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Home My WebLink AboutReso 2002-434 RESOLUTION NO. 2002- 1...J 34 A RESOLUTION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, APPROVING THE PURCHASE OF A CISCO FIRE WALL PIX 515 UNRESTRICTED SOFTWARE BUNDLE, CISCO PIX MODULE, AND CISCO SECURE PIX UPGRADE, FROM CDWG COMPUTING SOLUTIONS; APPROVING A SERVICE AGREEMENT WITH CDWG COMPUTING SOLUTIONS, WITH RENEWAL OPTIONS FOR THE LIFE OF THE EQUIPMENT, FOR MAINTENANCE OF THE FIRE WALL, AT AN INITIAL COST OF $8,354.61, WITH AN ANNUAL MAINTENANCE FEE AFTER THE FIRST YEAR IN THE AMOUNT OF $1,325.00, A TT ACHED AS EXHIBIT "A", WITH THE DESCRIPTION OF SERVICES A TT ACHED AS EXHIBIT "B"; PROVIDING THE CITY MANAGER WITH THE AUTHORITY TO DO ALL THINGS NECESSARY TO EFFECTUATE THIS RESOLUTION; PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the City Commission believes that having a City web site would be beneficial to its community, allowing world-wide contact; and WHEREAS, the City computer system requires a high level of security between the City and the web hosting location; and WHEREAS, the City Commission wishes to approve the proposed Agreement with CDWG Computing Solutions, for these services embodying the terms set forth herein; NOW THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, AS FOLLOWS: Section!. Approval of Agreements: The purchase agreement by and between CDWG Computing Solutions and the City of Sunny Isles Beach for a Cisco Fire Wall PIX 515 Unrestricted Software Bundle, Cisco PIX Module, and a Cisco Secure PIX Upgrade, in an amount of $7,029.61, and after the first year, a recurring service agreement fee of $1,325.00 per year for the life of the equipment (approximately five years), attached as Exhibit "A", with the description of services attached as Exhibit "B", hereto, at an initial total cost of $8,354.61, be, and the same is, hereby approved. Section 2. Authority of the City Manager: The City Manager is hereby authorized to do all things to effectuate the Agreement. Section 3. Effective Date. This Resolution shall become effe PASSED AND ADOPTED this 18th day of April, 2 R2002- UUNETIMCI Worldcom Company Tl Line for Internet Service 1 ;;."..... .. A1;TEST: :., " . ~ .' ~jJ f ~ ...:' ; ~ ') / ~~~~. ~tt~ Richaro Brbwn-Morl!fa, City Clerk APPROVED AS TO FORM AND LEGAL SUFFICIENCY: VOTE: 5-0 Mayor Samson Vice Mayor Iglesias Commissioner Edelcup Commissioner Goodman Commissioner Kauffman yes V no_ yes v no yes 7no= yes v"'no_ yesLno_ R2002- UUNETIMCI Worldcom Company TI Line for Internet Service ~~~:~~~: ci~~~ 2 CDWG.com Page 1 of 1 8005814239 Computi SDlfltions &lilt lot 7"...,.".., & Ethrc8tiott.. www.CDWG.com .uote Detailsll Quote #6119160 Status: Open Quote Date 2/25/2002 Need Help? Contact RITA EY o Contact Lonny Boeke Phone: (877) 874-9058 Fax: (847) 371-7853 E-mail Quote to Lonny Description CISCO PIX QUOTE Billing Address RITA EY ATTN: CITY OF SUNNY ISLES BEACH 17070 COLLINS AVE STE 250 SUNNY ISLES BEACH FL,33160-3635 Shipping Address CITY OF SUNNY ISLES BEACH ATTN: RITA EY 17070 COLLINS AVE STE 250 SUNNY ISLES BEACH FL,33160-3635 Payment Method Shipping Method UPS Ground Product Cisco PIX 515 Unrestricted Software Bundle Cisco PIX Module CDW Part # Mfg Part # Qty Price Ext. Price 178699 PIX-515-UR-BUN 1 $5,575.00 $5,575.00 176403 PIX-4FE= 1 $700,00 $700.00 189884 PIX-VPN-3DES= 1 $700.00 $700.00 Cisco Secure PIX Upgrade Cisco SMARTnet 1 Year 8x5 Next Business Day 130580 CON-SNT-PKGll 1 $1,325.00 $1,325.00 Sub-Total: $8,300,00 Shipping: $54,61 Grand Total: $8,354,61 Exhibit "A" https://www.cdwg.comlshop/ quotes/viewquotec1etal1.aSp '!quotenumber=GI 19160&printable... 4/9/2002 Cisco - SMARTnet/SMARTnet Onsite Page 1 of6 ....:.!*....... ~: , '~ I~nglish ..' 1IIIII................"'.1i!....".\iIii!....)lliT.. ~,., __~y__ (~~,'~, _,:: ii, Data Sheet SMARTnet and SMARTnet Onsite , Executive Summary SMARTnet and SMARTnet Onsite provide enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options. SMARTnet Onsite provides all SMARTnet services and complements the hardware advance replacement feature by adding the services of a field engineer (critical for those locations where staffing is insufficient or unavailable to perform parts replacement activities). The value of any networking device can be reduced to two simple criteria: availability and performance. As networks have become the backbone of business, the importance of these two factors has increased dramatically. And you are now responsible not only for keeping that network up and running at a reasonable and predictable cost but also increasing productivity throughout the company, increasing the quality of services delivered to your customers. SMARTnet and SMARTnet Onsite provide both remote support and onsite parts service, augmenting your staffs ability to maintain and operate your device, and ensuring that your device performs at its highest possible levels of performance and longevity. SMARTnet features include: ~ Operating system software refresh on demand KS 24 x 7 x 365 access to Cisco.com, the highest rated online support in the industry KS 24 x 7 x 365 access to highly skilled networking technology personnel; successful support of over 3 million devices worldwide KS Advance parts replacement in as little as two hours (depending upon the delivery option selected) KS Onsite field engineer in as little as two hours (SMARTnet Onsite only; depending upon the delivery option selected) Devices covered by these programs: KS Operate at highest levels of availability and performance Exhibit "B" http://www.cisco.com/warp/public/ cc/serv/m 4/1 0/2002 Cisco - SMARTnet/SMARTnet Onsite Page 2 of6 ~ Grow in capabilities and performance at no extra software charge ~ Experience extended device lifespans "This probably sounds somewhat contrived, but I mean it in the most sincere terms. Cisco Technical Support is simply the BEST. I was impressed by the technical expertise of Cisco's technical support staff and the timeliness with which I received the correct answer to solve the issue I was having. But mostly I was impressed with the very nice support engineer, who: a) Was very friendly and courteous b) Knew the product I was speaking of as if she had designed it, c) Laughed at my lame, one o'clock-in-the-morningjoke, d) Resolved my problem, e) All without making me feel like a complete idiot." -Senior Network Design Engineer Cisco's Support Philosophy Cisco is your strategic partner. It offers its customers networking solutions, not just products. That means ensuring that products are up and running quickly, that they are available when you need them, and that they don't become obsolete as technology changes. As your strategic partner, Cisco strives to move beyond traditional business barriers to: ~ Empower our customers by making all of the company's knowledge, information, services, and resources available to its customers on demand ~ Prevent problems through aggressive initiatives to deploy networking best practices at customer sites and internally ~ Create an environment where support is an integral part of the solution, not a remedy ~ Significantly lower the cost of ownership while increasing the return on investment Working closely with customers to support of more than three million networking devices, Cisco continually grows and refines the industry's top support organization to ensure that your network satisfies your business goals. SMARTnet Components SMARTnet and SMARTnet Onsite provide four key services, with four levels of hardware replacement entitlement depending upon the delivery option selected. What's the difference between SMARTnet and SMARTnet Onsite? SMARTnet addresses the maintenance requirements of customers with strong internal maintenance support staff. On the other hand, Customers whose staff has insufficient availability, proximity, or skill to perform hardware maintenance should consider SMARTnet Onsite, which provides the services of a Field Engineer to perform installation of replacement parts. http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/smnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 3 of6 Cisco IOS@ Software Updates llOO S50 1.1I ~ 500 of5O . FaliJd5 olOO 3SO 300 250 200 150 100 50 II Vensi08 V8l1laa Vel'8laa VItsioIl U 10;0 n.1I 11..2 Cisco responds quickly to changes in networking environments and provides immediate Cisco system software updates (such as IOS), thus enhancing and extending device life. In fact, Cisco spends more development dollars enhancing its system software than most of its competitors spend in total R and D. The upgrades consistently deliver enhanced: ..s Security ..s Performance ..s Bandwidth management ..s New protocol support ..s Interoperability SMARTnet provides automatic updates, on request, of all major releases, with sophisticated upgrade planning processes, as well as maintenance fixes. Through Cisco.com, these updates are available 24 hours a day, seven days a week. Cisco.com Cisco.com is the industry-leading online support and information service from Cisco, available 24 hours a day, seven days a week. Cisco.com provides users with a wealth of up-to-date information with hundreds of new documents being added or updated each month. And your SMARTnet contract adds the most comprehensive collection of online technical tools in the industry. Those tools include: ..s Bug Toolkit for anticipating and addressing bugs ..s Troubleshooting engine for diagnosing hardware problems using the same database used by our technical assistance center http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/smnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 4 of6 51:=1 400 350 aoo 250 200 150 100 50 I) Vel'1lillll Vel$ioa Vel1il111 Vtqjall 9.6 10.0 11.0 11.2 115 IP Calculator for assigning IP addresses 115 Cisco IOS Planner to ensure you use the right version for the job Technical Assistance Center (T AC) The Cisco TAC is available 24 hours a day, seven days a week and can be contacted via the telephone, electronic mail, or the Cisco.com case submission tool. The T AC is staffed by more than 900 customer support engineers with over 5000 combined years of experience with the Cisco product line and all aspects of data communications networking technology. Support is available in more than 144 languages. Advance Replacement of Hardware Parts In the event of hardware failure, the SMARTnet Advance Replacement feature provides a hardware replacement unit delivered within 24 hours of receiving the request (please see the following section, SMARTnet and SMARTnet Onsite Entitlements, for details on additional response times). Field Engineers For SMARTnet Onsite customers, Cisco provides field engineers onsite to install Advance Replacement hardware parts. Over 11,000 field engineers are located throughout 110 countries to supply these services. Response times are based on the delivery option selected. SMARTnet and SMARTnet Onsite Entitlements 115 Major and maintenance releases of Cisco IOS software via Cisco.com or media (upon request) 115 Registered access to Cisco.com 24 x 7 x 365 115 24 x 7 x 365 access to Cisco T AC for priority 1 and 2 telephone support with critical problem escalation (telephone callback within one hour by the T AC for all hardware, configuration, and software problems, from 9 a.m. to 5 p.m. local time, Monday through Friday, excluding Cisco- observed holidays) 115 Advance replacement of hardware (four delivery options are available, depending on response time requirements-see below for details) 115 SMARTnet 8x5xNext Business Day-Delivery of hardware replacement parts the next http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/smnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 5 of6 business day, provided that the request is received before 3 p.m. local time .6S SMARTnet 8x5x4-Delivery of hardware replacement parts, from 9 a.m. to 5 p.m., Monday through Friday, within four-hour response time.l .6S SMARTnet 24x7x4-Delivery of hardware replacement parts, 24 hours a day, seven days per week, within four-hour response time.2 .6S SMARTnet 24x7x2-Delivery of hardware replacement parts, 24 hours a day, seven days per week, within two-hour response time.1 .6S Onsite field engineer (SMARTnet Onsite only), depending upon delivery options listed above. SMARTnet and SMARTnet Onsite Increase Your Return on Investment By providing ongoing, no-charge software upgrades, SMARTnet and SMARTnet Onsite ensure that the capabilities, security, and performance of your device will increase throughout its prolonged lifespan. The support tools and knowledge provide your staff with the ability to avoid problems, maximize utility, and expedite problem resolution. When they're stumped, our technical support team provides 24-hour-a- day global support, with an aggressive escalation policy to ensure that your problem gets the appropriate attention from those best suited to solve it. And in those rare cases when a part needs to be replaced, SMARTnet and SMARTnet Onsite can deliver parts to you within two hours, accompanied by a service technician in the case of SMARTnet Onsite. .6S Cisco SMARTnet and SMARTnet Onsite are the company's core maintenance support programs. Devices covered by these programs: JlS Operate at the highest levels of availability and performance JlS Grow in capabilities and performance at no extra charge .6S Experience extended device life spans If it's worth buying the device, it's worth buying SMARTnet or SMARTnet Onsite. lAvailable in the U.S., Canada, European Union countries, Norway, Switzerland, and Australia, New Zealand and selected countries in Latin America and Asia. 2Service is available only if your distance from a parts depot or Cisco-authorized service location is within the following limits: in the U.S., within 100 driving miles; in Europe and Canada, within 120 driving kilometers; in Australia, New Zealand, and selected countries in Latin America and Asia. within 75 driving kilometers. To determine if this service is available for your location, please see the Cisco Service Availability matrix at http://www.cisco.com/public/scc/ 3Service is available only if your distance from a parts depot or Cisco Authorized Service Location is within 25 driving miles in the select countries: United States, Canada, Europe, Australia, New Zealand, http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/smnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 6 of6 South America, and Asia. I HOlM I ...... New I "OW" ~ I '!P. I hgill... I .......eIl I S..rcb. , M'~'lf I Posted: Mon Dec 17 13:44:35 PST 2001 All contents are Copyright ~ 1992--2001 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement. http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/smnet_ds.htm 4/1 0/2002