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HomeMy WebLinkAboutReso 2002-435 - --.----------, RESOLUTION NO. 2002- ~ 35 A RESOLUTION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, APPROVING AN AGREEMENT BETWEEN THE CITY OF SUNNY ISLES BEACH AND UUNET/MCI WORLDCOM COMPANY, ATTACHED HERETO AS COMPOSITE EXHIBIT "A", TO LEASE A Tl LINE FOR INTERNET COMMUNICATIONS SERVICE, IN THE AMOUNT OF $637.80 PER MONTH FOR A THREE-YEAR TERM; PROVIDING THE CITY MANAGER WITH THE AUTHORITY TO DO ALL THINGS NECESSARY TO EFFECTUATE SAID AGREEMENT; PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the City Commission believes that having a City web site would be beneficial to its community, and allow world-wide contact; and WHEREAS, the City computer system needs electronic access to the web hosting server and equipment to provide the means to link all City departments together; and WHEREAS, the City Commission wishes to approve the proposed Agreement with UUNET/MCI Worldcom Company, for these services embodying the terms set forth herein; NOW THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, AS FOLLOWS: Section!. Approval of Agreement: The proposed Agreement by and between UUNET/MCI Worldcom Company and the City of Sunny Isles Beach to lease a Tl line for internet communications service, in the amount of $637.80 per month for a three-year term, as more fully described in Composite Exhibit "A", hereto, be, and the same is, hereby approved. Section 2. Authority of the City Manager: The City Manager is hereby authorized to do all things to effectuate the Agreement. Section 3. Effective Date. This Resolution shall become effective upon adoption. PASSED AND ADOPTED this 18th day of April, 200 . David Samson, Mayor ATTEST: ~.. 7i.':~,~~ . . ---- - . Richill'd Brown-Morilla, City Clerk R2002-l}1JNETIMCI Worldcom Company TI lline for Internet Service ' APPROVED AS TO FORM AND LEGAL SUFFICIENCY: VOTE: 5-0 Mayor Samson Vice Mayor Iglesias Commissioner Edelcup Commissioner Goodman Commissioner Kauffman R2002. UUNETIMCI Worldcorn Company T1 line for Internet Service yes V no_ yes~no_ yes no yesV no= yes-t.L' no_ ~~:~~~: ~~~:~~~~~A.u 2 .' i- +;' UUNET An Me, WorfdCom Compimy Company: CITY OF SUNNY ISLES BEACH Attention: RITA EY Issue: Expire: 04/10/2002 04/26/2002 Quotation for UUDirect Burstable T1 Service 3 Year One-Time Service Fees Burstable T1 Start Up Charge Equipment/Router Charge (Cisco 2620) T1 Leased Line Install Charge Total: One-Time Service Fees Standard Discounted $3,000.00 $0.00 $2,400.00 $0.00 $525.00 $O.OO! $5,925.00 $0.00 ~ffIf'~ Monthly Recurring Fees Burstable T1 Monthly Service Fee Monthly Leased Line Charge Total: MDnthly Recurring Fees $995.00 $545.00 $1,540.00 $437.80 $200.00 $637.80 UUNET recommends maintaining "cold spare" equipment for mission- critical applications. Terms and conditions for UUNET services are set forth in the service agreement applicable to each service that UUNET provides. Delivery times may vary. Purchase Orders must include the total One-Time Service Fees, the first month's Monthly Recurring Fees, and all equipment costs referenced above. Please note that Purchase Orders must also indicate agreement to pay the subsequent monthly recurring fees for the Term of the applicable servi~ent~ Accepted By ~ (Authorized Signature) Cern PoS \ Tf:_ Exhibit "A" ,J +:. WORLDCOM., Mel WORLDCOM Communications. Inc. +1 800 ~383 (voice) 22001 Loudoun County parttway +1703 886-5800 (voice) Ashburn. VA 20147 +1703886-0600 (fax) http://www.uu.netl8les@uu.net The .......Iop. 8fId l8gllnes IdenQfyfng WortdCorn'a pnIducts 8nd leMces .. praprtetary IMIb 01 WortdCom. Inc. or . ......... ThI MInes of ectu.I ~ 8nd products meflllocled In .. f91Ml1Wh'1t may be the tnldem8lb 0I1helr NIIMIdMI ownera. WORLDCOMSM INTERNET DEDICATED T1 AND 56K AGREEMENT Service' MonthlY Fee Start-UD Charaez D56Kbps $ !10M $ 595 ~ . T1 Burstable' /~ J~ ' .0 - 128 Kbps sustained use C~ 437.80 c.~ .... a 128.01 - 256 Kbps austalned use $ . $ 3.000 a 256.01 - 3841<bps austafned use $ 1.795 $ 3.000 0384.01 - 512 Kbps austalned use $ U95 $ 3.000 a OYer 5121<bps IUSt.aIned use $ 2.095 $ 3.000 D T1 Pric:e-ProlectJ $ 1.795 $ 3.000 D ShadowT15 $ 350 $ 3.000 D ISDN Back-up (128 Kbps)' $ 250 $ 300 Prices above .. for service In the contiguous United State. and do not Include any telco lne ::E" ~ ment costs, or Mtwortl .....Ucatlon. fee..' S ZJO.oo Term Commitment' 0 1-yearTerm (5% discount) 0 2-yearTenn (10% discount) .3-year ( cflSCOUnt) Discounted EaulDment' (1MII8bIe only wIIh aeMce) r.dS!! Cisco SecurItv PnHIucts" to e,<:- ~ D Cisco 1720 router wIIh Internal 561&4K CSUlDSU $ 1.325 D ConIeJd.8ased Access ContIaI c-ceAC-) IOS eoftwant for $ 900 CIsco 1720 nUer a Cisco 1720 router wlU1lntemal T1 CSUlDSU $ 1.525 a ConIul-8ased Access Control c-ceAC-) !OS IOftw;n for $ . 1.200 CIsco 1620 router ' a Cisco 2620 router with IntemaI 56I&4K CSWDSU $ ~ a 1. C8AC Onsle Instal11 (required for CU'NI1t router .' $ 1.500 '. ~) . . Cisco 2620 router wIIh IIUmIII T1 CSUIDSU $ L~ WortdCom CBAC SUDDOrt (CIsco SMARTnet18qUhd'2) PrleelY.ar a Cisco 3640 nMer wIIh IIUmIII T1 CSUIDSU $ 6.310 . D Cisco Intem8IISON card $ 500 D WortdCom C8AC 8UppOIt for CIsco 1720 IOUIer $ 240 D Add'1lionaI CIsco Hemal T1 CSUJ[)SU $ 700 D WortdCom C8AC support for CIsco 2620 RlUler S 240 Payment If Purchase Order Is required. return PO with this fonn end provide POI: Billina Prefentnce 0 BiB my existing account number:. Cl 81 to 8 new ecc:ount number Please .Ign this Agreement on the reverse. , WNIe CU5Ianw' C8R ..... ..... <<XII..~. CuItGmIr C8I1IlOt .... .. .... In II enIhly tit .... S-- or ..., ..... .. ...... prtar....... CllII.-t 01 WortdCom. . CU5Ianw'.....1ntImIIl <<XII...., tit end -. ~ II *POI.... far. (I) ....... .... poInl 01 CDIII.ci far... -1UIIPlIIt ...... (I) pnMIng ...... ...... lit ... .-.; (II) IUIIIIIng II CMlI ,....,... _..,..... - .... ("DNS1tar .... -.; (Iv) ........... ... ..... donIIIn -= M UIIng lOP IQUlIng lit .. WaddCom ........ ........., ..., WaddCom; M ...... ...... ...... ... ~ .... pnMdIng .... tit WorIdCanI; IIld (111) Nt 1"1 ~1I'" .. ~_... -.nc\'f II P ... III" pnwIded"'WOlIdCaIn tit CUIIan.-.....1IacIIId lit.... -. . . a To -11"II*" . - - "I, WCIItdCam.. CIIldIr II T1111ao..... A SSOO ~ ......1It CuIIDnw-Gldered T1..... II . - 1.1".., lie ............ ..Ilaurs 01 lAM ... 7PM ET MandII'f Iwugh FtIdII'f (edudIng~. . Cullan.- ......... . - 'L . CIUIIIde 0I'-1laurs WortdCaM.. cNIge........ S5G0.... I W.. T1 ............. CuIIDnw ___.. T1 ..... tit .. WaddCom....... end C*l1lUlll tit.... 1.5 ...,..It..,.... .....,..... II ..... an .. ......... ..... ..... IIIIdId ... CuIIDnw. . Cum ....................... (I5Ih ......... nile --. ..) __ ~ ~... .......... .... ....... In - ~ tnlIIIIIw. c:u.ton.'s ...... .... .... .., lie ........ ..., WcItIdCam .... .. --w.,1Ia'lJ ....... _60(/11. CuIIaIMr..., ......_ tit . IlMW ......... .... ..... . CuIIamIl's IlIIIIIIIwd ... .... II It or IlIIaw 8Udl ......... .... ..... IcIr It .... _ coneec:ulIlM .... _ CUIIDmIr ......... -- WCIItdCam In..... 01.. ........, .......... . · .....,. 1.,... T_ ColI....... II ....... T_ ComlI1IIment dIKaunIII"""onI'fllt 2 _ s,..T- · .... T1 .... II ....... onI'f . CulIIlllI.- ..... pIII.-y T1 ..,.. ..... WOItdConL ,.... Term 01 Sh8dow T1 ...... .. .. _ . .. T_ 01 eu.IDnW'& prtnwy T1 <<XII...... Sh8dow T1 .... ..... ... .. ..... T1 <<XII..... 1llIl..... . . .,. ......... ... .... (IlIh ....... nile: ..... ...., .... .. prtnwy T1 <<XII.1IClIon II....... ... 111C11.- .......... ... ..... II ....... It .., ... .... .. pdnwy T1 COl."" II ......... WCIddCGft .. .. CuIIDm8r an __ .... c:Mve 01 WOItdCam'a ........ ......,....tar T1 8urItIIble ....tar.......... ......... CuIIDnw.. lie bII8d It'" ..... unlI.. ......... ... 01 lie SMdow T1 <<XII.1IdIon In . ~ dICI11111 .... 1I1CbpL . lie pIInwJ T1 <<XII..1KtIon II __ ,- J ~ (_ cMIned In .. SlA .. ....It_ w.ftlllll8nnsl, ........ . ... 01 \he SIl8daw T1 <<XII."" In.... 0111'" "1llIl"1UllIKl tit _ .... cIwgeL \SON ...1lIUIt lie ...... ... CuIIDnw. , o.atpIoM 01... cIom8In _..... __...... end __ MlWart ~........In COl.""'" 1lII1MIIce.1Ild.. pltl*Ig end............ ~ to .... ..... .. Nt fartlln.. ...... ~ aA{l . .... SdleIiIIe .......It- ....netIWms. WOItdCom __ ..light tit ~......... ~1IlII. F_ ~ tam ...1It.... 8IfechI upon ....... 01.. chInges lit 11M URL or.... nalIce tit CUIIDmIr. · DiIcount IppIcIble onI'f tit MonIlI'f..... No" oanduIIan 01.. T_ CornnlIIIMM. .... AII_lIAIlhaI oonIInue In IIIfed an . .....11I..... ...It" _ ..... In elfec:t duItng .. ..... TIl'Ift. ,.... T... ColnmImeIf. .... begin _ 01.. .... an IIIIhIc:tI . WortdCom hID ... . iInclIcnng ....... c:In:uI.. ........ tit .... P pecItels II) CuIIDmel'I ... rs.w. ~ 011I"). · WCIItdCom II 8CIIng onI'f _ . ....... ... ..... tit \he ...... end ...... or..s under .. ........ ~ .... _ ......... .., . IlInI ...., ~ WOItdCom.. pnMde.......1UppCIrt tar ~ 1M.. not""" or NpI8cI EquipcMrf.. CusbMr'... 01.. EquIplanIl UllGtIt...... end oandllIclnI af... ........... end .. ......It. ShauId CUIIDmer pun:!.- EquIpmenl tam WorIdCom. WortdCom ... .. ... WcdIC.a71 "~I ~ ...... 01.. Equ!pmenl1lt..CUIIDnw.;. : ....,.:... · WCIItdComCBACSuIJportIl .................an.24ll7......lId IncIudIICIlIIIgInIIon . '..lCewlhCBACfundIanI,upgra J ." IllIIDrWclddCl-.. tultdCBAC IDS ..... ... ...........1CI1UppOl1 00GIdnII0A ........ CU5Ianw' end CIIao ~ CUIIDmer ....1OIIIl8dges tIIIIl C8AC II anIr- _..-_01 an.......,...., program and nat. camp"."..I"'- -=urI'f dIlIan. WortdCam cIlMI not............. CBAC" .. ~ or __.... ... CllIIIt . *"......<<.,..... lie lean. or lIlIil My cammunlcdonIen b'f.... 01 CBAC" lie priv8Ie. In no'" .... WClltdCam .. ..... for My -=urIly ~ .....- 1Ir~ .. Price..... tnMln _~...... Separw Fnw8I c-.IIng ~ rwquhd;........ ~ WcxtdCGm Acaaunl ....,......... 1Dr_ II Cisco SMART... IUIJPOIt II . ..... 0.............. 01 WortdCam CBAC Supparl ...... Ilk ~ WCIItdCom Accaunt RIp"""'" tar . ClIlP'f 01 wortdCGm'l CIIco SMARTnel or SMARTnel Onslle Support ~ WORLDCoM INTERNET DEDICATED T1 NIt) 56K - 6127101 GENERAL TERMS AND CONDITIONS 1. Customer acknowledges lhatthis Agreement is between Customer signing this Agreement and Met WORlOCOM Communications, Inc. ("WorIdCom"), on behalf d itself and its alfiiales lIld successors, WorIdCom exercises no CXJI1tra1 over, and accepts no responsibility for, the content d the informalion passing through W~'s host computers, netMJrk hubs and points d presence (the "WorIdCom Network,. EXCEPT AS EXPRESSLY SET FORTH IN SECTION 7 88.0W, WORlDCOM (a) MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPUEO, FOR THE SERVICES AND EQUIPMENT IT IS PROVIDING, AND (b) DISClAIMS ANY WARRANTY OF TITlE, MERCHANTABlUTY, NON-INFRlNGE~NT OR FITNESS FOR A PARTICUlAR PURPOSE. Use d Illy i1formation obtained via the WorldCom Network is at Customer's own risk. WorIdCom specilicaJly denies any responsibilily for the accuracy or quality d informalion obtained lhrough its services. WolldCom shall not be iabIe for any delay or failure in performance due to Forte Majeure, which shall indude wifIout Iinitation acts d God, earthquake, labor cisputes, chcI1ges in law, regulation or government pdq, rials, war, fire, epidemics, acts or omissions d vendors or suppliers, equipment faicns, lransportalion dilIicuIties, or other occurrences which n beyond WorldCom's reasonable CXJI1Ir01. 2. All use d the WorfdCom Network and the service must comply with the lfIen.current W1Sion d the WorldCom Acceptable Use Policy rpoIicy") which is made a part d this Agreement and is avaiIatlIe at the following URL: www.w.netItenns. W~ reserves the rVht 10 arlleIld the Poley from time 10 time, elrective upon posting d the revised PoIic:y at the URl or other notice 10 Customer. WorIdCom reseMlS the right 10 suspend the service or IerminaIB lhis 14J18llIlIllIlt elrective upon notice for a violation d lhe Poky. Customer agrees to inderMify and hold hlm1Iess WorIdCom from any losses, dlInages. costs or expenses resulting from any third I*tv claim or aIegation rClaim") nng out d or I8lating to use d the service, includi1g Illy CIIim which, if Irue, would CllI1Slittft a viaIatian d the Policy. 3. NBTHER PARTY SHALl BE UASlE FOR ANY IfORECT, INCIDENTAL, SPECIAL. PUNmve OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF OR RElATE TO TttS AGREEMENT OR THE SERVICE PROVIDED HEREUNDER. INCWDlNG WITHOUT UtttTATION ANY SUCH DAMAGES FOR lOSS OF DATA RESUlTING FROM DELAYS, NON-DEUVERlES. M1SDEUVER1ES OR SERVICE INTERRUPTIONS. NotwiIhstancing anyIIing to the conb'ary staled in this A!Jeement, Customer's sole remedies for any cIains relating to lhis service or the WorIdCom Network 818 set fcrth in Section 7 below. 4. My 1nl8mel ProIocxJIIkIlIbers ("1P Numbers' assigned to Customer by WorIdCom in cannection with the service shill be used only in CllIRI8Ction with the service. In the lMlllt Customer disc:ontinues use d a service for any reason, or IIis Agreement expires or is terminated for lilY reason, Customer's right to use the IP Numbers shalllllnninate. 5. Payment is due 30 days after date d inWlic:e. Accounts n in default if payment is not received wilhin 30 days after date of invoice. If paymenI is Alloo1ed to W~ unpaid Customer is immedialely in default and subject to a returned check charge d $25 from WorIcI:om. Accounts unpaid 30 days aIIer dale d irMIice may have service interlUpted or terminated. Such inIerruplion does not relieve Customer d the obligation to pay the Monlhly Fee, Only a writIen request to terminate Customer's service reIieWls Custamer d the obligation to pay the Monthly Fee. Aa:otJtls in default are subject to 1I1 interest charge on the ql.Ilstancing balance d the lesser d 1,5% per monlh or the maximum rate pennilled by law. Customer agl8llS to pay WorIdCom its reasonable expenses, ~ aIIaney and collection agency tees, incurred in enforcing its rights under this Agreement Prices n exclusive d lilY taxes which may be levied or assessed upon the EquiprMlll or services IIovided hlnunder. My such taxes shaI be paid by Customer. If Customer is exempt from othefwise applicable raxes. Custcmer must submit its tax identilication number and exemption certificate at the same time it subnits this 14Jreemenl. 6. BiRing for WorIdCom service wiI COI1Ill8IC8 as d the Service Activation Date. The Start-up Chlllg8 is in~ upon aa:ejUn!:e of this Agreement by WorIdCom. Charges fer Equipment shal be invoiced upon shipmenL Service is invoiced monIhIy in advance, lI1d may be C3IC8Ied only by 60 days' advance written notice. In the event d early C3lCllIIation d a Term Commitment. Customer wi be requinld to pay 75% d WorIdCom's standa'd Monthly Fee for each month remaining in the Term ComnitmenL WorIdCom reserves lhe right to cf1ange lhe rates by notifying Customer 60 days in advanced the effective dale d the change. 7. The Service lewJI AgIeement ("SlA' for this service, which is made a part d this Agreemen~ is set b1h at www.UU.netnerms and appies only to aJSklmers agreeing to a Term Commitment d at least one year. WorIdCom Ie&8MlS the right to lI1l8Ild the SlA from Ime 10 line effective upon posting of lie revised SlA 10 the URL or other notice to Customer; provided. that in the 8WlIlt d any arnendnw1t res~ in a material reduction d the SlA's service levels or c:radits, Customer may llInninate IIis Agreement without penally by providing WorIdCom written notice d termination during the 30 days following notice d such lIIIefldmenL The SlA sets fcrth Customer's sole remedies for lilY ctain relating to this service or the WorIdCom Network. incidng any failure to meet any gllarll1lee set b1h in the SLA. WorIdCom's records and data shall be the basis for aI SlA calculations and deleminations. Notwithstanding anylhing to the contrlWy, lie maxirun amount d c:redit in any c3enda- mon1h under the SlA shall not exceed the MonIhIy Fee ;nltor Start-up Charge which, absenIlhe credit, woulcl have been charged for WorIdCom service that mon1h (collectively the 'WorIdCorn Fees'; provided, that the maxirI1Im amount d credit fer failure 10 meet the Availability GuiRll8e stlaI not exceed the sum d (a) the WorIdCom Fees, plus (b) the l8Iephone ~ line chaIge which, absent the crecIit, woukf have been charged for sudl month, 8. Neither party may use the other party's name, trademaItcs, lradenames or other pIOprietary identifying symbols without the prior written approval d lie other party. Neither party may -.ign this Agl8llll'llrlt or lilY d its rights heretIlder without the prior written consent d the other party, which consent shaI not be urnasonably wiIhheId; provided that WOIIcICom may assign this Agreement or Illy of its rights hereunder 10 .. aIIiIiate or SUCll8SSOl' without the CusIomer's wriIen consent No failwe on the part d either I*tv 10 exercise, and no cleIay in exercising. any riglt or remedy hereunder shall operate as a waiver theIeof nor shall any single or PlriaI exercise d any right or remedy hereunder preclude any other or fur1her exercise theIeof or lie exen:ise d any other right or remedy gl'll1ted hereby or by law. 9. WorfdCom's alfIiates or subcontraclols may perbm some or all d WorldCom's duties lIldlor obI~ations hereunder. 10. This Agreement supersedes ill ~ and contemporaneous written and oral representations, understandngs or agreements related to the subject matI8r herein and shall prevail notwithstanding Illy varilllce with terms and oondiIions of any order submitted. Acceptance d this Agreement by WorIdCom may be subject. in WorIdCom's absolute ciscrelion, to satisfactory completion of a aedit cf1eck. Activation d service shall incbte WorIdCiP""s ~ d this Agreement. AGREED AND!!!,'J""!LD Y CU~: ! '( I .' ( ;' I '1.1 / Signature: (~ ~ ~ Company Name: i ~ l \, 1~. \, L. C .~ Printed Name: i?h r, ,) t;.~, f .;>,. fi~ . . .; , : Address: v ~ Title: (J ,-:- !( /t:'""" .' <';' .. -J , \../ Date: .</j~;' ': Telephone Fax WORlOCOU INTERNET DEDICATED T1 AND 56K - 6/27/01 x ~~ \?~~ '11 /1J /0.)... To: From: 1 City of Sunny Isles Beach 17070 Collins Avenue, Suite 250 Surmy Isles Beach, Florida 33160 (305) 947-0606 City Hall (305) 949-3 113 Fax (305) 947-2150 Building Department (305) 947-5107 Fax City Commission David Samson, Mayor Lila Kauffman, Vice Mayor Norman S. Edelcup, Commissioner Gerry Goodman, Commissioner David Iglesias, Commissioner Christopher J. Russo, City Manager Lynn M. Dannheisser, City Attorney Richard Brown-Morilla, City Clerk MEMORANDUM Mayor and City Commission Alyce L. Hanson, Administrative Services Director Rita Ey, Information Technology Manager Through: Christopher J. Russo, City Manager Date: Re: April 18, 2001 Approval for Communications and Equipment Upgrades for Computer System RECOMMENDATION: It is recommended that the City Commission approve the resolution for necessary communications equipment and a new Tl line for internet capabilities and security software and equipment upgrades for the City's Computer System. REASONS: Creating and updating the City's web site requires a secure high-speed link to a web hosting location and all City departments need electronic access to the staging server, which will result in all departments being linked together for the first time. ADDITIONAL INFORMATION: This action is a step towards meeting the goal of having a City web site. The Technology Steering Committee recommends that all City departments be able to provide electronically information for the web site which will be then reviewed and published by the Administrative Services Department. The Administrative Services Department engaged the services of a computer security expert whose recommendation included this equipment and communications setup. Staff followed procurement procedures. Funding for this project is available through the Administrative Services account. The costs are as follows: · Security software and I-year maintenance and upgrades - $8354.6'1 (annual maintenance after first year $1,325.00) · Tlline 3-year lease @ $637.80 per month Agenda Item Date Memorandum March 19, 2002 Page 2 Respectfully Submitted, cf!tL ~ Alyc L. Hanson, Administrative Services Director "'\<..Jc^ 0\ ~ Rita Ey, Information echnology Manager Attachments: · Quote for Cisco PIX firewall and yearly maintenance fee · Quote and Agreement for T1 3- Year Lease - monthly recurring fee C: Jean Watson, Finance Director CDWG.com Page 1 of 1 800 581 4239 Computing SollllioltS Buill lor So"""""'" & Education ~ www.CDWG.com .uote Detail. Quote #G119160 Status: Open Quote Date 2/25/2002 Description CISCO PIX QUOTE Need Help? ~'.'.'.....'.~"'..'.' ~ ,. ".' lJ .' -l; ~ .' '. ~ Contact Lonny Boeke Phone: (877)874-9058 Fax: (847) 371-7853 E-mail Quote to Lonnv Contact RITA EY Billing Address RITA EY ATTN: CIlY OF SUNNY ISLES BEACH 17070 COLLINS AVE STE 250 SUNNY ISLES BEACH FL,33160-3635 Shipping Address CIlY OF SUNNY ISLES BEACH ATTN: RITA EY 17070 COLLINS AVE STE 250 SUNNY ISLES f3EACH FL,33160-3635 Payment Method Shipping Method UPS Ground Product Cisco PIX 515 Unrestricted Software Bundle Cisco PIX Module COW Part # Mfg Part # Qty Price Ext. Price 178699 PIX-515-UR-BUN 1 $5,575.00 $5,575.00 176403 PIX-4FE= 1 $700,00 $700.00 189884 PIX-VPN-3DES= 1 $700.00 $700.00 130580 CON-SNT-PKGll 1 $1,325.00 $1,325.00 Cisco Secure PIX Uograde Cisco SMARTnet 1 Year 8x5 Next Business Dav Sub-Total: $8,300.00 Shipping: $54.61 Grand Total: $8,354.61 https://www.cdwg.comlshop/quotes/viewquotedetai I.asp ?quotenumber=GI 19160&printable... 4/9/2002 Cisco - SMARTnet/SMARTnet Onsite Page 1 of6 S,dllllr It. P,Ol!IJI t<., Onipl'lq SupJ10rt P.)ltnpJ) T.drnlnq llr~ ( r He ~ffr' _0' ~""t' '" - ..- <r"''''~""?''~"T~~ ..."""~""~- ~",y ,- .- ~ ~ i , ." >- &~4 , '" .. ' J,. . . ,-~ I English .=.I ~~.'~cfl ~<; .".' .- .. ..' " "..,.;' Data Sheet SMARTnet and SMARTnet Onsite Executive Summary SMARTnet and SMARTnet Onsite provide enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refres~ their system software at will, and a range of hardware advance replacement options. SMARTnet Onsite provides all SMARTnet services and complements the hardware advance replacement feature by adding the services of a field engineer (critical for those locations where staffing is insufficient or unavailable to perform parts replacement activities). The value of any networking device can be reduced to two simple criteria: availability and performance. As networks have become the backbone of business, the importance of these two factors has increased dramatically. And you are now responsible not only for keeping that network up and running at a reasonable and predictable cost but also increasing productivity throughout the company, increasing the quality of services delivered to your customers. SMARTnet and SMARTnet Onsite provide both remote support and onsite parts service, augmenting your staffs ability to maintain and operate your device, and ensuring that your device performs at its highest possible levels of performance and longevity. SMARTnet features include: ~ Operating system software refresh on demand ~ 24 x 7 x 365 access to Cisco.com, the highest rated online support in the industry ~ 24 x 7 x 365 access to highly skilled networking technology personnel; successful support of over 3 million devices worldwide ~ Advance parts replacement in as little as two hours (depending upon the delivery o~tion selected) ~ Onsite field engineer in as little as two hours (SMARTnet Onsite only; depending upon the delivery option selected) Devices covered by these programs: ~ Operate at highest levels of availability and performance http://www.cisco.com/warp/publiclcclserv/mktlsup/entlsnetlsmnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 20f6 .s Grow in capabilities and performance at no extra software charge ~ Experience extended device lifespans "This probably sounds somewhat contrived, but I mean it in the most sincere terms. Cisco Technical Support is simply the BEST. I was impressed by the technical expertise of Cisco's technical support staff and the timeliness with which I received the correct answer to solve the issue I was having. But mostly I was impressed with the very nice support engineer, who: a) Was very friendly and courteous b) Knew the product I was speaking of as if she had designed it, c) Laughed at my lame, one o'clock-in-the-morningjoke, d) Resolved my problem, e) All without making me feel like a complete idiot." -Senior Network Design Engineer Cisco's Support Philosophy Cisco is your strategic partner. It offers its customers networking solutions, not just products. That means ensuring that products are up and running quickly, that they are available when you need them, and that they don't become obsolete as technology changes. As your strategic partner, Cisco strives to move beyond traditional business barriers to: LS Empower our customers by making all of the company's knowledge, information, services, and resources available to its customers on demand .s Prevent problems through aggressive initiatives to deploy networking best practices at customer sites and internally .of Create an environment where support is an integral part of the solution, not a remedy .., Significantly lower the cost of ownership while increasing the return on investment Working closely with customers to support of more than three million networking devices, Cisco continually grows and refines the industry's top support organization to ensure that your network satisfies your business goals. SMARTnet Components SMARTnet and SMARTnet Onsite provide four key services, with four levels of hardware replacement entitlement depending upon the delivery option selected. What's the difference between SMARTnet and SMARTnet Onsite? SMARTnet addresses the maintenance requirements of customers with strong internal maintenance support staff. On the other hand, Customers whose staffhas insufficient availability, proximity, or skill to perform hardware maintenance should consider SMARTnet Onsite, which provides the services of a Field Engineer to perform installation of replacement parts. http://www.cisco.com/warp/public/cc/serv/mkt/sup/entlsnet/smnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 3 of6 Cisco IOS@ Software Updates 5\0-1 450 . FtIIfurll$ 400 350 300 250 2tlO ISll 100 50 o YIl1io11 V'B_ YlrsIM v.... Il4 10.0 11.0 11.2 Cisco responds quickly to changes in networking environments and provides immediate Cisco system software updates (such as IDS), thus enhancing and extending device life. In fact, Cisco spends more development dollars enhancing its system software than most of its competitors spend in total Rand D. The upgrades consistently deliver enhanced: I! Security I! Performance I! Bandwidth management I! New protocol support I! Interoperability SMARTnet provides automatic updates, on request, of all major releases, with sophisticated upgrade planning processes, as well as maintenance fixes. Through Cisco.com, these updates are available 24 hours a day, seven days a week. Cisco.com Cisco.com is the industry-leading online support and information service from Cisco, available 24 hours a day, seven days a week. Cisco.com provides users with a wealth of up-to-date information with hundreds of new documents being added or updated each month. And your SMARTnet contract adds the most comprehensive collection of online technical tools in the industry. Those tools include: I! Bug Toolkit for anticipating and addressing bugs I! Troubleshooting engine for diagnosing hardware problems using the same database used by our technical assistance center http://www.cisco.comlwarp/public/cc/serv/mktlsup/entlsnetlsmnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 4 of6 51~=1 400 350 :JOO 250 m ISO 100 50 o Vllliaa Yen.. lit..... v.aiall 9.0 10.0 11.0 11.2 15 IP Calculator for assigning IP addresses ~ Cisco IOS Planner to ensure you use the right version for the job Technical Assistance Center (T AC) The Cisco T AC is available 24 hours a day, seven days a week and can be contacted via the telephone, electronic mail, or the Cisco.com case submission tool. The T AC is staffed by more than 900 customer support engineers with over 5000 combined years of experience with the Cisco product line and all aspects of data communications networking technology. Support is available in more than 144 languages. Advance Replacement of Hardware Parts In the event of hardware failure, the SMARTnet Advance Replacement feature provides a hardware replacement unit delivered within 24 hours of receiving the request (please see the following section, SMARTnet and SMARTnet Onsite Entitlements, for details on additional response times). Field Engineers For SMARTnet Onsite customers, Cisco provides field engineers onsite to install Advance Replacement hardware parts. Over 11,000 field engineers are located throughout 110 countries to supply these services. Response times are based on the delivery option selected. SMARTnet and SMARTnet Onsite Entitlements ~ Major and maintenance releases of Cisco IOS software via Cisco.com or media (upon request) ~ Registered access to Cisco.com 24 x 7 x 365 ~ 24 x 7 x 365 access to Cisco T AC for priority 1 and 2 telephone support with critical problem escalation (telephone callback within one hour by the T AC for all hardware, configuration, and software problems, from 9 a.m. to 5 p.m. local time, Monday through Friday, excluding Cisco- observed holidays) 15 Advance replacement of hardware (four delivery options are available, depending on response time requirements-see below for details) L SMARTnel 8x5xNext Business Day-Delivery of hardware replacement parts the next http://www.cisco.com/warp/public/cc/serv/mkt/sup/ent/snet/smnet_ds.htm 4/10/2002 Cisco - SMARTnetlSMARTnet Onsite Page 50f6 business day, provided that the request is received before 3 p.m. local time ~ SMARTnet 8x5x4-Delivery of hardware replacement parts, from 9 a.m. to 5 p.m., Monday through Friday, within four-hour response time.. ~ SMARTnet 24x7x4-Delivery of hardware replacement parts, 24 hours a day, seven days per week, within four-hour response time. ~ ~ SMARTnet 24x7x2-Delivery of hardware replacement parts, 24 hours a day, seven days per week, within two-hour response time.1 ~ Onsite field engineer (SMARTnet Onsite only), depending upon delivery options listed above. SMARTnet and SMARTnet Onsite Increase Your Return on Investment By providing ongoing, no-charge software upgrades, SMARTnet and SMARTnet Onsite ensure that the capabilities, security, and performance of your device will increase throughout its prolonged lifespan. The support tools and knowledge provide your staff with the ability to avoid problems, maximize utility, and expedite problem resolution. When they're stumped, our technical support team provides 24-hour-a- day global support, with an aggressive escalation policy to ensure that your problem gets the appropriate attention from those best suited to solve it. And in those rare cases when a part needs to be replaced, SMARTnet and SMARTnet Onsite can deliver parts to you within two hours, accompanied by a service technician in the case of SMARTnet Onsite. -*! Cisco SMARTnet and SMARTnet Onsite are the company's core maintenance support programs. Devices covered by these programs: .e Operate at the highest levels of availability and performance -*! Grow in capabilities and performance at no extra charge .e Experience extended device life spans If it's worth buying the device, it's worth buying SMARTnet or SMARTnet Onsite. lAvailable in the U.S., Canada, European Union countries, Norway, Switzerland, and Australia, New Zealand and selected countries in Latin America and Asia. 2Service is available only if your distance from a parts depot or Cisco-authorized service location is within the following limits: in the U.S., within 100 driving miles; in Europe and Canada, within 120 driving kilometers; in Australia, New Zealand, and selected countries in Latin America and Asia. within 75 driving kilometers. To determine if this service is available for your location, please see the Cisco _ Service Availability matrix at http://www.cisco.com/public/scc/ 3Service is available only if your distance from a parts depot or Cisco Authorized Service Location is within 25 driving miles in the select countries: United States, Canada, Europe, Australia, New Zealand, http://www.cisco.com/warp/public/cc/serv/mktlsup/entlsnetlsmnet_ds.htm 4/10/2002 Cisco - SMARTnet/SMARTnet Onsite Page 60f6 South America, and Asia. I H_ I WW. ..., ...... hy I .... , _..ill. I Fe..... I ...rell I M~.I, I Posted: Mon Dee 17 13:44:35 PST 2001 All contents are Copyright <C 1992--2001 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement. http://www.cisco.comlwarp/public/cc/serv/mkt/sup/ent/snet/smnetds.htm 4/10/2002