BB &T 81 $0.10 $8.10 $0.06 $4.86 $0.12 $9.72 Items deposited In State 577 $0.10 $57.70 $0.06 $34.62 $0.12 $69.24 Items Deposited - Other 275 $0.10 $27.50 $0.06 $16.50 $0.12 $33.00 Checks Paid and Other Debits 357 $0.10 $35.70 $0.10 $35.70 $0.19 $67.83 Branch Check Image Access 1 - - $0.00 - - Coin and Currency Deposited 36528 $0.15 $54.79 $0.00 $0.002 $73.06 Deposit Corrections 0 - $0.00 $6.00 - Night Depository Services 50 - $0.00 $2.00 $100.00 Easy Image Statement 1 - - $0.00 - - - Returned Deposit /Cash Item 3 $10.00 1 30.00 $5.50 1 $16.50 $10.00 $30.00 Total $222.39 $143.44 $451.65 CMOL Outgoing Repetitive Wires 14 $7.00 $98.00 $6.60 $92.40 $9.00 $126.00 CMOL Outgoing Non - Repetitive Wires 0 $7.00 - $6.60 $10.00 Incoming Wires 1 $7.00 $7.00 $7.15 $7.15 $13.00 $13.00 Total 105.00 $99.55 $139.00 ACH Received Credit 82 $0.10 111111111111F$8.20 $0.12 $9.84 $0.25 $20.50 ACH Received Debit 21 $0.10 $2.10 $0.12 $2.52 $0.19 $3.99 ACH Monthly Maintenance 1 $35.00 $35.00 $27.50 $27.50 $45.00 $45.00 Total ACH Originated Items citi - 585 TD -2 Suntrust -615 $0.10 $58.50 $0.09 $0.18 $0.14 $86.10 ACH Acct Block Filter Service 1 $10.00 $10.00 $2.75 $2.75 $30.00 $30.00 ACH Acct Block Reports 1 $11.00 $11.00 $3.00 $3.00 CMOL ACH File Citi Proposing 10 $5.00 $50.00 $8.80 $88.00 $35.00 $350.00 Total UL - $141.79 $538.59 CD -Rom Maintenance 1 . , ' $19.25 $19.25 $30.00 $30.00 CD -Rom Items 304 $0.05 $15.20 $0.03 $9.12 $0.06 $18.24 CD -Rom Disk 1 $30.00 $30.00 $2.75 $2.75 - CD -Rom Multiple Acct Fee 2 - - $0.00 $0.00 Total $45.20 $31.12 $48.24 CMOL CD Acct Maintenance 1 $0.00 $0.00 $0.00 $0.00 $20.00 $20.00 CMOL Business Banking 4 - - $6.60 $26.40 $12.00 $48.00 CMOL CD Acct Maintenance 1 $0.00 $0.00 $15.00 $15.00 CMOL - CD Loaded Items 84 - - $0.00 $0.00 $0.12 $10.08 CMOL Business Banking 1 $80.00 $80.00 $49.50 $49.50 $12.00 $12.00 CMOL BusBank - PD Loaded Items (Fee for AP acct) 88 - - $0.00 $0.00 $0.10 $8.80 CMOL BusBank - PD Loaded Items (No fee for Op /Payroll /Merch acct) 527 $0.00 $0.00 $0.10 $52.70 CMOL BusBank - Image Retrieved (Fee for Operating acct) 3 $0.00 $0.00 $0.50 $1.50 RFP No. 14 -04 -02 - Banking Services Page 1 of 3 Services Requested TD Bank SunTrust CMOL BusBank - Image Retrieve No fee for AP /Payroll /Merch acct) 8 $0.00 $0.00 $0.50 1 $4.00 CMOL BusBank - Stop Pay 6 mth 2 $13.75 $27.50 $15.00 $30.00 Total 0.00 $103.40 $202.08 ZBA + Master 1 $25.00 $25.00 $40.00 $40.00 $50.00 $50.00 ZBA +Sub 2 $10.00 $20.00 $25.00 $50.00 $17.00 $34.00 ZBA + Reporting 3 $0.00 - - - Total $45.00 $90.00 $84.00 Checks Drawn on Canadian Banks 1 $10.00 $10.00 $0.06 $0.06 $4.00 $4.00 Total $0.06 $4.00 Positive Pay Maintenance 7 $30.25 $278.00 Remote Deposit Capture $60.00 $60.00 $52.25 $52.25 $163.50 Armored Car Service N/A N/A N/A Total $82.50 $441.50 .. Account Maintenance Chi Proposing 5 Accounts TO Proposing4 Amount Suntrust Proposing 4 Amounts - $5.00 25.00 $9.35 .......... $37.40 $20.00 $80.00 Positive Pay File Transmitions TO Proposing 2 - $8.25 $16.50 - - Positive Pay (per Item) 357 $0.10 $35.70 $0.04 $14.28 $0.03 $10.71 Check Scanner Citi Free TO Bank 27.50 per Month 5untrost(9 Options to Buy orRent '' Free Free $27.50 $27.50 Many Options Many Options Digital Express Checks Deposited Chi Fee - Free ($60.00 per month Maintenace) TD$0.03paritemat933 $0.00 $0.00 $0.03 $27.99 $0.10 $61.50 Online Transactions over 500 591 $0.00 0 $0.06 $5.46 $0.10 $9.10 Online Additional SecurelD Tokens 3 $3.30 $9.90 Online First 2 SecurelD Tokens TO -$1.65 for first suntru :t- 6o.ao rmontn $1.65 $3.30 $60.00 $60.00 ACH Reversal Per Transaction $20.00 $8.25 - $5.00 - ACH Item Deletion Per Transaction $25.00 $40.00 Deposit Tickets Citi Proposing 56 TDFf F 5 untrust Free $0.35 $19.60 $0.00 $0.00 File Transmission (ACH Direct) Per File $25.50 $0.00 $0.00 $0.00 ACH Fraud Control 5untrustProposing4Amounts $30.00 $120.00 Delete or Reverese ACH Batch Citi Only $35.00 - - ACH Filter Citi Only $3.50 - Stop Payment Request Online $15.00 $80.30 N/A $142.33 $15.00 - $341.31 Total for Transactions $546.56 $374.79 $511.54 Total Per Month $1,310.741 $834.19 $2,25037 2 $15,728.88 $10,010.28 $27,004.39 RFP No. 14 -04 -02 - Banking Services Page 2 of 3 Services Requested I I CitiBank I TD Bank I SunTrust BALANCE SCENARIOS Scenario 1 - All funds kept in bank Total Balance in bank $ 37,870,000.00 CitiBank TD Bank SunTrust Average Balance to Offset Fees $3,500,000.00 $2,530,000.00 $3,940,328.06 Actual Balance Required $3,145,775.00 $2,224,506.00 $5,400,878.00 ECR Rate 0.50% 0.45% 0.50% Excess Balance NOW & MM Rate 0.25% 0.20% 0.15% Excess Balance NOW & MM Accts $34,370 000,00 $35,3404000.00 $33,929,671.94 Annual ECR Interest to pay fees Annual Interest Earnings rt Net Annual Interest Earnings Net Annual Interest Earnings - Citibank overTD Bank $15,245.00 Effective Interest Rate 0.040% Scenario 2 - Breakeven at $8.5 million kept in bank Total Balance in bank $ 8,465,300.00 CitiBank TD Bank SunTrust Average Balance to Offset Fees $3,500,000.00 $2,530,000.00 $3,940,328.06 Actual Balance Required $3,145,775.00 $2,345,094.00 $5,390,798.00 ECR Rate 0.50% 0.45% 0.50% Excess Balance NOW & MM Rate 0.25% 0.20% 0.15% Excess Balance NOW & MM Accts $4,965,300.00 $5,935,300.00 $4,524,971.94 Annual ECR Interest to pay fees - •' Annual Interest Earnings •�` Net Annual Interest Earnings Net Annual Interest Earnings - Citibank over TD Bank $0.00 Effective Interest Rate 0.000% Scenario 3 - $20 million kept in bank Total Balance in bank $ 20,000,000.00 CitiBank ank` *SunTrust Average Balance to Offset Fees $3,500,000.00 $21530,000.00 $3,940,328.06 Actual Balance Required $3,145,775.00 $2,345,094.00 $5,390,798.00 ECR Rate 0.50% 0.45% 0.50% Excess Balance NOW & MM Rate 0.25% 0.20% 0.15% Excess Balance NOW & MM Accts $16,5 $17,470,000.00 $16,059,671.94 Annual ECR Interest to pay fees - •' Annual Interest Earnings Net Annual Interest Earnings Net Annual Interest Earnings - Citibank over TD Bank $5,767.35 Effective Interest Rate 0.029% RFP No. 14 -04 -02 - Banking Services Page 3 of 3 CITY OF SUNNY ISLES BEACH AGREEMENT WITH TD BANK FOR BANKING SERVICES CONTRACT NO. X314• o66 THIS CONTRACTUAL AGREEMENT (hereinafter referred to as the "Agreement ") is made in duplicate, this /`�� day of (,� 2014, by and between the CITY OF SUNNY ISLES BEACH, Florida, (hWeinaftler referred to as "City "), and TD BANK, N.A. a corporation authorized to do business in the State of Florida (hereinafter referred to as "Bank ") whose Federal I.D. # is 01-01-3-7-770 RECITALS WHEREAS, the City issued Request for Proposals No. 14 -04 -02 ( "RFP ") for banking services to handle operating cash including, but not limited to, deposits, check payments, payroll checks. ACH processing and wire transfers ( "Services "); and WHEREAS, the Bank responded to the RFP by submitting a proposal and "Supplemental Certification" in response thereto (together, the "Proposal "), including but not limited to the Bank's Cash Management Master Agreement ( "CMMA ") and associated service appendices, (together. the " Bank Forms of Agreement "); and WHEREAS, the Bank was selected by the City as the lowest responsible and responsive bidder in response to the RFP; and WHEREAS, the Bank shall provide the Services to the City as set forth and delineated in the RFP, the Bank's Proposal and the Bank Forms of Agreement copies of which are attached hereto as Exhibits and incorporated herein by reference. NOW THEREFORE, in consideration of the foregoing premises and other good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the City and Bank hereby covenant and agree as follows: 1. RECITALS. The Recitals set forth above are hereby incorporated into this Agreement and made a part hereof for reference. 2. SERVICES. The Services performed by Bank shall consist of the following: (a) Each of the specific requirements, terms and conditions set forth in the RFP (attached hereto as Exhibit C), which is hereby incorporated by reference in its entirety; (b) Each of the services, terms and conditions set forth in the Proposal (attached hereto as Exhibit B) as well as the Bank Forms of Agreement (attached hereto as Exhibit C) and hereby incorporated by reference in their entirety; and (c) Unless the context requires otherwise, all references to "this Agreement" and use of the terms "herein ", "hereby', "hereto ", "hereunder" and the like shall be deemed to include this Agreement, the Proposal, the Bank Forms of Agreement, the RFP and any other related documents (collectively, the "Contract Documents ") ; and (d) Any inconsistency between any of the Contract Documents shall be resolved in the following descending order of priority: City gfSunny Isles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 (305) 947 -0606 phone (305) 949-3113 Fax 1. First, this Agreement; 2. Second, the Bank Forms of Agreement (including the CMMA, the Business Deposit Account Agreement and the ACH Block & Filter Agreement, all attached hereto as Exhibit A); 3. Third, the Proposal (attached hereto as Exhibit B); 4. Fourth, the RFP (attached hereto as Exhibit C); and Fifth, any other relevant documents. 3. TERM. The term of this Agreement shall have an initial term of five (5) years with an effective start date of July 1, 2014. Thereafter, the parties may extend the term of this Agreement for an additional five (5) year renewal term, by mutual written consent at any time prior to the expiration of the initial term of this Agreement. In the event the services are scheduled to end because of the expiration of the existing initial term or renewal term, the Bank shall continue to provide the services to the City, upon the City's request, for an extended period not to exceed ninety (90) days. The Bank shall be compensated for services during this extension period at the rate(s) in effect when the City invokes this extension clause. 4. TERMINATION AND REMEDIES FOR BREACH. A. If, through any cause within reasonable control, the Bank shall fail to fulfill in a timely manner or otherwise violate any of the covenants, agreements or stipulations material to this Agreement, the RFP, or the Proposal, as well as the Bank Forms of Agreement, City shall have the right to terminate the Services then remaining to be performed. Prior to the exercise of its option to terminate for cause, the City shall notify the Bank of its violation of the particular terms or conditions alleged to have been violated and grant Bank ten (10) days to cure such default. If the default remains uncured after ten (10) days the City may terminate this Agreement. (i.) In the event of termination for cause, (a) all finished and unfinished documents, data and other work product prepared by Bank shall be delivered to the City, subject to the Bank's right to retain copies of documents, data and other work product in accordance with Bank record retention policies and procedures as well as applicable laws and regulations relating to the retention of records, (b) and the City shall compensate the Bank for all Services satisfactorily performed prior to the date of termination. B. Termination for Convenience of City. The City may, for its convenience and without cause terminate the Services then remaining to be performed at any time by giving Bank ten (10) days written notice. The terms of subparagraph A(i) above shall be applicable hereunder. C. Termination for Insolvency. The City also reserves the right to terminate the remaining Services to be performed in the event of the Bank's failure and appointment of the FDIC as receiver under federal receivership law. 2 City of Sunny Lyles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 (305) 947 -0606 phone (305) 949-3113 Fax 5. COMPENSATION. For the Services authorized in the RFP and the Proposal, the City agrees to maintain monies on deposit with the Bank in a special cash management compensation account, in an amount which will be at least enough to cover all of the appropriate charges for the Services, per the Proposal's pricing section. In accordance with the Bank's Proposal, as set forth in Exhibit B, attached hereto and incorporated herein by reference, Bank will provide the City with an account analysis statement and will automatically credit the designated account monthly with any interest earned, or debit the designated account monthly for any fees incurred. 6. REPRESENTATIONS, WARRANTIES AND COVENANTS. (a) Bank hereby represents and warrants to the City that it has full power and authority to enter into this Agreement and fully perform its obligations hereunder without the need for any further corporate or governmental consents or approvals, and that the persons executing this Agreement are authorized to execute and deliver it. Assuming the due authorization, execution, delivery, legality and enforceability hereby by or against the City when executed and delivered by the parties, this Agreement will constitute a valid and binding agreement of the Bank, enforceable against it in accordance with its terms, subject only to the application of general principles of equity and limitations arising from bankruptcy, insolvency, moratorium and other similar laws affecting the rights of creditors generally. Bank shall at all times during the term of this Agreement and during the term of any renewal or extension of this Agreement be a member of the Federal Deposit Insurance Corporation and authorized by the Office of the Comptroller of the Currency to operate as a national banking association. (b) The Bank has not employed or retained any person employed by the City to solicit or secure this Agreement and it has not offered to pay, paid, or agreed to pay any person employed by the City any fee, commission percentage, brokerage fee, or gift of any kind contingent upon or resulting from the award of this Agreement. (c) The Bank is aware of the conflict of interest laws of the Ordinances and regulations of the City of Sunny Isles Beach, Miami -Dade County, and the State of Florida, and covenants that the Bank will fully comply in all material respects with the terms of said laws. (d) At the request of the Bank, the City agrees to cause its designated officials or their designees to execute such signature cards and other signature and identification verification documents as the Bank deems reasonably necessary for purposes of establishing appropriate security measures in connection with the Services to be provided hereunder. 7. ASSIGNMENT AND PERFORMANCE. Neither this Agreement nor any right or interest herein shall be assigned, transferred or encumbered without the written consent of the other party. City may terminate this Agreement, effective immediately, if there is any assignment, or attempted assignment, transfer, or encumbrance, by Bank of this Agreement or any right or interest herein without City's written consent. Notwithstanding the foregoing, for purposes of this Agreement, the City acknowledges and agrees that the acquisition of all or substantially all of Bank's assets by another institution shall not be deemed an assignment, nor shall the transfer of this Agreement or any of Bank's rights or obligations hereunder to an affiliate be considered an assignment. Additionally, for any subcontracting or assignment for 3 City of Sunny Lyles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 (305) 947 -0606 phone (305) 949-3 1 13 Fax which Bank must otherwise obtain the City's consent, such consent shall not be unreasonably withheld. 8. INSPECTION RIGHTS AND RETENTION OF RECORDS. City shall have the right, at reasonable times and upon reasonable request, during the term of this Agreement and for three (3) years thereafter, to inspect the books, records, and accounts of Bank that pertain to the Services performed under this Agreement. Bank shall keep such book, records and accounts as may be necessary in order to record complete and correct entries related to Services performed under this Agreement, as required by applicable law. All books, records, and accounts of Bank related to this Agreement shall be kept in written or electronic form, or in a form capable of conversion into written form within a reasonable time, and upon reasonable request to do so, Bank, as applicable, shall make same available at no cost to City in written or electronic form. Review and inspection of Bank records by the City may be made available subject to Bank policy and to applicable federal laws and regulations, and those of the City of Sunny Isles Beach and the State of Florida that may otherwise restrict or prohibit access to Bank's financial and banking records by third parties. Bank shall preserve and make available, at reasonable times for examination and inspection by City, all financial records, supporting documents, statistical records, and any other documents pertinent to this Agreement for the required retention period of the Florida Public Records Act, Chapter 119, Florida Statutes, as may be amended from time to time, if applicable, or, if the Florida Public Records Act is not applicable. for a period of seven (7) years from the date of the banking transaction, or as otherwise required by Bank's policies and applicable federal, City of Sunny Isles Beach and State of Florida laws and regulations related to the retention of such records. If the Florida Public Records Act is applicable to Bank's records, Bank shall comply with all requirements thereof. Any incomplete or incorrect entry in such books, records, and accounts shall be a basis for City's disallowance and recovery of any payment upon such entry. 9. INSURANCE. Bank shall, at its sole cost and expense, during the period of Services performed under this Agreement, procure the insurance coverage amounts required by the RFP and as otherwise required by applicable banking rules and regulations under applicable federal and state law. 10. INDEMNIFICATION. Bank shall indemnify and hold harmless the City, its agents and employees from or on account of any losses, costs and damages incurred by third parties, including reasonable attorney's fees and the actual costs of defense resulting from any act or omission of gross negligence, willful misconduct or bad faith by the Bank or its subcontractors, agents, servants or employees. Subject to the limitations of Section 768.28 of the Florida Statutes, as applicable and as may be amended from time to tirne, the City shall indemnify and hold harmless the Bank, its directors. officers, employees, and agents from or on account of any losses, costs and damages incurred by third parties, including reasonable attorney's fees and the costs of defense, resulting from any actions or omission of the Bank taken or omitted to be taken at the request of the City, its employees or agents, or otherwise arising out of any negligent act or omission or failure to exercise reasonable care by the City, its employees or agents. Subject to the aforesaid limitation, 4 City of Sunny Lsles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 (305) 947 -0606 phone (305) 949-3113 Fax the City further agrees to indemnify and hold harmless the Bank, its agents or employees against any claims or liability arising from or based upon the violation of any federal, state, county, or city laws, by -laws, ordinances, or regulations by the City, its agents, servants or employees. H. LIMITATION OF LIABILITY. Notwithstanding any other terms or provisions of this Agreement, including the preceding Section 10, neither the City nor the Bank shall in any event be liable to the other for any amount in excess of actual losses plus costs and reasonable attorney's fees sustained by the injured party, and in no event shall either the City or the Bank ever be liable hereunder or in any action in tort arising out of the Services or relationships to be provided or established hereunder for any indirect, special, incidental, punitive or consequential loss or damage of any kind, including lost profits or opportunities or damage to reputation, arising therefrom whether or not advised of the possibility hereof. 12. NOTICES. All notices and other communications required or permitted to be given under this Agreement by either party to the other shall be sent (except as otherwise provided herein) in accordance with the Bank Forms of Agreement. as applicable. Notice given under the Bank Forms of Agreement may be addressed to such party as follows: If to the City: Christopher J. Russo With a copy to: City Manager Hans Ottinot City of Sunny Isles Beach City Attorney 18070 Collins Avenue City of Sunny Isles Beach Fourth Floor 18070 Collins Avenue Sunny Isles Beach, Florida 33160 Fourth Floor Tel: (305) 792 -1701 Sunny Isles Beach, Florida 33160 Tel: (305) 792 -1702 If to the Bank: Pamela Ramkalawan With a copy to: Vice President Einar Anderson Government Banking Senior Vice President & Senior 5900 N. Andrews Ave. Counsel Second Floor P.O. Box 9540 Fort Lauderdale, FL 33309 Portland, ME 04112-9540 Tel: (954) 233 -2064 Tel: (207) 535 -3801 13. CHANGES /AMENDMENTS. (a) The City may, from time to time, request changes in the scope of set-vices of the Bank to be performed hereunder. Such changes, which are mutually agreed upon by and between the City and the Bank, may be incorporated into this Agreement via written amendments to this Agreement. (b) The fees and charges set forth for the Services to be provided to the City will begin on the effective date of this Agreement, and shall not be increased for a period of five (5) years City gfSunny Isles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 (305) 947 -0606 phone (305) 949-3113 Fax after commencement of the term of this Agreement. For any renewal term beyond the initial five (5) year period, fees and charges may be renegotiated between the parties. (c) The Bank may amend the Bank Forms of Agreement where such amendments apply to all or substantially all of the Bank's Cash Management Services customers, except to the extent that any such amendments contravene any provisions of this Agreement or the provisions of the Bank Forms of Agreement that the parties previously amended, customized or otherwise specially - negotiated. Bank may provide notice to the City of such amendments in accordance with the provisions of the Bank Forms of Agreement. The City may terminate this Agreement or the Bank Forms of Agreement, including any associated Appendix(ces), immediately upon its receipt of notice of an amendment that is not acceptable to the City. 14. EQUAL EMPLOYMENT OPPORTUNITY; NON- DISCRIMINATION. The Bank will not discriminate against any employee or an applicant for employment because of race, color, religion, sex, national origin, marital status, or handicap. The Bank shall take affirmative action to ensure that applicants are employed and that employees are treated fairly during employment without regard to race, color, religion, sex, national origin, marital status, or handicap. Such action shall include, but not be limited to, the following: Employment, upgrading, demotions or transfers, recruitment or recruitment advertising; layoff or terminations; rates of pay or other forms of compensation; selection for training including apprenticeship; and participation in recreational and educational activities. The Bank shall keep such records and submit such reports concerning racial and ethnic origin of applicants for employment and employees as the Secretary of Labor of the United States requires. The Bank agrees to comply with such rules, regulations and guidelines as the Secretary may issue to implement these requirements. Each party respectively shall comply with all applicable laws, ordinances and codes of Federal, State and local governments applicable to that Party. 15. MATERIALITY AND WAIVER OF BREACH. City and Bank agree that each requirement, duty and obligation set forth herein was bargained for at arms - length, is agreed to by the parties, that each is substantial and important to the formation of this Agreement and that each is, therefore, a material term hereof. City's failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision or modification of this Agreement. A waiver of any breach of a provision of this Agreement shall not be deemed a waiver of any subsequent breach and shall not be construed to be a modification of the terms of this Agreement. 16. SEVERANCE. In the event any provision of this Agreement is found to be void and unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall nevertheless be binding upon the parties with the same effect as though the void or unenforceable provisions had been severed and deleted. 6 City of Sunny Isles Beach 18070 Collins Avenue, Sunny Isles Beach, Florida 33160 (305) 947 -0606 phone (305) 949-3 1 13 Fax 17. GOVERNING LAW. This Agreement shall be construed and enforced in accordance with federal law and, to the extent not preempted or inconsistent therewith, by the laws of the State of Florida. 18, JURISDICTION. The Parties hereto agree that the state or federal courts located in the State of Florida shall have the exclusive jurisdiction over the parties and the subject matter of any litigation between the parties arising hereunder. Venue for any lawsuit brought by one party against the other party or otherwise arising out of this Agreement, and for any other legal proceeding except as otherwise required by law, shall be in Miami -Dade County. Florida, and, in the event of federal jurisdiction, in the Southern District of Florida. The Bank and City each agree that neither the Bank nor the City shall: (a) seek a jury trial in any lawsuit, proceeding, counterclaim, or any other action based upon, or arising out of, the Agreement or any account or the dealings between the Bank and City, or (b) seek to consolidate any such action with another in which a jury trial cannot be or has not been waived. IN WITNESS WHEREOF, the parties hereto have executed this Agreement in triplicate on the day and year first written above. Print Name ATTEST: B Q.r.� Jane A. Hines. MMC, City Clerk T.D. BANK, N.A. Signature of Corp. rep. Print name and title of Corp. rep. CITY OF SUNNY ISLES BEACH BY: Orman S. Edelcup. Mayor APPROVE "S TO FORM AND LE:G7 %UFFICIENCY 199 ttinot City Attorney EXHIBIT A: 1:ft-Till CASH MANAGEMENT MASTER AGREEMENT Customer: CITY OF SUNNY ISLES BEACH Date of Agreement: 'I'D Bank. N.A. ("Bank ") provides a broad range of non - consumer cash management products and services to its customers. The customer identified above ("Customer ") wishes to obtain from Bank, and Bank desires to provide to Customer, those services that have been checked below: 1. 'FD eTreasury Services (Appendix 1) ............................................ ............................... 2. I'D AC11 Origination Services (Appendix II) ............................... ............................... 3. 'I'I) Wire Transfer Services (Appendix III) ................................... ............................... 4. TD Sweep Services (Appendix IV) ............................................... ............................... ❑ 5. 'I'D positive Pay Services (Appendix V) ....................................... ............................... AFTER REVIEW OF SECTION 10 HEREIN, CUSTOMER DECLINES POSITIVE PAY SERVICES ❑ * ** [Customer must accept or decline the Positive Pay Services 6. TD Controlled Disbursement Services (Appendix VI) .................. ............................... 7. 'I'I) I,ockbox Services (Appendix VII) .......................................... ............................... ❑ 8. TD Digital Express Services (Appendix VIII) ............................... ..............................® 9. 'I'D Account Reconcilement Services - Full (Appendix IX) .......... ............................... 10. TD Account Reconcilement Services — Partial (Appendix X) ................................. I... ❑ l I . TD Deposit Reconcilement Services (Appendix XI) .................... ............................... ❑ 12. TD Check Imaging Services (Appendix XII) ................................ ............................... 13. 'I'D 'Zero Balance Account Services (Appendix XIII) ................... ............................... 14. TD Currency Services (Appendix XIV) ........................................ ............................... 15. TD l:scroM)irect Services (Appendix XV) .................................. ............................... ❑ 16. 'I'D BA12 File Transmission Services (Appendix XVI) ................ ............................... ❑ 17. TD Data Exchange Services (Appendix XVII) ............................. ............................... ❑ {1'1913/9'.7? 1 ,fr2 0'13 18. 'I'D AC11 Third Party Sender Services (Appendix XVlll) ............. ............................... ❑ 19. TD Image Cash Letter Services (Appendix XIX) ......................... ............................... ❑ 20. TD I Iealthcare Remittance Management Services (Appendix XX ) ............................. ❑ 21. 'I'D Data Transmission Services (Appendix XXI) ......................... ............................... 22. TD ACl I Positive Pay Services (Appendix XX11) ........................ ............................... 23. TD Currency Services for Smartsate (Appendix XXIII) ............... ............................... ❑ 24. Reserved (Appendix XXIV) ............................................... ........................................ ❑ 25. Reserved (Appendix XXV) ........................................................... ..............................❑ The "Cash Management Service(s) - or "Service(s) - shall hereafter mean the cash management service(s) identified above and provided by Bank (and /or Bank's third -party service providers) to Customer pursuant to this Agreement, the Appendices. including Amended Appendices, as defined below. exhibits. Setup Form(s), and any service guides or manuals made available to Customer by Bank. Agreement This Cash Management Master Agreement (this "Agreement') is by and between Bank and Customer. This Agreement is incorporated by reference into that certain "Contract' between the parties, the terms of which include: ( I ) City of Sunny Isles Beach Agreement With TD Bank for Banking Services ( "City's Form of Agreement') dated on or about the date of this Agreement: (2) Customers Request for Proposals No. 14 -04 -02 (the "RFP" ): and (3) Bank's response to the RFP. Solutions Prepared for City of Sunny Isles Beach, dated May 15. 2014 (the "Proposal -. hereinafter, collectively, the "Contract"). The parties agree that any ambiguity, conflict or inconsistency in the loregoing documents that together constitute the Contract shall be resolved in the order of precedence provided in Section 2(d) of'the City's Form of Agreement. Bank agrees to provide to Customer and Customer agrees to use certain Cash Management Services (as dclined above) offered by Bank. Bank and Customer agree that the Crash Management Services will be governed by the terms ol'the Contract. as well as this Agreement. which include the rules and procedures applicable to each of the Services (collectively. the "Rules "). which are contained in the Appendices to this Agreement, and are hereby incorporated in and made a part of this Agreement. This Agreement shall be effective when signed by both parties. The following terms and conditions arc applicable to all Cash Management Services provided to Customer hereunder. 1. Definitions. Capitalized terms used in this Agreement and in any Appendix, unless otherwise defined herein or therein, shall have the meanings set forth below: "Access Devices" means collectively all security. identification and authentication mechanisms, including, without limitation, security codes or tokens, PINS. electronic identities or signatures. encryption keys and /or individual passwords associated with or necessary for Customer's access to and use of any Cash Management Services. "Account - means an Account, as such term is defined in the Account Agreement, used in connection with any Cash Management Services. ".Account Agreement- means the Business Deposit Account Agreement issued by Bank and governing Customer's deposit relationship with Bank, as the same may be amended from time to time. '.1(/iliale(s)" means. with respect to any party. any company controlled by. under the control of. or under common control with such party. "'I mended Appendix - means an amendment to an Appendix that supplements or revises, but does not revoke in its entirety, a prior Appendix for a particular Service. "Appendix" means a description of the rules and procedures applicable to a particular Service to be provided by Bank to Customer. Each such Appendix, including any Amended Appendix. is incorporated herein by reference and made a part hereof If there is any conflict between the provisions of this Agreement and any Appendix or Amended Appendix, the Appendix or Amended Appendix shall govern, but only to the extent reasonably necessary to resolve such conflict. f uthorized Representative " means a person designated by Customer as an individual authorized to act on behalf of Customer and /or authorized to access and use (IV1913697J; 2 Of62 0 -13 the Services. as evidenced by certified copies of resolutions from Customer's board of directors or other governing body. if any. or other certificate or evidence of authority satisfactory to Bank, including, without limitation, any Customer enrollment or Setup Form(s) completed by Customer. "Bank Internet System" means Bank's Internet - based electronic information delivery and transaction initiation system, as may be offered by Bank from time to time, including but not limited to Bank's c'treasury Services. "Bank Internet Svstem Appendix" means the agreement issued by Bank and governing Customer's use of the Bank Internet System. "Business Dav" has the meaning given to it in the Account Agreement. "Calendar Day" has the meaning given to it in the Account Agreement. "Primary , Iccount" means the Account designated by Customer to which any direct Service fees due Bank may be charged in accordance with this Agreement. Unless otherwise agreed upon in writing by Bank. the address for Customer associated with the primary Account shall be the address to which all notices and other communications concerning the Services may be sent by Bank. ".Substitute Check" has the meaning given to it in Section 3(16) of the Check Clearing far the 21" Centw-i Act ( "Check 21 "). P.L. 108 -100. 12 U.S.C. § 5002(16). 2. The Services. 2.1 Bank shall provide to Customer. subject to this Agreement and the applicable Appendix. all Cash Management Services that Customer may request From time to time. Bank shall not be required to provide any Services specified in an Appendix unless Customer also provides all information reasonably required by Bank to provide to Customer the Service(s) specified therein. 2.2 Customer, through its Authorized Representative, may use the Services solely in accordance with the terms and conditions of this Agreement and the related Appendices. 2.3 With the exception of scheduled off - peak downtime periods. Bank shall make all reasonable efforts to make the Services available to Customer each Business Day. 2.4 Access to on -line Services will be denied if invalid Access Devices are used or if the user exceeds the number of invalid attempts allowed by Bank. 2.5 Customer is authorized to use the Services only for the purposes and in the manner contemplated by this Agreement. 2.6 Customer agrees to cooperate with Bank, as Bank may reasonably request, in conjunction with the performance of the Services. 2.7 Customer agrees to comply with the Rules, as they may be amended from time to time by Bank. 2.8 A number of Bank's Services are subject to processing cut -off times on a Business Day. Customer can obtain information on Bank's current cut -off time(s) for Servicc(s) by reviewing the relevant Service's Setup Form(s), as applicable, or by calling Cash Management Customer Care at 1 -866- 475 -7262, or by contacting Customer's Cash Management Sales Representative. Instructions received after a cut -off time or on a day other than a Business Day may be deemed received as of the next Business Day. 2.9 Except for the Service Fees (as further defined in Section 4.2 of this Agreement) and scope of included - Services applicable to the Initial "term of the Contract as further described in Section 14 of this Agreement. Bank may make changes to this Agreement and any Appendix at any time. where such amendments apply to all or substantially all of the Bank's Cash Management Services customers, by providing notice to Customer in accordance with the terms of this Agreement or as may be required by applicable law. Notwithstanding anything to the contrary herein, any Appendix that provides for an alternative form and method for making changes to such Appendix and for providing notice of the same shall govern for that Service. Further, notwithstanding anything to the contrary in the Contract. if Bank believes immediate action is required for security of Bank or Customer funds. Bank may immediately initiate changes to any procedures and provide prompt subsequent notice thereof to Customer. 2.10 In connection with this Agreement and the Services. Customer agrees that it shall present. and Bank shall have a duty to process. only Substitute Checks that arc created by financial institutions; provided. however. that this limitation shall not apply to Substitute Checks created with data from Customer pursuant to any Appendix for Services involving the creation of electronic check images using check conversion technology. 3. Covenants, Representations and Warranties. 3.1 Customer represents and warrants that the individuals) executing this Agreement has /have been authorized by all necessary Customer action to sign such agreements and to issue such instructions as may be necessary to carry out the purposes and intent of this Agreement and to enable Customer to receive each selected Service. Mach Authorized Representative whom Customer permits to access and use the Services is duly authorized by all necessary action on the part of Customer to (i) access the Account(s) and use the Services; (ii) access any tr4'191369'J/ 3 ,(62 0613 information related to any Account(s) to which the Authorized Representative has access and (iii) engage in any transaction relating to any Account(s) to which the Authorized Representative has access. 3.2 Bank may unconditionally rely on the validity and accuracy of any communication or transaction made, or purported to be made. by an Authorized Representative. 3.3 Customcr shall take all reasonable measures and exercise all reasonable precautions to prevent the unauthorized disclosure or use of all Access Devices associated with or necessary for Customer's use of the Services. 3.4 Customer is not a "consumer" as such term is defined in the regulations promulgated pursuant to the Gramm - Leach - Bliley Act. 15 U.S.C. § 6801 et seq., nor a legal representative of a "consumer.° 3.5 Customer shall use the Services only for its own lawful business and government purposes. Customer shall not use the Services for or on behalf of any third party. Customer shall take all reasonable measures and exercise reasonable precautions to ensure that Customer officers. employees and Authorized Representatives do not use the Services for personal, family or household purposes, or any other purpose not contemplated by this Agreement. 3.6 Customer and Bank shall comply with (i) all applicable laws, regulations, rules and orders: (ii) the Account Agreement: (iii) all applicable National Automated Clearing Ilouse Association ( "NACI IA") rules. regulations. and policies (iv) the Uniform Commercial Code: (v) Office of Foreign Asset Control ("OFAC ") sanctions: and (vi) all applicable laws, regulations and orders administered by FinCFN (collectively (i) through (vi), "Compliance haws "). 4. Account Agreement; Service Fees. 4.1 Bank and Customer agree that any Account established by Customer in connection with Services offered by Bank shall be governed by the Account Agreement. including one or more fee schedules issued by Bank for the Account. If there is any conflict between the terms and provisions of this Agreement and the Account Agreement. the terms and provisions of this Agreement shall govern, but only to the extent reasonably necessary to resolve such conflict. 4.2 During the Initial Term of this Agreement. as described in Section 14. Customer agrees to compensate Bank for all Accounts and Services that Bank provides pursuant to this Agreement. any Appendices and the Contract, in accordance with the pricing pro forma provided in Bank's proposal ( "the Pricing Pro Forma'). incorporated by reference in the Contract, that applies to the Services (the "Service Fees "). Any fees and charges associated with Accounts or Services that are not specified in the Contract or which are assessed after the conclusion of the Initial Tenn, as described in Section 14, shall be governed by Bank's standard schedule of fees and charges applicable to Accounts or Services generally. unless the parties otherwise mutually agree in writing. By signing below, Customer acknowledges receipt of the Account Agreement and acceptance of the Service Fees. and agrees to be bound by their terms, as those terms may be amended from time to time. 4.3 Customer authorizes Bank to charge the Primary Account for all applicable charges and fees to the extent that such charges and fees are not offset by earnings credits or other allowances for Customer's Account(s). if the balance of available funds in the Primary Account is not sufficient to cover such fees, Bank may charge such fees to any other deposit Account maintained by Customer with Bank. Bank may charge a service charge for Account research requested by Customer in accordance with the Pricing Pro Forma or as otherwise set forth in Bank's published schedule of charges for such research. 4.4 During the Initial Term of this Agreement. as described in Section 14, Bank may not amend Service Fee(s) associated with those Services provided by Bank in accordance with the Contract. unless by mutual written agreement of the parties. Bank acknowledges and agrees that the fees indicated in the pricing Pro Forma shall control and be in effect for the Initial Term of the Agreement. Notwithstanding the foregoing. Bank may charge or amend Service Fee(s) associated with new or additional Services that Customer may request that arc not included - Scrviccs under the Contract. 5. Customer Identification Program. Customer agrees to provide to Bank. before Bank begins providing any Services to Customer, any and all information required to comply with applicable law and Bank's policies and procedures relating to customer identification. Such information may include. without limitation, official certificates of customer existence, copies of Customer formation agreements, business resolutions or equivalent documents. in a form acceptable to Bank authorizing Customer to enter into this Agreement and to receive Services from Bank pursuant hereto, and designating- certain individuals as Customer's Authorized Representatives. 6. Software. 6.1 Bank may supply Customer with certain software owned by or licensed to Bank to be used by Customer in connection with the Services. Customer agrees that all such software is and shall remain the sole property of Bank and /or the vendor of such software. Customer agrees to comply with all of the terms and conditions of all such license agreements and other documents to which Customer agrees to be bound. Unless otherwise agreed in writing between Bank and Customcr. Customer shall be responsible for the payment of all costs j{r'1'J13l,9:J; J o(62 0613 of software, installation of any software provided to Customer in connection with the Services. as well as for selection. installation. maintenance and repair of all hardware required on Customer's premises for the successful operation of the software. 6.2 Subject to the provisions of Section 768.28 of the Florida Statutes, as applicable and as the same may be amended from time to time. Customer shall indemnify defend and hold harmless Bank, its successors and assigns, from and against any loss, damage or other claim or liability attributable to Customer's unauthorized distribution or disclosure of any software provided with the Services or any other breach by Customer of any software license. The provisions of this paragraph shall survive termination of this Agreement. 6.3 Any breach or threatened breach of this Section will cause immediate irreparable injury to Bank. and Customer agrees that injunctive relief, including preliminary in relief and specific performance. should be awarded as appropriate to remedy such breach. without limiting Bank's right to other remedies available in the case of such a breach. Bank may apply to a court for preliminary injunctive relief, permanent injunctive relief and specific performance, but such application shall not abrogate Bank's right to proceed with an action in a court of competent jurisdiction in order to resolve the underlying dispute. 7. Computer Requirements. For certain Cash Management Services, Customer will need to provide at Customer's own expense, a computer, all software and necessary telephone lines. Internet or other connections and equipment as needed to access the Services (collectively. the "Computer "). Customer's Internet or other web browser software must support a minimum 128 -bit SSI, encryption or other security measures as Bank may specify from time to time. Customer's browser must be one that is certified and supported by Bank for optimal performance. Customer is responsible for the installation. maintenance and operation of the Computer and all related charges. Customer is responsible for installing and maintaining appropriate virus protection software on Customer's Computer. Bank is not responsible for any errors or failures caused by any malfunction of the Computer or any Computer virus or related problems that may be associated with access to or use of the Services or the Computer. Bank also is not responsible for any losses or delays in transmission of information Customer provides to Bank or otherwise arising out of or incurred in connection with the use of any Internet or other service provider providing Customers connection to the Internet or any browser software. 8. Bank Third Parties. 8.1 Customer acknowledges that certain third parties, agents or independent service providers (hereinafter "Third Parties ") may, from time to time, provide services ("Third Party Services ") to Bank in connection with Bank's provision of the Services to Customer and that accordingly. Bank's ability to provide the Services hereunder may be contingent upon the continuing availability of certain services from such Third Parties. Third Party Services may involve the processing and /or transmission of Customers data, instructions (oral or written) and funds. In addition. Customer agrees that Bank may disclose Customer's financial information to such Third Parties (i) where it is necessary to provide the Services requested: (ii) in order to comply with laws. government agency rules or orders, court orders. subpoenas or other legal process or in order to give information to any government agency or official having legal authority to request such information: or (iii) when Customer gives its written permission. 8.2 Bank will be responsible for the acts and omissions of its Third Parties in the same manner as if Bank had performed that portion of the Services itself, and no claim may be brought by Customer against such Third Parties. Notwithstanding the foregoing, any claims against Bank (with respect to the acts or omissions of its "third Parties) or its Third Parties shall be subject to the limitations of liability set forth herein to the same extent as if Bank had performed that portion of the Services itself. However, Bank will not be deemed to be the agent of. or responsible for. the acts or omissions of any person (other than its Third Parties), and no such person shall be deemed Bank's agent. Customer Information; Security Procedures. 9.1 In providing the Services, Bank shall be entitled to rely upon the accuracy of all information and authorizations received from Customer or an Authorized Representative and the authenticity of any signatures purporting to be of Customer or an Authorized Representative. Customer agrees promptly to notify Bank of any changes to any information or authorizations provided to Bank in connection with the Services, and further agrees to promptly execute any new or additional documentation Bank reasonably deems necessary, from time to time in order to continue to provide the Services to Customer. 9.2 Customer agrees that it shall be solely responsible for ensuring compliance with any security procedures established by Bank in connection with the Services. as such may be amended from time to time. and that Bank shall have no liability for any losses sustained by Customer as it result of a breach of security procedures if Bank has substantially complied with the security procedures. 9.3 Bank shall be entitled to rely on any written list of Authorized Representatives provided to Bank by Customer until revoked or modified by Customer in writing. Customer agrees that Bank may refuse to comply with requests from any individual until Bank receives documentation reasonably satisfactory to it confirming the individual's authority. Bank shall be entitled to rely on any notice or other writing believed by it in good faith to be genuine and correct and to have been signed by the ,14'1913697. l? 5 nj62 0613 individual purporting to have signed such notice or other writing. Bank may also accept verbal instructions from persons identifying themselves as an Authorized Representative, and Bank's only obligation to verify the identity of such person as an Authorized Representative shall be to call back such person at a telephone number(s) provided to Bank by Customer. Bank may, but shall have no obligation to, call back an Authorized Representative other than the Authorized Representative from whom Bank Purportedly received an instruction. Bank may, but shall have no obligation to, request additional confirmation, written or verbal, of an instruction received via telephone at any time or for any reason whatsoever prior to executing the instruction. Bank may also in its discretion require the use of security codes for Authorized Representatives and /or for receiving instructions or items from Customer. Customer understands and agrees. and Customer shall advise each Authorized Representative that. Bank may, at Banks option. record telephone conversations regarding instructions received from an Authorized Representative. 9.4 Any security procedures maintained by Bank arc not intended to detect errors in the content of-an instruction received from Customer or Customer's agent or vendor. Any errors in an instruction from Customer. Customer's Authorized Representative. agent or vendor shall be Customer's sole responsibility. Customer agrees that all security procedures described in this Agreement and applicable Appendix are commercially reasonable and that Bank may charge Customer's Account for any instruction that Bank executed in good faith and in conformity with the security procedures, whether or not the transfer is in fact authorized. 9.5 Customer agrees to adopt and implement commercially reasonable policies, procedures and systems to provide security to information being transmitted and to receive. store. transmit and destroy data or information in a secure manner to prevent loss, theft or unauthorized access to data or information ("Data Breaches "). Customer also agrees that it will promptly investigate any suspected Data Breaches and monitor its systems regularly for unauthorized intrusions. Customer will provide timely and accurate notification to Bank of any Data Breaches when known or reasonably suspected by Customer and will take all reasonable measures, including. without limitation, retaining competent forensic experts. to determine the scope of and data or transactions affected by any Data Breaches. and immediately providing all such information to Bank. 9.6 BANK'S SECURITY PROCEDURES ARE STRICTLY CONFIDENTIAL AND SHOULD BE DISCLOSED ONLY TO THOSE INDIVIDUALS WHO ARE REQUIRED TO KNOW THEM. II' A SECURITY PROCEDURE INVOLVES THE USE OF ACCESS DEVICES, TIIE CUSTOMER SITALL BE RESPONSIBLE TO SAFEGUARD T HEISE ACCESS DEVICES AND MAKE THEM AVAILABLE ONLY TO DF,SIGNATED INDIVIDUALS. CUSTOMER HAS THE SOLE RESPONSIBILITY TO INSTRUCT THOSE INDIVIDUALS THAT THEY MUST NOT DISCLOSE OR OTI11-RWISL MAKE AVAILABLE TO UNAU fI IORIZED PERSONS IT I SECURITY PROCEDURE OR ACCESS DEVICES TO ANYONE. CUSTOMER HAS TILE SOLE RESPONSIBILITY TO FSTABLISII AND MAINTAIN PROCEDURES TO ASSURE '['HE CONFIDENTIALITY OF ANY PROTECTED ACCESS TO TLIE SECURITY PROC'I:DURE. 10. Fraud Detection / Deterrence; Positive Pay. Bank offers certain products and services such as Positive Pay (with or without payee validation). ACI I positive Pay. and Account blocks and filters that are designed to detect and /or deter check, automated clearing house ("ACI I ") or other payment system fraud. While no product or service will be completely effective. Bank believes that the products and services it offers will reduce the likelihood that certain types of fraudulent items or transactions will be paid against Customer's Account. Failure to use such products or services could substantially increase the likelihood of fraud. Customer agrees that if, after being informed by Bank or after Bank otherwise makes information about such products or services available to Customer consistent with Section 27 of this Agreement, Customer declines or fails to implement and use any of these products or services, or fails to follow these and other precautions reasonable for Customer's particular circumstances, Customer will be precluded from asserting any claims against Bank for paying any unauthorized, altered, counterfeit or other fraudulent item that such product, service, or precaution was designed to detect or deter, and Bank will not be required to re- credit Customer's Account or otherwise have any liability for paying such items. 11. Duty to Inspect. Customer is responsible for monitoring all Services provided by Bank, including each individual transaction processed by Bank, and notifying Bank of any errors or other problems within ten (10) Calendar Days (or such longer period as may be required by applicable law) after Bank has made available to Customer any report, statement or other material containing or reflecting the error, including an Account analysis statement or on -line Account access. Except to the extent required by law, failure to notify Bank of an error or problem within such time will relieve Bank of any and all liability for interest upon correction of the error or problem (and for any loss from any subsequent transaction involving the same error or problem). In the event Customer fails to report such error or problem within thirty (30) Calendar Days after Bank made available such report. statement or on -line Account access, the transaction shall be deemed to have been properly authorized and executed. and Bank shall have no liability with respect to any error or problem. Customer agrees that its sole remedy in the event of an error in implementing any selection with the Services shall be to have Bank correct the error within a reasonable period of time after discovering or receiving notice of the error from Customer. (11'191369 %J1 6 of 6,' n /13 12. Overdrafts; Set -off. Bank may, but shall not be obligated to. complete any transaction in connection with providing the Services if there are insufficient available funds in Customer's Account(s) to complete the transaction. In the event any actions by Customer result in an overdraft in any of Customer's Accounts, including but not limited to Customer's failure to maintain sufficient balances in any of Customer's Accounts. Customer shall be responsible for repaying the overdraft immediately, without notice or demand. Bank has the right. in addition to all other rights and remedies available to it. to set off the unpaid balance of any amount owed it in connection with the Services against any debt owing to Customer by Bank. including, without limitation. any obligation under a repurchase agreement or any funds held at any time by Bank, whether collected or in the process of collection, or in any other Account maintained by Customer at. or evidenced by any certificate of deposit issued by, Bank. If any of Customer's Accounts become overdrawn, under- funded or for any reason contain a negative balance, then Bank shall have the right of set -off against all of Customer's Accounts and other property or deposit Accounts maintained at Bank, and Bank shall have the right to enforce its interests in collateral held by it to secure debts of Customer to Bank arising from notes or other indebtedness now or hereafter owing or existing under this AgreemenL whether or not matured or liquidated. 13. Transaction Limits. 13.1 In the event that providing the Services to Customer results in unacceptable credit exposure or other risk to Bank, or will cause Bank to violate any law. regulation. rule or order to which it is suhjecl. Bank may. in Bank's sole and exclusive discretion. without prior notice. limit Customer's transaction volume or dollar amount and refuse to execute transactions that exceed any such limit. or Bank may terminate any Service then being provided to Customer. 13.2 Customer shall. upon request by Bank from time to time, provide Bank with such financial information and statements and such other documentation as Bank reasonably determines to be necessary or appropriate showing Customer's financial condition, assets. liabilities, stockholder's equity, current income and surplus, and such other information regarding the financial condition of Customer as Bank may reasonably request to enable Bank to evaluate its exposure or risk. Any limits established by Bank hereunder shall be made in Banks sole discretion and shall be communicated promptly to Customer. 14. Term and Termination. 14.1 This Agreement shall be effective when (i) signed by an Authorized Representative of Customer and accepted by Bank, and (ii) Customer delivers to Bank all documents and information, including any Setup Form(s) and electronic data, reasonably required by Bank prior to commencing to provide the Services, or otherwise in accordance with the Contract, and shall terminate five (5) years thereafter ( "the Initial Term"). The parties may renew this Agreement by mutual written agreement for an additional five (5) year term (the "Extended Term'). Bank will determine the adequacy of such documentation and information in its sole discretion and may refuse to provide the Services to Customer until adequate documentation and information are provided. 14.2 This Agreement shall continue in effect as described in Section 14.1 unless and until terminated by either party with ten (10) Calendar Days prior written notice to the other, provided that Customer may terminate this Agreement or any Appendix immediately upon its receipt of notice from Bank of a change in or amendment of the provisions of this Agreement, the Services or any Appendix that is not acceptable to Customer, in accordance with Section 21 of this Agreement. Either party may terminate an Appendix in accordance with the provisions of this Section without terminating either this Agreement or any other Appendix. Upon termination of this Agreement or any Appendix, Customer shall. at its expense, return to Bank. in the same condition as when delivered to Customer. normal wear and tear excepted, all property belonging to Bank and all proprietary material delivered to Customer in connection with the terminated Service(s). Upon notification of termination prior to the end of the Initial Term or an Extended Term. Bank will continue to provide access to the Service(s) that are subject to termination for a period not to exceed ninety (90) Calendar Days to enable Customer to transition to another financial institution. During the 90 -day transition period, the Service Fees in effect at the time of notice of termination will remain unchanged. 14.3 If an Appendix is terminated in accordance with this Agreement. Customer must contact Cash Management Customer Care for instructions regarding the cancellation of all future dated payments and transfers. Bank may continue to make payments and transfers and to perform other Services that Customer has previously authorized or may subsequently authorize: hoxacver. Bank is not under any obligation to do so. Bank will not be liable if it chooses to make any payment or transfer or to perform any other Services that Customer has previously authorized or subsequently authorizes after an Appendix had terminated. 14.4 Notwithstanding the foregoing or otherwise contained in the Contract. Bank may, without prior notice, terminate this Agreement and terminate or suspend any Scrvice(s) provided to Customer pursuant hereto (i) if Customer or Bank closes any Account established in connection with the Service, (ii) if Bank determines that Customer has failed to maintain a financial condition deemed reasonably satisfactory to Bank to minimize any credit or other risks to Bank in providing Services to Customer, including the commencement of a voluntary or involuntary proceeding under the United States Bankruptcy Code or other statute or regulation relating to bankruptcy or relief of debtors. (iii) in the event of it material breach, default in the performance or observance of any term, or breach of any representation or 1" - of 6 Z 0613 warranty by Customer, (iv) in the event of default by Customer in the payment of any sum owed by Customer to Bank hereunder or under any note or other agreement. (v) i1 there has been a seizure, attachment. or garnishment of Customer's Accounts, assets or properties, (vi) if Bank believes immediate action is required for the security of Bank or Customer funds or (vii) if Bank reasonably believes that the continued provision of Services in accordance with the terms of this Agreement or any Appendix would violate federal, state or local laws or regulations, or would subject Bank to unacceptable risk of loss. In the event ofany termination hereunder, all fees due Bank under this Agreement as of the time of termination shall become immediately due and payable. Notwithstanding any termination, this Agreement shall remain in full force and effect with respect to all transactions initiated prior to such termination. 14.5 Notwithstanding any provision to the contrary. the City may terminate this Agreement with or without cause upon ten (10) days written notice to Bank. In the event of such termination. the City will only be responsible for payment of services satisfactorily performed up to the effective date of termination. In the event of termination the City shall not he responsible for payment of the then remaining unexpired term. 15, Limitation of Liability; Disclaimer of Warranties. 15.1 Unless expressly prohibited or otherwise restricted by applicable law, the liability of Bank in connection with the Services will be limited to actual damages sustained by Customer and only to the extent such damages are a direct result of Bank's gross negligence. willful misconduct, or bad faith. In no event shall Bank be liable for any consequential. special, incidental, indirect. punitive or similar loss or damage that Customer may suffer or incur in connection with the Services, including. without limitation, attorneys' fees. lost earnings or profits and loss or damage born subsequent wrongful dishonor resulting from Bank's acts, regardless of whether the likelihood of such loss or damage was known by Bank and regardless of the basis, theory or nature of the action on which a claim is asserted. Unless expressly prohibited by or otherwise restricted by applicable law, and without limiting the foregoing, Bank's aggregate liability to Customer for all losses, damages. and expenses incurred in connection with any single claim shall not exceed an amount equal to the monthly billing paid by, charged to or otherwise assessed against Customer for Services over the three (3) month- period immediately preceding the date on which the damage or injury giving rise to such claim is alleged to have occurred or such fewer number of preceding months as this Agreement has been in effect. Notwithstanding any of the foregoing. for transactions which are subject to Article 4A of the UCC. Bank shall be liable for such damages as may be required or provided under Article 4A or the Fedwire Regulations, as applicable. except as otherwise agreed in this Agreement. This Agreement is only between Bank and Customer, and Bank shall have no liability hereunder to any third party. 15.2 Except as otherwise expressly provided in Section 8 of this Agreement. Bank shall not be liable for any loss. damage or injury caused by any act or omission of any third party; for any charges imposed by any third party; or for any loss, damage or injury caused by any failure of the hardware or software utilized by a third party to provide Services to Customer. 15.3 Bank shall not be liable or responsible for damages incurred as a result of data supplied by Customer that is inaccurate. incomplete, not current. or lost in transmission. It is understood that Bank assumes no liability or responsibility for the inaccuracy. incompleteness or incorrectness of data as a result of such data having been supplied to Customer through data transmission. 15.4 Bank is not liable for failing to act sooner than required by any Appendix or applicable law. Bank also has no liability for failing to take action if Bank had discretion not to act. 15.5 Bank shall not be responsible for Customer's acts or omissions (including, without limitation. the amount. accuracy, timeliness of transmittal or due authorization of any entry. funds transfer order, or other instruction received from Customer) or the acts or omissions of any other person, including, without limitation. any Automated Clearing House processor. any Federal Reserve Bank, any financial institution or bank, any transmission or communication facility, any receiver or receiving depository financial institution. including. without limitation, the return of an entry or rejection of a funds transfer order by such receiver or receiving depository financial institutions. and no such person shall be deemed Bank's agent. Bank shall be excused from failing to transmit or delay in transmitting an entry or funds transfer order if such transmittal would result in Bank's having exceeded any limitation upon its intra -day net funds position established pursuant to Federal Reserve guidelines or otherwise violating any provision of any risk control program of the Federal Reserve or any rule or regulation of any other U.S. governmental regulatory authority. In no event shall Bank be liable for any damages resulting from Bank's action or inaction which is consistent with regulations issued by the Board of Governors of the Federal Reserve System, operating circulars issued by a Federal Reserve Bank or general banking customs and usage. To the extent required by applicable laws. Bank will compensate Customer for loss of interest on funds as a direct result of Bank's failure to comply with such laws in executing electronic transfers of funds. if such failure was within Bank's control. Bank shall not be liable for Customer's attorney's fees in connection with any such claim. 15.6 EXCEPT AS OTHERWISE SGT FORTH IN THIS AGREEMENT, CUSTOMER EXPRESSLY AGREES THAT USE OF THE SERVICES IS AT CUSTOMER'S SOLF, RISK. AND 'fl IF SERVICE IS PROVIDED "AS IS." AND BANK AND ITS SERVICE PROVIDERS AND AGENTS DO NOT jW1913697. ]} N n/ 6' 0613 MAKE. AND EXPRESSLY DISCLAIM ANY. WARRANTIES. EITIIER EXPRESSED OR IMPLIF,D, WITH RESPECT TO THE SERVICES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OI' MERCHANTABILITY. FITNESS FOR A PARTICULAR PURPOSE. TITLE. OR NON - INF'RINGENIF.NT OF INTELLECTUAL PROPERTY RIGHTS, OR THAT THE. SERVICES WILL BE UNINTERRUI'fED OR ERROR FREE. WITHOUT BREACHES OF SECURITY OR WITHOUT DELAYS. IN 'I'IIOSE STATES THAT DO NOT ALLOW T111' OR LIMITATION OF LIABILITY. THE LIABILITY OF BANK AND ITS SERVICE PROVIDERS AND AGENTS IS LIMITED TO THE FULLEST POSSIBLE FXTF.NT PFRMITTF.D BY LAW. 15.7 The provisions of this Section 15 shall survive termination of this Agreement. 16. Indemnification. 16.1 In addition to but no in lieu of any indemnification provision otherwise contained in the Contract. subject to the provisions of Section 768.28 of the Florida Statutes. as applicable and as the same may be amended from time to time, and except as otherwisc expressly prohibited or limited by law, Customer shall indemnify and hold Bank harmless from any and all liabilities, losses. damages, costs, and expenses of any kind (including, without limitation, the reasonable tees and disbursements of counsel in connection with any investigative. administrative or judicial proceedings, whether or not Bank shall be designated a party thereto) which may be incurred by due to any claim or action by any person. entity or other third -party against Bank to the extent such claim or action relates to or arises out of (i) any claim of any person that (a) Bank is responsible for any act or omission of Customer or (b) a Customer payment order contravenes or compromises the rights. title or interest of any third party. or contravenes any law. rule, regulation. ordinance, court order or other mandate or prohibition with the force or effect of law: (ii) any failure by Customer to observe and perform properly all of its obligations hereunder or any wrongful act of Customer or any of its Affiliates: (iii) any breach by Customer of any of its warranties. representations or agreements: (iv) any action taken by Bank in reasonable reliance upon information provided to Bank by Customer or any Affiliate or subsidiary of Customer: and (v) any legal action that Bank responds to (other than an action initiated by Customer directly against Bank) or initiates under this Agreement, including any interplcader action Bank commences. involving Customer or Customer's Account(s), including without limitation, any state or federal legal process. writ of attachment. execution, garnishment. tax levy or subpoena. Nothing in this paragraph is. or shall be deemed to be. a waiver of sovereign immunity by Customer. 16.2 Notwithstanding the foregoing. Bank shall have no right to be indemnified hereunder for losses resulting from its own gross negligence or willful misconduct as finally determined by a court of competent jurisdiction. or as otherwise limited or prohibited by applicable law, including, without limitation, Section 768.28 of the Florida Statutes. as applicable and as the same may be amended from time to time. 16.3 The provisions of this Section 16 shall survive termination of this Agreement. 17. Lawyer Trust Accounts. This Section 17 applies to law firms that have established lawyer trust accounts. including but not limited to IOLfA. IOTA and IOLA Accounts (collectively. "Lawyer Trust Accounts "). in the State of New Jersey and as may, be applicable under other States' laws. In the event that Customer is a law firm in the State of New Jersey or such other State(s) as may be applicable, and Customer's clients' funds arc held in Lawyer Trust Account(s). Customer agrees and shall ensure that only lawyers that are Authorized Representatives of Customer may initiate debits from such Lawyer Trust Account(s). Such debit transfers may include, but are not limited to. wire. ACII and book transfers through the Bank Internet System or through such other Services as may be made available by Bank from time to time. 18. Force Majeure. Neither party shall bear responsibility for non - performance of this Agreement to the extent that such non - performance is caused by an event beyond that party's control, including, but not necessarily limited to, fire. casualty, breakdown in equipment or failure of telecommunications or data processing services, lockout. strike. unavoidable accident. act of God. riot. war or the enactment. issuance or operation of any adverse governmental law, ruling. regulation. order or decree. or an emergency that prevents Bank or Customer from operating normally. 19. Documentation. The parties acknowledge and agree that all documents evidencing. relating to or arising Irom the parties' relationship may be scanned or otherwise imaged and electronically stored and the originals (including manually signed originals) destroyed. The parties agree to treat such imaged documents as original documents and further agree that such reproductions and copies may be used and introduced as evidence at any legal proceedings including, without limitation, trials and arbitrations. relating to or arising under this Agreement. 20. Entire Agreement. Bank and Customer acknowledge and agree that the Contract and any amendments hereto, and all other documents incorporated by reference therein. constitute the complete and exclusive (1' 191319 %. /; 9 u /IrJ, 06/3 statement of' the agreement between them with respect to the Services. and supersede any prior oral or written understandings. representations, and agreements between the parties relating to the Services. 21. Amendments. Bank may, at any lime, amend this Agreement. the Services or Appendices in its sole discretion and from time to time where such amendments apply to all or substantially all of the Bank's Cash Management Services customers. except to the extent that any such amendments contravene any provisions of this Agreement or the provisions of the Contract that the parties previously amended, customized or otherwise specially - negotiated. Bank may provide notice to Customer of such amendments in accordance with the provisions of the Contract. Customer may terminate this Agreement. including any associated Appcndix(ces). immediately upon its receipt of notice of an amendment that is not acceptable to Customer. Except as expressly provided otherwise in this Agreement. any such changes generally will be effective immediately upon notice to Customer as described below. Customer will be deemed to accept any such changes if Customer accesses or uses any of the Services after the date on which the change becomes effective. Customer will remain obligated under this Agreement and any Appendices. including without limitation. being obligated to pay all amounts owing thereunder. even if Bank amends this Agreement or any Appendices. Notwithstanding anything to the contrary in the Contract. this Agreement or in any Appendix, if Bank believes immediate action is required for security of Bank or Customer funds. Bank may immediately initiate changes to any security procedures and provide prompt subsequent notice thereof to Customer. 22. Severability. If any provision of this Agreement shall be determined by a court of competent.jurisdiction to be unenforceable as written, that provision shall be interpreted so as to achieve, to the extent permitted by applicable law, the purposes intended by the original provision. and the remaining provisions of this Agreement shall continue intact. In the event that any statute. regulation or government policy to which Bank is subject and that governs or affects the transactions contemplated by this Agreement. would invalidate or modify any portion of this Agreement, then this Agreement or any part thereof shall be deemed amended to the extent necessary to comply with such statute. regulation or policy. and Bank shall incur no liability to Customer as a result of Bank's compliance with such statute. regulation or policy. 23. Assignment and Delegation. Bank may not assign any of its rights or delegate any of its responsibilities in whole or in part without notice to or consent from Customer. Notwithstanding the foregoing. for the purposes of this Agreement. Customer acknowledges and agrees that the acquisition of all or substantially all of Bank's assets by another institution shall not be deemed an assignment. nor shall the transfer of this Agreement or any of Bank's rights or obligations hereunder to an affiliate be considered an assignment. Additionally, for any subcontracting or assignment for which Bank must otherwise obtain the Customer's consent, such consent shall not be unreasonably withheld. Customer may not assign, delegate or otherwise transfer its rights or responsibilities under this Agreement without Bank's prior written consent, which consent Bank may grant or withhold in its sole discretion. 24. Successors. This Agreement shall be binding upon and inure to the benefit of the parties and their successors and permitted assigns. 25. Non - Waiver. No deviation from any of the terms and conditions set forth or incorporated in this Agreement shall constitute a waiver of any right or duty of either party, and the failure of either party to exercise any of its rights hereunder on any occasion shall not be deemed to be a waiver of such rights on any future occasion. 26. INTENTIONALLY OMITTED 27. Notices. 27.1 Except as otherwise expressly provided in this Agreement, all notices that are required or permitted to be given by Customer (including all documents incorporated herein by reference) shall be sent by first class mail. postage prepaid, and addressed to Bank at the address provided to Customer in writing for that purpose. All such notices shall be effective upon receipt. 27.2 Customer authorizes Bank to, and Customer agrees that Bank may, send any notice or communication that Bank is required or permitted to give to Customer under this Agreement. including but not limited to notice of any change to the Services, this Agreement or any Appendix. to Customer's business mailing address or Customer's business e -mail address as it appears on Bank's records, or electronically by posting the notice on Bank's website, on an Account statement or via facsimile. and that any such notice or communication will be effective and deemed delivered when provided to Customer in such a manner. Customer agrees to notify Bank promptly about any change in Customer's business mailing or Customer's business e -mail address and acknowledges and agrees that no such change will be effective until Bank has had a reasonable opportunity to act upon such notice. Customer agrees that Bank may consider any such notice or communication as being given to all Account owners when such notice or communication is given to any one Account owner. 28. Jury Trial Waiver. 13ANK AND CUSTOMER FAC11 AGREE THAT NEITHER BANK NOR CUSTOMER SHALL (1) SEEK A JURY TRIAL IN ANY LAWSUIT, PROCEEDING. COUNTERCLAIM. OR ANY OTHER ACTION BASED UPON, OR ARISING OUT OF, TI IIS AGRFF,MENI' OR ANY ACCOUNT OR THE DEALINGS OF THE RELATIONSHIP BETWEEN BANK AND CUSTOMER. OR (11) SEEK 1-0 CONSOLIDATE ANY SUCII ACTION WITH ANOTHER IN WHICH A JURY TRIAL, CANNOT BE OR IIAS NOT BEEN WAIVED. THE PROVISIONS OF THIS SECTION SHALL, BE SUBJECT TO NO jW1913697 . 1,1 10 of6, 0613 EXCEPTIONS. NEITHER BANK NOR CUSCOMF,R HAS AGRF,IiD WITH OR REPRESENTED TO THE OTHER THAT THE PROVISIONS OF THIS SECTION WILL NOT BF FULLY ENFORCED IN ALL INST'ANC'ES. BANK AND CUSTOMER EACH ACKNOWLEDGE THAT THIS WAIVER HAS BEEN KNOWINGLY AND VOLUNTARILY MADE. The provisions of this Section 28 shall survive termination of this Agreement. 29. Beneficiaries. This Agreement is for the benefit only of the undersigned parties hereto and is not intended to and shall not be construed as granting any rights to or otherwise benefiting any other person. 30. Recording of Communications. Customer and Bank agree that all telephone conversations or data transmissions between them or their agents made in connection Nvith this Agreement may be recorded and retained by either party by use of any reasonable means. 31. Facsimile Signature. The parties acknowledge and agree that this Agreement and any Appendix or Amended Appendices may be executed and delivered by facsimile. and that a facsimile signature shall be treated as and have the same force and effect as an original signature. Notwithstanding the foregoing. Bank may, in its sole and exclusive discretion. also require Customer to deliver this Agreement and any Appendix or Amended Appendices with an original signature for its records. 32. Relationship. Customer and Bank are not. and Customer and Bank's licensors are not, partners. joint venturers or agents of each other as a result of this Agreement. 33. Section Headings. The section headings used in this Agreement are only meant to organize this Agreement. and do not in any way limit or define Customer's or Bank's rights or obligations. IN WITNESS WHEREOF, Customer and Bank have duly caused this Agreement, including all applicable Appendices, to be executed by an Authorized Representative. CITY OF SUNNY ISLES BEACH (Customer) 18070 Collins Avenue Sunny Isles Beach, Florida 33160 (A ddress) Q� (Signaitu e of Authorized Representative) Print Name:C 1 y, \>t -i k r 3, R\1-55i3 Title: C tj h %K.(Z— TD BANK, N.A. By: ?Q-M . (Signature) Print Name: -�.Mg gL Title: y'tctZ eve ({i7913G971 1, 11 1!6' 06 /3 EXHIBIT TO CASH MANAGEMENT MASTER AGREEMENT: GOVERNMENTAL ENTITY SERVICES This Exhibit is incorporated by reference into the parties' Cash Management Master Agreement (the "Agreement ") and applies to all Cash Management Services made available by Bank to Customer, as a governmental entity. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Bank and Customer agree that. notwithstanding anything to the contrary contained in the Agreement, the tullowing terms and provisions shall apply to the Agreement: TERMS AND CONDITIONS I. Section 26. "Governing Law." of the Agreement is hereby deleted in its entirety and replaced with the following: 26. Governing Law. Any claim. controversy or dispute arising under or related to this Agreement shall be governed by and interpreted in accordance with the laws of the jurisdiction pursuant to which Customer was incorporated or otherwise organized. except where applicable federal law is controlling. In the event of a conflict between the provisions of'this Agreement and any applicable law or regulation, this Agreement shall he deemed modified to the extent necessary to comply with such law or regulation. 2. The following new Section 34 is hereby added immediately after Section 33: 34. Additional Representations and Warranties. For purposes of this Section. "Governmental Unit' means (A) any town. city. school district or school administrative unit of any nature. water district, sewer district. sanitary district, housing authority. hospital district, municipal electric district, county or other political subdivision. government agency, bureau. department or other instrumentality, or quasi - governmental corporation or entity defined by applicable law, and (B) any state government or any agency, department. bureau, office or other instrumentality thereof. (a) If Customer is a Governmental Unit of the type included in (A) above. Customer and the individual signing below represent. warrant and agree: (i) that this Agreement has been duly executed by the Treasurer. Finance Director, or other financial officer authorized by law to make disbursements of governmental Funds and enter into banking agreements: (ii) that this Agreement has been duly authorized by a vote of the governing body of Customer that was dulv called and noticed. at which the necessary majority voted to authorize this Agreement, as evidenced by the certification of the Secretary of the governing body and provided with this Agreement: (iii) that only persons authorized to disburse municipal funds from any Account will be enrolled as Authorizcd Users having access to wire transfer. ACH or Account transfer functions: (iv) that if this Agreement remains in effect for more than one hudget year, upon request of Bank, Customer will ratify and provide evidence of the renewal of this Agreement in subsequent years: and (v) that this Agreement is the valid and binding obligation of Customer. enforceable against Customer in accordance with its terms. (h) If Customer is a Governmental Unit of the type included in (13) above, Customer and the individual signing below represent. warrant and agree: (i) that this Agreement has been duly executed by a financial officer authorized by law to make disbursements of governmental funds and enter into banking agreements on behalf of Customer: (ii) that this Agreement has been duly authorized by a senior officer of Customer: (iii) that Customer has complied with all state laws and regulations. including any regulations or policies adopted by Customer with respect to electronic commerce in entering into and performing this Agreement and any related ACI1 or wire transfer agreement: (iv) that only persons authorized to disburse Customer funds from any Account will be enrolled as Authorized Users having access to wire transfer. ACH or Account transfer functions: and (v) that this Agreement is the valid and binding obligation of Customer, enforceable against Customer in accordance with its terms. (c) For a Customer of the type included in either (A) or (B) above. Customer and the individual signing below further represent, warrant and agree: (i) that upon Bank's request_ Customer shall provide li' 1913 ?//.1; 12 #62 0909 evidence of' those persons authorized to disburse Customer funds as described in (a)(iii) and (b)(iv) above: (ii) that upon Bank's request. Customer will certify its compliance with (a) or (b), as applicable, on an annual basis: and (iii) that Customer will provide notice to Bank if any person authorized to disburse Customer funds as described in (a)(iii) and (b)(iv) is no longer so authorized or his /her position of such authority is terminated for any reason. 3. Effectiveness. Customer agrees to all the terms and conditions of this Exhibit. The liability of Bank under this Exhibit shall in all cases be subject to the provisions of the Contract, including, without limitation, any provisions thereof that exclude or limit warranties made by, damages payable by or remedies available from Bank. This Exhibit shall remain in full force and effect until such time as a different or amended Exhibit is accepted in writing by Bank or the Cash Management Master Agreement or Contract is terminated. Remainder of page intentionally left blank. ,'W 19 /3711. 1,1 / 3 0162 0909 : FT1I APPENDIX I TD eTREASURY SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and governs Customer's use of the Bank Internet System (or "eTrcasury"). All capitalized terms used herein without definition shall have the meanings given to them in the parties' Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix. to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS Definitions. "Account(s)" means a checking, regular statement savings, money market deposit, certificate of deposit, investment or commercial loan or line of credit account(s) Customer maintains with Bank for business or non - consumer purposes that is designated by Customer for use with the Services, as described below. "Account Agreement- means any and all agreements between Customer and Bank which govern Customer Accounts (as defined above) and which were provided to Customer when Customer opened its Account(s). or any other documents governing Customer's Account(s). each as may be amended from time to time. "Administrator" or "Account Administrator" means Customer's employec(s) or other person(s) that Customer (or any Administrator designated by Customer) designates on the Services' Setup Form(s) (or by on -line changes to such designations as described below) as being its Authorized Representative, or as authorized to act on Customer's behalf: with respect to the Services. "Appendix" means this eTrcasury Services Appendix, including all procedures. Setup Form(s). exhibits. schedules, documents and agreements referenced herein, each as may be amended from time to time. "Authorised User" means any person Customer's Administrator designates as being authorized to access or use any of the Set-vices on Customer's behalf. 'Login ID" means the electronic identification. in letters and numerals, assigned to Customer by Bank or to any additional Authorized Users designated by Customer's Account Administrator. "Pa vment" means a transfer of funds to or from Account(s). 2. Services. 2.1 This Appendix describes the terms and conditions under which Bank will provide Customer with access to and use of any of the electronic information delivery and transaction initiation services that Bank makes available using the Bank Internet System. 2.2 By accessing the Services with the Access Devices, Customer may perform any or all of the Services described in this Appendix and selected for use in the Services' Setup Form(s) and that Bank has approved for Customer's use. Bank reserves the right to reject Customer's Services' Setup Form(s), schedules and other required documents and to refuse Customer access to or use of the Services for any reason and in Bank's sole discretion. Bank may, in its sole and exclusive discretion, introduce new features of the Services from time to time but is not required to notify Customer of the availability of any such new features. 2.3 By subscribing to the Services. Customer will have access to the Services' basic features. which include but may not be limited to, in Bank's sole and exclusive discretion, the following: 2.3.1 Previous -Day Balance Reporting. Previous -Day Balance Reporting allows Customer to review the balances and transaction history in Customer's checking, savings, money market deposit and loan Account(s) for such period of time as described in the Services' Setup Form(s). Customer may also view images of deposit tickets, deposit items, paid checks. return deposited items and expired stopped items through this feature. This information may be viewed upon implementation of the Services, and the scope of the time periods for which transactional history and check images may be viewed (including pre - implementation periods) may vary and depend upon various factors such as when Account(s) were opened and when the Services were first implemented and set -up. - 2.3.2 Real -Time Balance Reporting. Real - "Time Balance Reporting allows Customer to review current Account balance(s) and transaction activity in real -time. 1 W2099711. 6, N nj62 112011 2.3.3 Book Transfers. Book Transfers allows Customer to make intra -bank fund transfers between Customer's checking, savings and loan Accounts. Transfers may be made as one -time or recurring. same -day or in the future. Book Transfers may also be initiated from (i) onc- Account -to- one - Account, (ii) one- Account -to- many - Accounts. or (iii) from man - Accounls-to- one - Account. Recurring transfers may utilize one of several repeating frequency options (weekly. monthly. etc.), as set forth in the Services. Book Transfer templates may be created and saved for frequently executed transfers. Pending transfers and templates may be edited or deleted (cancelled) through the Services by Authorized Users at any time prior to the Business Day on which the associated transfer is scheduled to occur. Transfer amounts and the order in which such transfers occur are limited to the available balance in the Account(s) on the effective date of the transfer. For same -day transactions, Customer will need to have sufficient available funds in the Account from which funds are to be transferred to cover the amount of the transfer. For future or recurring transactions, Customer will need to have sufficient available funds on the day the transaction is to occur. The number of transfers from interest bearing checking and savings Accounts are subject to the terms of the Account Agreement and federal regulations. Transfers that Customer transmits by Bank's cut -off time as set firrth on the Services' designated website or the Services' Setup Form(s) on a Business Day will be posted to the Account as of that Business Day: however. a request (whether a same -day funds transfer or a future - dated transfer) may not result in an immediate transfer of funds or immediate availability because of the time required to process the transaction. Customer is solely responsible for the review of the previous day's transaction report and the status of the transfer request within the Services to ensure that the transaction was processed. Only Book Transfers initiated through the Services will be displayed on the Services' Transfer reports tab. All transfers are subject to the Account Agreement. 2.3.3.1 Future -Dated Book Transfer. In conjunction with Book Transfers. a request to transfer funds between Customer's Accounts may be initiated and approved for a future date. The future transfer date may be scheduled for such date in advance as may be permitted from time to time by Bank and as set firth within the Bank Internet System. Future -dated transfers may be scheduled as a one -time request or a recurring request in a pre- determined amount, based on the instructions entered by Customer with the request. Future - dated transfers will be initiated on the Business Dad requested by Customer, not on the dale Customer entered the transaction using the Services. 2.3.4 Stop Payment. Stop payments of checks drawn on Customer's Account(s) arc subject to the terms and conditions of the Account Agreement. Notwithstanding anything in the Account Agreement to the contrary. Customer may use the Services to initiate stop payment orders for an individual check or a range of checks. Bank shall have no responsibility for losses resulting from any delay in Bank's receipt of stop payment orders transmitted by means of the Bank Internet System or for Customer not taking additional actions when a response message from the Bank Internet System indicates a response other than a successful confirmation. Customer must provide Bank with the EXACT CHECK NUMBER OR RANGE OF CHECK NUMBERS. When known. Customer should also provide the EXACT AMOUNT OF THE CHECK. If the check number is incorrect in any way or the amount of the check is inaccurate by one cent or more in the stop payment order, payment will not be stopped and Bank will not he responsible for resulting losses. All other information must be reasonably accurate. Requests entered on the current day may not he effective until one (1) Business Day after receipt, and after Bank has had a reasonable time to act on the request. Requests made on a non - Business Day or on Saturday. Sunday or federal holidays are entered on the next Business Dav but may not be effective until the second (2nd) Business Day after receipt. Stop payments using the Bank Internet System are effective for three hundred sixty - five (365) Calendar Days unless renewed before the end of the 365 -day period. Customer is solely responsible for confirming the status of a stop payment order. Except as otherwise provided by Compliance Laws, Customer shall not have the right to stop payment on or recall any payment order or transfer request given hereunder after it has been transmitted to Bank. Only stop payment orders initiated or recalled through the flank Internet System will be displayed on the Bank Internet System's Stop Payments screen. Stop payment orders that are not initiated through the Bank Internet System may also be cancelled through the Bank Internet System. 2.3.5 E- Learning. E- Learning is a sell- paced. interactive educational tool available via the Services that Customer may use to learn more about the various features or modules related to the Services. as well as how to use them. 2.3.6 Customizable Dashboard. Using this feature, Customer can configure and save Account balance views, as well as command onc -click access to detailed information, balance and payment reports. and high -use transaction initiation features. It is Customer's responsibility to view the "Dashboard" for Bank notices when designating another section of the Bank Internet System as the desired landing page. 2.4 In addition to the Services as described in this Appendix and /or in the Services' Setup Form(s). additional features or modules related to the Services may be offered from time to time by Bank, in its sole and exclusive discretion, including but not limited to the following: 2.4.1 Wire Transfers. Wire transfers and wire drawdowns are subject to the terms and conditions of the Wire Transfer Services Appendix. Once approved by Bank for use by Customer. this Service allows Customer to transfer funds electronically, typically from Customer's Account(s) to other account(s) with Bank or to accounts) at other banks. Except for future -dated transfers. domestic or foreign wire transfers entered through the I J{ '(nvY 7 l l.(,p 15 of i. 112011 Services will be processed on the Business Day they arc received, and at currency exchange rates disclosed within the Services, as applicable, provided that they arc received in accordance with Bank's cut -off time(s) for lorcign wires and for domestic wires, as set forth in the Wire Transfer Services Appendix. 2.4.2 ACH Originations. ACII originations arc subject to the terms and conditions of the Automated Clearing Ilouse (ACII) Origination Appendix. the Third -Party Sender Services Appendix or the ACII Third Party Service Provider Agreement, as applicable. Once approved by Bank for use by Customer, this Service allows Customer to initiate and approve AC11 transactions that Customer desires Bank to enter into the ACH network on Customer's behalf Except for future -dated transactions. AC11 transactions entered through the Services will be processed (but not settled) on the Business Day they are received, provided that they are received in accordance with Bank's cut -off time, as set forth in the Automated Clearing I louse (ACII) Origination Appendix or the Third - party Sender Services Appendix. as applicable. 2.4.3 File Transfers. Filc transfers is a method for Customer and Bank to send and receive reports and files (including. but not limited to. ACII, Reconciliation. Lockbox. and BAI files) to each other through the Internet and are subject to the terms and conditions of applicable Appendices. Such reports and tiles may also be auto- generated and auto - delivered. 3. Hours of Access. Customer generally may access the Services 24 hours a day, seven (7) days a week. Customer may not be able to access the Services. however. during any special or other scheduled maintenance periods or interruption or delay due to causes beyond Bank's control. These hours of access are subject to change without notice. 4. Account Designation. 4.1 Customer may designate any of Customer's Accounts maintained with Bank for business or non - consumer purposes for use with the Services. Generally. the taxpayer identification number for each Account must be the same, and each Account is subject to the other conditions set forth in this Appendix, except as Bank. in its sole discretion. may otherwise permit. Bank reserves the right to deny any Account designation for use with the Services in its sole discretion. 4.2 Customer may at any time add or delete any Account that Customer has designated for use with any of the Services, or change the Services associated with any Account, by notifying Bank in writing. S. Administrator(s) and Authorized Users. 5.1 Customer shall designate Administrator(s) with Bank as set forth in the Services' Setup Form(s). Customer is solely responsible l'or designating its Administrator(s). 5.2 The Administrator(s) may designate other Administrators and /or Authorized Users. Customer accepts as its sole responsibility the Administrator's designation of other Administrators and Authorized Users. Customer understands that the Administrator(s) will control, and Customer authorizes the Administrator(s) to control, access by other Administrators and Authorized Users of the Services through the issuance of Access Devices. The Administrator(s) may add. change or terminate Customer's Authorized User(s) from time to time and in his /her sole discretion. Bank does not control access by any of Customer's Authorized Users to any of the Services. Bank recommends that Customer manage its use of the Services and its Administrators by requiring dual control to set up new Authorized Users. Bank also recommends that Customer review and assign limits for Authorized Users that create and /or approve wire transfers and ACH transactions, as established on the Services' Setup Form(s). In the event that Bank, in its sole and exclusive discretion, assists Customer in any way with the establishment, addition or general set -up of Authorized Users, Customer understands and agrees that the Administrator(s) shall remain responsible for verifying the accuracy thereof and shall otherwise control access by any of Customer's Authorized tJsers to any of the Services. 5.3 Customer will require each Administrator and each Authorized User to comply with all provisions of this Appendix and all other applicable agreements. Customer acknowledges and agrees that it is fully responsible for the failure of any Administrator or any Authorized User to so comply. Customer is responsible for any Payment. transfer and other Services and charges incurred by any Administrator and any Authorized User. even if' such Administrator or Authorized User exceeds his /her authorization. Bank recommends that Customer require its Administrator(s) to review all entitlement reports available through the Services with respect to C'ustomer's Authorized User(s). 5.4 Whenever any Authorized User leaves Customer's employ or Customer otherwise revokes the authority of any Authorized User to access or use the Services, the Administrator(s) are solely responsible for de- activating such Authorized User's Access Devices. Customer shall notify Bank in writing whenever a sole Customer Administrator leaves Customer's employ or Customer otherwise revokes a sole Administrator's authority to access or use the Services. 6. Access Devices; Security Procedures. 6.1 Upon successful enrollment. Customer can access the Services from Bank's designated website by using Customer's Computer or. as may be permitted by Bank from time to time in its sole discretion and in accordance with Bank's terms and conditions for such access, using mobile or other Internet - enabled system(s) or device(s). along with the Services' security procedures as described from time to time. A company ID assigned to Customer by Bank. a unique Login ID and an individual password will be used for log -in by Customer's Administrator(s) and Authorized User(s). Bank will 16 of 62 112011 provide the Administrator(s) initially designated by Customer with an initial individual password to gain access to the Services. The Administrator(s) and Authorized User(s) must change his or her individual password from time to time for security purposes, as prompted by the Bank Internet System or more frequently. 6.2 Customer acknowledges that the Administrator(s) will, and Customer authorizes the Administrator(s) to, select other Administrators and Authorized Users by issuing to any person a unique Login ID and password. Customer further acknowledges that the Administrator(s) may, and Customer authorizes the Administrator(s) to, change or de- activate the unique Login ID and /or password from tune to time and in his or her sole discretion. 6.3 Customer acknowledges that, in addition to the above individual passwords, access to the Services includes, as part of the Access Devices, a risk - based authentication security procedure at log -in for Customer. including Customer's Administrator and Authorized Users. This additional security procedure involves an additional credential for cacti user that is in addition to Login IDs and individual password security (hereinafter " Fnhanced Log -in Security "). With Enhanced Log -in Security, additional information regarding each Authorized Uscr's computer and method of website access will be collected and validated automatically with the set- up process. An electronic access identity will be created for cacti Authorized User by combining a number of key identification points, such as 11' address, Internet service provider. PC and browser settings, time of day and geographic location. These access identities are used by Bank to authenticate Authorized Users. Further authentication may occur automatically due to the detection of unusual source occurrences in relation to that access identity. An additional security procedure incorporates use of a physical security device or token ("Token ") for certain transactional functionality associated with ACT transactions and wire transfers. A Token will be issued to any Authorized Uscr(s), for example, for use in initiating and /or approving ACFI transactions and wire transfers. Notwithstanding the foregoing, Bank reserves the right to incorporate the use of Tokcns for certain other functionality from time to time, in its sole discretion, including by way of example only and not by way of limitation, the use of Tokens with certain administrative functionality and for the creation of ACII and wire templates. Physical security of each "Token is Customer's sole responsibility. With the Token, cacti Authorized User will receive a PIN number that the Authorized User must keep in a secure place. When an Authorized User leaves Customer's employ, his or her Login 11) must be deleted and. if a Token had been issued to such Authorized User, Bank must be promptly notified so that Bank may deactivate such Authorized User's Token. Any additional Authorized User requiring a Token must be authorized. in writing by Customer to Bank, for Token creation or rc- creation and deployment. It- applicable. ices may be assessed for additional Tokens. 6.4 Customer further acknowledges and agrees that all wire transfers and ACII transactions initiated through the Services incorporate "dual control" or separation of duties. With this additional security feature. one Authorized User will be permitted to create. edit. cancel. delete and restore ACT batches or wire transfer orders under his /her unique Login ID. password and Token: a second dillerenl Authorized User with his /her own unique Login ID. password and Token will be required to approve. release or delete ACII batches or wire transfer orders. 6.5 Customer accepts as its sole responsibility the selection, use. protection and maintenance of confidentiality of and access to. the Access Devices. Customer agrees to take reasonable precautions to safeguard the Access Devices and keep them confidential. Customer agrees not to reveal the Access Devices to any unauthorized person. Customer further agrees to notify Cash Management Customer Care immediately at 1 -866- 475 -7262 if Customer believes that the confidentiality of the Access Devices has been compromised in any manner. 6.6 The Access Devices identify and authenticate Customer (including the Administrator and Authorized Users) to Bank when Customer accesses or uses the Services. Customer authorizes Bank to rely on the Access Devices to identify Customer when Customer accesses or uses any of the Services, and as signature authorization for any Payment, transfer or other use of the Services. Customer acknowledges and agrees that Bank is authorized to act on any and all communications or instructions received using the Access Devices. regardless of whether the communications or instructions are authorized. Bank owns the Access Devices, and Customer may not transfer them to any other person or entity. 6.7 Customer acknowledges and agrees that the Access Devices and other security procedures applicable to Customer's use of the Services and set forth in this Appendix. as well as such security best practices as described by Bank from time to time and made available on the Bank Internet System, arc a commercially reasonable method for the purpose of verifying whether any Payment. transfer or other use of the Services was initiated by Customer. Customer also agrees that any election Customer may make to change or waive any optional security procedures recommended by Bank is at Customer's risk and that any loss resulting in whole or in part from such change or waiver will be Customer's responsibility. Customer further acknowledges and agrees that the Access Devices are not intended, and that it is commercially reasonable that the Access Devices are not intended. to detect any errors relating to or arising out of a Payment. transfer or any other use of the Services. 6.8 If Customer has reason to believe that any Access Devices have been lost, stolen or used (or may be used) or that a Payment or other use of the Services has been or may be made with any Access Devices without Customer's permission. Customer must contact its Administrator and Bank. In no event will Bank be liable I'm- any unauthorized transaction(s) that occurs with any Access Devices. 112ol l 6.9 Bank may from time to time, propose additional or enhanced security procedures to Customer. Customer understands and agrees that if it declines to use any such enhanced procedures. it will be liable for any losses that would have been prevented by such procedures. Notwithstanding anything else contained in this Appendix, if Bank believes immediate action is required for the security of Bank or Customer funds. Bank may initiate additional security procedures immediately and provide prompt subsequent notice thereof to Customer. 7. Debiting Customer's Account(s). Customer authorizes Bank to charge and automatically deduct the amount of any Payment from Customer's Account(s) (or any other Account Customer maintains with Bank, if necessary), in accordance %vith the Cash Management Master Agreement and the Account Agreement. 8. Electronic Statements. 8.1 As an eTrcasury user, and subject to Bank's approval and applicable set -up and enrollment requirements. Customer may elect to stop or resume the mailing of paper statements for eligible Accounts by requesting this feature from Bank. 8.2 Only Accounts accessible via the Services may be enrolled for electronic statement delivery. Eligible Accounts are displayed on the "Statements' page of the Services. 11' Customer currently receives it consolidated periodic statement that includes multiple Accounts and Customer selects electronic statement delivery, all Accounts shown on the consolidated statement will be automatically enrolled for electronic statement delivery. For joint Accounts. only one Account owner need enroll for electronic statement delivery. 8.3 Customer's electronic statement will generally be available within 24 hours after the statement cut -off date. The statement cut -off date for Customer's electronic statement is the same as Customer's paper statement. Once made available as described herein. the information contained in Customer's electronic statement shall be deemed to have been delivered to Customer personally. whether actually received or not. Customer may view, print and download current statements and such period of statement history as set forth on the Bank Internet System. To view or print an electronic statement. Customer must have an appropriate version of Adobe Acrobat software installed on Customers Computer sufficient to support access to a PDP tile. 8.4 At Customer's request. Bank will send Customer a paper copy of Customers electronic statement previously delivered through the Services at any time. Bank's standard fee then in effect and charged for paper delivery of copies of Account statements will apply. A request for a paper copy does not cause a termination of the electronic statement feature. A paper copy can be obtained until the copy is no longer required to be maintained by Bank as a record for the designated Account under applicable law or regulation. 8.5 Customer may revoke consent for the electronic statement feature for Customer's Accounts at any time by contacting Customer's Relationship Manager. Electronic posting of Customer's electronic statement on the Services' site and transmission of' related email notices will continue until: (i) termination of the electronic statement feature: (ii) termination of Customer's designated Accounts with Bank: or (iii) termination of this Agreement or Customers use of the Services. 8.6 Bank may discontinue the electronic statements feature at any time in Bank's discretion and resume mailing paper statements to Customer. Bank may also add, modify or delete any Icature of the electronic statements feature in Bank's discretion. Bank will provide Customer with notice of any change or termination in the electronic statement feature in accordance with this Appendix. 9. Alerts. 9.1 The Services allow Customer to voluntarily choose alert messages regarding Customer's Account(s), including but not limited to messages to alert Customer about high or low Account balance thresholds, about debit or credit transactions cleared, and payment status for ACI I and wire transactions. Bank may add new alerts from time to time, or cancel existing alerts. If Customer has opted to receive an alert that is being canceled. Bank will notify Customer in accordance with the terms of this Appendix. Each alert has different options available, and Customer will be asked to select from among these options upon activation of Customer's alerts service. 9.2 Voluntary Alerts. 9.2.1 Electronic alerts will be sent to the email address Customer has provided as Customer's primary email address for the Services or via the Services secure messaging service. If Customer's email address changes. Customer is responsible for informing Bank of the change. Customer can also choose to have alerts sent to a secondary email address. Changes to Customer's primary and secondary email addresses will apply to all of Customer's alerts. 9.2.2 Customer understands and agrees that Customer's alerts may he delayed or prevented by a variety of factors. Bank will use commercially reasonable efforts to provide alerts in a timely manner with accurate information. Bank neither guarantees the delivery nor the accuracy of the contents of any alert. Customer also agrees that Bank shall not be liable for any delays. failure to deliver, or misdirected delivery of any alert: for any errors in the content of an alert: or for any actions taken or not taken by Customer or any third party in reliance on an alert. Customer agrees that Bank is not responsible for any costs or fees incurred as a result of alerts sent to email addresses or phone numbers connected with mobile or similar devices. ,'H_2099, 11 6; 1.e ,f62 112011 9.2.3 Alerts are not encrypted and will never include Customer's Access Devices or full Account number(s). Ilowever, alerts may include Customer's name and some information about Customer's Accounts, depending upon which alert(s) Customer selects. Anyone with access to Customer's ernail address will be able to view the contents of these alerts. 9.2.4 Customer may, at its option, customize the subject line of Customer's alerts for easier identification by Customer. Customer acknowledges and agrees that Customer should not include full Account number(s) or other sensitive Customer or Account information in any customized subject line. 10. Use of Financial Management (FM) Software. Use of the Services may be supplemented by use of certain FM software. Compatibility and functionality of the FM software with the Services may vary depending upon the FM software Customer is using. and Bank makes no representations or guarantees regarding use of the Services with Customer's FM software. Bank will provide Customer with reasonable assistance, when requested, to enable Customer's use of the Services with FM software. Bank is not responsible for any problems related to the FM software itself Customer's Computer or Customer's ability to connect using the FM software as described in this Appendix. Customer acknowledges and agrees that the FM software versions supported by Bank for purposes of use with the Services shall be in accordance with the sunset policy of the FM software provider. 1 L Security. Customer agrees not to disclose any proprietary information regarding the Services to any third party (except to Customer's Administrator(s) and Authorized User(s)). Customer also agrees to comply with any operating. security and recognition procedures Bank may establish from time to time with respect to the Services. Customer will be denied access to the Services if Customer fails to comply with any of these procedures. Customer acknowledges that there can be no guarantee of secure transmissions over the Internet and that the Services' security procedures are reasonable. Customer is responsible for reviewing the transaction reports Bank provides on -line and in Customer's monthly statements to detect unauthorized or suspicious transactions. In addition to any other provision hereof regarding authorization of transactions using the Services. all transactions will be deemed to be authorized by Customer and to be correctly executed thirty (30) Calendar Days after Bank first provides Customer with a statement or online transaction report showing that transaction, unless Customer has provided written notice that the transaction was unauthorized or erroneously executed within that period. In order to minimize risk of loss. Customer agrees to cause its Administrator or designated Authorized User(s) to review the transaction audit log available with the Services to detect unauthorized or erroneous transactions not less frequently than once every five (5) Calendar Days. 12. Terminating this Appendix; Liability. 12.1 This Appendix may be terminated in accordance with the terms and conditions of the Cash Management Master Agreement. 12.2 The provisions of this Appendix relating to Customer's and Bank's liability and the disclaimer of warranties set forth in the Cash Management Master Agreement and incorporated herein by reference shall survive the termination of this Appendix. 13. Changes to the Services and this Appendix. Bank may change the Services and this Appendix (including any amendments hereto) in accordance with the terms and conditions of the Cash Management Master Agreement. 14. Notices. Notices required by this Appendix shall be provided in accordance with the terms and conditions of the Cash Management Master Agreement. 15. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including. without limitation, any provisions thereof that exclude or limit warranties made by, damages payable by or remedies available from Bank. Hiis Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionally left blank. 1 W2099 71 /.6; 11),#62 112011 APPENDIX II TD ACH ORIGINATION SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and the parties' Bank Internet System Agreement, as applicable. This Appendix applies to all automated clearing house ( "ACH") Services made available to Customer. in Customer's capacity as an Originator, by Bank. as an Originating Depository Financial Institution ( "ODFI" ). All capitalized terns used herein without definition shall have the meanings given to them in either the Cash Management Master Agreement or the NACHA Rules (as defined below), as applicable. F,xccpt as otherwise expressly provided in this Appendix. to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement, this Appendix and any amendment hereto from time to time shall control. but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS 1. Services. The ACH network is a funds transfer system which provides for the interbank clearing of electronic credit and debit Entries for participating financial institutions. The ACH system is governed by the National Automated Clearing Ilouse Association's ("NACIIA ") Operating Rules and Operating Guidelines (collectively the " NACHA Rides "). Customer Obligations. 2.1 Customer will comply and shall cause its employees, officers, directors. agents and its Authorized Representative(s) and Administrator(s) to comply with (i) the NACHA Rules as amended from time to time and (ii) any specifications, advisories, interim policies, or instructions related to ACII transactions issued, from time to time, by Bank. NACHA or any federal or state regulatory authorities. The duties of Customer set forth in this Appendix in no way limit the requirement that Customer comply with the N4CH.4 Rules. Customer specifically adopts and makes to Bank all representations and warranties of an Originator under the NACIIA Rides, including that Customer will not initiate Entries in violation of the laws of the United States. Customer has access to a copy of the A' "W11.4 Rules and acknowledges receipt of a copy. (The N.401A Rules may be obtained at NACIiA's website at www.NACHA.ora or by contacting NACHA directly at 703 -561- 1100.) Customer agrees to subscribe to receive revisions to the NACHA Rules directly from NACIIA. 2.2 Customer will maintain a checking Account ( "Settlement Account') at Bank with available balances sufficient to offset any Entries submitted and against which any reiccted or returned Entries may be credited or debited. Bank reserves the right, in its sole and exclusive discretion and at any time, to require ACH pre - funding of credit Entries requested by Customer. in accordance with the terms and conditions of any agreement between Bank and 20 „(e2 Customer relating to pre - funding of such Fntrics, including as otherwise set forth in this Appendix. 2.3 Customer agrees from time to time, upon Bank's request and in accordance with this Appendix and the parties' Cash Management Master Agreement. to promptly provide Bank with information pertaining to Customer's financial condition as Bank may request, including without limitation, the name(s) of other financial institutions that Customer is using to originate Entries. 2.4 Nothing in this Appendix or any course of dealing between Customer and Bank (i) constitutes a commitment or obligation of Bank to lend money to Customer, (ii) obligates Bank to extend any credit to Customer. to make a loan to Customer or otherwise to advance funds to Customer to pay for any payment order contrary to Bank's published availability schedules and the settlement timing as reflected herein, and in such other documents and materials as may be provided to Customer by Bank with regard to the Services from time to time. (iii) constitutes a modification of this Appendix, the NACIL4 Rides. or the Security Procedures. or (iv) otherwise constitutes an agreement betriveen Bank and Customer regardless of whatever practices and procedures Bank and Customer may use. 2.5 Customer is responsible for all tariffs. duties or taxes (excluding U.S. federal. state and local taxation of the income of Bank) that may be imposed by any government or governmental agency in connection with any payment order executed pursuant to this Appendix, including without limitation any international tariffs, duties or taxes related to international ACH Entries as further described in Section 6 below. 2.6 Customer shall be liable for all fines including without limitation any international fines related to international ACH Entries as further described in Section 6 below, that may be incurred by Bank that are attributable to Customers failure to comply with (i) the NAC11,4 Rules, or (ii) the laws. regulations and orders administered by the U.S., including without limitation, the U.S. Department of the Treasury's Office of Foreign Assets Control ("OFAU ) and the U.S. Department of the Treasury's Financial Crimes Fnforcement Network ("FinCFN "). 3. Risk Exposure Limits. 3.1 Bank will establish for Customer. in Bank's sole and exclusive discretion, a transactional "Credit Exposure Limit" and it "Debit Exposure Limit" ( "Exposure Limits) "). Each Exposure Limit will be established as an aggregate limit over multiple Settlement Dates with other not -yct- settled transactions issued by Customer through any ACII application with Bank. The Exposure Limits arc based on Customer's financial condition and anticipated or historical lcvel(s) of Entry instructions with Bank. Bank will notify Customer of Customer's Exposure Limits prior to implementation of the Services. 3.2 Customer shall promptly notify Bank if Customer anticipates a significant increase or decrease in the dollar amount of any of its ACH transactions. Bank may, from time to time, in its sole discretion, change the amount of Customer's Exposure Limits. Bank may, on an annual or more frequent basis. in Banks sole discretion. review Customer's Exposure Limits and make any adjustments to Customer's Exposure Limits that Bank may deem appropriate. 3.3 Bank monitors all Exposure Limits for every customer that originates ACII transactions. Bank may reject or suspend processing of any Entry instructions if such Entry exceeds Customer's Exposure Limit(s). Bank shall use commercially reasonable efforts to notify Customer of such rejection or suspension. Bank may, in its sole and exclusive discretion. but shall have no obligation. to elect to process occasional Entry instructions that would exceed Customer's Exposure Limit(s), subject to there being sufficient available funds in the Settlement Account for the total amount of all credit Entries submitted to Bank for processing. In such event. Bank will reduce available funds in the Settlement Account equal to the total amount of the ACI I credit Entries on the Business Day that Bank begins processing Customer's ACII file. and Customer's Settlement Account will be debited at the end of the effective Settlement Date of the file. 4. File Transmission Methods; Addenda. 4.1 Customer may elect, in accordance with the Services' Setup Form(s), to transmit a NACHA- formatted file to Bank via the following methods, or via such other methods as Bank may permit Isom time to time in its sole and exclusive discretion: 4.1.1 Bank Internet System Transmission. Customer may transmit a NACHA - formatted file to Bank via the service described in the Bank Internet System Appendix. Customer agrees to the terms of 21 „ /a2 the Bank Internet System Appendix and its related security procedures when initiating Fntrics as described therein. 4.1.2 Direct Electronic Transmission. Customer may transmit a NACI IA- formatted file directly to Bank, as described in or as otherwise permitted by Bank's Appendix for Data 'transmission Services. Connectivity between Bank and Customer must be established and successfully tested prior to live transactions. 4.2 Electronic Data Interchange ( "EDI "). EDI consists of the electronic movement of data between Customer and Bank in a structured, computer - retrievable data format that permits information to be transferred between a computer program at Customer's location and a computer program at Bank's location without re- keying. Customer and Bank may transmit between each other an ACII file that contains ACII Addenda which conform to the %ACHA Rules via EDI, and as described in or as otherwise permitted by Bank's Appendix for Data Transmission Services. Bank will process and forward Addenda information along with financial transactions through the ACII network. Bank will, upon Customer's request, forward Addenda information to Customer within two (2) Business Days of Bank's receipt of such information. 4.3 Corporate Payment Notification. Should Customer receive Addenda information or remittance details through the ACH network. Bank will, upon Customer's request, provide translated FDI data via a direct transmission tile, as described in or as otherwise permitted by Bank's Appendix for Data Transmission Services, online through the Bank Internet System, or via other mutually- agreed method, each Business Day upon receipt of the information. 5. Transmittal of Entries by Customer. 5.1 Customer will send file(s) of credit and debit Entries to Bank (i) with computer readable information: (ii) with an ACH file and format consistent with current NACI IA file and Bank specifications_ and (iii) on the medium as agreed by the parties and in accordance with the security procedures associated with that transmission medium. Customer agrees to initiate Entries described herein in accordance with the requirements of, and in compliance with its responsibilities, representations and warranties as an Originator under, the NACHA Rules, 5.2 With respect to any credit and debit Entries initiated and transmitted by Customer that involve consumers. Customer will comply with. each as may be amended from time to time: (i) all authorization. disclosure and other requirements of the NACHA Rules and (ii) all applicable federal and state laws and regulations. including. without limitation. any applicable requirements of Regulation E of the Board of Governors of the Federal Reserve System (or any successor entity who administers Regulation E) (hereinafter "Regulation E ") and the Federal Electronic Funds Transfer Act.. 5.3 Customer acknowledges the right of a consumer Receiver of an unauthorized debit Entry. as applicable and as described in the .V,4C'HA Rules, to obtain a refund of the funds debited from Receiver's account by such Receiver sending a written notice to Receiver's Depository Financial Institution within fifteen (15) Calendar Days atter the Receiver's Depository Financial Institution sends or makes available to the Receiver information pertaining to that debit Entry. Customer also acknowledges the right of a corporate Receiver of a debit Entry, as applicable and as described in the NACHA Rides. to obtain a refund of the funds debited from such Receiver's account by such Receiver sending a notice to Receiver's Receiving Depository Financial Institution ( "RDFI ") within two (2) Business Days following the Settlement Date of the original Entry. Customer indemnifies Bank against any such claim for a refund by any Receiver. 5.4 In accordance with this Appendix. Customer may use the Services to initiate and transmit credit and debit Entries with certain Standard Entry Class ("SEC ") Codes. Authorized SEC Codes include PPD. pill)+, CCD. CCD+ and CTX. All other SEC Codes may be used with proper designation on the Services' Setup Form(s) and in accordance with additional instructions from and requirements by Bank, as applicable. 6. International ACH Transactions ( "IAT Entries "). 6.1 An IAT Entry is a debit or credit Entry that is part of a payment transaction involving a Financial Agency outside of the territorial borders of the United States, which is processed through the domestic ACH network. pursuant to the NO-11A Rules. including the rules pertaining to International ACT I Transactions. The NACII.4 Rules establish SEC Code "IAT- for all International ACT] Transactions. Customer agrees to be bound by the NACHA Rules and all other applicable OFAC and FinCEN rules and regulations associated with IAT Entries. Customer acknowledges that IAT F,ntrics require additional mandatory information, according to new formatting requirements. in the computer record for such Entries within an ACII batch file. Customer expressly agrees to identify and properly initiate all IAT Entries. 6.2 Customer acknowledges and agrees that the processing, settlement and /or availability of such Entries may be delayed or suspended in the event that Bank determines that enhanced scrutiny or verification of such Entries is necessary under the NACHA Rules and /or applicable U.S. law. Customer acknowledges that Bank shall have no liability for such delay. Customer further acknowledges and agrees that IAT Entries may be subject to laws, regulations and restrictions of U.S. and foreign governments relating to foreign exchange transactions. Before initiating an IAT Entry. Customer agrees to understand and accept the rules and requirements of the national payment system of the receiving foreign country. Customer assumes the risk of rejection of its Entries according to the rules of the national payment system of the of 62 receiving foreign country. Customer expressly acknowledges and agrees that Outbound IAT Entries, once transmitted, are irrevocable and are subject to the national payments system of the receiving foreign country: furthermore, the time frames for return of an Entry are determined by the payment system rules of the foreign country and may exceed the sixty (60) day return window defined by the U J.S. AC11 system and the NACHA Rules. To the extent not otherwise prohibited by law, in connection with IAT Entries, Customer assumes the risk of all fluctuations in foreign exchange rates or availability. Security Procedures. 7.1 Customer and Bank shall comply with the security procedures set forth or incorporated by reference in this Appendix, the Cash Management Master Agreement, the Bank Internet System Appendix, Data 'transmission Services Appendix and /or associated documents provided by Bank, including without limitation the Services' Setup Form(s) (collectively the "Security Procedures'). with respect to Entries transmitted by Customer to Bank. Customer acknowledges and agrees the Security Procedures arc a commercially reasonable method for the purpose of verifying the authenticity of Entries (or any request for cancellation or amendment thereof). Customer further acknowledges that the purpose of the Security Procedures is not to detect an error in the transmission or content of an Entry. No security procedures have been agreed upon between Bank and Customer for the detection of any such error. 7.2 Customer is strictly responsible for establishing and maintaining procedures to safeguard against unauthorized transmissions. Customer warrants to Bank that no individual will be allowed to initiate transfers in the absence of proper supervision and safeguards, and Customer agrees to take reasonable steps to maintain the confidentiality of (tic Security Procedures and any passwords. codes, security devices and related instructions Bank provides in connection with the Security Procedures. If Customer believes or suspects that any such information or instructions have been known or accessed by an unauthorized person. Customer agrees to notify Bank immediately by calling 1- 866- 475 -7262, followed by written confirmation to TD Bank. N.A., Attn: Cash Management Customer Care, 6000 Atrium Way, Mt. Laurel, New Jersey. 08054. The occurrence of unauthorized access will not affect any transfers Bank makes in good truth prior lo, and within a reasonable time period after, its receipt of such notification. 7.3 Bank may. from time to time, propose additional or enhanced security procedures to Customer. Customer understands and agrees that if it declines to use any such enhanced procedures. it will be liable for any losses that would have been prevented by such procedures. Notwithstanding anything else contained in this Appendix. if Bank believes immediate action is required for the security of Bank or Customer funds, Bank may initiate additional security procedures immediately and provide prompt subsequent notice thereof to Customer. 8. Compliance with Security Procedures. 8.1 If an Entry (or a request for cancellation or amendment of an Entry) received by Bank purports to have been transmitted or authorized by Customer, it will be deemed effective as Customer's Entry (or request). and Customer shall be obligated to pay Bank the amount of such F.ntry (or request) even though the Entry (or request) was not authorized by Customer. provided Bank acted in compliance with the Security Procedures. To the extent that signature comparison is to be used as part ofany applicable Security Procedures. I3ank shall be deemed to have complied with that part of such Security Procedures if it compares the signature accompanying a file of Entries (or request) with the signature of an Authorized Representative of Customer and. on the basis of such comparison, believes the signature to be that of'such Authorized Representative. 8.2 If an Fntry (or a request for cancellation or amendment of an Entry) received by Bank was transmitted or authorized by Customer. Customer shall be obligated to pay the amount of the Entry as provided herein, whether or not Bank complied with the Security Procedures and whether or not that Entry was erroneous in any respect or that error would have been detected if Bank had complied with the Security Procedures. 9. Recording and Use of Communications. Customer and Bank agree that all telephone conversations or data transmissions between them or their agents made in connection with this Appendix may be electronically recorded and retained by either party, by use of any reasonable means. 10. Processing, Transmittal and Settlement of Entries by Bank. 10.1 Bank will process. transmit and settle for credit and debit Entries initiated by Customer as provided in the A; I CIIA Rules as in effect from time to time, and pursuant to this Appendix. Bank will transmit such Entries as an ODFI to the ACI I Operator by the deadline of the ACI I Operator. provided such Entries are received by Bank prior to 8:00 p.m. Eastern Time (­FT-) and the ACI I Operator is open for business on such Business Day. Entries received after 8:00 p.m. ET will be deemed received the following Business Day, An Entry must have an E1Tective Entry Date of at least two (2) Business Days but no more than such period of time after the Business Day such Entry is received by Bank as the Services permit. Such Entries may also recur as frequently as quarterly. If the Settlement Date falls on a non - Business Day. final settlement will occur on the next Business Day. Customer may submit a NACHA - formatted file up to the time limit in advance of the EtTcetive Entry Date as the Services permit. Subject to the provisions of Section 768.28 of the Florida Statutes. as applicable and as the same may be amended from time to time. Customer will hold Bank harmless from all charges and liabilities that may be incurred as a result of the delivery of late Entries. 10.2 If the file of Entries is received other than in specified NACHA and Bank format, Customer will be required to provide Bank with a corrected file. If a corrected file of Entries is received later than 8:00 p.m. F'T on the delivery date. subject to the provisions of Section 768.28 of the Florida Statutes, as applicable and as the same may be amended from time to time. Customer will hold Bank harmless from all charges and liabilities that may be incurred as a result of the processing of late Entries. 10.3 For purposes of this Appendix. Entries shall be deemed received by Bank, in the case of electronic file transmission, when the transmission is completed as set forth in Bank's Appendix for Data Transmission Services and /or the Services' Setup Form(s). 10.4 11' any of the requirements of this Section 10 are not met. Bank shall use reasonable efforts to transmit such Entries to the ACH Operator by the next deposit deadline on which the ACH Operator is open for business. I1. On -Us Entries. Except as otherwise provided herein. in the case of an Entry received for credit or debit to an account maintained by Bank (an "On -Us F.ntn %'). Bank will credit or debit the Receiver's account in the amount of such Entry on the Settlement Date, provided the requirements set forth herein are otherwise met. If those requirements are not met. Bank will use reasonable efforts to credit or debit the Receiver's account in the amount of such Entry on the next Banking Day following the date the Entry was received by Bank. Bank will have the right to reject an On -Us Entry as described in Section 12, Returned or Rejected Entries. In the case of an On -Us Entry, Bank will have all rights of an RDFI including. without limitation. the rights set forth in rV,4CM Rules. 12. Returned or Rejected Entries. 12.1 In the event any Entry is returned or rejected by the ACI I Operator or any RDFI or Intermediary Depository Financial Institution for any reason whatsoever. it shall be the responsibility of Customer to remake and resubmit such F.ntry or othernise resolve the returned Entry in accordance with the NA ('11.4 Rules. 12.2 Bank shall remake such Entry in any case where rejection by the AC'll Operator was due to mishandling of such Entry by Bank and sufficient data is available to Bank to permit it to remake such Entry. In all other instances. Bank's responsibility will be to receive rejected or returned Entries from the ACH Operator. perform necessary processing, control and settlement functions, and to forward such Entries to Customer. Except for an Entry retransmitted by Customer in accordance with the requirements of Section 5. Transmittal of Entries by Customer. Bank shall have no obligation to retransmit a returned Entry to the ACH Operator if Bank complied with the terms of this Appendix with respect to the original F,ntrn. 12.3 Bank may reject any Entry which does not comply with the requirements of Section 5, Transmittal of fairies by Customer. or Section 7. Securiry Procedures. Bank may also reject any Entry which contains a future Settlement Date that exceeds the limits set forth within the Services. Bank may reicct an On -Us Entry for any reason for which an Entry may be returned under the NAC/lA Rules. Bank may reject any Entry if Customer has failed to comply with its Settlement Account balance obligations under Section 2. Customer Obligations. If Customer has authorized an ACI file containing individual payment orders and the applicable Account has insufficient funds. Bank reserves the right to reject the entire tile. Notices of'rcjection shall be effective when given. Bank shall have no liability to Customer by reasons of the rejection of any such Entry or the fact that such notice is not given at an earlier time than that provided for herein. Bank may monitor Customer's rejected or returned Entries. Bank reserves the right, in its sole and exclusive discretion. to require Customer to establish a reserve Account in the event that an excessive number of Customer's debit Entries are rejected or returned. 13. Cancellation or Amendment by Customer. Customer shall have no right to cancel or amend any Entry or file after its receipt by Bank. However, if such request complies with the Security Procedures applicable to the cancellation of data. Bank shall use reasonable efforts to act on a request by Customer for cancellation of an Entry prior to transmitting it to the ACII Operator, or in the case of an On -Us Entry, prior to crediting or debiting a Receiver's account. but Bank shall have no liability if such cancellation is not effected. Customer shall reimburse Bank for any expenses, losses, or damages Bank may incur in effecting or attempting to effect the cancellation or amendment of an Entry. 14. Reversing Entries /Files. If Customer discovers that any Entry or file Customer has initiated was in error. it may use the Services to correct the Entry or file by initialing a reversal or adjustment, or Customer may notify Bank of'such error and Bank will utilize reasonable efforts on behalf of Customer, consistent with the NACHA Rides, to correct the Entry or file by initiating a reversal or adjustment of' such Entry or file. In all such cases, it shall be the responsibility of Customer to notify the allcctcd Receiver that an Entry or file has been made which is at variance with the authorization or is otherwise erroneous. Customer indemnities Bank against any claim by any, Receiver that a reversing Entry or file requested by Customer is wrongful. Customer understands and acknowledges that certain RDFIs may not or cannot comply with such reversal and that, in such an event. Bank will debit Customer's Settlement Account in the amount of the provisional credit applied to the Settlement Account for such Entry or file. 15. Notice of Returned Entries. Bank will use reasonable efforts to notify Customer by phone or electronic transmission of the receipt of a returned Entry from the ACI I Operator no later than one (1) Business Day after the Business Day of such receipt. Except for an Entry re- transmitted by Customer in accordance with the requirements of Section 5, Transmittal of kAtries br Customer. Bank shall have no obligation to re- transmit a returned Entry to the ACH Operator if Bank complied with 24 of /,' the terms of this Appendix with respect to the original Entry. 16. Notifications of Change. Bank will use reasonable efforts to notify Customer of each Notification of Change ( "NOC ") or Corrected Notification of Change (" Corrected NOC ") received b} Bank related to Entries transmitted by Customer within two (2) Business Days alter receipt thereof. Customer shall ensure that changes requested by the NOC or Corrected NOC are made within six (6) Business Days of Customer's receipt of the NOC or Corrected NOC information from Bank or prior to initiating another Entry to the Receiver's account, whichever is later. 17. Pre - Notification and Rejection of Pre - Notification. Bank recommends that. as permitted by the NACHA Rules or applicable law. Customer send pre - notifications at least six (6) Business Days prior to initiating an authorized Entry to a particular account in a format and medium approved by the NACHA Rides. Customer may, also initiate a new pre- notification (i) when any changes are made to an account number, financial institution, or individual identification number or (ii) as otherwise slated in the NACHA Rules. If Customer receives notice that any such pre - notification has been rejected by an RDFI. Customer will not initiate any related Entry until the cause for rejection is resolved as provided in the NACHA Rides. If' Customer receives notice that an RDFI will not receive Entries without having first received a copy of the authorization signed by its customer. Customer will not initiate any Entry to such customer(s) until it has provided the RDFI with such authorization within the time limits provided in the NACHA Rules. Customer understands and acknowledges that once a pre - notification has been initiated using the Services. Customer will be restricted from initiating any Entry to such customer(s) for six (6) Business Days. 18. Participant Authorization for Entries. 18.1 To the extent required by the ;%ACILI Rules or applicable law, Customer will obtain all consents and written authorizations for all Entries in accordance therewith. Such authorizations and any related disclosures shall he in a form that complies with (i) all requirements of the NACHA Rules and (ii) all applicable federal and state laws and regulations, as the same may be amended from time to time. including, without limitation, any applicable requirements of Regulation E. the Federal Electronic Funds 'transfer Act_ and sanctions enforced by OFAC. Customer shall obtain and maintain current information regarding OFAC enforced sanctions. (This information may be obtained directly from the OFAC Compliance Hotline at (800) 540 -OFAC or by visiting the OFAC website at www.ustreas.Vov /ofac.) Each Entry will be made according to such authorization and shall comply with the N110H.9 Rules. No Entry will be initiated by Customer after such authorization has been revoked or the arrangement between Customer and such Receiver or other party has terminated. 18.2 Customer shall retain all consents and authorizations for the period required by the NAClIA Ruler. Customer will furnish to Receiver, or to Bank upon its request, an original or a copy of an authorization as required under or for any purpose required by the NACH.I Rules. No investigation or verification procedure undertaken by Bank shall be deemed to limit or waive Customer's obligations under this Section. 19. Re- initiation of Entries. Customer may not re- initiate Entries except as prescribed by the NACHA Rides. 20. Payment by Customer for Entries; Payment by Bank for Entries. 20.1 Except as may otherwise be agreed by Bank in its sole and exclusive discretion. Customer shall pay Bank the amount of each credit Entry transmitted by Bank pursuant to this Appendix at such time on the date of transmittal by Bank of such credit Entry as Bank. in its discretion, may determine. 20.2 Customer shall promptly pay Bank the amount of each debit Entry returned by an RDFI pursuant to this Appendix. 20.3 Bank will pay Customer the amount of each debit Entry transmitted by Bank pursuant to this Appendix at such time on the Settlement Date with respect to such debit Entry as Bank, in its discretion. may determine, and the amount of each On -Us Entry at such time on the Effective Entry Date as Bank, in its discretion, may determine. 20.4 Bank will use reasonable efforts to promptly pay Customer the amount of each credit Entry returned by an RDFI that was transmitted by Bank pursuant to this Appendix. 20.5 Customer acknowledges and agrees that any failure of Customer to make payment to Bank as described in this Section may constitute an event of dcfault under any other agreement for credit that Customer or any of Customer's Affiliates has with Bank or any Affiliate of Batik. Customer further acknowledges and agrees to execute and deliver any further documents and instruments as Bank may require to effectuate the cross- dcfault contemplated hereby. 21. Third -Party Service Provider. Subject to Batik's prior approval and in its sole and exclusive discretion. Customer may appoint a third party to act as Customer's agent to process Entries on Customer's behalf and for purposes of the services provided hereunder ( "'Third -Party Service Provider "). as set forth in the Services' Setup Form(s). All data received by Bank from Third -Party Service Provider, including Entries and instructions (and corrections or adjustments thereto). are hereby authorized by Customer. All acts and omissions of Third -Party Service Provider shall be the acts, omissions and responsibility of Customer and shall be governed by the provisions of this Appendix. Subject to the provisions of Section 768.28 of the Florida Statutes. as applicable and as the same may be amended from time to time, Customer ,, /62 agrees. jointly and severally with Third -Party Service Provider. to indemnify and hold Bank harmless from any and all liabilities. losses. damages, costs and expenses of any kind (including, without limitation, the reasonable fees and disbursements of counsel in connection with anv investigative, administrative or judicial proceedings, whether or not Bank shall be designated a party thereto) which may be incurred by Bank relating to or arising out of the acts or omissions of Third -Party Service Provider on behalf of Customer. Customer and Third -Party Service Provider shall execute any such other agreement(s) or documents as deemed necessary or appropriate by Bank prior to the initiation or continuation by 'third -Party Service Provider of any services on Customer's behalf. including without limitation Bank's Third -Party Service Provider Agreement, as the same may be modified by Bank front time to lima Notice of any termination of Third - Party Service Provider's authority to transmit data and instructions to Bank on Customer's behalf shall be given to Bank in writing. The effective date of such termination shall be ten (10) Business Days after Bank receives written notice of such termination. Customer agrees that Bank retains the right to reject any Third -Party Service Provider and any Entries initiated by Customer's Third -Party Service Provider in its sole discretion. 22. Customer Representations and Agreements; Indemnity. In addition to Customer representations, agreements and warranties otherwise described in this Appendix, Customer further represents and warrants to Bank and agrees, with respect to each and every Entry transmitted by Customer or any Third -Party Service Provider on Customer's behalf. that: (i) Each person shown as the Receiver of an Entry received by Bank from Customer has authorized the initiation of such Entry and the crediting or debiting of its account in the amount and on the F,ffcctive Entry Date shown on such Entry: (ii) Such authorization is operative at the time of transmittal or crediting or debiting by Bank as provided herein: (iii) Entries transmitted to Bank by Customer are limited as set forth in Sections 3 and 5: (iv) Customer shall perform its obligations under this Appendix in accordance with the laws of the United States and all other applicable laws, regulations and orders, including, but not limited to, the transaction screening and sanctions laws. regulations and orders administered by OFAC: laws. regulations and orders administered by FinCEN: and any state laws, regulations or orders applicable to the providers of ACH payment services: (v) Customer shall be bound by and comply with the provisions of the NACHA Rules (among other provisions of the NACHA Rules) that make payments of an Entry by the RDFI to the Receiver provisional until receipt by the RDFI of final settlement for such Entry: (vi) Customer specifically acknowledges that it has received notice of the rule regarding provisional payment and of the fact that, if such settlement is not received, the RDFI shall be entitled to a refund from the Receivcr of the amount of the Entry: (vii) with respect to each International ACH Transaction ("IAT ") that Customer may be permitted by Bank to initiate. Customer shall (a) classify and format payments transmitted to or received from a financial agency outside the U.S. as an IAT in accordance with the N.1C l[,I Rules. (b) provide data necessary to accompany the transaction in compliance with the Bank Secrecy Acts " "travel Rule." (c) screen the IA F prior to transmitting any tile(s) of Entries to the Bank in accordance with the requirements of OFAC and comply with OFAC sanctions. and (d) otherwise comply with and be suhiect to all other requirements of U.S. law, the N.f( -IL,1 Rules, OFAC and FinCEN. as well as the laws and payment system rules of a non -U.S. receiving destination: (viii) with respect to Cacti Internet- initiated ("WEB ") ACH Entry that Customer may he permitted by Bank to initiate. (a) Customer employs (1) commercially reasonable detection systems to minimize risk of fraud related to Internet - initiated payments. (2) commercially reasonable procedures to verify validity of routing numbers. (3) commercially reasonable methods of authentication to verify the identity of the Receiver, and (4) commercially reasonable security technology that at a minimum is equivalent to 128 -bit encryption technology. and (b) where required by the N /W11.4 Rules and /or Bank. Customer conducts annual audits as to its security practices and procedures that include, at a minimum. verification of adequate levels of (1) physical security to protect against theft, tampering. or damage, (2) personnel and access controls to protect against unauthorized access and use and (3) network security to ensure secure capture. storage. and distribution: (ix) with respect to each Telephonc- Initiated ("TEL") Entry that Customer may he permitted by Bank to initiate. Customer has (a) employed commercially reasonable procedures to verify the identity of the Receiver. and (b) utilized commercially reasonable procedures to verify that routing numbers arc valid: (x) with respect to each Accounts Receivable ("ARC") Entry that Customcr may be permitted by Bank to initiate, (a) the amount of the Entry, the routing number, the account number and the check serial number arc in accordance with the source document. (b) Customer will retain a reproducible, legible image, microfilm or copy of the front of the Receivers source document for each ARC Entry for two (2) years from the Settlement Date of the ARC Entry. (c) Customer has employed commercially reasonable procedures to securcly store (1) all source documents until destruction and (2) all banking information relating to ARC Entries, (d) Customer has established reasonable procedures under which the Receiver may notify Customer that receipt of Receiver's checks does not constitute authorization for ARC Entries to the Receiver's ll�l account and that Customer will allow the Receiver to opt - out of check conversion activity. and (e) the source document to which each ARC Entry relates may not be presented or returned such that any person will be required to make payment based on the source docmnent unless the ARC F,ntry is returned: (xi) with respect to each Back Office Conversion ("BOC-) Entry that Customer may be permitted by Bank to initiate, (a) Customer has employed commercially reasonable procedures to verify the identity of' the Receiver, (b) Customer has established and maintains a working telephone number for Receiver inquiries regarding the transaction that is answered during normal business hours and that such number is displayed on the notice required by the N.IC77:1 Rules for 130C Entries. (c) the amount of the Entry, the routing number, the account number and the check serial number arc in accordance with the source document. (d) Customer will retain a reproducible, legible image, microfilm or copy of the front of the Receiver's source document for each I30C Entry for two (2) years from the Settlement Date of the BOC Entry, (e) Customer has employed commercially reasonable procedures to securcly store (1) all source documents until destruction and (2) all banking information relating to BOC Entries, and (t) the source document to which each BOC Entry relates will not be presented or returned such that any person will be required to make payment based on the source document unless the 130C Entry is returned: (xii) with respect to each Point -of= Purchase ( "POP") Entry that Customer may be permitted by Bank to initiate, the source document provided to Customer for use in obtaining the Receiver's routing number. account number. and check serial number for the initiation of the POP Entry (a) is returned voided to the Receiver after use by Customcr and (b) has not been provided to the Receiver for use in any prior POP Entry: and (siii) with respect to each Returned Check ( "RCK ") Entry that Customer may be permitted by Bank to initiate. (a) all signatures on the item are authentic and authorized. (b) the item has not been altered. (c) the item is not subject to a defense or claim. (d) the Entry accurately reflects the item, (e) the item will not be presented unless the related Entry has been returned by the RDFI. (t) the information encoded after issue in magnetic ink on the item is correct. and (g) any restrictive endorsement placed on the item is void or ineffective. Subject to the provisions of Section 768.28 of the Florida Statutes. as applicable and as the same may be amended Irom time to time. Customer shall indemnify and hold Bank harmless from any loss, liability or expense (including reasonable attorneys' fees and costs) resulting from or arising out of any breach of the foregoing warranties. representations or agreements. Customer shall also indeninifv and hold Bank harmless from any claim of any person that Bank is responsible for any acts or omissions of Customer regarding any Entry received from Customer. or those of' any other person related thereto. including. without limitation. any Federal Reserve Bank, ACII Operator or transmission or communications facility, any Receiver or RDFI. 23. Inconsistency of Name and Account Number. Customer acknowledges and agrees that if an Entry describes a Receiver inconsistently by name and account number, then (i) payment of such Entry transmitted to an RDFI may be made by the RDFI (or by flank for an On -Us Entry) on the basis of the account number, even if it identities a person different firom the named Receiver and (ii) Customer's obligation to pay the amount of Entry to Bank is not excused in such circumstances. Similarly, if an Entry describes an RDFI inconsistently by name and routing number, payment of such Entry may be made based on the routing number. and Customer shall be liable to pay that Entry. 24. Banks Unable to Accept ACH Transactions. If Customer submits an Entry to Bank relating to an RDFI which is riot a participant in an ACH network or submits an Entry which has a same -day settlement, then (i) Bank may reject such Entry and use reasonable efforts to notil, Customer of such rejection or (ii) if Bank does not reject such Entry, upon receiving a return transaction related to the Entry fi•om the ACH Operator. Bank may offset the Settlement Account and notily Customer of such transaction. 25. Notices, Instructions, Etc. 25.1 Except as otherwise expressly provided herein, Bank shall not be required to act upon any notice or instruction received from Customer or any other person, or to provide any notice or advice to Customer or any other person with respect to any matter. 25.2 Bank shall be entitled to rely on any written notice or other written communication believed by it in good faith to be genuine and to have been provided in accordance with the provisions of the parties' Cash Management Master Agreement. 26. Data Retention. Customer shall retain data on file adequate to permit remaking of Entries for five (5) Business Days following the date of their transmittal by Bank as provided herein and shall provide such data to Bank upon request. Without limiting the generality of the foregoing provision. Customer specifically agrees to be bound by and comply with all applicable provisions of the NACHA Rules regarding the retention of docmmcnts or any record, including, without limitation, Customer's responsibilities to retain all items. source documents and records of authorization, in accordance with the NAC114 Rules. 27. Data Breaches. 27.1 Customer agrees that it will adopt and implement commercially reasonable policies, procedures and systems to provide security as to the information being transmitted and to receive, store, transmit and destroy data -of 6' or information in a secure manner to prevent loss. theft. or unauthorized access to data or information ( "Data Breaches'). including but not limited to, Consumer -Level ACII Data. 27.2 Customer agrees that it will promptly investigate any suspected Data Breaches and monitor its systems regularly for unauthorized intrusions. 27.3 Customer will provide timely and accurate notification to Bank by calling 1- 866 -475 -7262 with regard to any Data Breaches when known or reasonably suspected by Customer. including but not limited to, Data Breaches to Consumer -bevel ACH Data. and will take all reasonable measures, including, without limitation. retaining computer forensic experts. to determine the scope of any data or transactions affected by any Data Breaches, providing all such determinations to Bank. 28. Audit. Bank has the right to periodically audit Customer's compliance with the N.-ICHA Rules. U.S. law and Bank policies, including, but not limited to. this Appendix. 29. Records. All electronic or other files. Entries, Security Procedures and related records used by Bank for transactions contemplated by this Appendix shall be and remain Bank's property. Bank may, in its sole discretion, make available such information upon Customer's request. Any expenses incurred by Bank in making such information available to Customer shall be paid by Customer. 30. Termination. The parties may terminate this Appendix in accordance with the terms and conditions of the parties' Cash Management Master Agreement or the Contract. In addition, if Customer breaches the N,4CH4 Rules or causes Bank to breach the NACHA Rules. this Appendix may be terminated or suspended by Bank upon ten (10) Business Days' notice. or such shorter period as may be provided in the parties' Cash Management Master Agreement. Any termination of this Appendix shall not affect any of Bank's rights and Customer's obligations with respect to Entries initiated by Customer prior to termination. the payment obligations of Customer with respect to services performed by Bank prior to termination or any other obligations or provisions that survive termination of this Appendix. including without limitation Sections 2. 5. 10. 12, 13. 14, 18. 20. 21, 22, 26. 31. 32 and 33. 31. Cooperation in Loss Recovery Efforts. In the event of any damages for which Customer or Bank may be liable to the other or to a third party relative to the Services. both parties shall undertake reasonable efforts to cooperate with the other, as permitted by applicable law. in performing loss recovery efforts and in connection with any actions that Customer or Bank may be obligated to defend or elects to pursue against a third party. 32. Governing Law. In addition to the terms and conditions of the parties' Cash Management Master Agreement, the parties agree that if' any payment order governed by this Appendix is part of a funds transfer suhiect to the federal Electronic Funds Transfer Act. then all actions and disputes as between Customer, or any Third - Party Service Provider acting on Customer's behalf, and Bank shall be governed by Article d -A of the Uniform Commercial Code, as varied by this Appendix. 33. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including, without limitation. any provisions thereof that exclude or limit warranties made by. damages payable by or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the services described herein and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionally lelt blank. N „r 62 C:F71 APPENDIX III TD WIRE TRANSFER SERVICES This Appendix is incorporated by reference into the parties' Crash Management Master Agreement, and the parties' Bank Internet System Agreement. and applies to all TD Wire Transfer Services ("Services ") made available to Customer by Bank via the Bank Internet System. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement or the Bank Internet System Agreement. as applicable. To the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. or with the terms and conditions of the Bank Internet System Agreement, this Appendix and any amendment hereto from time to time shall control. but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS Description of the Services. 1.1 The Services described in this Appendix provide Customer with the capability to transfer funds from specific Account(s) to other accounts (the "Recipient Account(s) ") as directed via the Bank Internet System. The Recipient Account(s) may be Customer accounts or third -party accounts. and may be with Bank or with domestic or foreign third -party financial institutions. Customer may use the Services to initiate one -time wire transfers, or to create templates for wire transfers made on a repetitive basis which involve the same Customer Account and Recipient Account ("Repetitive Transfer(s)`). All wire transfers must be initiated by an Authorized Representative of Customer. 12 Prior to Customer's use ol'the Services. Customer must first agree to and transmit all instructions in accordance with all of the terms, conditions and security procedures associated with the Bank Internet System, as further set forth in the Cash Management Master Agreement. 2. Execution of Wire Transfers. 2.1 13) submitting a wire transfer. Customer authorizes Bank to withdraw the amount of any requested wire transfer which Customer may authorize and instruct via the Bank Internet System. plus any applicable fees and charges. from Customer's designated Account. Subject to the terms of this Appendix. Bank will accept and execute a wire transfer received from Customer that has been authenticated by Bank and that is in conformity with the Security procedure (as further described below), cut -off times and other requirements as described in this Appendix and associated Bank setup form(s) and other documentation. 2.2 All wire transfers to accounts at other depository institutions are transmitted using the Fedwirc funds transfer system owned and operated by the Federal Reserve Bank, or a similar wire transfer system used primarily for funds transfers between financial institutions. Notwithstanding the foregoing or anything to the contrary in this Appendix. Bank may use any means of transmission. funds transfer system. clearing house, intermediary or correspondent bank that Bank reasonably selects to transfer funds from time to time. 2.3 Each wire transfer must include the following information in addition to any information which Bank may require for proper identification and security purposes: (i) account number from which the funds are to be withdrawn, (ii) amount to be transferred, (iii) C'ustomer's address, (iv) name and ABA routing number of the payee's bank, and (v) account name, address and account number of the payee. In the event a wire transfer describes an account number for the payee that is in a name other than the designated payee. Bank may execute the wire transfer to the account number so designated notwithstanding such inconsistency. 2.4 Templates created by Customer for Repetitive Translers are the sole and exclusive responsibility of Customer. Subject to the provisions of' Section 768.28 of the Florida Statutes, as applicable and as the same may be amended fi-om time to time. Customer agrees to release and hold Bank harmless from any loss or liability which Customer may incur after Bank has executed a Repetitive Transfer, including without limitation. any loss due to Customer error in creating the Repetitive Transfer template. 3. Time of Execution. 3.1 Bank will execute each authenticated wire transfer that is in conformity with all security procedures. cut -oll' times and other requirements set forth herein. Bank may require additional authentication of any wire transfer request. Bank reserves the right to reject a wire transfer request that cannot be property authenticated. Cut -off times may be established and changed by Bank Irom time to time. Instructions for wire transfers received after such cut -off times may be treated by [lank for all purposes as having been received on the following Business Day. 3.2 Except for future -dated wire transfers. domestic wire transfers (U.S. -based receivers) initiated and approved by Bank's cut -off time on a Business Day will be processed that same day if that day is also a Business Day for [lank's correspondent facility and the recipient bank: wire transfers initiated and approved after Bank's cut -off time for domestic wire transfers will be processed the next /W 4852 -OR02 -:554 'v n%62 0614 Business Day if that day is also a Business Day for Bank's correspondent facility and the recipient bank. l"uture -dated domestic wire transfers will be initiated on the effective date requested by Customer, not on the date Customer entered the transaction using the Services. 3.3 Bank may handle wire transfers received from Customer in any order convenient to Bank. regardless of the order in which they are received. 4. International Wires. 4.1 International wire transfers (non -U.S. receivers) of foreign currency initiated and approved by Bank's cut -off time for international wire transfers of foreign currency on it Business Day. and an international wire transfer of U.S. currency initiated and approved by Bank's cut -off time fir international wire transfers of U.S. currency on a Business Day will be processed within the industry standard delivery time (in most. but not all cases. two (2) Business Days). Foreign wire transfers may be subject to delays based on time -zone issues: the remote location of the recipient bank-. cultural differences with respect to holidays and times of observation, etc.: and incorrect or incomplete information being supplied by Customer. 4.2 Bank shall send Customer's authorized and authenticated wire transfers to foreign banks through any bank which is a member of Bank's correspondent network. Neither Bank nor any of Bank's correspondents shall be liable for any errors. delays or deftults in the transfer of any messages in connection with such a foreign wire transfer by any means of transmission. If the wire transfer is of currency other than that of the country to which it is being transferred. it shall be payable in the currency of the country of the recipient financial institution. unless the payee arranges otherwise. If the wire transfer is received by Bank prior to any cut -off time established from time to time. the currency exchange shall be made at the rate quoted by Bank at the time of the wire transfer. 4.3 Bank makes no guarantee or representation as to the availability of funds at the foreign destination. Bank makes no express or implied warranty as to the time or date the wire transfer will arrive at the receiving bank. the amount of any fees to be charged by the receiving bank or the time or date the beneficiary will receive credit for funds. 4.4 Customer understands and acknowledges that ifthe named beneficiary does not match the account at the receiving bank, there is it risk the beneficiary may not receive the wired funds. If the transfer is not received or credited in a timely manner. Bank will follow normal and customary procedures to complete the wire transfer. determine the location of the wired funds and /or return the funds to Customer. If Bank is unable to determine that the funds have been credited to the beneficiary's account or have the funds returned, Customer assumes all financial liability or risk of loss for the amount of the wire transfer. 4.5 International xvire transfers arc subject to any and all applicable regulations and restrictions of U.S. and foreign governments relating to foreign exchange transactions. Bank has no obligation to accept any international wire tansfcr(s) directed to or through persons, entities or countries restricted by government regulation or prior Bank experience with particular countries. Subject to the provisions of Section 768.28 of the Florida Statutes. as applicable and as the same may be amended from time to time. and to the extent not otherwise prohibited by law. in connection with any international wire transfer(s) involving a transfer to or from anv country outside of the U.S., Customer agrees to release and hold Bank harmless from any loss or liability which Customer may incur after Bank has executed the international wire transfer(s). including without limitation, any loss due to failure of a foreign bank or intermediary to deliver the funds to a beneficiary. 5. Cancellation and Amendment of a Wire. An Authorized Representative may request that Bank attempt to cancel or amend a wire transfer previously received from Customer. If it cancellation or amendment request is received by Bank before the wire transfer is executed and with sufficient time to afford Bank an opportunity to act upon C'ustomer's request. Bank may. on its own initiative but without obligation, make a good faith effort to act upon such request. In the event Customer's cancellation or amendment request is received after execution of Customers wire transfer request. Bank will attempt to have the wire transfer returned. Notwithstanding the foregoing. Bank shall have no liabilitv for the failure to effect a cancellation or amendment. and Bank makes no representation or warranty regarding Bank's ability to amend or cancel a wire transfer. Customer agrees to indemnity Bank against any loss, liability or expense which Bank incurs as a result of the request to cancel or amend a wire transfer and the actions Bank takes pursuant to such request. 6. Notice of Rejection or Return. Bank shall have no liability for wire transfers sent by Bank as directed by Customer which cannot be completed or which arc returned due to incorrect information furnished by Customer. Customer is required to fully complete beneficiary name. and address. as beneficiary bank may elect to return an otherwise valid wire transfer for incomplete beneficiary information. Bank may reject or impose conditions that must be satisfied before it will accept Customer's instructions for any wire transfer, in its sole discretion. including without limitation Customer's violation of this Appendix. Customer's failure to maintain a sufficient Account balance. or Bank's belief that the wire transfer may not have in fact been authorized. A wire transfer may also be rejected by an intermediary or beneficiary bank other than Bank. or by operation of law. If a wire transfer is rejected by Bank. Bank will notify Customer by telephone. by electronic means, by facsimile or by mail. depending on the method of origination. Upon reicction or return. Bank shall have no further obligation to act upon a wire transfer. nor shall Bank have any liability to Customer due to rejection by another person in the wire transfer process. or the fact that notice was not given or was not given at an earlier time. or within any specified time of receipt. acceptance. execution or payment of any wire transfer. 7. Security Procedure. {71 4S- 5 <- ONO2 -23 ?l 30 ,/ 62 0614 7.1 Customer agrees that the security procedures used by Customer and set forth or incorporated by reference in this Appendix and /or associated documents. including but not limited to the Bank Internet System Appendix. are a commercially reasonable method of providing security, against unauthorized wire transfers and for all other instructions from Customer to Bank (hereinafter the "Security Procedure "). Any, wire transfer by Customer shall bind Customer. whether or riot authorized, if transmitted in Customer's name and accepted by Bank in compliance with the Security Procedure. Customer also agrees that any election Customer may make to change or refuse the Security Procedure is at Customer's risk and that any loss resulting in whole or in part from such change or refusal will be Customer's responsibility. 7.2 Bank may, from time to time, modify the Security Procedure. Except as expressly, provided otherwise in this Appendix or in the parties' Cash Management Master Agreement, any such changes generally will be effective immediately upon notice to Customer as described in the parties' Cash Management Master Agreement. Customer will be deemed to accept any such changes if' Customer accesses or uses any of the Services after the date on which the change becomes effective. 7.3 Bank may, from time to time, propose additional or enhanced security procedures to Customer. Customer understands and agrees that if it declines to use any such enhanced procedures, it will be liable for any losses that would have been prevented by such procedures. Notwithstanding anything else contained in this Appendix. it' Bank believes immediate action is required for security, of Bank or Customer funds. Bank may, initiate additional security procedures immediately, and provide prompt subsequent notice thereof to Customer. 7.4 Customer hereby acknowledges that the Secw-ity Procedure is neither designed nor intended to detect errors in the content or verity the contents of a wire transfer by Customer. Accordingly, any errors contained in wire transfers from Customer shall be Customer's responsibility, and Customer shall be obligated to pay, or repay (as the case may be) the amount of any such wire transfer. No security procedure for the detection of any such Customer error has been agreed upon between Bank and Customer. 7.5 Customer is strictly, responsible for establishing and maintaining procedures to safeguard against unauthorized wire transfers. Customer covenants that no employee or other individual will be allowed to initiate wire transfers in the absence of proper authority. supervision and safeguards. and agrees to take reasonable steps to maintain the confidentiality, of the Security Procedure and am, Access Devices and related instructions provided by Bank in connection with any Security Procedure utilized by Bank and /or Customer. If Customer believes or suspects that any such Access Devices, Security Procedure, information or instructions have been disclosed to or accessed by unauthorized persons. Customer agrees to notify Bank immediately by calling 1- 866 - 475 -7262, followed by written confirmation to TD Bank. N.A.. Attn: Cash Management Customer Care, 6000 Atrium Way, Mt. Laurel- New Jersey. 08054. The occurrence of unauthorized access will not affect any transfers made in good faith by Bank prior to receipt of such notification and within a reasonable time period thereafter. 8. Inconsistency of Receiving Beneficiary Name and Account Number. Customer acknowledges and agrees that, in accordance with Article 4A of the Uniform Commercial Code, Bank shall be entitled to rely upon the numbers supplied by Customer to identify banks. beneficiaries and other parties to the wire transfer, even if those numbers disagree or are inconsistent with the names of those parties as provided by Customer. 9. Payment; Authorization to Charge Account. Customer agrees to pay Bank the amount of each wire transfer received from Customer on the Business Day Bank executes said wire transfer or at such other time as Bank may, determine. Bank will validate that sufficient funds are available in Customer's Account prior to a wire transfer being executed. Generally, if sufficient funds are not available in Customer's Account. the wire transfer will not be executed by Bank. Bank may, without prior notice or demand, obtain payment of the amount of each wire transfer by debiting the Account designated. In the event there are not sufficient funds available in the Account. Bank also reserves the right to debit any other Account that Customer maintains with Bank. 10. Wire Confirmation; Account Reconciliation. Customer may confirm the execution of a wire transfer via the Bank Internet System. Completed wire transfers will also be reflected in Customer's periodic Account statement. Customer acknowledges and agrees that Bank is not obligated to provide Customer with a separate advice or notice for each completed wire transfer. If Customer requests that Bank provide a special notice and Bank agrees to do so. Bank reserves the right to impose a Service Fee f'or such notice in accordance with the Cash Management Master Agreement. Ill. Service Providers. Bank may use a service provider to perform, as Bank's agent, all or any portion of Bank's obligations under this Appendix. Customer may be required to direct wire transfers and other requests to said provider. 12. Bank Reliance; Authentication. 12.1 Bank shall be entitled to rely in good faith on communications it receives as being given or sent by an Authorized Representative and as being genuine and correct. Bank shall not be liable to Customer for the consequences of such reliance. 12.2 BANK MAY TAKE SUCH ADDITIONAL STEPS AND IMPLEMENT SUCH PROCEDURES AS IT MAY DEEM APPROPRIATE TO VERIFY THE AUTHENTICITY OF ANY WIRE TRANSFER. BANK MAY DELAY THE EXECUTION OF ANY WIRE TRANSFER PENDING COMPLETION OF A CALL -BACK, OR RECEIPT OF ANOTHER FORM OF VERIFICATION WHICH IS SATISFACTORY TO BANK. IF BANK IS UNABLE TO OBTAIN SATISFACTORY VERIFICATION, BANK, IN ITS SOLE DISCRETION, MAY REFUSE TO EXECUTE ANY H( 4852 -(0802 -2554 3 /of62 06 /J WIRE TRANSFER. In no event shall Bank be liable for any delay in executing a wire transfer or for failure to execute a wire transfer due to the absence of satisfactory veri fication. 12.3 Bank may electronically record an }, telephone conversations between Bank personnel and Customer. 12.4 Wire transfer transactions arc subject to all the foregoing and all regulations governing electronic transactions. including but not limited to Article 4A of the Uniform Commercial Code. 13. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of' Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including, without limitation. any provisions thereof that exclude or limit warranties made by. damages payable by or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as it different or amended Appendix is accepted in writing by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of' page intentionally, left blank. 1 /(';' 4852- 0.1'02 -1554 32,462 0614 �T, APPENDIX V TD POSITIVE PAY SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and applies to all TD Positive Pay Services (the "Services") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix. to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. In the event of inconsistency between a provision of this Appendix and the Uniform Commercial Code ("U.C.C. "). the parties intend to modify the effect of the applicable U.C.C. provisions to the maximum extent permitted by law. TERMS AND CONDITIONS Definitions. 1.1 Statutory Definitions. Unless otherwise defined in this Appendix. words or phrases shall have the meanings set forth in the U.C.C. in effect Irorn time to time under the laws of the State specified in the governing law provision of the parties' Cash Management Master Agreement. 1.2 Definitions. ".4whorired :Iccount' means the Aecount(s) of Customer, maintained at Bank. to which the positive pay services described herein and rendered by Bank will apply. ­,I vailable funds " means funds on deposit in an Authorized Account and available for withdrawal pursuant to Federal Reserve Board Regulation CC and Bank's applicable funds availability schedule and policies. "Check Issue File" means a record describing checks drawn by Customer on an Authorized Account and provided bN Custorer to Bank in accordance with Section "Exception (,heck" means a Presented Check or a Systematic Override Check that does not match data included in a Check Issue File. "Exception Check Report" means a record describing Exception Checks which is provided by Bank to Customer in accordance with Section 2.3. " Pav Decision(s)" means the instructions of Customer to Bank instructing Bank to pay an F,'xccption Check. "Presented Check" means a check, substitute check, or electronically- presented check drawn on an Authorized Account and presented to Bank for payment through the check collection system or over- the - counter at one of Bank's branch teller stations. " Refurn Decision(.)" means the instructions of Customer to Bank instructing Bank not to pay an Exception Check. "I %.CC." means the Uniform Commercial Code as in effect under the laws of the State specified in the parties' Cash Management Master Agreement, as it may be amended from time to time. 2. Services. 11 Description. 'I he positive pay service described in this Appendix will provide Customer with a means to either affirmatively approve the payment of a particular check upon presentment or to object to its payment. Customer acknowledges that positive pay, is a service that has been identified by Bank as reducing the risk of fraudulent items being paid against Customer's Account(s) when such Service is adopted and properly utilized by Customer. By conforming to the terms and conditions of this Appendix. Customer agrees and acknowledges that it may significantly reduce the chance that fraudulent items will post to Customer's Account(s). 2.2 Check Issue File. 2.2.1 Customer shall submit a Check Issue File to Bank. The Check Issue Pile shall accurately stale the check number and the exact amount of each check drawn on each Authorized Account since the last Check Issue File was submitted (and the payee name, if Customer elects to receive payee verification services). Each Check Issue File shall also identify any checks that have been cancelled by Customer prior to issuance. 2.2.2 If Customer elects to receive payee verification services, the following additional terms shall also apply. Bank "s payee verification services require the payee name to match against Customer's Check Issue Pile at a minimum threshold or matching score. The payee name in the Check Issue t=ile will be electronically compared to the payee name on Presented Checks. Other information related to the payee name may also be electronically compared as part of the automated verification process to establish a matching score. Such comparisons that result in a minimum threshold or matching score will be deemed to be a matching check. 111'/ 9 13 780 3; 33 n( 6 ] of, 11 Customer is responsible for complying with the payee verification services' check specifications as specificd by Bank from time to time in order to ensure the highest level of performance from the payee verification services. If Customer is unable or unwilling to comply with the payee verification services' check specifications as specified by Bank. Bank may. in its sole and exclusive discretion. (a) terminate or suspend Customer's use of the payee verification services as provided in the Cash Management Master Agreement. or (b) at Customer's request, re- configure the software associated with the payee verification services to systematically process ]'resented Checks in reliance solely on the payee name provided by Customer to Bank in the Check Issue File and without regard to any other information related to the payee name that may appear oft the Presented Checks (hereinafter "Systematic Override Checks "). Any Presented Check or Systematic Override Check that does not result in a minimum threshold or matching score shall be deemed an Exception Check and reported as such in accordance with the terms of this Appendix. Except as may otherwise be provided in this Appendix and in the Cash Management Master Agreement, Bank shall have no liability for Systematic Override Checks. 2.2.3 Customer shall send the Check Issue File to Bank in the format and medium, by the deadline(s), at scheduled day(s), at the place(s) specified by Bank and agreed to by Customer, as set forth in Services' Setup Vomits). The deadline for transmissions of the Check Issue File to Bank shall he set forth in the Services' Setup Form(s). 2.3 Payment of Presented Checks and Reporting of Exception Checks. Bank shall compare each Presented Check by check number, check amount and payee name (if Customer elects to receive payee verification services) against each Check Issue File received by Bank. Bank may satisfy its obligation hereunder by comparing check number, amount and payee name (if applicable) set forth in Substitute Checks, checks presented over- the - counter at one of Bank's teller stations and /or electronic presentment of checks. On each Banking Day, Bank: (a) may pay and charge to the Authorized Account each presented Check that matches. by check number. amount and payee name (if applicable). a check shown in any Check Issue File: (b) may pay and charge to the Authorized Account all Systematic Override Checks that match. by check number. amount and payee name (if applicable and as described herein), a check shown on any Check Issue File: and (c) shall provide to Customer an Exception Check Report that indicates whether Bank has received any Exception Checks and, if so, provide the image of the Exception Checks) by the deadline set forth in the Services' Setup Form(s) via the Bank Internet System. Customer must provide check payment approval or return instructions to Bank on each Exception Check reported by the deadline set forth in the Services' Setup Form(s) via the Bank Internet System ( "Pay or Return Decisions "). 2.4 Payment and Dishonor of Exception Checks. Except as provided in Section 2.4.4 below. Bank will pay or return Exception Checks in accordance with Customer's Pay or Return Decisions. 2.4.1 Pay Decisions. Bank shall finally pay and charge to the Authorized Account. to the extent there are sufficient Available Funds in the Authorized Account, any Exception Check that Customer directs Bank to pay. 2.4.2 Return Requests. Bank shall return to the depositary bank any Exception Check drawn on an Authorized Account that Customer directs Bank to return. 2.4.3 Default Options. If' Customer fails to provide Pay or Return Decisions to Bank in accordance with these requirements, Exception Checks will be handled in accordance with the default option as set forth in the Services' Setup Form(s) for each Authorized Account, in accordance with the following: (a) Return Default. Where Customer has selected the return default option. Bank shall return to the depositary bank any Exception Check drawn on that Authorized Account. (b) Pay Default. Where Customer has selected the pay default option. Bank may finally pay and charge to the Authorized Account any Exception Check drawn on that Authorized Account. 2.4.4 Checks Presented for Payment at Bank Teller Stations. Notwithstanding anything in this Appendix to the contrary, Bank may. in its sole and absolute discretion. return to the person presenting a check drawn on an Authorized Account for payment over- the - counter at one of Bank's teller stations any such check that does not appear on a Check Issue File. Customer acknowledges and agrees that Bank shall have no obligation to inform Customer that any such check has been presented for payment at a Bank teller station. Bank shall have no liability to Customer for wrongful dishonor with respect to any such check. 2.5 Customer and Bank Communications. 2.5.1 Customer or Bank. at its discretion, may each submit to the other party a revision of any communication provided for under this Appendix. The revised communication must (i) be sent in its entirety and not in the forth of a partial amendment to the communication originally sent, (ii) identify the original communication, and (iii) be sent in the format and medium. by the deadline(s). and at the place(s) established by the receiving party. A properly submitted revised communication serves to revoke the original communication. 2.5.2 Bank shall use only Check Issue Files that comply with Section 2.2 and have not been revoked in accordance with Section 2.5.1 in the preparation of Exception Check Reports under this Appendix. 2.5.3 Customer shall use onhV Exception Check Reports that comply with Section 2.3 and have not been revoked in accordance with Section 2.5.1 in the preparation of Pay Decisions and Return Decisions. Bank shall not be obligated to comply with any Pay Decision or Return Decision received in it lormat or medium, alter a deadline, or at a place not permitted under this Appendix and Services' Setup Form(s). but may instead treat such a Pay Decision or Return Decision in accordance with the default option selected by Customer in the Services Setup Form(s). 2.5.4 Bank is not responsible for detecting any Customer error contained in any Check Issue File. Pay Decision or Return Decision sent by Customer to Bank. 2.6 Submission of Data Prior to Implementation of Services. Customer shall submit to Bank a current, reconciled list of all outstanding checks issued on each Authorized Account one (I) week prior to the implementation of the Services hereunder. Depending on the frequency with which Customer issues checks. Bank reserves the right to require Customer to submit one or more additional such lists so that all outstanding, unpaid checks issued on any Authorized Account have been reported to Bank prior to the implementation of the Services. 3. Remedies. 3.1 U.C.C. Liability. To the extent applicable, the liability provisions of U.C.C. Articles 3 and 4 shall govern this Appendix, except as modified below. To the extent permitted by U.C.C. Articles 3 and 4, the liability of Bank under this Appendix shall in all cases be subject to the provisions of the parties Cash Management Master Agreement. including. without limitation. any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. 3.2 Wrongful Honor. It shall constitute wrongful honor by Bank if Bank pays an Exception Check listed in a timely Exception Check Report unless: (i) Customer issued a Pay Decision. or (ii) CUStomel' selected the pay default option and did not issue a Return Decision by the deadline set forth in the Services Setup Form(s). In the event that there is wrongful honor, the following shall apply: 12.1 Bank shall be liable to Customer for the lesser of the amount of the wrongfully paid Exception Check or Customer's actual damages resulting from Bank's payment of the Exception Check. 3.2.2 Bank expressly waives any right it may have to assert that Customer is liable for the amomit of the wrongfully honored Exception Check on the grounds that the Exception Check was properly payable under U.C.C. Section 4 -401. 3.2.3 Bank retains the right to assert Customer's failure to exercise reasonable care under U.C.C. Sections 3 -406 and 4 -406. 3.2.4 Bank retains the right to assert the defense that Customer has sustained no actual damages because flank's honor of the Exception Check discharged for value an indebtedness of Customer. 3.3 Wrongful Dishonor. Except as provided below, it shall constitute wrongful dishonor by Bank if Bank dishonors an Exception Check: (i) that Bank has been ordered to pay pursuant to a Pay Decision. or (ii) for which Customer has not issued a Return Decision under the pay default option by the deadline set forth in the Services' Setup Form(s). 3.3.1 Bank's liability for wrongful dishonor of an Exception Check shall be limited to the damages for wrongful dishonor recoverable under U.C.C. Articles 3 and 4. 3.3.2 Notwithstanding Section 3.3.1. Bank shall have no liability to Customer for wrongful dishonor when Bank, acting in good faith, returns an Exception Check: (a) that it reasonably believed was not properly payable: or (b) if there are insufficient Available Funds on deposit in the Authorized Account: or (c) if required to do so by the service of legal process on Bank or the instructions of regulatory or government authorities or courts. 3.4 Rightful Payment and Dishonor. Except as provided in Section 3.5. the following shall apply: 3.4.1 If Bank honors an Exception Check in accordance with the pay default option selected by Customer or in accordance with a Pay Decision issued by Customer. such honor shall be rightful, and Customer waives any right it may have to assert that the Exception Check was not properly payable under U.C.C. section 4- 401. 3.4.2 If' Bank dishonors an Exception Check in accordance with the return default option selected by Customer or in accordance with a Return Decision issued by Customer, the dishonor shall be rightful, and Customer waives any right it may have to assert that the dishonor was wrongful under the U.C.C. section 4 -402. 3.4.3 Customer agrees that Bank exercises ordinary care whenever it rightfully pays or returns an Exception Check consistent with the provisions of this Appendix. 3.5 Faulty Information. Subject to the terms and conditions of the Cash Management Master Agreement. Bank shall be liable for losses, other than incidental or consequential damages, proximately caused by its honor of a check that was not properly payable, or its dishonor of a check that was properly payable, if the honor or dishonor occurred because Bank. in accordance with the provisions of Section 2 of this Appendix: j {r'l4 13 7.50.3; ?5 of 62 06I I (a) should have shown the check on an Exception Check Report but failed to do so: or (b) showed the check on an Exception Check Report but referenced the wrong check number. unless Bank provided Customer with timely information that disclosed the error. 3.6 Assignment. To the extent that Customer suffers a loss under this Appendix. Bank assigns to Customer any claim that Bank would have against a depositary or collecting bank to recover the loss. including any claim of breach of warranty under U.C.C. Sections 4- 207. 4 -208. and 4 -209. 4. Governing Law. Except where expressly required by contrary provisions of the U.C.C.. any claim. controversy or dispute arising under or related to this Appendix shall be governed by and interpreted in accordance with the governing law provision of the parties' Cash Management Master Agreement. 5. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including. without limitation. any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the parties' Cash Management Master Agreement or the Contract is terminated. In the event of termination. all sums owed to Bank hereunder shall be immediatelY due and payable. Remainder of page intentionally left blank. ,'W/9137SO. 3; 36 ,f62 06 /I C�7'7 APPENDIX VI TD CONTROLLED DISBURSEMENT SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and applies to all TD Controlled Disbursement Services (the "Services ") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix, to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement, this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS 1. Defined Terms. Capitalized terms used herein shall have the following meanings: "Controlled Disbursement itccount" means a checking Account established by Customer for the purpose of obtaining the Services described in this Appendix. " 1 11ndhW account" means a checking Account designated by Customer in the Services' Setup Form(s) that will fund all checks presented for payment from the Controlled Disbursement Account, as described below. 2. Services. The Services provide check presentment information to Customer each Business Day intended to permit Customer to use the Funding Account to fund the total amount of checks presented for payment from the Controlled Disbursement Account for that Business Day. The Services will be provided to Customer in accordance with the selections. designations. authorizations and other instructions set forth in the Services' Setup Form(s). 3. Controlled Disbursement Account. Customer agrees to open and maintain a Controlled Disbursement Account at Bank. which Account will be subject to and governed by such terms and conditions relating to such Account as Bank may issue from time to time. Customer agrees to comply with all requirements established by Bank from time to time with respect to the handling of Controlled Disbursement Accounts, including, but not limited to, all specifications for printing checks to be paid from the Controlled Disbursement Account. Customer agrees to complete and sign all documents required by Bank in order to establish the Controlled Disbursement Account and /or to provide the Services to Customer. IJpon termination of the Services for any reason, Customer authorizes Bank to close the Controlled Disbursement Account. subject to any written agreement between Customer and Bank with respect to the handling of checks presented for payment after the Controlled Disbursement Account is closed. 4. Controlled Disbursements. 'Twice each Banking Day. Bank will notify Customer of all checks presented for payment from the Controlled Disbursement Account via Bank's Internet Banking System. This check information is provided by the Federal Reserve Bank and its accuracy is not guaranteed by Bank. Bank will transfer into the Controlled Disbursement Account from the Funding Account such amounts as may be required in order to pay all checks presented and identified in the notification to Customer. Customer authorizes Bank to execute such funds transfers from the Funding Account as may be required in order to pay all such checks, including all checks presented for payment from the Controlled Disbursement Account after termination of the Service. S. Sufficient Balances. Customer agrees to maintain sufficient collected balances in the Funding Account to pay all amounts required to be transferred by Bank to the Controlled Disbursement Account to pay all checks presented for payment and drawn on the Controlled Disbursement Account, and all debits thereto, including checks presented for payment after termination of the Service. In the event there are not sufficient collected funds in the Funding Account to pay all checks so presented. checks may be paid in the order determined by Bank, in its sole discretion. 6. Overdrafts. Checks presented for payment or other debits to the Controlled Disbursement Account may be returned unpaid in any order if there are not sufficient collected funds in the Controlled Disbursement Account to cover the debits. If there are insufficient funds in the Controlled Disbursement Account to cover checks or other debits, Bank may, in its sole discretion, make transfers into the Controlled Disbursement Account to pay checks or other debits presented for payment, even if' such transfers will result in the creation of an overdraft in the Funding Account, but Bank shall not be obligated to make such transfers if Customer fails to maintain sufficient collected balances in the Funding Account to avoid the creation of an overdraft. The transfer of funds by Bank on one occasion to pay checks presented for payment shall not obligate Bank to transfer funds to pay checks presented for payment on any other occasion. 7. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank ,'W1913789 1,1 3 - "f r,2 0909 under this Appendix shall in all cases be subject to the provisions of the Contract, including. without limitation. any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionally left blank. (11'19/3789. /j 3N n /6? 009 APPENDIX VIII TD DIGITAL EXPRESS SERVICES This Appendix is incorporated by reference into the parties' Crash Management Master Agreement and applies to all TD Digital Express Services (the "Servicc(s) ") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix, to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS 1. Services. The Services provide Customer with an Internet -based system designed to expedite check depositing services by enabling Customer to use check conversion technology to submit to Bank, for deposit to Customer's Account(s), electronic check images and associated information ( "Check Images') in lieu of the original checks from which such Check Images were obtained. These Services are provided in accordance with the Check Clearing for the 21" Century Act ("Check 21"). Hardware Requirements. 2.1 In order to use the Services. Customer must utilize certain Bank - approved image /scanner hardware (the "I lardware "). Customer must either (a) have or obtain the Hardware, as approved by Bank ("Customer Hardware "), or (b) utilize Hardware provided by Bank ( "Bank I Iardware "). Customer must also have a Computer as outlined in the Cash Management Master Agreement. as Bank may spccify and approve from time to time. 2.2 It-Customer elects option (a). Customer I lardware. Customer is solely responsible for the purchase. maintenance, performance and adequacy of Customer Hardware. Bank makes no representations or warranties concerning, and has no responsibility or liability for. Customer Hardware or its use with the Services. Bank shall have no liability or responsibility whatsoever for errors, including but not limited to processing or transmission errors, resulting from any Check Images transmitted by Customer using Customer }lardware. 2.3 It' Customer elects option (b), Bank Ilardware. Customer agrees as follows: (i) Bank will retain ownership of Bank Ilardware provided by I3ank for use with the Services. (ii) Customer will not use Bank Hardware in connection with any remote check deposit service otTered by any other financial institution other than Bank. (iii) Customer acknowledges that Bank did not manufacture Bank Hardware and has provided the same to Customer on an "AS IS" basis. and warrants only that, upon delivery. Bank Hardware will conform to Bank's then current applicable standards for use of the Services. Bank I lardware is provided to Customer with a standard manufacturer's warranty. Customer shall thereafter be responsible for purchasing any and all additional manufacturer warranty period(s) beyond the standard warranty, as may be made available by the manufacturer. for complying with all manufacturer recommendations for preventive maintenance. or for repairing or replacing Bank Ilardware. (iv) Customer shall bear the entire risk of loss. theft damage or destruction of Bank 1 Iardware from the date of receipt until return shipment to a Bank branch or shipped postage -paid to Bank. Such loss. damage or destruction ol'Bank I Iardware shall not relieve Customer of the obligation to make payments or to comply with any other obligation under this Appendix. (v) Upon termination of this Appendix by either party for any reason, Customer shall return Bank Ilardware in the same condition as when originally provided to Customer. except for ordinary wear and tear resulting from proper use. Bank I lardware shall be packed for proper return shipment to such place as Bank shall spccify. In the event Bank Hardware has not been returned within fifteen (15) days of termination of this Appendix. Customer shall make payment to Bank in an amount equivalent to Bank's replacement cost for Bank 1 lardware. 3. Check Images; Image Replacement Documents. 3.1 Customer may use the Services to deposit original paper checks using the Hardware to scan. capture and submit Check Images to Bank through the Services' Internet site ("Services Site "). Eligible items for deposit include original checks that Customer has received for payment or deposit, and obligations of financial institutions (travelers' checks, cashier checks, official checks, and money orders). The following check types. however. are not eligible for use with and may not be processed using the Services: (i) Checks payable to a third party (rather than to Customer): I ( -: 4833-0113-025- 39 ,(62 0912 (ii) Remotely - created checks: (iii) Checks drawn on banking institutions outside the U.S. or in currencies other than U.S. Dollars: (iv) Irregular checks (e.g.. where the numerical and written amounts are different): (v) Previously- returned checks: (vi) Checks payable to or in cash: (vii) Checks exceeding any Customer transaction or file limits as Bank may establish from time to time: and (viii) Checks that are postdated or more than six (6) months old. 3.2 Customer shall enter check information into the Services Site, imaging the front and the back of each paper check and capturing the information contained in the MICR line of the paper check. Customer shall review each Check Image for clarity to ensure that the item can be reproduced as an Image Replacement Document ("110)(s)" or "Substitute Check(s) "). Using the Services. an electronic file will be created ("Electronic Filc ") that contains electronic information relating to and converted from the paper checks that have otherwise been truncated or removed from the firrward collection and payment process (each an "Electronic Item "). To ensure accuracy. Customer shall balance the dollar total of each deposit to the sum of the Electronic Items prior to transmitting the Electronic Pile to Bank. Customer shall determine that the Electronic File has been received based on the confirmation page of the Services Site. Bank will indicate acceptance of the transactions and any rejected transactions on the Services Site. Customer shall process any rejected transactions as paper checks through the normal paper check deposit process. 3.3 Customer shall enter the dollar amount of a paper check(s). along with any other optional information that Customer would like retained by the Services Site. The Services Site provides for reports and exporting of the information that has been entered. 3.4 Bank shall electronically deliver to Customer. through the Services Site. a confirmation of receipt for each deposit submitted. and the deposit shall be considered received by Bank when such confirmation is delivered to Customer. Deposits received via the Service by 9:00 p.m. Eastern Timc on any Business Day or at any time on any Calendar Day that is not a Business Day will be posted to Customer's Account on the same Business Day. with next Business Day availability of'deposits based on Banks Account Agreement. Bank reserves the right to reject any single check image or group of check images for any reason. before or after delivery of confirmation of receipt. 3.5 Customer acknowledges and agrees that in the event any deposited item converted to a Check- Image is returned for any reason (for example, non - sufficient funds). Bank may return the item to Customer by delivery of either a Substitute Check or the Check Image, including all return information. Return items will be handled in the same manner as check deposits in accordance with the Account Agreement. 4. Customer Responsibilities and Obligations. 4.1 Customer represents, warrants and covenants that alter truncation of an original check. Customer shall safeguard the Electronic Items and original checks identified in any Electronic File previously sent to Bank in order to ensure that such original checks and Electronic Items: (i) shall not be suhrnitted for deposit with Bank or any other financial institution. except in accordance with the terms and conditions of this Appendix related to un- processable Electronic Items and (ii) shall not be transferred for value to any other person or other entity. Customer shall ensure that each original check is properly marked with the wording which states that the deposit has been sent for processing (" Electronically Presented"). 4.2 Upon receipt of any transmitted Electronic File, Bank shall be the lawful owner of such F,Icct•onic File and each Electronic Item with respect to original checks imaged in that Electronic File. Customer shall retain all original checks truncated pursuant to this Appendix for a period of sixty (60) Calendar Days in a manner that is mutually agreed upon between the parties hereto. however, for accounting. auditing and other legal purposes, Customer may keep electronic records regarding its receipt and deposit of such checks, provided such internal electronic records cannot be used to generate duplicate Electronic Files for purposes of depositing and presenting such checks for payment. 4.3 Customer shall deliver promptly to Bank, upon its request, the original check if it request is made within the retention period provided above, or Substitute Check or Sufficient Copy thereof, for each Electronic Item created by Customer. The term "Sufficient Copy' means a copy of an original check that accurately represents all of the information on the front and back of the original check as of the time the original check was truncated or is otherwise sufficient to determine whether or not a claim is valid. 4.4 Customer shall not create at anv time an Electronic File under this Appendix or otherwise use the Application to capture or maintain tax identification numbers or non - public personal information of any third - party from whom Customer has received an original check for payment or deposit or which Customer has selected for truncation. 4.5 Customer agrees to abide by all federal and state laws. and rules and regulations applicable to banking transactions. 4.6 If Bank receives a returned item for a check deposited by Customer after Customer has terminated this Appendix, then Customer agrees that Bank may debit Customer's Account. or if' such Account has been dosed by Customer. Bank will send a request for payment to Customer, and Customer agrees to paN Bank within a commercially reasonable period of time. 4.7 Customer agrees to have controls in Place to ensure that the Services. including the I lardwarc and checks processed through the Hardware, are properly I/C 4833- 0113 -0 ^5- 40 ,,f62 0912 safeguarded and stored in accordance with the timeframc set forth in Section 4.2 above and in a secure location. under effective control, in order to safeguard against unauthorized access and use. Customer shall ensure that all such checks are thereafter destroyed by a cross - shredder. and /or pulped or otherwise destroyed in such a manner that does not permit recovery, reconstruction or future use of the checks. Customer agrees that it will not simply throw out such paper checks with other classes of records or with miscellaneous trash. Customer agrees to be responsible for all consequential damages resulting from lack of proper controls over processed checks. 4.8 Customer shall notify Bank of any interruptions in. delay or unavailability of. or errors caused by the Services immediately upon discovery thereof. Notwithstanding the foregoing, in the case of any error caused by the Services and subject to Section 1 I of the parties' Cash Management Master Agreement, Customer shall provide such notice within thirty (30) Calendar Days of the date of the earliest notice to Customer which reflects the error. Failure of Customer to provide such notice to Bank shall relieve Bank of any liability or responsibility for such error, omission or discrepancy. 5. Customer Warranties, Covenants. Customer makes the following representations, warranties and covenants as of the effective date of this Appendix and upon each delivery of-an Electronic File to Bank: 5.1 An Electronic File may include an electronic representation of a Substitute Check. Customer shall redeposit a returned original check or a returned Electronic Item by delivering the same to any Bank branch location. A returned original check or returned Electronic Item may not be rc- submitted by Customer using the Services. Customer may only use the Services to rc- submit an IRD or Substitute Check that has been returned to Customer for non - sufficient funds. 5.2 With respect to each Electronic Item in any Electronic File delivered to Bank, the Electronic Item accurately represents all of the information on the front and back of the original check as of the time that the original check was created by the payor: contains all required and valid endorsements: replicates the MICR line of the original check: and meets all FR13 standards of and technical requirements for sending Electronic Items to any as set forth in the applicable FRB operating circular. or as established by the American National Standards Institute ("ANSI ") or any other regulatory agency. clearing house or association. Specifically, each Electronic Item of each original check shall be of such quality that the following information can clearly be read and understood by sight review of-such Ilectronic Item: the check: (i) the amount of the check. (ii) the payee of the check: (iii) the signature of the payor of (iv) the date ofthe check: (v) the check number: (vi) the information identifying the payor and the paying bank that is preprinted on the check, including the MICR line: and (vii) all other information placed on the original check prior to the lime an image of the original check is captured, such as any required identification written on the front of the check and any endorsements applied to the back of the check. 5.3 Customer shall also ensure that the following information is captured from the MICR line of each original check: 0) the American Bankers Association routing transit number ("R'I'N" ). (ii) the number of the account on which the check is drawn: (iii) when encoded. the amount of the check: and (iv) when encoded, the auxiliary on -us field (serial number) and the process control field of the check. 5.4 The Electronic Item bears all endorsements, if any, applied by previous parties that handled the check in any form (including the original check, as Substitute Check. or another paper or electronic representation of such original check or Substitute Check) for transfer. forward collection or return. Customer shall endorse cacti original check prior to truncation. 5.5 Customer is entitled to enforce the original check. or Customer is authorized to obtain payment of the original check on behalf of a person who is either entitled to enforce the original check or is authorized to obtain payment on behalf of a person entitled to enforce the original check. 5.6 Customer will submit Financial and /or other additional information to Bank upon request in order I'm- Bank to establish or amend Customer's deposit and file limits as further described in Section 6 and as established by Bank and communicated to Customer, or to otherwise monitor or audit Customer's use of the Services and compliance with this Appendix. Customer will also notify Bank of any change in transaction volumes or financial condition that may have an effect on this Appendix or Customer's use of the Services. 5.7 Customer shall also request permission from Bank in advance of any change in locations at which the Services are used or change in the physical location or address of any Hardware from its original Bank- approved location or address, which permission Bank may grant or refuse in its sole and exclusive discretion. In addition to but not in lieu of the foregoing. Customer shall request advance permission from Bank prior to using the Services and /or any hardware outside the continental United States and /or outside of those states (including the District of Columbia) in which Bank operates from time to time. Bank may grant or decline such request in its sole and exclusive discretion and in consideration of applicable law. I/C 4b33- 0113 -025- 41 o162 0912 5.8 Both Customer and the clients with whom it does business arc reputable and are not using Bank as a conduit for money laundering or other illicit proposes. 5.9 None of Customer's transactions to be processed by Bank are prohibited by any applicable law. regulation. order. rule or, judgment. 5.10 Customer Electronic Files will not contain viruses that originate from Customer's Computer. 5.11 None of Customer's employees are a national of a designated blocked country or "Specially Designated National­. "Blocked Entity". "Specially Designated Terrorist'. "Specially Designated Narcotics Trafficker', or '`Foreign Terrorist Organizations" as dclined by the United States Office of Foreign Assets Control. 5.12 Customer is responsible for implementing operational controls and risk- monitoring processes. as well as conducting periodic sell' assessments of the security of the Services and its processes and practices with regard to use of the Services. 6. Deposit and File Limits. Customer's use of the Services is limited as more particularly described in the Services' Setup Form(s), and as the parties may otherwise agree from time to time. Such limits may include but are not limited to maximum total daily dollar amounts: maximum per item dollar amounts: maximum percentage of monthly transactions returned: and maximum number of items to be deposited per day. Administrator(s) and Authorized Users. 7.1 Customer may designate Administrator(s) relative to the Services, as set forth in the Services' Setup Form(s). Customer is solely responsible for designating its Administrator(s). Customer agrees to provide Bank. upon Bank's request, with any certificate or documentation that is acceptable to Bank specifying the name of the person who is authorized to be designated as Administrator(s) from time to time. 7.2 The Administrator(s) may designate other Administrators and /or Authorized Users. Customer accepts as its sole responsibility an Administrator's designation of other Administrators and Authorized Users. Customer understands that the Administrator(s) will control, and Customer authorizes the Administrator(s) to control. access by other Administrator(s) and Authorized Users of the Services through the issuance of passwords. The Administrator(s) may add. change or terminate Customer's Authorized Users from time to time and in his /her sole discretion. Bank does not control access by any of Customer's Authorized Users to any of the Services. 7.3 Customer will require each Administrator and each Authorized User to comply with all provisions of this Appendix and all other applicable agreements. Customer acknowledges and agrees that it is fully responsible for the failure of any Administrator or any Authorized User to so comply. 7.4 Whenever any Authorized User leaves Customer's employ or Customer otherwise revokes the authority of any Authorized User to access or use the Services. Customer must notify the Administrator immediately, and the Administrator is solely responsible for de- activating such Authorized User's password. Whenever an Administrator leaves Customer's employ or Customer otherwise revoke an Administrator's authority, to access or use the Services. Customer remains fully responsible for all use of the passwords and the Services. 8. Security Procedures. 8.1 Upon successful enrollment. Customer can access the Services via the Services Site. or any website that Bank may designate from time to time. using the security procedures as described from time to time. Bank will provide Customer with an organizational or User ID that is the electronic identification, in letters and numerals, assigned to Customer by Bank that will be used for log -in by Customer's Administrator(s) and Authorized Uscr(s). Bank will also provide the Administrator(s) initially designated by Customer with an initial individual password to gain access to the Services. The Administrator(s) and Authorized Uscr(s) must change his or her individual password from time to time for security purposes, as prompted by the Services Site, or more frequently. 8.2 Customer acknowledges that Administrator(s) will, and Customer authorizes Administrator(s) to, select other Administrators and Authorized Users by issuing to any person an individual password. Customer further acknowledges that Administrator(s) may, and Customer authorizes Administrator(s) to, change or de- activate the individual password and /or any individual password from time to time and in his or her sole discretion. 8.3 Customer acknowledges that. in addition to the above individual passwords, access to the Services includes, as part of the Access Devices, a multi - factor authentication security procedure at log -in for Customer. including Administrator(s) and Authorized Users. This additional security procedure involves an additional access code and Computer registration that is in addition to User ID and individual password security (hereinafter "Enhanced Log-in Security"). 8.4 Bank does recommend as a commercially reasonable security procedure that Customer implement dual control of the Services, whereby one Authorized User creates, edits, cancels, deletes and restores an Electronic File, and a second different Authorized User reviews the Electronic File prior to it being released. 8.5 Customer accepts as its sole responsibility the selection, use, protection and maintenance of confidentiality, of. and access to, the Access Devices. Customer agrees to take reasonable precautions to safeguard the Access Devices and keep them confidential. Customer agrees not to reveal the Access Devices to any unauthorized person. Customer further I/C 4833-011 3-025- 42 of 62 091 agrees to notify Bank immediately if' Customer believes that the confidentiality of the Access Devices has been compromised in any manner. 8.6 The Access Devices identify and authenticate Customer (including Administrator(s) and Authorized 1, Jsers) to Bank when Customer accesses or uses the Services. Customer authorizes Bank to rely on the Access Devices to identify Customer when Customer accesses or uses any of the Services, and as signature authorization for any Payment, transfer or other use of the Services. Customer acknowledges and agrees that Bank is authorized to act on any and all communications or instructions received using the Access Devices, regardless of whether the communications or instructions are authorized. Bank owns the Access Devices, and Customer may not transfer them to any other person or entity. If this Appendix is terminated. Customer's access to the Services will be immediately terminated. 8.7 Customer acknowledges and agrees that the Access Devices and other security procedures applicable to Customer's use of the Services are a commercially reasonable method for the propose of verifying whether any Payment, transfer or other use of the Services was initiated by Customer. Customer agrees to be responsible for any transmission Bank receives through the Services that is processed by Bank in accordance with the security procedures, even if such transmission is not authorized by Customer, including any fraudulent transmission by Customer's employees or agents. Customer agrees that any election Customer may make to change or waive any optional security procedures recommended by Bank is at Customer's risk and that any loss resulting in whole or in part from such change or waiver will be Customer's responsibility account. Customer further acknowledges and agrees that the Access Devices are not intended, and that it is commercially reasonable that the Access Devices are not intended, to detect any errors relating to or arising out of a payment, transfer or any other use of the Services. 8.8 If Customer has reason to believe that any Access Devices have been lost, stolen or used (or may be used) or that a Payment, transfer or other use of the Services has been or may be made with any Access Devices without Customer's permission, Customer must contact its Administrator. Customer also agrees to provide Bank with immediate notice of any actual or suspected breach in the security of or other unauthorized access to the Services through use of Customer's Computer. Such notice shall include a description of the incident in general terms: a description of the type of information or data related thereto that was the subject of unauthorized access or use: a description of what Customer has done to protect the information or data from further unauthorized access: and a telephone number or other contact information so that Bank can call for further information or inquiry. In no event will Bank be liable for any unauthorized transaction(s) that occurs with anv Access Devices. 9. Limitation of Liability. In addition to but not in lieu of the limitations of liability and related provisions contained in the parties' Contract. Bank shall have no liability for any error or delay in performing the Services and shall have no liability for not affecting a Check Image. i I': (i) Bank receives actual notice or has reason to believe that Customer has filed or commenced a petition or proceeding for relief under any bankruptcy or similar law: (ii) The ownership of funds involving a Check Image or Customer's authorized representative's authority to transmit a Check Image is in question: (iii) Bank suspects a breach of the security procedures: (iv) Bank suspects that Customer's Account has been used for illegal or fraudulent purposes: or (v) Bank reasonably believes that a Check Image is prohibited by federal law or regulation, or otherwise so provided in the Appendix. Further. Bank will not be liable to Customer for any unauthorized actions or fraud initiated or caused by Customer or its employees or agents. Bank will also be excused from failing to transmit or delay in transmitting a Check Image if' such transmittal would result in it exceeding any limitation imposed on it by any governmental or regulatory body. 10. Audit Rights and Site Visits; Internal Controls. Bank, its accountants, auditors or agents shall have the right to conduct site visits of Customer, as well as review, inspect and audit, at Bank's expense and with reasonable notice, and at any time as Bank may in good faith deem necessary or reasonable during or after the term of this Appendix, Customer's compliance with the terms of this Appendix, including but not limited to Customer's use of the Services, its Computer and security infrastructure. and the books and records of Customer related to: (i) Customer's activities hereunder and /or (ii) conformance with Customer's obligations hereunder. In addition. Bank reserves the right, in its sole and exclusive discretion, to require Customer to implement additional internal controls at Customer location(s) where use of the Services occurs and to request information from Customer relative to Customer's security infrastructure. Any review, inspection or audit to be performed by or for Bank pursuant to this Section 10 shall be conducted only during normal business hours, using reasonable care not to cause damage and not to interrupt the normal business operations of Customer. 11. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract, including, without limitation. any provisions thereof that exclude or limit warranties made by. damages payable by or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in I7(''- M33- 0713 -025- 43, #62 0912 writing by (lank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionally left blank. IA' 4833- 0113 -025- 44 n(41 0912 APPENDIX IX TD ACCOUNT RECONCILEMENT SERVICES - FULL This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and applies to all TD Account Reconcilement Services — Pull (the "Services") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix, to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS 1. Services. The Services described in this Appendix will assist Customer in reconciling and managing the check and deposit activity in Customer's designated checking Account(s) ( "Authorized Accounts "). Use of the Services does not affect any of Customer's obligations. which are described in Bank's Business Deposit Account Agreement, to discover and report unauthorized or missing signatures and endorsements, or alterations on checks drawn on Customer's Accounts. 2. Submission of Data. 2.1 Customer shall have checks prepared in accordance with Bank specifications. and will supply Bank with twenty -five (25) voided checks to be used for testing. The checks will be tested to ensure the paper stock is of a minimum weight and is encoded with Bank's ABA (routing and transit) number, account number and check number to ensure the readability of the MICR line on Bank's equipment. 2.2 Customer shall send a file to Bank containing information regarding checks that have been issued by Customer ("Check Issue File') in the format and medium. by the scheduled day(s) and to the place(s) specified by Bank and agreed to by Customer as set forth in the Services' Setup Form(s). The Check Issue File shall include check issue date, check issue amount, payee, stop payments, and voided or cancelled checks, if applicable. 2.3 Prior to implementation of the Services. Customer shall submit to Bank a current, reconciled list of all outstanding checks issued on each Authorized Account one (I ) week prior to the implementation of the Services hereunder. Depending on the frequency with which Customer issues checks. Bank reserves the right to require Customer to submit one or more additional lists so that all outstanding, unpaid checks issued on any Authorized Account have been reported to Bank prior to the implementation of the Services hereunder. 2.4 Customer will send to Bank a test file in the format and medium as identified in the Services' Setup Form(s) to ensure the readability of the Check Issue Pile on Bank's equipment. 2.5 Customer agrees to receive its paid check data ("Paid Check Data ") from Bank in the specified lormat and medium, on the scheduled day(s) and at the place(s) specified by Bank and as set forth in the Services' Setup Form(s). 2.6 prior to receiving a file from Bank containing Customer's Paid Check Data, Customer will be provided a test file by Bank to ensure the readability of the Paid Check Data, on Customer's equipment. Customer agrees to report any test file failures. 2.7 Bank shall compare each of Customer's paid checks by check number and amount against each Check Issue Pile received by Bank. Bank does not, and shall not be obligated to, compare any other data (such as payee names) on a presented check with a Check Issue File. even if a Check Issue Pile contains such other data. Bank may satisfy its obligation hereunder by comparing check numbers and amounts received in substitute checks and /or electronic presentment of checks. 3. Statement of Transactions. Within five (5) Business Days following the scheduled dale for reconcilement, as set forth in the Services' Setup Form(s). or receipt of the final Check Issue File for the current reconcilement period as set forth in the Services' Setup Form(s). Bank will forward to the address provided by Customer a fully reconciled report including a listing in check number sequence of all outstanding paid, issued, voided, stopped and cancelled items From the statement schedule. Customer shall review the listing and report any errors as set forth in the Cash Management Master Agreement between Bank and Customer. 4. Effectiveness. Customer agrees to all the terms and conditions of-this Appendix. Bank's liability under this Appendix shall in all cases be subject to the provisions of the Contract, including, without limitation, any provisions thereof that exclude or limit warranties made by, damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Full Reconcilement Services Appendix is 111'1913--,V. 1,1 45 ,f62 (11)(19 accepted in x%riting by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionallN left blank. N "1973 % -R /, 46 n(G2 0909 APPENDIX XII TD CHECK IMAGING SERVICES 'This Appendix is incorporated by, reference into the parties' Cash Management Master Agreement and applies to all TD Check Imaging Services (the "Services ") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix. to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement, this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS 1. Services. The Services are designed to provide Customer with images of Customer's paid checks and a file in portable Document Format (" PDF -) of the Account statement associated with those checks on an optical compact disc ("CD "). On a predetermined schedule, or upon Customer's Account statement cycle, a CD which contains front -and -back images of all Customer checks paid during that period will be mailed to Customer. The CD contains an associated index that is used for the retrieval of the paid check images. Application software. sublicensed to Customer by Bank and installed on C'ustomer's Computer ("Computer Software"), is used to scan the CD and produce images that match the index search criteria entered by Customer. flank will include images of any substitute checks and /or reconstituted electronic images on the CD. Bank may also provide Customer with images of Customer's deposited checks (front and back) and deposit tickets as part of the Services. subject to Bank's prior approval. 2. Software; Hardware. In addition to but not in lieu of the terms and conditions contained in the parties' Cash Management Master Agreement regarding software and Customer's Computer, the following shall also apply: 11 The Computer Sollware will be included with each CD mailed to Customer. Customer may be provided with additional Computer Software, or with software to be placed on Customer's network ( "Network Software'). Service is contingent upon the successful installation of the Computer Software and any Network Software (collectively. the "Services' Software") by Customer. 2.2 A user manual will be provided to Customer which outlines the hardware and Services Software requirements, as well as specific Customer instructions for use of the Scrviccs. Customer shall be solely responsible, at C'ustomer's expense. for obtaining any and all requisite hardware and software, in addition to the Scrviccs' Software. for proper utilization of the CD and for repairing. servicing, and maintaining any and all such hardware. 2.3 Customer understands and acknowledges that the Services' Software is not the property of Customer. Customer acknowledges that Customer has, and shall have. no right, title, or interest in or to the Services' Software, except the perpetual license and right to use the Services' Software for the purposes described herein. Customer further acknowledges that Customer has. and shall have, no right to copy. transfer. alter. modify. reverse compile. reproduce in any manner or convey in any manner. any part or all of the Services' Software. 2.4 Bank shall have the right to modify. correct. enhance or issue replacement Services' Software from time to time at its sole discretion. Customer shall immediately update the Services' Software with any requisite changes upon notice thereof from Bank. 3. CD Issuance. 3.1 Bank will use reasonable efforts to produce and mail a CD to Customer within rive (5) Business Days after the end of the Account statement cycle (the "Cycle Cut -Off Period`). Bank will use reasonable efforts to produce a replacement CD within five (5) Business Days of receipt of notice from Customer should the CD be lost or deficient. 3.2. Maximum Time Period for Replacement. Customer acknowledges and understands that Bank may not be able to produce or replace a CD after one hundred twenty (120) days have elapsed from the end of the respective Cycle Cut -Off Period. 4. No Warranty. In addition to but not in lieu of the terms and conditions contained in the parties' Cash Management Master Agreement regarding disclaimer of warranties, BANK FURTHER DISCLAIMS ANY IMPLIED WARRANTY OF DURABILI'T'Y OF THE IMAGES OF CHECKS IMAGED IN CONNECTION WITI l THE SERVICES. 5. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including, without limitation. any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in (W1913S13Jf 4 °n!I' OWN %Nriting by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionally left blank. jH79NA'13. l; J.Y n(�_' i)9UY APPENDIX XIII TD ZERO BALANCE ACCOUNT SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and applies to all TD Zero Balance Account Services (the "Services ") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix. to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control. but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS Services. 1.1 Customer will designate a primary checking Account (the ­ZBA Parent Account­). and one or more secondary Accounts (the "ZBA Sub- Accounts "). 1.2 Through the Services, Customer authorizes Bank to transfer funds between the Z13A parent Account and ZBA Sub - Accounts in order to bring the respective balances of the ZBA Sub- Account(s) to the pre- selected target balance(s), as set forth in the Services' Setup Form(s). 1.3 Customer may select a target balance for each Sub - Account in the amount of $0 or a pre - defined collected or ledger balance amount. 1.4 P.ach Z13A Sub- Account's daily balance in excess of the target balance, including both collected and uncollected balances. will be transferred automatically to the ZBA Parent Account. unless Customer elects to transfer daily collected balances only. 1.5 In the event the daily balance in any ZBA Sub-Account is less than the target balance, sufficient funds from the ZBA Parent Account will, to the extent available, be transferred to the ZBA Sub - Account to reach the target balance. 1.6 Bank is under no obligation to transfer funds to any one or more ZBA Sub - Accounts to the extent that such transfer(s) would cause an overdraft of collected balances in the ZBA parent Account. Bank may. in its sole discretion. determine the priority in which funds from the Z13A Parent Account arc applied to Z13A Sub- Account(s). 1.7 Customer agrees that Bank is not acting as a fiduciary with respect to funds in either the ZBA Parent Account or in any 'ZBA Suh- Account. 1.8 If any of the ZBA Sub - Accounts are owned by an Affiliate of Customer, then (1) Customer represents and warrants it has all necessary power and authority to transfer funds into and out of such Z13A Sub - Account(s), and (2) Customer will indemnify Bank from any claim by any owner(s) of such ZBA Sub- Account(s) or any third party with respect to a transfer into or out of such ZBA Sub- ACCOUnt(S). 2. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including. without limitation. any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full lorce and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder olpage intentionally left blank. �W104074s i; P) „#i2 Bank APPENDIX XIV TD CURRENCY SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and applies to all TD Currency Services (the "Services ") made available to Customer by Bank or Bank's third - party service provider. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix, to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control. but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS I. Services. The Services described in this Appendix provide Customer with (1) money room cash and check deposit processing, as described in further detail below. including: counting. validating. posting and adjustments to Customer's Account, and (2) cash disbursement orders, as described in further detail below, including: packaging of coin and currency orders and debiting of Customer's Account. Money Room Cash and Check Deposits. 2.1 With respect to money room cash and check deposit services, Customer shall engage and execute an agreement between Customer and an armored carrier company ( "Armored Carricr') that is on Bank's approved list of Armored Carriers. Customer will provide Bank with a copy ol' Customer's agreement with the Armored Carrier upon Bank's request. Customer will arrange for the Armored Carrier to retrieve and transport all U.S. or Canadian (the latter being subject to Bank's prc- approval and acceptance in limited geographic areas only) coin and currency ("Cash Deposits ") and checks ( "Check Deposits ") (collectively, the "Deposits ") from certain of Customer's locations. Customer will disclose to Bank its chosen Armored Carrier. and Bank will designate a [lank money room processing location (each a "Cash Processing Center") to which Armored Carrier shall deliver Customer's Cash Deposits. Customer will infirm Bank of any requested changes to these arrangements. Customer will prepare all Deposits in accordance with Bank's Deposit Preparation Guidelines to ensure accurate and timely credit. Bank will provide Customer with a copy of Bank's Deposit Preparation Guidelines. 2.2 The Armored Carrier will transport the Deposits to Customer's Bank- designated Cash processing Center. The Cash Processing Center will count all Cash Deposits and record the total amount of funds to be credited on Bank's books and records as a Cash Deposit to Customer's Account(s). To the extent the Deposits include Check Deposits. Bank shall arrange for transport of those Check Deposits to a Bank - designated [lank check processing location (each a "Check Processing Center "). sn ,f 62 2.3 In accordance with the Bank's Deposit Preparation Guidelines, Crash Deposits shall be prepared separately from Check Deposits and bundled separately by Customer for pick -up by Customer's Armored Carrier and delivery to Bank's Cash Processing Center. 2.4 Bank will provide Customer with same -day provisional credit for Cash Deposits received by the Bank - designated Cash Processing Center in accordance with the Cash Processing Center's cut -off time of 6:00 pm. FT. Bank is not responsible if Customer's Armored Carrier does not deliver to the Bank - designated Cash Processing Center in time to meet the same -day provisional credit cut - offtime. Credit may not be issued same -day ifthe Deposits are not prepared in accordance with Bank's Deposit Preparation Guidelines. Deposits remain the sole and exclusive property of Customer until Customer's Armored Carrier has delivered the Deposits to Bank's Cash Processing Center. Customer shall bear the entire risk of loss, theft. damage or destruction of the Deposits upon Customer's Armored Carrier pick -up of the Deposits until delivery to Bank's Cash Processing Center. 3. Currency Requisitions. 3.1 Customer may initiate a request I or Cash (a "Cash Order ") via Bank's Cash Processing Center's automated touchtone system, or by special arrangement with Bank only, via Bank's local branch office(s). Cash Orders via Bank's automated touchtone system shall be initiated by Customer using its Bank- issued User ID and personal identification number (" PlN`). The ordering deadline for Cash Orders on a Business Day for delivery the following Business Day varies by Cash Processing Center. Cash Orders must be made by the designated Cash Processing Center's ordering deadline on a Business Day for the Armored Carrier's pick -up on the following Business Day. All Cash Orders must be in Federal Reserve Standard Lots as set forth in the Cash Order form provided by Bank to Customer. 3.2 For Cash Orders placed by Customer in accordance with this Section. Bank will fulfill Customer's Cash Order and debit Customer's Account on the Business Day prior to the Business Day for pick -up by Customer's Armored Carrier. Cash Orders on a Customer Account with insufficient funds may not be processed, in Bank's sole and exclusive discretion. Cash remains the sole and exclusive property of Bank until Customer's Armored Carrier signs the Bank - designated Cash Proccssing Center's manifest confirming Customer's Armored Carrier's pick -up of the Cash Order. Customer shall bear the entire risk of loss, theft, damage or destruction of the Cash Order upon Customer's Armored Carrier signing the Cash Processing Center's manifest confirming the Armored Carrier's pick -up of the Cash Order. 4. Armored Carrier as Customer's Authorized Agent. Customer represents and warrants that its Armorcd Carrier is acting as its duly authorized agent at all times when interacting with Bank as described in this Appendix. Customer authorizes Bank to rely upon that authorization when interacting with Customer's Armored Carrier. Subject to the provisions of Section 768.28 of the Florida Statutes, as applicable and as the same may be amended from time to time, Customer agrees that Bank's reliance on the foregoing when interacting with Customer's Armored Carrier shall he deemed reasonable. and further agrees to defend. indemnify. and hold Bank harmless from any and all claims, demands. damages. and liabilities (including reasonable attorneys' fees and expenses) directly or indirectly arising out of or incurred by reason of the Armored Carrier interacting with Bank as an agent for Customer. 5, Disputes Regarding Validity of Instructions, Deliveries. 5.1 Customer agrees that any and all disputes, claims, controversies, or causes of action that it may have now or in the future that arc or may be directly or indirectly related to either (a) the legitimacy, accuracy. or timeliness of arrival of any Deposits to the Bank - designated Cash Processing Center, or (b) the pick -up of Cash Orders by Customer's Armored Carrier from the Bank - designated Cash Processing Center, shall be solely and exclusively between the Armored Carrier and Customer. Customer agrees that Bank shall be held harmless and excluded from any and all such matters. 5.2 Customer further agrees that Bank may make any and all adjustments to amounts deposited to or withdrawn from Customer's Account(s) iC subsequent to receipt and /or processing of a Deposit or a Cash Order. Bank discovers or becomes aware of an error in or omission Irom such Deposit or Cash Order. The parties understand and agree. however, that this right of correction and adjustment shall be at Bank's sole and exclusive discretion and shall not create any obligation or duty of Bank to examine. inspect. scrutinize or question any Deposit or Cash Order it receives from Customer or its Armored Carrier. 6. Adjustments to Cash Order(s). In the event Customer believes there is a discrepancy with a delivery of a Cash Order. Customer must send a written notice of discrepancy to Bank no later than ten (10) Business Days after Customer's receipt of the Cash Order. The written notice shall be on Customer's letterhead, signed by an Authorized Signer on the Account, and shall describe the discrepancy and request research and resolution of the discrepancy. Customer should include originals of any currency straps involved, and copies of any and all Bank materials provided with the Cash Order delivery. It' Customer fails to notify Bank within such time period, and Bank is required to adjust Customer's Account, Bank will not pay interest to Customer on the amount of the adjustment. 7. Adjustments to Check Deposits and Cash Deposits. Bank shall also have the right to make any and all adjustments to the amount to be credited to Customer's Account(s) as a Check Deposit or Cash Deposit if. subsequent to Bank's receipt and /or processing. Bank discovers or becomes aware of an error or omission in the Deposit. 8. Availability of Deposits. Customer understands and agrees that the availability for withdrawal. including for the fulfillment of any Cash Ordcr(s), of any deposit of Cash Deposits or Check Deposits. shall be governed by the funds availability provisions of this Appendix and the Account Agreement, as the same may be amended from time to time. 9. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract. including. without limitation, any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to the Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the Contract or Cash Management Master Agreement is terminated. Remainder of page intentionally left blank. 51 „162 FTM 7 APPENDIX XXI TD DATA TRANSMISSION SERVICES This Appendix is incorporated by reference into the parties' Cash Management Master Agreement and applies to TD Data Transmission Services made available to Customer by Bank or Bank's third -party service provider. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement. Except as otherwise expressly provided in this Appendix, to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement. this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS 1. Services. The Data Transmission Services (the "Services ") provide Customer with the ability to exchange information files with Bank's (or its third -party service provider's) information systems for a variety of needs and functions. This Service allows Customer to send and /or receive its Bank tiles using File Transfer Protocol ("FTP "). Hypertext Transfer Protocol Secure ("Secure Web"). Secure File Transfer Protocol (" SPAT" ), or via such other method as the parties may agree upon from time to time. as may be set forth in a Services' Setup Form(s). 2. FTP Transmission. 2.1 'Phis method ol' data transmission permits Customer to deliver and /or receive encrypted files to a Bank- maintained FTP server. Bank will create a drop - box directory on the server where Customer may upload and deliver data files. To send data to Bank, Customer will either push the data lilts to Bank's directory, or Customer will give Bank a unique user name, password and Customer service address, and Bank will deliver the file. For data Bank sends Customer. Customer will pull the data files from its outbound directory on the server. 2.2 The technical requirements for FTP over the Internet include an Internet connection, FTP client capabilities, and Pretty Good Privacy ("PGP") or equivalent software for file encryption and decryption. 2.3 Files for transmission by FTP must be encrypted using PGP Version 4.0 or higher. PGP provides encryption technology including encryption, decryption. key management, encrypted email, digital signatures. key generation. certified keys and key revocation. Bank will generate a public key /private key pair for Customer. The public part of the key will be sent to Customer via Customer's assigned mailbox on Bank's transmission platform. The private part of the key will be securely kept within Bank. Customer will also generate a key pair for files that it sends to Bank. The public part of this key pair will be sent to Bank, also via the mailbox, while only Customer will know the private kcy. 2.4 To begin transmission by FTP, Bank will establish Customer's access to Bank's FTP server. Bank will provide Customer with the domain name required for the FTP connection. Customer will be provided a User ID and password that is unique to Customer and will be required each time Customer wishes to connect to Bank's transmission platform to send or receive files. PGP public keys for encryption will be exchanged. Bank and Customer will perform. to their mutual satisfaction, connectivity testing between platforms and encryption testing on transmitted files prior to Customer's use of the Service via F "fP transmission. 3. Secure Web Transmission. 3.1 This method of data transmission permits Customer to deliver and /or receive files using an Internet connection, User ID and password. Bank will provide Customer with the domain name of a website that will display a web page with Customer's root directory. Customer can upload data tiles to this directory by clicking the Browse button and selecting the file from Customer's local network. Data files sent by Bank will be displayed in Customer's outbound directory and may be downloaded by Customer to its local network. 3.2 The technical requirements for Secure Web include an Internet connection and browser supporting 12 &bit Secure Sockets Layer ("SSL ") encryption. 3.3 Files for transmission through Secure Web arc encrypted using SSL. SSL is an open protocol for securing data communication across computer networks that provides a secure channel for data transmission through its encryption capabilities. SSI, allows for the transfer of digitally - signed certificates for authentication procedures and provides message integrity to protect against data being altered en route. Bank and Customer will perform. to their mutual satisfaction, connectivity testing between platforms and encryption testing on transmitted files prior to Customer's use of the Service via Secure Web. Secure FTP (SFTP) Transmission. 4.1 This method of data transmission permits Customer to deliver to and /or receive tiles from a Bank - maintained SFTP server. Files transfers through SFTP communications are encrypted using Secure Shcll ( "SSII" ). SSH is an open protocol for securing data communication across computer networks providing a secure channel for data transmission. The encryption used by SSII is intended to provide confidentiality and integrity of data over an unsecured network, such as the Internet. SSII uses public -key cryptography to authenticate the 1112355763.1; _ ' of 62 0909 remote computer and allow the remote computer to authenticate the user, if necessary. 4.2 Customer has the option to push files to Bank's SFTP server or have Bank pull Customer's files. For Customer push. Bank will create a drop -box directory on the SFTP server and provide Customer with a user name, password, and URL /domain name. Customer must provide an external IP address of the location sending files so that Customer's IP address can be added to access control lists within Bank's firewalls. For Bank to pull Customer's files. Bank will need a user name, password. URL /domain name. and directory from Customer so that Bank can pull files from Customer's SFTP servers. Bank and Customer will perform, to their mutual satisfaction, connectivity testing between platforms prior to Customer's use of the Services. 4.3 Customer also has the option for Bank to push Customer tiles (recommended by Bank) or Customer can pull the files from Bank's SFTP server. For Bank to push Customer's file, Bank needs Customer's URL /domain name, unique user name, password, and directory. For Customer to pull files from Bank's SFTP server, Customer must provide the external IP address of the location pulling the files so that Customer's 11' address can be added to access control lists within Bank's firewalls. If Customer chooses to pull tiles from Bank's SFTP server. then files must be PGP encrypted, since tiles will reside on an SFTP server within Bank's DMZ. Bank will need Customer's public PGP key so that Bank can encrypt tiles. Bank and Customer will perform. to their mutual satisfaction, connectivity testing between platforms and encryption testing (if necessary) on transmitted files prior to Customer's use of'the Services. 4.4 Customer will need an FTP client capable of using the SSII (Secure Shell) Protocol. It' Customer decides to pull files from Bank, Customer will need an application /utility capable of creating a PGP key pair and decrypting PGP files. 5. Security Procedures. 5.1 Customer agrees that the security procedures set girth or incorporated by reference in this Appendix, the Cash Management Master Agreement and /or associated documents provided by Bank, including without limitation the Services' Setup Form(s), are a commercially reasonable method of providing security against unauthorized access to or interception of transmissions between Customer and Bank (hereinafter the "Security Procedure "). Any transmission by Customer shall be deemed authorized if transmitted in accordance with the Security Procedure. Bank may, from time to time, modify the Security Procedure. Such modifications shall become effective upon receipt of notice by Customer or such later date as may, be stated in the Bank's notice to Customer. If Customer fails to object to such change, it shall be deemed to agree to such change. 5.2 Nothing in this Appendix shall be deemed a representation or warranty by Bank that FTP. Secure Web or SFTP communications are secure. Rather. after review of the alternatives. Customer has selected communication method that it believes best suits its needs. 5.3 Bank may, from time to time, propose different, additional or enhanced security procedures to Customer. Customer understands and agrees that if it declines to use any such enhanced procedures, it will be liable for any losses that would have been prevented by such procedures. Notwithstanding anything else contained in this Appendix, if Bank believes immediate action is required for security of Bank or Customer funds or data. Bank may initiate additional security procedures immediately and provide prompt subsequent notice thereof to Customer. 5.4 Customer hereby acknowledges that the Security Procedure is neither designed nor intended to detect errors in the content or verify the contents of a transmission between the parties. Accordingly. any errors contained in a transmission from Customer shall be Customer's responsibility. Except as otherwise expressly provided in the parties' Cash Management Master Agreement or other Appendix between the parties, no security procedure for the detection of any such Customer error has been agreed upon between Bank and Customer. 5.5 Customer is strictly responsible for establishing and maintaining procedures to safeguard against, detect and mitigate unauthorized access to or interception of transmissions. Customer covenants that no employee or other individual under Customer's control will be allowed to initiate transmissions in the absence of proper authority. supervision and safeguards, and agrees to take reasonable steps to maintain the confidentiality of the Security Procedure and any passwords, codes, security devices and related instructions provided by Bank in connection with any Security Procedure utilized by Bank and /or Customer. 11'Customer believes or suspects that any such password, code, security device. Security Procedure. information or instructions have been disclosed to or accessed by unauthorized persons. Customer agrees to notify Bank immediately followed by written confirmation as provided in the Services' Setup Form(s). 5.6 Customer shall retain data files for five (5) Business Days following the date of their transmittal by Customer as provided herein. and shall provide such data files to flank upon request. 6. Effectiveness. Customer agrees to all the terms and conditions of this Appendix. The liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract, including. without limitation, any provisions thereof that exclude or limit warranties made by. damages payable to or remedies available from Bank. This Appendix replaces and supersedes all prior agreements on file with respect to Data Transmission Services and shall remain in full force and effect until termination or such time as a different or amended Appendix is accepted in writing by Bank or the parties' Cash Management Master Agreement or the Contract is terminated. /8V2955769. n, 53 ,,162 0909 Remainder of page intentionally lefl blank. ({47355'63. l; 54 ,fe,2 0909 1_ ►1 APPENDIX XXII TD ACH POSITIVE PAY SERVICES This Appendix is incorporated by reference into the parties Cash Management Master Agreement and applies to all TD Automated Clearing House ("ACH ") positive Pay Services (the "Services ") made available to Customer by Bank. All capitalized terms used herein without definition shall have the meanings given to them in the Cash Management Master Agreement or the NACHA Rules (as defined below). Except as otherwise expressly provided in this Appendix, to the extent that this Appendix is inconsistent with the provisions of the Cash Management Master Agreement, this Appendix and any amendment hereto from time to time shall control, but only to the extent necessary to resolve such conflict. TERMS AND CONDITIONS Definitions. "AulhorLed Account" means the Account(s) of Customer, maintained at Bank. to which the Services will apply. "ACH Entry means an order or request for the transfer of money to an Authorized Account (a -'Debit Entry"). and /or an order or request for the withdrawal of money lrom an Authorized Account (a "Credit F,ntry"). ".9CH.,luthorizations" means Customer's written instructions and authorization criteria provided to Bank in conjunction with the set -up and implementation of the Services, including via a separate ACH block and filter agreement with Bank (hereinafter the " Filtcr Agreement'). and /or otherwise in accordance with the Services as described in this Appendix, which either prohibits all ACI Entries or permits only the posting of specified ACH Entries to an Authorized Account. "Exception Entrv" means an ACH Entry (excluding an ARC, BOC. POP. RCK, or XCK SFC Codes) that does not meet Customer's ACI I Authorizations previously provided to Bank (and is referred to within the Services as a '`Rejected" Entry), and that is therefore scheduled to be returned to the Originator of the ACH Entry. "NACHA Rules' means the National Automated Clearing House Association's ("NACIIA ") Operating Ruler and Operating Guidelines. which govern the ACI I system. " Pw Decision(s)" means Customer's instruction to Bank to pay /post an Exception Entry. "Return Decision(s)" means Customer's confirmation instruction to Bank to not pay /post an Exception Entry but to instead return the ACH Entry to the Originator. "Return Default Disposition" means the automatic default disposition of all ACH Entries that do not meet Customer's ACH Authorizations, whereby all such ACI I Entries are scheduled to be returned to the Originator of the ACH Entry. 2. Services. 2.1 Description. 2. I.1 The Services described in this Appendix will provide Customer with a means to review ACH Entries received on a particular Customer Account that are scheduled to be returned to the Originator as an Exception Entry in accordance with Customer's ACH Authorizations and to confirm the return of the Exception Entry through a Return Decision, or to override the Return Default Disposition and instruct Bank to pay /post the Exception F.ntry to Customer's Account through a Pay Decision. 2.1.2 Customer acknowledges that the Services have been identified by Bank as a service that can reduce the risk of fraudulent ACH Entries being posted against Customer's Account(s) when such Services are adopted and properly utilized by Customer. By conforming to the terms and conditions of this Appendix. Customer acknowledges and agrees that it may significantly reduce the chance that fraudulent ACH Entries will post to Customer's Account(s) by electronically matching incoming ACH transactions to ACH Authorizations. 2.2 Customer Authorizations. 2.2.1 Customer will designate Authorized Account(s) to be used with the Services via the Services Setup Form. 2.2.2 As applicable, Customer shall begin the Services with either (a) any ACH Authorizations initially submitted by Customer to Bank and then established by Bank on Customer's behalf in conjunction with the set -up and implementation of the Services. or (b) any existing ACII Authorizations on Customer's Authorized Account(s) that have been established via a Filter Agreement_ Customer may add to or modify those initial or existing ACI 1 Authorizations from time to time as set forth herein. Customer shall be responsible for the accuracy and completeness of all information provided to nC: 4SJ I - -01 R- 37R' 55,,162 0413 Bank both through the use of the Services and via the Services' Setup Form. 2.2.3 Customer may submit additional ACI I Authorizations. make changes to initial or existing ACII Authorizations, or delete initial or existing ACM Authorizations related to the Authorized Account(s) online via the Services. Such changes shall become effective on the next Business Day following the day on which the changes were made by Customer. Each Business Day, Bank will provide an updated list of successfully processed ACII Authorizations to Customer via the Services. In the event Customer submits a change or addition to the ACII Authorizations that is incomplete. contains an error or that cannot otherwise be processed by Bank. Bank will use commercially reasonable elTorts to notify Customer on the next Business Day that the associated ACII Authorization(s) has been rejected. Until such time as Customer reviews and corrects it. the rejected ACH Authorization(s) will not appear on the updated list of successfully processed ACH Authorizations that Customer receives. 2.2.4 Should Customer fail to fully and accurately populate or complete all requested fields associated with the ACI 1 Authorizations, the following will also apply: (a) 11' Customer does not insert a specified maximum dollar amount. then no maximum dollar amount shall apply with respect to the applicable ACII Entry(ics) or transaction subject to the ACH Authorization(s). (b) 11' Customer does not insert a specified expiration date, then no expiration date shall apply to the applicable ACII Entry(ies) or transaction subject to the ACI I Authorization(s). 2.3 Processing of ACH Entries and Reporting of Exception Entries. Bank shall electronically compare each ACI 1 Fntry presented to Bank for settlement against Customer's Authorized Account(s) on a Business Day (including those presented by other depository institutions. ACI 1 Operators or by Bank) with Customer's ACI I Authorizations. On each Business Day, Bank: (a) will allow incoming ACII Entries that match Customer's ACH Authorizations to post to Customer's Authorized Account(s): and (b) will treat as Exception Entries all incoming ACII Entries that do match Customer's ACII Authorizations and will provide to Customer, through the Bank Internet System. a listing of all Exception Entries that are otherwise scheduled for Return Default Disposition. Customer must monitor, review and issue a Post Decision or Return Decision on each Exception Entry reported through the Bank Internet System by the pre - established deadline set forth within the Services. Customer may also set up alerts to be sent to Customer by a prc- established time each Business Day advising Customer whether or not there arc any Ixception Entries to be reviewed that Business Day. 2.4 Payment and Dishonor of Exception Entries. 2.4.1 Customer may choose to confirm the Return Default Disposition of individual Exception Entries presented via the Services by providing a Return Decision to Bank by the pre - established deadline set forth within the Services, in which case such Exception Entries will be automatically returned to the Originator. 2.4.2 Customer may choose to override the Return Default Disposition of individual Fxception Entries presented via the Services by providing a Pay Decision to Bank by the pre - established deadline set Rorth within the Services. in which case such Exception Entries will be paid /posted to Customer's Authorized Account(s) at the end of the current Business Day. 2.4.3 Customer may choose not to or may otherwise fail to review and provide a Post Decision or a Return Decision for any Exception Entries by the pre- established deadline, in which case the Return Default Disposition will apply and all such Exception Entries will be automatically returned to the Originator. 2.8 Customer and Bank Communications. 2.8.1 Customer shall use the Services' module of the Bank Internet System to report all Pay Decisions or Return Decisions. Bank shall not be obligated to comply with any Pay Decision or Return Decision received in a format or medium, after a pre- established deadline, or at a place not permitted under this Appendix or the Services' Setup Form(s), and may instead treat any such Pay Decision as a Return Decision or otherwise apply the Return Default Disposition to such Pay Decision. 2.8.2 Bank is not responsible for detecting any Customer error contained in any ACH Entries presented. dccisioned, returned or processed, or in any Pay Decision or Return Decision by Customer. 2.8.3 In the event that Bank is unable to provide Customer with a listing of Exception Entries through the Bank Internet System for Customer's Pay Decision or Return Decision as described in Section 2.3. the Return Default Disposition shall apply in accordance with Customer's previously established ACH Authorizations. 2.8.4 Bank shall be bound only to exercise ordinary care in attempting to post or return ACI I Entries as described in this Appendix. 3. Remedies. 3.1 Bank Liability. To the extent permitted by applicable law, the liability of Bank under this Appendix shall in all cases be subject to the provisions of the Contract, including, without limitation, any provisions thereof that exclude or limit warranties made by, damages payable to or remedies available from Bank. 3.2 Wrongful Payment /Posting. It shall constitute wrongful paymcnl/posting by Bank if Bank HC 4R41-- OIN -3 18" 56 ,f62 0413 pays /posts an Exception Entry for which Customer has provided a Return Decision by the pre - established deadline set forth within the Services. In the event that there is wrongful payment /posting. Bank shall be liable to Customer fi _T71 I ACH BLOCK & FILTER SERVICES AGREEMENT ['his ACI I Block & Filter Services Agreement (this "Agreement ") is by and between TD Bank. N.A. ("Bank ") and the customer identified below ("Customer'). This Agreement is incorporated by reference into that certain "Contract' between the parties. the terms of which include: ( I ) City of Sunny Isles Beach Agreement With TD Bank for Banking Services ( "City's Form of Agreement') dated on or about the date of this Agreement: (2) Customer's Request for Proposals No. 14 -04 -02 (the " RFP "): and (3) Bank's response to the RUT. Solutions Prepared for City of Sunny Isles Beach. dated May 15. 2014 (the "Proposal ") (hercinalter, collectively, the "Contract "). The parties agree that any ambiguity. conflict or inconsistency in the foregoing documents that together constitute the Contract shall be resolved in the order of precedence provided in Section 2(d) of the City's Form of Agreement. Bank and Customer agree that the ACH Block & Filter Services (the "Services ". as described below) provided to Customer by Bank will be governed by the terms of this Agreement and any amended agreement entered into by Bank and Customer from time to time with respect to the Services. and by the terms and conditions of the parties' agreement governing the underlying deposit account(s) in Customers name at Bank (hercinalter "Account(s)") and that are associated with the Services (the "Account Agreement'). All capitalized terms used herein without definition shall have the meanings given to them in the Account Agreement or the National Automated Clearing Ilousc Association's ("NACIIA ") Operating Rules and Operating Guidelines which govern the ACI I system (the "NAC'HA Rules "). ❑ New ❑ Add Customer /Company Name: Bank (Select one): ❑ 01/91 ❑ 04/94 E102/92 ❑ 11/86 ❑ 03/93 ❑ 18/87 Type of Business: Customer /Company Contact: Treasury Mgmt. Officer: Contact Phone: BLOCKS ❑ Block All ACH Credits. If checked here, Customer instructs Bank to block ALL incoming ACH credits. if not checked, Customer instructs Bank to HONOR ONLY the ACH credits identified below. Account Number(s): ❑ Block All ACH Debits. If checked here, Customer instructs Bank to block ALL incoming ACH debits. If not checked, Customer instructs Bank to HONOR ONLY the ACH debits identified below. Account Number(s): 58 gf62 0313 FILTERS — Block all ACH Entries except the following authorized Entries: (Please use additional sheet if necessan .) FOR ACH DEB /TS ONLY: Customer's Account Number Originating Company Name Originating Company ID Max Dollar Amount (o Debit Date (z) Expiration Date (3) Recurring tot (Y) or (N) FOR ACH CREDITS ONLY: Customer's Account Number Originating Company Name Originating Company ID flax Dollar Amount (o Credit Date (2) Expiration Date (3) Recurring (4) (Y) or (N) (1) if this field is tell blank or completed with "N /A," no maximum dollar amount shall apply with respect to the applicable ACH Debit /Credit Entry(ies) or transaction(s). (2) If this field is left blank or completed with "N /A,° no specific debit /credit date shall apply with respect to the applicable ACI I Debit /Credit Entry(ies) or transaction(s). (3) if this field is left blank or completed with "N /A," no expiration date shall apply to the applicable ACH Debit/Credit E.ntry(ics) or transaction(s). (4) If this field is left blank or completed with "N /A," the default setting shall be to "Y" with respect to the applicable ACH Debit /Credit Entry(ies) or transaction(s) 59 of 62 0313 TERMS AND CONDITIONS Services. 1.1 The Services described in this Agreement allow Customer to elect how Bank will handle incoming Automated Clearing House ("ACII") Entries presented to Customer's Account(s). Customer may pre- establish certain ACM payment authorization. which include several options to filter ACII Entries (hereinafter collectively referred to as "ACH Authorizations "). 1.2 Customer acknowledges that the Services do not apply to transactions between Customer and Bank. including Bank's affiliates and subsidiaries, such as loan or credit card payments (­Bank- Relatcd Entries'). Bank is permitted to pay Bank - Related Entries whether or not Customer has included them in Customer's ACII Authorizations as reflected in this Agreement and may do so until such time as Customer's authorization with respect to the underlying Bank - Related Fntries is revoked or otherwise terminates. 2. Operations. 2.1 If Customer checks the box(es) above to block incoming ACH Debit Entries or ACFI Credit Entries presented to Customer's Account(s). Customer thereby instructs Bank to block all incoming ACH Debit Entries or ACII Credit Entries presented to such Account(s). 2.2 If Customer elects the ACII filter feature, Customer thereby instructs Bank to permit only those incoming ACII Entries from the specific Originator identified by Customer above by the Originating Company ID number. All other incoming ACH transactions will be returned to the Originator. 2.3 This Agreement is Bank's record of Customer's ACII Authorizations and represents Bank's understanding of Customer's instructions associated with incoming ACII Entries. If the information that Customer has provided above is incorrect in any category. Customer must advise Bank immediately. as Bank is NOT responsible for blocking or filtering ACH transactions unless Customer's ACII Authorizations are accurately described in this Agreement. 2.4 Customer's ACII block instruction(s) will be accepted subject to the condition that ACII transactions have not already been posted or are not in the process of posting, and that Bank will have a reasonable opportunity, to act on Customer's request before any such processing. 2.5 Bank shall be bound only to exercise ordinary care in attempting to block or filter ACII transactions. 2.6 Bank shall have a reasonable time after receipt of C'ustomer's request to implement this Agreement and shall not assume responsibility for stopping ACII transactions that have already been posted to the Account. 00 of 02 3. Account Agreement; Service Fees. 3.1 Bank and Customer agree that the Services and any Account established by Customer in connection with the Services shall also be governed by the Account Agreement, including one or more fee schedules issued by Bank for the Account, and the terms of the Account Agreement arc incorporated herein by reference. If there is any conflict between the terms and provisions of this Agreement and the Account Agreement, the terms and provisions of this Agreement shall govern, but only to the extent reasonably necessary to resolve such conflict. Customer agrees to compensate Bank for the Services in accordance with the applicable Ice schedules or written agreements between Bank and Customer in effect from time to time that apply to the Services. 3.2 Customer authorizes Bank to charge Customer's Account for all applicable charges and fees to the extent that such charges and fees are not offset by earnings credits or allowances for Customer's ACCOUnt(S). Customer also agrees to pay all sales, use or other taxes (other than taxes based upon Bank's net income) that may be applicable to the Services. 3.3 Bank may amend fees associated with the Services and Account(s) in aggregate or individually. at any time. To the extent that such changes adversely affect Customer. Bank will use commercially reasonable efforts to give notice to Customer of such changes, in accordance with applicable law, or as may otherwise be agreed to by the parties. 4. Limitation of Liability; Disclaimer of Warranties. 4.1 Except to the extent required by law. the liability of Bank in connection with the Services shall in all cases be limited in accordance with the terms of the Contract. 4.2 CUSTOMER EXPRESSLY AGRF,F,S TI US1: OF 111E SERVICES IS AT CUSTOMER'S SOLE. RISK. AND THE SERVICES ARE PROVIDED "AS IS." AND BANK AND ITS SERVICE PROVIDERS AND AGENTS DO NOT MAKE AND EXPRESSLY DISCLAIM ANY WARRANTIES. EITHER EXPRESSED OR IMPLIED. WITH RESPECT TO THE SERVICES. INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY. FITNESS FOR A PARTICULAR PURPOSE. TITLE, OR NON - INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, WITHOUT BREACHES OF SECURITY OR WITHOUT DELAYS. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILI FY. THE LIABILITY OF BANK AND ITS SERVICE PROVIDERS AND AGENTS IS LIMITED TO THE FULLEST POSSIBLE EXTENT PLRMITTF,D I3Y LAW. 5. Indemnification. Sub .jcct to the provisions of Section 768.28 of the Florida Statutes, as applicable and as the same may be amended from time to time, and except as ZM otherwise expressly prohibited or limited by law. Customer agrees to indemnify and hold Bank harmless from any and all claims, liabilities, losses, damages, costs and expenses (including its reasonable attorneys' fees) that Bank may incur or that may be asserted by any person or entity against Bank, in accordance with the terms of the Account Agreement. and that may be incurred by Bank relating to or arising out of its refusing or accepting payment of ACII Debit Entries or receipt of' ACH Credit Entries in accordance with Customer's ACI► Authorizations, including, without limitation, any claim that the return of any blocked ACH Entry is improper as against the ACII Originator or its Originating Depository Financial Institution. Notwithstanding the foregoing. Bank shall have no right to be indemnified hereunder for losses resulting from its own gross negligence or willful misconduct as finally determined by a court of competent jurisdiction, or as otherwise limited or prohibited by applicable law. including. without limitation, Section 768.28 of the Florida Statutes. as applicable and as the same may be amended from time to time. 6. Term and Termination. 6.1 This Agreement shall be cfTective when (i) signed by an Authorized Representative of Customer and accepted by Bank, and (ii) Customer delivers to Bank all documents and information reasonably required by Bank prior to commencing providing the Services. 6.2 Except as otherwise expressly set forth herein, this Agreement shall continue in effect until terminated by either party on five (5) days' prior written notice. Notice for Customer must be provided by an Authorized Representative. Termination will occur automatically upon the closure of the Account(s). 6.3 Any termination of this Agreement. whether initiated by Customer or Bank, will not affect any of Customer's or Bank's rights and obligations under this Agreement which have arisen before the effective date of termination of this Agreement. In addition. the provisions of this Agreement relating to Customer's and Bank's liability. Customer's indemnification of Bank. and the disclaimer of warranties shall survive the termination of this Agreement. 7. Force Majeure. Neither party shall bear responsibility for non - performance of this Agreement to the extent that such non - performance is caused by an event beyond that party's control, including, but not necessarily limited to. tire. casualty, breakdown in equipment or failure of telecommunications or data processing services, lockout. strike, unavoidable accident, act of God, riot, war or the enactment. issuance or operation of any adverse governmental law. ruling, regulation. order or decree, or an emergency that prevents Bank from operating normally. 8. Entire Agreement; Changes to the Services and this Agreement. Bank and Customer acknowledge and agree that the Contract, this Agreement and any amendments hereto. the Account Agreement, and all other documents incorporated by reference therein, constitute the complete and exclusive statement of the agreement 01062 between them with respect to the Services, and supersede any prior oral or written understandings, representations, and agreements between the parties relating to the Services. Bank may change the Services and this Agreement (including any Amended Agreement) in accordance with the terms of the Account Agreement. Customer will remain obligated under this Agreement, including without limitation, being obligated to pay all amounts owing under this Agreement, even if Bank amends this Agreement. 9. Severability. if any provision of this Agreement shall be determined by a court of competent.jurisdiction to be unenforceable as written. that provision shall be interpreted so as to achieve. to the extent permitted by applicable law, the purposes intended by the original provision, and the remaining provisions of this Agreement shall continue intact. In the event that any statute. regulation or government policy to which Bank is subject and that governs or affects the transactions contemplated by this Agreement, would invalidate or modify any portion of this Agreement, then this Agreement or any part thereof shall be deemed amended to the extent necessary to comply with such statute. regulation or policy, and Bank shall incur no liability to Customer as a result of Bank's compliance with such statute. regulation or policy. 10. Successors. This Agreement shall be binding upon and inure to the benefit of' the parties and their successors and permitted assigns. 11. Non - Waiver. No deviation from any of the terms and conditions set forth or incorporated in this Agreement shall constitute a waiver of any right or duty of' either party. and the failure of either party to exercise any of its rights hereunder on any occasion shall not be deemed to be a waiver of such rights on any future occasion. 12. Governing Law; Conflicts. Any claim, controversy or dispute arising under or related to this Agreement shall be governed by and interpreted in accordance with federal law, and. to the extent not preempted or inconsistent therewith. by the laws of the State of Florida. In the event of' a conflict between the provisions of this Agreement and any applicable law or regulation. this Agreement shall be deemed modified to the extent necessary to comply with such law or regulation. 13. Notices. All notices required or permitted by this Agreement (including all documents incorporated herein by reference) to be given shall be sent by first class mail, postage prepaid, and addressed to Bank at the address provided to Customer in writing for that purpose or to Customer at the address associated with Customer's Account. All such notices shall be effective upon receipt. 14. Beneficiaries. This Agreement is for the benefit only of the undersigned parties hereto and is not intended to and shall not be construed as granting any rights to or otherwise benefiting any other person. 15. Documentation. The parties acknowledge and agree that all documents evidencing, relating to or arising from the parties' relationship may be scanned or otherwise imaged and electronically stored and the originals MM (including manually signed originals) destroyed. The parties agree to treat such imaged documents as original documents and further agree that such reproductions and copies may, be used and introduced as evidence at any legal proceedings including, without limitation, trials and arbitrations. relating to or arising under this Agreement. 16. Recording of Communications. Customer and Bank agree that all telephone conversations between them or their agents made in connection with this Agreement may be recorded and retained by either party by use of any reasonable means. 17. Facsimile Signature. The parties acknowledge and agree that this Agreement and any Amended Agreement may be executed and delivered by facsimile. and that a facsimile signature shall be treated as and have the same force and effect as an original signature. IN WITNESS WHEREOF. Customer and Bank have duly caused this Agreement to be executed by an Authorized Representative. (Customer) Gtrtti ���u►�w� �sles �evfcl� r�� (A ress) B: 'd, (Signature Authorized Representative) Print Name: lat! finer Title: Date of Agreement: -71 1 Lf - , 20 I q TD BANK, N.A. By: T (Signature) Print Name: ToscxQ�a �oc��10,O�1 Title: 62 q /'62 0313 City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, Florida 33160 (305) 947 -0606 City Hall (305) 949 -3113 Fax MEMORANDUM TO: The Honorable Mayor and City Commission FROM: Christopher J. Russo, City Manager DATE: 6/19/2014 RE: Resolution to Approve Banking Services with TD Bank RECOMMENDATION: It is recommended that the City Commission approve the attached Resolution awarding a five -year agreement with TD Bank, with one five -year renewal option for banking services. REASONS: The City requires banking services to handle operating cash which includes, but is not limited to, deposits, check payments, payroll checks, ACH processing, wire transfers, and corporate credit cards. The City currently uses BB &T to service the City's banking needs but the agreement and terms originally negotiated with BB &T expired April 30, 2014 and they chose not to submit an RFP response. The City published a Request for Proposal for Banking Services. The three responding institutions were Citibank, TD Bank and SunTrust Bank. Please see attachment for comparisons and rationale in the selection and recommendation of TD Bank. ATTACHMENTS: • Recommendation for Banking Services • Resolution Agenda Item No. IOA Date 6/19/2014 51