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HomeMy WebLinkAboutWebb Managementbuilding creativity Webb Management Services Inc. B October 1, 2015 Proposal: Cultural Master Plan City of Sunny Isles Beach, FL contact: Duncan Webb Webb Management Services, Inc. 350 5th Avenue, Suite 4005 New York, NY 10118 t. (212) 929-5040 duncan@webbmgmt.org   building creativity Empire State Building I 350 Fifth Avenue, Suite 4005 I NY, NY 10118 I t: 212.929.5040 I f: 212.929.5954 I webbmgmt.org     October 1, 2015 Sunny Isles Beach Government Center City Clerk’s Office 18070 Collins Avenue, 4th Floor Sunny Isles Beach, FL 33160 To Whom It May Concern: Further to your Request for Proposals for a Cultural Master Plan, and our subsequent participation in the pre-proposal conference, we are pleased to enclose a response. Our submission describes our qualifications and potential approach to helping the City of Sunny Isles Beach and the Sunny Isles Beach Foundation develop a plan to guide the development of arts and culture in the City for the next 5 to 10 years. Our approach is designed to foster a grass roots planning effort that gathers information from the community and engages the arts and cultural sector, sharing ideas and results along the way. As our materials show, we have experience working with similar planning processes and have particular knowledge and experience in Florida. Over the last 5+ years, we have developed community cultural plans for Virginia Beach (VA), Gladstone (MO), Oakville (Ontario, Canada), and Round Rock (TX). For this project, we have teamed with Surale Phillips, a specialist in cultural research and engagement. Surale lives in Palm Beach Gardens and is entrenched in the regional cultural community, having most recently facilitated the engagement process for the West Palm Beach Art in Public Places Master Plan. Her expertise would provide great value to your planning process. We have closely followed the requirements outlined in your RFP—including information that describes our firm, experience, staffing, methodology, and budget—to, first, assess the state of arts and culture in Sunny Isles Beach, and then, develop a comprehensive 5 to 10 year plan to guide cultural development that enhances quality of life for Sunny Isles Beach residents. We certainly hope to have the opportunity to work with the City and Foundation on this project. We’ll look forward to speaking further with you about our potential to help develop this exciting plan. In the meantime, please do not hesitate to call with any questions or requests for additional information. Yours sincerely, Duncan M. Webb President Webb Management Services Inc. table of contents 1. introduction .........................1 a. project understanding b. firm profile c. service philosophy + communications approach 2. work plan.. ...........................5 a. scope of services b. community engagement + outreach c. working with the city 3. personnel + experience ..............12 a. list of selected projects b. relevant experience + references c. organizational chart + staffing process d. team value proposition e. company bios 4. cost proposal ......................26 a. chart of fees by task b. professional fees c. expenses d. term of proposal 5. project schedule ....................28 Webb Management Services Inc. 1 introduction project understanding Historically, the City of Sunny Isles Beach has provided important cultural programming to its community through its Cultural and Community Services Department. Community leadership sees great potential to build on those successful programs to help facilitate expanded cultural development in Sunny Isles Beach, which is in close proximity to Miami’s world class cultural community. As a first step, the community established the Sunny Isles Beach Foundation. As a next step, community leadership wishes to develop a plan that will shape the future of arts and cultural development in Sunny Isles beach for the next 5 to 10 years, identifying strategies through which arts and culture can play a role in reaching community goals. The goals of the plan are as follows:  Present a comprehensive analysis of the current state of the arts community in Sunny Isles Beach, articulating its strengths and unique character, and reviewing the organizational structure, programs, services, and funding mechanisms.  Develop a strong vision for the role and place of arts and culture in Sunny Isles Beach, one that will garner support from public and business leaders, community stakeholders, and residents in favor of arts and cultural development.  Develop programs, policies, and strategies that support the development and delivery of the arts in Sunny Isles Beach, increase cultural participation for all segments of the community, facilitate the development of strategic partnerships to advance cultural development, and establish funding mechanisms for cultural programming, artists, and arts organizations.  Define the roles of public and private sector partners (including the City and Sunny Isles Beach Foundation) in arts and culture.  Provide strategies to leverage the arts and cultural sector to enhance the quality of life in Sunny Isles Beach, strengthen economic growth—including cultural tourism—and to promote Sunny Isles Beach as a vibrant city for permanent and transient populations of all ages and backgrounds. The plan must suggest ways to grow the arts and increase cultural participation in Sunny Isles Beach while defining appropriate roles for the City, Foundation, and partners. The recommended programs and strategies should support the growth of the arts sector for the next five to 10 years for the benefit of all residents and visitors, and suggest opportunities to leverage the arts to enhance the regional economy and the quality of life in Sunny Isles Beach. introduction Webb Management Services Inc. 2 introductionintroduction (continued) Webb Management Services is a management consulting practice dedicated to providing arts and cultural planning services, preparing master plans, strategic plans, needs assessments, feasibility studies, and business plans for communities, buildings, and groups of all shapes and sizes. We are pleased to submit a proposal that details our skills, relevant experience, value proposition, approach to developing the Cultural Master Plan, and the specific services we would offer to the City of Sunny Isles Beach to guide the City and Foundation towards informed decision-making about the future of the arts and culture. The planning process described in this proposal is based on an approach that we have developed and employed successfully within many communities around the country. Workshops and input sessions are thread throughout the study process, though the final community input plan would be developed in consultation with the City and Foundation in order to ensure that the approach is appropriate and relevant. Initial conclusions and recommendations will be shared with the City, Foundation, and other constituents (ideally organized into a Steering Committee) via workshops, draft reports, and presentations. Input will be incorporated before the study is finalized and presented. firm profile Webb Management Services’ mission is to support preservation, development, and delivery within the arts and cultural sector with sound planning and services that lead to cultural and community development. We believe arts and culture play a vital role in shaping our world. Through consulting, training, and research, our firm works to strengthen the management and planning skills of the decision-makers who create and sustain diverse arts and entertainment entities and cultural communities. Clients include local governments, private firms, colleges and universities, nonprofit arts organizations, foundations, arts agencies, development agencies, and other entities exploring cultural development. Assignments include consulting, training, and research projects as follows. consulting cultural + organizational planning: Planning for communities and cultural entities addressing cultural and community development, leadership development, program development, funding strategies, audience or membership development, earned revenue growth, capitalization, organizational evolution, infrastructure re-organization and the development of volunteer leadership. Tasks include community cultural plans, Webb Management Services Inc. 3 introductionintroduction (continued) organizational audits, strategic planning, financial planning, and market research for communities, visual arts, media arts, performing arts, and service organizations, as well as other affiliates within the creative sector. strategic collaborations: Studies and ongoing consulting to foster strategic alliances among nonprofit arts and cultural organizations, from cooperative projects and initiatives, to the coordination or consolidation of programs and services, and, finally, to the consideration of mergers and their ultimate implementation. facility development + operations: Comprehensive planning studies to provide clients with the information needed to make intelligent decisions about the construction, renovation, restoration, or adaptive re-use of arts, cultural, and entertainment facilities. These studies generally include analysis of the market area, evaluation of possible uses and users of potential facilities, inventory of other regional facilities, and impact assessment. Operating plans guide clients towards the successful operation of arts, event, and entertainment facilities, addressing governance, staffing, operating policy, facility maintenance, community access, pro-forma operating budgets, economic impact, and funding. training One of the great challenges in the arts and cultural sector today is building staff and board member skills to effectively manage the challenges of operating a creative enterprise in a competitive and changing environment. For that reason, we offer training programs in a number of areas, including facility operation, finance, strategic planning, and board development. research, publications + partnerships The world of arts and culture and is changing rapidly. Staying attuned and responding to current issues and trends can mean the difference between organizational survival and failure. We undertake research initiatives for communities, foundations, and governments on a commissioned basis. We also undertake independent research projects in order to ensure that we remain connected to trends and issues in cultural facility management, visitor and audience behavior, physical planning, and funding strategies for arts and culture. culturelab Duncan Webb is a founding member of CultureLab, an informal consortium of arts consultants and the Cultural Policy Center at the University of Chicago. CultureLab was formed to break down the silos of research, policy, and practice, and create a new capacity and approach to tackling challenging issues. CultureLab’s goal is to spur Webb Management Services Inc. 4 introduction relevant research, innovative thinking, and in-the-trenches experimentation that will allow the cultural sector to respond more rapidly to changing conditions. In joining together with the Cultural Policy Center at the University of Chicago, the group hopes to create a new capacity in the cultural sector for coordinating research agendas, generating new ideas, injecting knowledge and new practices into our system, and tackling important issues that others are reluctant to approach. Duncan Webb and CultureLab served as advisors on the recently released University of Chicago study, Set in Stone: Building America’s Next Generation of Arts Facilities (1994- 2008). service philosophy + communications approach Duncan Webb would serve as project manager and prime point of contact for the project, participating in all meetings and presentations. It is important for us to be accessible and in close communication with our clients. As such, we are extremely responsive and available regardless of location. Our internal process includes a system of checks and balances in order to control the quality and timing of our work. In addition, the backgrounds of all of our employees (current and any future), with an important combination of arts experience and training, ensure that we are delivering quality research and effective planning to our clients. This is our most important service philosophy. We encourage the City to contact our references, who can best speak to our level of accessibility and ability to deliver high quality, effective, and timely services and deliverables. Contact: Duncan Webb Webb Management Services 350 Fifth Avenue, Suite 4005 New York, NY 10118 introduction (continued) Webb Management Services Inc. 5 work plan scope of services Following the timeline and scope requirements presented in the RFP, we have organized our work plan into three parts that encompass the work of collecting information and conducting research, developing a vision for the future of the arts and culture in Sunny Isles Beach, and then using that information to develop specific policies, strategies, and implementation plans. Specific community engagement is scheduled to take place in all three phases, and in particularly at the end of each phase. part one: needs analysis In our first part of work, the consultant team would work with the City and Sunny Isles Beach Foundation to gather information on the general state of the arts in Sunny Isles, existing programs, services and facilities, and Sunny Isles Beach itself. The purpose of this exercise would be to understand past and present arts offerings and the opportunities for policies and programs in the future based on the City’s vision, the needs of the community, and the larger forces and trends affecting cultural and community development. materials review: Review materials on the arts and Sunny Isles Beach, including but not limited to: Policy, planning, and strategic context documents, including any data or results from the ongoing Comprehensive and Transportation Master Planning Processes;  Existing Office of Cultural + Community Services policy and governance documents, and data on recent activities and participation;  Planning and policy documents and annual reports from the recently established Sunny Isles Beach Foundation and the Art in Public Places Program; and  Existing research on the market for cultural participation and philanthropy in Sunny Isles Beach and the region. market assessment: Examine the market for the arts in Sunny Isles Beach past, present, and future, studying population trends in terms of size and relevant demographic characteristics. Also identify and explore broader issues that may have a bearing on the future of cultural participation in Sunny Isles Beach, including research on arts attendance, technology, and trends in consumer behavior. This effort includes the following components: resident market: Analyze the demographic indicators of arts and culture consumption, including population growth, educational attainment (the single best predictor of cultural attendance), income level, language spoken at home, households with children, and more. Specifically consider the presence of ethnically-specific and immigrant populations, particularly given the makeup Webb Management Services Inc. 6 work plan (continued) of Sunny Isles Beach and national data on the tendencies and needs of these populations to access arts and culture in unique ways. seasonal, ourist + non-resident market: Consider the size and characteristics of the second-home owner, visiting, and non-resident market, particularly in light of Sunny Isles Beach’s large seasonal market and its growing year-round population. Test the attractiveness of this market segment in terms of cultural participation and cultural tourism. existing cultural participants: Map and analyze any audience and cultural consumer data from existing City programs to understand more about the location and characteristics of participants relative to the general population. forces + trends: Identify and explore broader issues that may have a bearing on the future of arts and culture in the City, such as changing views on the role of live performance, technology and the world of virtual entertainment, trends in cultural consumer behavior, the rise of the maker movement, the growing concentration of creative entrepreneurs and working nomads, and related trends in education, such as the transition from “STEM to STEAM.” participatory + informal arts program demand: Discuss the potential for expanded participatory arts programs for children and adults (i.e., visual arts classes, community dance, community theater, etc.), in light of a trend towards more active, participatory engagement. Also review potential to support informal arts practice (usually occurring in churches, homes, and parks) in order to minimize barriers to all kinds of participation, particularly for ethnically-specific and immigrant populations summary: Synthesize the data and discuss the quality of the market for arts, culture and the creative economy. Identify target market segments, suggesting new, existing, or expanded programs and services with potential to serve those key segments. inventory of cultural programs + facilities: Develop an inventory of cultural assets, including public art, programming, and spaces, to suggest: How participation and community involvement can contribute to community pride and sense of place across Sunny Isles Beach. How gaps in the inventories are (or are not) limiting opportunities for cultural participation and growth in the cultural sector. Webb Management Services Inc. 7 work plan (continued) The potential impact that expanded or new activity or cultural assets might have on the market and operation of existing programs and assets both inside and outside of the City structure. The proximity and relationships between existing cultural resources and their accessibility to transportation, key populations, and growth opportunities. assessment of city support + programs: Review and analyze the City’s role within the cultural sector, considering methods by which it provides public programs and activities to support artists, arts organizations, and creative entrepreneurs. governance review: Review the organizational structure and make-up of the Cultural and Community Services Department, as well as the Sunny Isles Beach Foundation, Art in Public Places Program, and any other committee and commissions engaged in cultural policy. activity + financial review: Review up to five years of activity and financial performance of municipal programs and facilities, comparing budget to actuals. Address the level and types of programs, attendance, and financial performance. Study levels of income and expenses devoted to facility operations and programs. cultural + creative community assessment: Identify and meet with representatives of cultural program providers as well as creative businesses operating in and around Sunny Isles Beach, such as the Cultural and Community Services Department, Sunny Isles Beach Foundation, Jazz Fest volunteers, Sofia Art Academy, gallery owners, and others. Also meet with regional cultural producing, presenting, and service organizations such as the Miami-Dade County Department of Cultural Affairs, The Cultural Affairs Council, and any regional organizations wishing to have a presence in Sunny Isles Beach. Specifically consider demand for funding, programs and facilities, as well as opportunities to partner with existing entities to supplement programs or act as new program providers. community partnerships: Meet with stakeholders such as the leadership from Miami Dade County Public Schools and/or other social service providers to understand how they intersect (or have potential to intersect) with cultural policies, programs, and services in Sunny Isles Beach. comparable communities + best practices: Using available data sources, including sources from the National Endowment for the Arts, Americans for the Arts, and Nielsen Claritas, benchmark Sunny Isles Beach’s level and mix of cultural organizations, resources, and businesses, projected participation, level of spending per capita on arts and entertainment, and other key metrics relative to communities of comparable size and position. Webb Management Services Inc. 8 work plan (continued) key issues: Synthesize all of this research and analysis in order to identify key issues facing the arts and culture in Sunny Isles Beach. Discuss gaps and needs on the part of residents, visitors, artists, creative entrepreneurs, cultural organizations, City programs and support mechanisms, and other members of the cultural sector. part one report: Develop and deliver a ‘situation analysis’ that describes the state of arts and culture in Sunny Isles Beach, including all of the work described above. Share this work with the community and collect input. part two: visioning SWOT workshop: Come together with City representatives, Sunny Isles Beach Foundation leadership, and cultural community leadership to review the internal and external analyses. Lead the team through an exercise that develops a SWOT (strengths, weaknesses, opportunities, and threats) analysis to ultimately identify a series of themes and guiding principles to drive cultural development in Sunny Isles Beach. preliminary vision + goals: Define goals and objectives to guide cultural development in Sunny Isles Beach for the next five years, addressing such issues as community access to the arts, the support of artists and cultural organizations, economic development through the arts, impacts on arts education, and otherwise. programming opportunities: Based on the Needs Analysis and SWOT workshop, identify a long list of program opportunities, including strategies to foster strength in the arts sector, increase public support for and participation in arts programming, inspire collaboration among arts and private partners, and other ways to actively engage residents and promote economic development. facility + placemaking priorities: Based on the analysis described above, provide conclusions and recommendations around facility and capital improvements and the development of spaces necessary to advance cultural development in the short, medium, and long term. If appropriate, describe potential facility and placemaking projects, including detail on key components, and levels of flexibility and activity to be supported. Then, prioritize recommendatons in terms of demand and supply issues and the broader goals of the community. policy + funding needs: Finally, make recommendations on the development of policy and strategies for the further development of the arts in Sunny Isles Beach, including the development and operation of programs and facilities, the use of City and outside staff, economic development strategies, and the search for funding to develop and sustain cultural activities and creative spaces. Webb Management Services Inc. 9 work plan (continued) comparable strategies + cultural communities: Identify communities similar in size and character to Sunny Isles Beach that have successfully implemented initiatives and strategies like those proposed, leading to sustainable and incremental improvements to the cultural landscape. Specifically discuss partnership strategies, funding and policy models, and unique programs that have expanded cultural participation and supported the growth and vitality of these cities’ cultural communities. part two report + workshop: Summarize all of the work completed in Part Two into a deliverable. Discuss in workshop settings and incorporate feedback. part three: master plan development + implementation final vision + goals: Finalize goals for the City of Sunny Isles Beach Culture Master Plan, and use those objectives to guide the development of implementation plans. programming plan: Narrow the previously developed long list of programming opportunities to describe programs and policies that should be encouraged, initiated, or refined to support the vision and broader goals. Include programs for passive and participatory arts participation, facility access, arts education, youth programming, presented events, community building, festival activity, public art, and more. Prepare a multi-year activity profile and project related financial performance. support strategies: Recommend a series of strategies addressing programs, facilities, and partnerships, specifically including the following: Propose modified or new means of direct and indirect support of artists and cultural organizations; Provide development and management recommendations to guide the future development and operation of cultural spaces and places; and Explore opportunities for public and private sector engagement to support the improvement or expansion of City and community programming. governance structure + leadership development: Recommend organizational structure to support cultural development in Sunny Isles Beach, considering the roles and responsibilities of the City and Foundation, as well as specific staffing, leadership, and volunteer needs. strategic partnerships: Identify and assess potential partners who might help to achieve the new vision, goals, and plans for arts and culture in Sunny Isles Beach. Work with the City to establish dialogue with appropriate educational institutions, non-profit organizations, and other local governments and advance these conversations to the point of a Memorandum of Understanding as, and if, appropriate. Webb Management Services Inc. 10 work plan (continued) pro-forma operating budget + funding plan: Develop a multi-year pro-forma that reflects the implementation of the plan and all specific recommendations. Working with Foundation leadership, specify funding strategies to support the plan’s implementation over time. critical path plan: Deliver a five-year timeline for the implementation of the plan, detailing the steps, participants, and paths required for implementation. workshop + draft plan: Develop a draft Cultural Master Plan for the City of Sunny Isles Beach describing recommendations and suggesting their financial implications. Present the draft Plan to City and Foundation leadership. final plan + presentation: Revise the Draft Cultural Master Plan based on community input and then submit hard copies and electronic versions of all of our work. Present the findings to appropriate leadership and representatives. community engagement + outreach Community engagement is critical to the development and implementation of this planning effort. Each community has unique needs and opportunities. As a result, we would propose to finalize an engagement plan in consultation with the City if we are selected to complete the planning process. We would imagine this process to include some combination of the following elements: kick-off meetings + communications strategy: We would begin the planning process with a set of kick-off meetings with the Sunny Isles Beach Foundation and a committee to guide the development of the plan. Together, we would finalize the details of the plan’s schedule and logistics, including the community engagement strategy. We would also offer to introduce the process to City Council members and collect their direction and opinions up front. information gathering: At the front-end of the process, we would work with the City and Foundation to develop a master contact list and coordinate an extensive set of one-on-one and group meetings with a broad cross-section of the local and regional community, such as arts and cultural leadership, business, political, tourism, downtown, and other sector leaders. These meetings would inform the first part of the planning process, allowing us to analyze the current state and needs of the cultural sector. We would also develop and deploy surveys to groups such as artists, arts organizations, and the general community. public workshops: We would facilitate up to three public presentations during the course of the planning process, collecting opinions on the need for specific Webb Management Services Inc. 11 work plan (continued) programs and policies, testing programming ideas, and gathering feedback on potential goals and strategies. We would propose that public meetings occur at the end of each phase of the planning process and take place in a variety of settings, including schools, coffee houses, and/or parks, in order to engage all segments of the community. We would also work to facilitate discussions in English, Spanish, and Russian if desired. ongoing digital engagement: We would work with the City to develop content and utilize digital tools such as surveys, platforms (like mysidewalk.com), and social media (such as Facebook and Twitter) to collect information on local cultural participation and opinions on potential expanded cultural programming and development. working with the city Our proposed work plan describes information and data collection and analysis. We would look to the City and Foundation to provide us with existing data and resources, including relevant planning documents for review, relevant information and contacts for artists, arts groups, facilities and other constituents that should be involved in the study. We would also ask City and Foundation leadership, constituents and Steering Committee members for a reasonable amount of time and input to inform our work. That would include reviewing and commenting on any adjustments to existing data sources as well as related analyses. We would look to City staff to help us identify and organize input from appropriate constituents, as noted in the work plan. However, we do have resources and systems in place to aid in data collection, scheduling of interviews and meetings and more. We are relatively self-sufficient aside from the need to reach the proper constituents and organize meetings with Steering Committee, study constituents and the community. Webb Management Services Inc. 12 Webb Management Services is well-positioned to complete this planning process for the City of Sunny Isles Beach on the basis of our skills, resources, relevant experience, and the personnel we would assign to the project. Our firm is one of the nation’s leading providers of cultural and project planning services, having completed nearly 350 assignments, all of which involve analysis and planning related to arts and culture. Relevant experience includes cultural plans and community needs assessments for the Cities of Virginia Beach (VA), Gladstone (MO), Oakville (Ontario, Canada), Round Rock (TX), and others. We have experience helping communities develop arts and cultural strategies to augment quality of life and position their communities as regional destinations. list of selected projects Following is a list of projects that are representative of Webb Management Services’ unique skills and experience. Longer descriptions of the most relevant projects follow. A full list of our nearly 350 completed projects is available upon request. selected community development + cultural planning Arts 2030 Plan, City of Virginia Beach, VA City of Gladstone Arts + Entertainment Plan, Gladstone, MO Arts + Culture in Public Spaces Strategic Plan + Implementation Guide, Round Rock, TX Planning + Implementation Services, Arlington County Cultural Affairs, Arlington, VA City of Dallas Community Cultural Master Plan, Dallas, TX Dallas Arts District Management Plan, Dallas, TX City of Decatur Cultural Master Plan, Decatur, GA Town of Marana Parks + Recreation Master Plan, Town of Marana, AZ Fairfax County Master Plan, Fairfax County, VA Riverwalk Public Realm Plan, City of Fort Lauderdale, FL Feasibility Plan for Arts + Culture in North Lake Tahoe, Truckee, CA Greater Kansas City Arts Council Business Plan, Kansas City, MO Strategic Planning for the Metropolitan Opera Guild, New York, NY Strategic Business Planning for Three Downtown Arts Organizations, San Jose, CA Florida Grand Opera Business Plan + Strategic Plan, Miami, FL Strategic Plan for the Mattoon Area Arts Council, Mattoon, IL regional experience Riverwalk Arts + Entertainment District and Public Realm Plan, Fort Lauderdale, FL Seminole Theatre Business Plan, Homestead, FL Planning for Arts + Culture in Pompano Beach, Pompano Beach, FL Planning for Pembroke Pines Civic Center, Pembroke Pines, FL Data Analysis for Broward Center for the Performing Arts, Fort Lauderdale, FL personnel + experience Webb Management Services Inc. 13 personnel + experience (continued) Webb Management Services has provided extensive planning services to the City of Virginia Beach, first conducting a feasibility study for new cultural facilities, then advising the City in the process of selecting an operator for the facility, and, more recently, helping the City evaluate operators for a subsequent five-year term. Arts 2030 Plan | Virginia Beach, VA (2014-2015) In 2014, we were hired by the City of Virginia Beach to develop a 15 year cultural plan. Now in its final stages, the plan aims to:  Present a comprehensive description of the current state of the arts community in Virginia Beach, articulating its strengths and unique character, and reviewing the organizational structure, programs, services, and funding mechanisms.  Develop a strong vision for the role and place of arts and culture in Virginia Beach, one that will garner support from public and business leaders, community stakeholders, and residents.  Develop policies and strategies for the support and development of the arts in Virginia Beach that aim to increase funding for individual artists and arts organizations, increase participation in all neighborhoods, identify and supports arts and cultural districts, and strengthen public art and placemaking opportunities.  Provide strategies to leverage the arts and cultural sector to enhance the quality of life in Virginia Beach, to strengthen economic growth— including cultural tourism—and to promote Virginia Beach as a vibrant and livable city. Critical issues addressed in the plan include regional cooperation, animating the waterfront, defining an appropriate and efficient role for the Office of Cultural Affairs and its partners, supporting a large but quiet community of visual artists, promoting the development of several cultural districts, and the development of a dedicated funding stream for the arts. Community engagement efforts included one-on-one interviews, focus groups with individual artists, in-depth meetings with potential partners, a community survey, and a virtual town hall forum on the City’s website. Reference: Emily Spruill Labows Director, Office of Cultural Affairs City of Virginia Beach t. ((757) 385-0226 e. ELabows@vbgov.com Webb Management Services Inc. 14 personnel + experience (continued) Cultural Arts + Entertainment Strategic Plan | Gladstone, MO (2014) The planning process for this project was organized into three parts: 1. Collecting information and conducting research on the current situation of, and future prospects for, the arts and entertainment in Gladstone; 2. Working with the plan’s Steering Committee to develop a vision for arts and entertainment in Gladstone; and 3. Using that information to develop specific policies, program strategies, and implementation plans. The ultimate goals of the project were to analyze the needs of the arts and entertainment community (including existing and potential audiences and participants) in order to articulate a vision for arts and entertainment in Gladstone and identify and evaluate programming opportunities, also suggesting the appropriate partners, facilities, costs, target market, and impact for each opportunity. The plan also suggested the role of the public and private sectors and the infrastructure and partnerships required to support and strengthen the local arts and entertainment sector, allowing it to effectively attract, engage, and serve Gladstone and regional residents. Additionally, the plan addressed two key issues. First, Gladstone is principally a bedroom community, with the majority of its residents leaving the city for work on a daily basis. Given that, the plan needed to promote a sense of community and attachment to place. Second, the planning process was occurring at the same time as Kansas City’s first regional cultural planning process, thus the two needed to address and inform one another. Reference: Carol Suter Council Member, Gladstone City Council Cultural Arts + Entertainment Strategic Plan Committee t. (816) 769-9530 e. csuter@gladstone.mo.us Webb Management Services was hired by the City of Gladstone to develop a plan to guide the development, delivery, and support of cultural arts and entertainment in Gladstone, a community outside of Kansas City. Webb Management Services Inc. 15 personnel + experience (continued) Webb Management Services has been hired twice by the Town of Oakville. First, to assess the opportunity for new arts facilities in a downtown redevelopment project; and, second, to update the Town’s 2009 Cultural Plan. Planning Services for the Downtown Cultural Hub + Cultural Plan Update | Oakville, Ontario (2014 + current) The Town of Oakville believes that cultural activity is a critical component of liveability and quality of life. The Town also understands the important role of artists and cultural organizations in supporting economic prosperity, downtown development, sustainability, community pride, and sense of place. To that end, the goal of developing a downtown Culture Hub was one that had been discussed in many aspects of Oakville’s visioning and planning processes. Having already engaged a project manager and real estate advisors to direct planning, Webb Management Services was added to the core project team in 2014. We were first and principally charged with conducting a needs and market assessment for facilities to potentially be developed in the Downtown Culture Hub, and then, to develop a business case for their ramp up and ongoing operation. In March of 2015, we were hired to update the Town’s 2009 Cultural Plan, entitled: Enabling Culture to Thrive In Oakville. Key elements of the update include: Policy recommendations for the public art program; An assessment of the Town’s role as an event producer and sponsor; Strategic planning for Oakville Galleries, a critically important cultural anchor; The search for programming and educational partnerships with Sheridan College; The development of strategies to engage the private sector in the support and advancement of the cultural sector; Policy and program recommendations for the Oakville Arts Council; and Consideration of how a “cultural lens” approach might be brought to a range of economic and community development initiatives in and for Oakville . The assessment and development of strategies to update the plan was completed in August 2015, with community engagement and consensus-building to continue through October. Reference: Nina de Vaal Director, Recreation + Culture Corporation of the Town of Oakville t. (905) 845-6601 e. Nina.deVaal@oakville.ca Webb Management Services Inc. 16 Strategic Plan for Art in Public Places, Round Rock, TX (2011) Located outside of the City of Austin, Round Rock is home to Dell Headquarters and is known as a destination for tournament sporting events and competition. The City, however, is working to diversify that identity. In recent years, the Round Rock Area Arts Council has established itself with support from the City, and has begun to organize community arts events and festivals. Building on that effort, the City wished to create a plan for the future of arts and culture in its community. The 10-year plan provided strategies to support the development of arts and cultural activity in the short, medium, and long term. It was based on research into audience demand, existing programs and facilities, and the needs of local and regional artists and arts organizations. It also aligned with the City’s goals and priorities around economic development, downtown development, branding, and more. Strategies focused on developing cultural infrastructure, funding sources, partnerships, and program development. At the center of the plan was the future of the Round Rock Area Arts Council. We worked to clarify the organization’s role and develop a plan for it to be incubated by the City while establishing resources to support its own staff and program structure. The planning process engaged the Round Rock community through community coffee gatherings, surveys, social networking, and presentations to both a steering committee and community groups such as the Rotary, the Chamber of Commerce, the Mayor’s Council, and neighborhood associations. Reference: Nancy Yawn Director Round Rock Convention + Visitors Bureau t. (512) 218-7023 e. nyawn@roundrocktexas.gov Webb Management Services partnered with H3 Hardy Collaboration Architecture to develop a plan for the City of Round Rock that suggested how public arts policy and programming should develop over the next 10 years. personnel + experience (continued) Webb Management Services Inc. 17 personnel + experience (continued) The City of Fort Lauderdale hired Webb Management Services as a part of a team led by Beyer Blinder Belle, to test the fundamental feasibility of rejuvenating the Riverwalk District with cultural activity based on: potential audiences and participants, existing facilities, potential uses and users, opportunities, benefits and impacts, and existing District precedents. Riverwalk Arts + Entertainment District and Public Realm Plan, Fort Lauderdale, FL (2009-2010) Fort Lauderdale’s Riverwalk has the elements of a successful cultural and entertainment destination: a publicly accessible waterfront, retail corridors and cultural institutions, a critical population mass from recent downtown housing and commercial developments, and potential for future development. However, while individually successful, these assets are not interconnected in a way that causes the area as a whole to match the vibrancy of other urban centers. As a result, the City wished to investigate how to make the Riverwalk District a more active and compelling destination for residents and visitors. Our initial work addressed the market conditions and potential to activate public space with diverse programs and activities, including destination events that would draw non-resident populations—specifically cruise ship passengers. We specifically considered how to best animate existing indoor facilities and improve and utilize outdoor space for performances, participatory programs and special events in the short, medium and long term. We also investigated the potential for other revenue-generating activities, including rental possibilities. We then offered programming recommendations, as well as facility development options to target non-traditional attenders, students, and cultural tourists, to establish the Riverwalk as a true destination. Finally, we developed a preliminary business plan for the operation of the renewed Riverwalk Public Realm, suggesting roles and responsibilities for programming and operating partners and developing a pro-forma operating budget. Reference: Jenni Morejon Director of Planning + Zoning City of Fort Lauderdale t. (954) 828-5849 Webb Management Services Inc. 18 personnel + experience (continued) In 2014, Webb Management Services was hired by the City of Homestead to develop a business plan for the city’s historic Seminole Theatre. Seminole Theatre Business Plan, Homestead, FL (2014, 2015) The City of Homestead, owner of the historic Seminole Theatre, had been pursuing the renovation and expanded operations of the venue for many years. Following a memorandum in 2013, the City and Community Redevelopment Agency were positioned to make significant investment in the building, with additional commitments in place for management fees and operating support stretching out over the next 19 years. Given these commitments, and the limited progress made in getting the theater up and running in the past, City leadership hired Webb Management Services to complete a plan that considered various opportunities and alternatives to animate the facility and generate value for the City based on market conditions and industry trends. In creating this plan, our work assessed the local market—including the City’s growing Latino population, demand and need for space, the supply of cultural facilities in and around the area, and the potential benefits and impacts of the project on the community. Following a report that concluded that the Seminole Theatre should be renovated into a community-oriented cultural center, the City allocated funds to renovate the facility. We were then asked to update our work in preparation of an October 2015 re-opening. As such, we provided the City with specific direction as to how the theater should be operated, how an operator should be put in place, and what other efforts should be made to prepare the facility for its re-opening. Reference: Rick Ammirato Executive Director City of Homestead CRA t. (305) 224-4480 e. rammirato@cityofhomestead.com Webb Management Services Inc. 19 personnel + experience (continued) Planning for Arts + Culture in Pompano Beach, Pompano Beach, FL (2010-2013) The Pompano Beach Community Redevelopment Agency is a relatively new entity, formed to address community and economic development and urban planning in key areas within this North Broward County community. The Needs Assessment was inspired by an opportunity to include cultural facilities in a civic campus currently proposed to include a new Broward County Library, City Hall and mixed use restaurant and retail components. There was also potential to develop cultural facilities within 30,000 square feet on the second floor of the library, if there was adequate need for programs and facilities. Our work assessed demand for cultural programs and space, identifying facility development opportunities and suggesting how new spaces might be configured to accommodate demand. The effort began with a series of one-on-one interviews to inform our work around market analysis, facility inventories, user demand, programming opportunities, and potential benefits and impacts. We surveyed Broward County artists and arts groups to understand demand for space in the northern end of the county. A report including findings, conclusions, and recommendations was issued to the CRA and City Council. We were then hired to develop business plans for three facility development opportunities, including a new Cultural Center, artist studios to be developed in a former hotel, and a cultural and community center celebrating Pompano’s rich African-American history. Working with TCC, we developed and assessed a number of space programs to understand the physical implications and capital costs of recommendations. Under a separate contract, we planned for the improved operations of the City’s amphitheater and developed a business model for the combined operation of all of these facilities. Reference: Terrell N. Fritz Former Project Manager to Pompano Beach Redevleopment Agency t. (786) 200-9200 e. fritz@fritzgeitner.com The Pompano Beach Community Redevelopment Agency hired Webb Management Services and Theatre Consultant Collaborative to assess demand for cultural activity and related facilities. Webb Management Services Inc. 20 organizational chart + staffing process Webb Management Services is a small and collaborative firm with a project manager (Duncan Webb, President) and at least two other team members who are completely involved in each project component. In this case, the team would include Surale Phillips, who would serve as a local liaison and facilitate community engagement, and Christina Kruise, who would support the team in all aspects of the project. team value proposition Our team offers a strong value proposition to the City of Sunny Isles Beach on the basis of the following: 1. We are trained as artists and arts managers. Each member of the Webb Management team has worked professionally in the arts industry, as cultural policymakers, facility managers, producers, presenters, performers, marketers, educators, and/or fundraisers for arts and cultural entities. In addition, we are trained in business and finance. This combination of skills means that:  We understand the benefits and impacts that arts policy and programs can have on a cultural community;  We can effectively communicate and collaborate with artists and arts organizations understanding their challenges, creative drive, and aspirations; and  Our work is credible with business and government leaders, funders, and trustees given our focus on fiscal conservancy, impacts, and sustainability. personnel + experience (continued)   Duncan Webb Project Manager Surale Phillips Community Engagement + Local Liaison Carrie Blake Senior Consultant Christina Kruise Research + Analysis Webb Management Services Inc. 21 2. We have a broad array of experience and knowledge. Our international practice and many years of experience have made us big thinkers, able to search for creative solutions from a huge body of knowledge and a diverse network of institutions and industry leaders. 3. We are true collaborators and effective facilitators. Each one of our projects involves community engagement, facilitation, and collaboration. We are fundamentally team players, able and willing to work closely with client groups, developers, project leadership, community residents, and other constituents to establish direction and build consensus through planning projects. 4. We are experts in cultural, organizational and arts program planning. Our work exclusively focuses on planning projects related to arts and culture. Our network and experience working on hundreds of projects all over the U.S. and Canada means that we are apprised of trends and issues in cultural participation, programming and policy. 5. We have regional and relevant experience. Surale Phillips lives in the region and would bring important local and regional knowledge to the project. In addition, the Webb Management team recently finished a project in Miami-Dade County (City of Homestead) and have worked extensively in Broward County (Pompano Beach, Fort Lauderdale, and Pembroke Pines). Our work there, and in seasonal communities similar to Sunny Isles Beach around the United States, provides us with important perspective on the impact that seasonal markets can have on arts and culture, the potential to advance cultural tourism, and other key market factors. And, our work on hundreds of other arts planning projects sharpens our ability to develop a sound and implementable plan for the City of Sunny Isles Beach. personnel + experience (continued) Webb Management Services Inc. 22 personnel + experience (continued) Duncan M. Webb founded Webb Management Services, Inc. to provide management consulting services to the arts and cultural industries. Duncan’s Role: Duncan will serve as Project Manager and would lead the planning effort by:  Coordinating all aspects of the effort, setting timelines and deadlines and managing the team and planning process;  Facilitating meetings, public presentations, and community input sessions;  Gathering information on Sunny Isle Beach’s arts and cultural community; and  Overseeing the development of the Cultural Master Plan and its implementation details, guiding visioning and identifying and prioritizing strategies. Duncan M. Webb, President, Project Manager Since 1997, Duncan has led more than 300 cultural studies and planning projects at Webb Management Services that include services similar to those requested in the RFP. He also completed similar work in two previous positions between 1989 and 1997. His work has particularly focused on community cultural planning and facilitation, cultural facility development and operation, cultural district planning and community development through cultural activity and facilities. Duncan’s career in the arts began onstage as a lovesick maiden in a 1969 production of Gilbert and Sullivan’s Patience. After college, he became a banker, spending seven years in commercial lending and international finance. In 1986, after many years of volunteer work in the arts, he came into the field as a producer of experimental, industrial, and commercial theatre, with such credits as the Canadian premieres of Changing Bodies, Children of a Lesser God, Blood Brothers, Orphans, Marshall Bravestarr, and Barbie and the Rockers. He also developed marketing and sponsorship programs for the Canadian premiere of Les Miserables. In 1989, Duncan joined Theatre Projects Consultants as a management consultant, writing feasibility studies for a range of performing arts facilities and ultimately becoming the general manager of the North American practice of this theatre consulting firm. He then spent two additional years at AMS Planning and Research, doing similar work before starting Webb Management Services in March 1997. A Certified Management Consultant (CMC), Duncan has been an active speaker and published writer on arts management and the development, operation and financing of arts facilities. Webb’s book “Running Theaters: Best Practices for Managers and Leaders” was the first book ever written on the management of performing arts facilities. He is also a professor in New York University’s Graduate Program in Performing Arts Administration, where he teaches Finance and Planning for the Performing Arts and Principles & Practices of Performing Arts Administration, and is a regular contributor to The Clyde Fitch Report. Duncan has a bachelor’s degree in economics from the University of Western Ontario and a master’s degree in business administration from the University of Toronto. He lives in New York City with his wife and two children. Webb Management Services Inc. 23 personnel + experience (continued) Surale started DSP, Inc. in 2002 after 13 years of working in arts research and consulting for a national firm. Surale’s Role: With regional experience in arts and community outreach, Surale will facilitate community engagement and outreach by:  Developing facilitation and engagement protocols to ensure community participation;  Participating in an extensive set of one-on-one interviews and group meetings;  Co-facilitating a series of three public meetings; and  Supporting digital engagement. Surale Phillips, Decision Support Partners, Inc., Local Affiliate Consultant (Palm Beach Gardens, FL) For 22 years, Surale Phillips has provided research and consulting services to the nonprofit sector with a focus on arts and culture. Her work supports projects in building nonprofit organizational capacity, audience and community engagement, community cultural planning research, marketing, and program evaluation. In 2014-15 she worked on community engagement for the Art in Public Places Master Plan for West Palm Beach, the Creative Life Plan for the Office of Arts in Raleigh (NC), rebranding of the Fort Lauderdale CRA, and the Community Cultural Plan for Hilton Head. Her services have been the foundation for projects supported by the National Endowment for the Arts, Wallace Foundation, James Irvine Foundation, Paul G. Allen Family Foundation, and several community foundations. Clients have included foundations, arts service organizations, united arts funds, regional and local arts councils, performing arts presenters, festivals, museums, theater, opera, and dance companies, symphony orchestras, and institutions of higher education. Surale’s presenting engagements have included the Americans for the Arts National Convention, the National Arts Marketing Project Conference, Kentucky Arts Presenters, Pennsylvania Governor’s Arts Awards, Southeastern Conference on Foundations, Midwest Council on Philanthropy, San Diego Commission on Cultural Affairs, and the American Folklore Society. Currently, she serves on the Montana State Arts Council Cultural Aesthetic Grants Committee (fourth term) and as a Major Institutional Grants Adjudicator for the Tennessee Arts Commission (second term). She is also a Research Technical Advisor for Dance USA’s Engaging Dance Audiences program and a Faculty Member for Training and Workshops with the National Arts Marketing Project of Americans for the Arts. From 2005 to 2007, in addition to her consulting practice, she served as Executive Director for Classics for Kids Foundation. Prior to founding Decision Support Partners, Inc. in 2002, Surale was Vice President of Research and Administration for ArtsMarket. Webb Management Services Inc. 24 personnel + experience (continued) Carrie Blake is a Senior Consultant and Project Manager for a variety of public and private cultural sector clients. Carrie’s Role: Carrie would lead research and analysis for the planning process. She would also coordinate community engagement activities. Carrie E. Blake, Senior Consultant Since joining the firm in 2006, Carrie has completed and participated in more than 150 studies involving community cultural master planning, organizational planning, facility development, and operations. Carrie has gained extensive knowledge on the operation and function of arts organizations through her work with various independent, government- based, and university arts organizations. Before joining the firm, Carrie was the Associate Producer for the Office of Arts + Cultural Programming at Montclair State University (NJ) where she played a pivotal role in the establishment of an ambitious new presenting and producing program. Collaborating with innovative experimental artists from across the nation and around the world, Carrie coordinated regional, national, and world premieres while working to establish identity, presence, structure, and policy for MSU’s new venture. Prior to working at MSU, Carrie developed and managed fundraising events and campaigns for both The Drama League, a New York City-based nonprofit committed to developing artists and audiences for the American theatre, and the Madison Museum of Contemporary Art (Madison, WI). While in Madison she also supported the marketing function of the Madison Civic Center as it prepared for expansion to what is now the Overture Center. Through her master’s degree in business at the Bolz Center for Arts Administration, University of Wisconsin-Madison, Carrie completed a venture development business plan for the Wisconsin School Music Association and a marketing research study for the Madison Symphony Orchestra. Her independent graduate research focused on university arts presenters’ multifarious existence within campus and community contexts. Carrie earned dual bachelor’s in music and arts administration from the University of Kentucky. A native of Cleveland (OH), Carrie’s commitment to the arts first began at the age of nine when, after becoming fed up with the antics of her creatively destructive brothers, she picked up her first clarinet. Webb Management Services Inc. 25 personnel + experience (continued) Christina Kruise joined Webb Management Services in 2013. Christina’s Role: Christina would participate in data collection, research, and analysis for the plan in Part One, along with financial modeling and implementation planning in Part Three. She would also support community engagement activities in collaboration with the City. Christina M. Kruise, Researcher + Analyst, Webb Management Services Christina’s career as a researcher and producer focuses on the use of site and space in live performance. Since joining Webb Management, Christina has participated in dozens of studies with particular focus on research and analysis to support responsible and sustainable cultural delivery models and community growth, financial modeling for organizational growth, and facility development. Growing up in rural Pennsylvania, Christina’s only access to a stage was a casket bier in her parents’ funeral home. This experience of working ‘site-responsively’ as a child has continued to impact her career, first as a performer, and now as a practitioner and arts researcher. An avid traveller, Christina’s loves for the unknown and for investigative performance frequently intersect. Working with a Bosnian architect and Croatian theatre producer, she created Unlisted in 2011. A site-based, performance as research project, Unlisted uses performance to engage curators, local and international artists, and community members in conversations about space, its use, and its function within a neighborhood. To date, the project has been produced in Belgrade (Serbia) and Pittsburgh (PA), with future iterations planned for Montreal (Canada), and Salvador (Brazil). In addition to Unlisted, Christina has worked extensively in Germany researching mixed-language performance and the intersections between language and perceptions of space. Her capstone project, funded by the Network of Ensemble Theatres, was a seven-month, long-distance collaborative project with a Berlin-based theatre ensemble. The project culminated in a week-long think-tank critically examining collaboration and the fundamental differences that distinguish the German and American theatre models. Essays about Christina’s work have been published in multiple academic and arts journals, on the Art in Odd Places blog, and presented at the 2011 Theatre Communications Group National Conference. Prior to joining Webb Management Services, Christina was a Communications Consultant for the New York City Department of Education, where she played a key role in assisting 90 elementary and middle schools with the implementation of a new curriculum. She holds masters degrees in Performance Studies and Performance Research from the University of the Arts of Belgrade (Serbia) and the University of Warwick (UK), and bachelor’s degrees in Theatre Arts and Urban Studies from the University of Pittsburgh. Webb Management Services Inc. 26 4. cost proposal Cost Proposal Services D. Webb S. Phillips C. Blake C. Kruise Hourly Rate $150 $125 $125 $100 Materials Review 4 4 $1,000 Market Assessment 2 2 16 $2,150 Inventory of Cultural Programs + Facilities 2 2 16 $2,150 Assessment of City Support + Programs 4 8 $1,400 Cultural + Creative Community Assessment 4 4 2 8 $2,150 Community Partnerships 4 4 8 $1,900 Comparable Communities + Best Practices 2 16 $1,900 Key Issues 4 4 $1,000 Part One Report 8 8 16 $3,800 SWOT Workshop 8 2 4 $1,850 Preliminary Vision + Goals 2 $300 Programming Opportunities 2 8 $1,100 Facility + Placemaking Priorities 2 8 $1,100 Policy + Funding Needs 2 8 $1,100 Comparable Strategies + Cultural Communities 2 16 $1,900 Part Two Report + Workshop 8 24 $3,600 Final Vision + Goals 2 $300 Programming Plan 4 2 8 $1,650 Support Strategies 4 2 8 $1,650 Governance Structure + Leadership Development 4 2 $800 Strategic Partnerships 8 $1,200 Pro-Forma Operating Budget + Funding Plan 16 2 $2,600 Critical Path Plan 8 2 2 $1,650 Draft Plan + Workshop 16 4 24 $5,300 Final Plan + Presentations 8 16 $2,800 Kick-off + Communications Strategy 4 4 $1,100 Information Gathering included above Public Workshops 16 16 $4,400 Digital Engagement 2 2 16 16 $4,150 Total Services Expenses D. Webb S. Phillips C. Kruise Total Expenses per trip $1,200 $150 $1,200 Number of Trips 6 4 1 Other Expenses (Data/Translation)$250 $2,000 Expenses by Team Member $7,450 $2,600 $1,200 Total Expenses TOTAL NOT TO EXCEED FEE TOTAL $56,000 $11,250 $67,250 Webb Management Services Inc. 27 cost proposal (continued) professional fees We propose a professional fee of $56,000, plus expenses, to complete the work described in this proposal. The list on the previous page suggests fees itemized by phase; however, the process is designed in a way that tasks inform and feed into one another. expenses Expenses are billed (at cost) in addition to fees for travel to Sunny Isles Beach and the purchase of data and translation services for community engagement. We would do everything possible to minimize expenses and would look to the client for assistance in seeking accommodation rates and booking trips in advance to minimize air fares. term of proposal This proposal is valid for a period of 60 days starting October 1, 2015. Webb Management Services Inc. 28 5. project schedule Task/Month 1 2 3 4 5 6 Needs Analysis Materials Review Market Assessment Inventory of Cultural Programs + Facilities Assessment of City Support + Programs Cultural + Creative Community Assessment Community Partnerships Comparable Communities + Best Practices Key Issues Part One Report Visioning SWOT Workshop Preliminary Vision + Goals Programming Opportunities Facility + Placemaking Priorities Policy + Funding Needs Comparable Strategies + Cultural Communities Part Two Report + Workshop Master Plan Development + Implementation Final Vision + Goals Programming Plan Support Strategies Governance Structure + Leadership Development Strategic Partnerships Pro-Forma Operating Budget + Funding Plan Critical Path Plan Draft Plan + Workshop Final Plan + Presentations Community Engagement + Outreach Kick-off + Communications Strategy Information Gathering Public Workshops Digital Engagement Site Visits/Month 1 2 3 4 5 6 Ki c k - o f f , I n t e r v i e w s + G r o u p M e e t i n g s SW O T W o r k s h o p + P u b l i c M e e t i n g s Dr a f t P l a n + W o r k s h o p s Fi n a l P r e s e n t a t i o n s Proposed TimelineWe are ready and willing to complete the plan as described in six to nine months, as noted on the timeline here. webbmgmt.org