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HomeMy WebLinkAboutReso 2008-1310 RESOLUTION NO. 2008- ~ A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, APPROVING AN AGREEMENT WITH GRANICUS FOR WEBCASTING, ANNOTATED MINUTES, AND RELATED SERVICES, IN AN AMOUNT NOT TO EXCEED NINETEEN THOUSAND THREE HUNDRED NINETY-SEVEN DOLLARS AND FIFTY CENTS ($19,397.50), AND A MONTHLY MANAGED SERVICES FEE IN THE AMOUNT OF NINE HUNDRED FIFTY-FOUR DOLLARS ($954.00), ATTACHED HERETO AS EXHIBIT "A"; AUTHORIZING THE MAYOR TO EXECUTE SAID AGREEMENT; AUTHORIZING THE CITY MANAGER TO DO ALL THINGS NECESSARY TO EFFECTUATE THE TERMS OF THIS RESOLUTION; PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the City of Sunny Isles Beach is desirous of overhauling our paperless agenda system and to provide more access to public records; and WHEREAS, MCCi is a fully-customizable web-based agenda management package that will enable us to produce professional hardcopy and/or electronic agendas that are easier to access and navigate through; and WHEREAS, the Granicus system works with the MCCi system and will enable us to broadcast those agendas on the web, providing remote access to the full agenda packet to elected officials, staff and the public, and to produce annotated minutes; and WHEREAS, staff has recommended the Granicus system; and WHEREAS, Granicus submitted a proposal to the City to provide these services for webcasting, annotated minutes and related services, in an amount not to exceed Nineteen Thousand Three Hundred Ninety-Seven Dollars and Fifty Cents ($] 9,397.50), and a monthly managed services fee in the amount of Nine Hundred Fifty-Four Dollars ($954.00), attached hereto as Exhibit "A". NOW THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, AS FOLLOWS: Section 1. Approval of Agreement. The agreement with Granicus for webcasting, annotated minutes and related services, in an amount not to exceed Nineteen Thousand Three Hundred Ninety-Seven Dollars and Fifty Cents ($19,397.50), and a monthly managed services fee in the amount of Nine Hundred Fifty-Four Dollars ($954.00), attached hereto as Exhibit "A", be, and the same, is hereby approved. Section 2. Authorization of Mayor. The Mayor IS hereby authorized to execute said agreement. R2008- Granicus A/-,'T11t For Webcasting AnJ AnnotateJ I\lins Page 1 of 2 Section 3. Authorization of City Manager. The City Manager is hereby authorized to do all things necessary to effectuate the terms of this Resolution. Section 4. Effective Date. This Resolution shall become effective upon adoption. PASSED AND ADOPTED this 18th day of September 2008. ATTEST: ~A~ Jane A. Hines, CMC, City Clerk Moved by: C~~ SCHOLL Seconded by: Vt ~ ((\~D ~ -r r+ ~<c. R. Vote: S,O Mayor Edelcup Vice Mayor Thaler Commissioner Brezin Commissioner Goodman Commissioner Scholl V(Y es) ~(Yes) viY es) 3(Yes) ~(Yes) _(No) _(No) _(No) _(No) _(No) R2008- Granicus J\/-,'T11t For Webcasting AnJ l\nnotateJ Mins Page 2 of 2 GRANICUS, INC. SERVICES AGREEMENT THIS AGREEMENT, dated as of _,2008 is between GRANICUS, INC., a California Corporation and the City of Sunny Isles Beach (the "Client'"). A. Granicus, Inc. has developed a streaming media solution and Media Management Software that specializes in Internet Broadcasting. B. The Client desires to (i) purchase the Granicus Solution which will facilitate streaming and distribution of live and archived video and audio content, (ii) engage Granicus, Inc. to integrate its Media Management Software onto the Client's existing website, and (iii) contract with Granicus, Inc. to administer the Streaming Solution through a Managed Services solution. NOW, THEREFORE, in consideration of the foregoing and the mutual agreements, covenants, representations and warranties herein contained, the parties hereto agree as follows: I. GRANICUS SOLUTION; INSTALLATION; MAINTENANCE; PAYMENT. 1.1 Installation of Granic us Solution. (a) Granicus, Inc. shall have the following obligations in connection with the installation of the Granicus Solution: (i) install, set-up and test the Granicus Solution, including. if necessary, installing the computers, and loading any necessary software; (ii) conduct one initial "train the trainer" training session, using a combination of written procedures (in English) and hands-on training, on the use of the Granicus Solution; and (b) The Client shall have the following obligations Il1 connection with the installation of the Granicus Solution: (i) provide physical space at the site locations that is appropriate and sufficient for the Granicus Solution, including a controlled access area for the computers and associated hardware, equipment and accessories; and (ii) Compensate all costs related to the installation and deployment of the Granicus solution as described in Section 1.3. (i i i) Section 5.2. Compensate all Managed Services payments as described 111 1.2 Maintenance of Equipment. (a) For three (3) years after the Purchase Date, Granicus, Inc. shall repair or replace any Dell or Tangent Equipment, provided directly from Granicus, Inc., that fails to Version 3.9.8 function properly due to normal wear and tear, provided that any such failure is not covered by insurance maintained by the Client. For one (I) year after the Purchase Date, Granicus, Inc. shall repair or replace all other Equipment, provided directly from Granicus, Inc., that fails to function properly due to normal wear and tear. provided that any such failure is not covered by insurance maintained by the Client. Granicus, Inc. shall not be responsible, however, for any such failure that is due to other causes, such as power surge, fire, flood or other casualty, accident, vandalism, misuse or abuse, alteration of the Equipment or failure of the Client to maintain a proper environment or otherwise properly care for the Equipment. (b) Granicus, Inc. has the technology in place to continually monitor all equipment and should any malfunction appear Granicus, Inc. shall immediately notify the Client. Granicus, Inc. shall respond to requests to repair or replace any non-functioning Equipment, provided directly from Granicus, within twenty-four (24) hours from the time that notice is received, and the Client shall grant Granicus, Inc. or its Representative's access to the Equipment for this purpose at reasonable times. Granicus, Inc. will keep the Client informed regarding the time frame and progress of the repairs or replacements. (c) Granicus, Inc. shall offer continuous customer SUPP0l1 to the Client and shall be dedicated to ensuring that the Client is completely satisfied with Granicus products and services. Granicus staff shall be available to the Client twenty-four (24) hours a day, three-hundred and sixty-five (365) days a year, via the customer support lines. All support numbers are listed at the end of this Agreement. I .3 Payment. (a) Upon execution of this Agreement, Granicus shall invoice and the Client agrees to pay fifty percent (50%) of the cost of Granicus Software and Professional Services as outlined in the Proposal, attached hereto and incorporated herein as Exhibit A. (b) Upon delivery of any purchased Equipment to Client, Granicus shall invoice and the Client agrees to pay the cost of the Equipment (including shipping costs) in full, as outlined in the Proposal. (c) Upon the completion of Client Installation and Training, Granicus shall invoice and the Client agrees to pay the remaining fifty percent (50%) of the cost of Granicus Software and Professional Services as outlined in the Proposal. (d) Monthly billing for Managed Services shall begin upon completion of the initial Training or upon the commencement of Client use of the Granicus Solution, defined as any public streaming, document posting, podcasting, or internal streaming that is not for system testing or validation purposes, as agreed upon in the Proposal. (e) Client agrees to pay all invoices from Granicus, Inc. within thil1y (30) days of receipt of invoice. The City's performance and obligation to pay costs under this Agreement is contingent upon an annual appropriation for its purposes by the City Commission. If the City disputes any charges on the invoices, it may make payments of the uncontested amount and withhold payment on the contest amounts unti I they are resolved by agreement between the parties. Granicus, Inc. shall send all invoices to: City of Sunny Isles Beach, Attn: Finance Department, 18070 Collins A venue, Sunny Isles Beach, FL 33160. 2 Version 3.9.8 I I 1.4 Total Cost. The total cost tor up-front software, professional services and hardware shall not exceed nineteen thousand, three hundred, and ninety-seven dollars and fifty cents ($19,397.50) as outlined in the Proposal, attached hereto and incorporated herein as Exhibit A. The total cost for monthly Managed Services Fees shall not exceed nine hundred and fifty-four dollars and zero cents ($954.00) per month, as outlined in the Proposal. The Client is entitled to two (2) months of free Managed Services Fees, a total value of one thousand, nine hundred and eight dollars and zero cents ($1,908.00), by virtue of signing this Agreement before September 30,2008. 2. USE OF MEDIA MANAGEMENT SOFTWARE. 2.1 Use. Granicus, Inc. agrees to provide Client with a Revocable, non-transferable and non-exclusive account to access the Media Management Software; and grants Client a Revocable, non-sublicensable, non-transferable and non-exclusive right to use the Media Management Software. The Media Management Software is proprietary to Granicus, Inc., and protected by intellectual property laws and international intellectual property treaties. Client's access to, and use of the Media Management Software is licensed and not sold. Client will be responsible for any applicable costs and taxes associated with Client's use of the Services, or use of the Services through Client's account. 3. CONTENT PROVIDED TO GRANICUS, INC. 3.1 Responsibility tor Content. The Client shall have sole control and responsibility over the determination of which data and information shall be included in the Content that is to be transmitted, including, if applicable, the determination of which cameras and microphones shall be operational at any particular time and at any paJ1icular location. The Client shall not provide to Granicus, Inc., or permit to be provided to Granicus, Inc., any Content that (a) infringes or violates any third parties' Intellectual Property Rights, rights of publicity or rights of privacy, (b) contains any defamatory material, or (c) violates any federal, state, local or foreign laws, regulations or statutes. 4. OWNERSHIP; INTELLECTUAL PROPERTY RIGHTS & SECURITY. 4.1 Content Ownership. The Client shall own all right, title and interest in and to all Content on a worldwide basis, including, without I imitation, all Intellectual Propel1y Rights relating thereto, (i) with respect to Content captured by cameras or microphones at the venue, at the time such Content is so captured and prior to the time it is transmitted to the computer at the venue and (ii) with respect to all other Content, at the time such Content is transmitted or otherwise provided to Granicus, Inc. pursuant to this Agreement. To the extent that any such Content is protectable by copyright, such Content shall be deemed to be "works made for hire" under the copyright laws of the United States. 4.2 Trademark Ownership and License. (a) The Client shall retain all right, title and interest in and to its Trademarks, including any goodwill associated therewith, subject to the limited license granted to Granicus, Inc. pursuant to Section 4.2 hereof. (b) Granicus, Inc. shall retain all right, title and interest in and to the Granicus, Inc. Trademarks, including any goodwill associated therewith, subject to the limited license granted to the Client pursuant to Section 4.2 hereof. 3 Version 3.9.8 (c) Each party grants to the other a non-exclusive, non-transferable (other than as provided in Section 6.1 hereof), limited license to use the other pat1y's Trademarks as is reasonably necessary to perform its obligations under this Agreement, provided that any promotional materials containing the other par1y's trademarks shall be subject to the prior written approval of such other pal1y, which approval shall not be unreasonably withheld. (d) Neither par1y shall use the other party's Trademarks in a manner that disparages the other par1y or its products or services, or p0l1rays the other party or its products or services in a false, competitively adverse or poor light. Each party shall comply with the other pal1y's requests as to the use of the other pal1y's Trademarks and shall avoid any action that diminishes the value of such Trademarks. 4.3 Security of Data. Granicus, Inc. will take commercially reasonable efforts to protect and control access to Client Content. However, Granicus, Inc. makes no guarantee and assumes no liability for the security of any of Client Content or other data provided to Granicus, Inc., including any of Client Content or data placed on any servers including "secure servers." Client will be responsible for the creation and protection of username and password. In no event shall Granicus, Inc. be liable for any direct, indirect or other damages arising out of any breach of security or otherwise. 5. MANAGED SERVICES FEES 5.1 Payment of Maintenance Fees (a) Section 1.3. Client agrees to pay Granicus the Managed Services Fees as outlined III 5.2 Cancellation of Managed Service Plan (a) Cancellation of the Client's Managed Services will also result in the immediate termination of the Client's Media Management Software license as described in Section 2.1. 6. CONFIDENTIAL INFORMA TION & OWNERSHIP. 6.1 Disclosure. Except to the extent necessary as contemplated by this Agreement, each party agrees not to disclose any Confidential Information to any person and agrees to use its best efforts to prevent inadver1ent disclosure of any Confidential Information to any person. Without limiting the generality of the preceding sentence, each party agrees to treat the Confidential Information of the other party with at least the degrec of care that such par1y treats similar information of its own. Each party may disclose such Confidential Information to a COU/1 or other governmental authority to the extent that such disclosurc is required by governmental order or by law; provided that the receiving party shall (i) notify the disclosing party in writing of such required disclosure as soon as reasonably possible prior to such disclosure, specifying in detail the reasons why such disclosure is required, (ii) use its commercially reasonable efforts at its expense to cause such disclosed Confidential Infon11ation to be treated by such governmental authority as trade secrets and as confidential, and (i i i) use its commercially reasonable efforts at its expense to obtain such other protective orders and protections with respect thereto as the disclosing party may reasonably request. 6.2 Use. Each party agrees not to use any Confidential Information tor any purpose 4 Version 3.9.8 whatsoever except to the extent necessary as contemplated by this Agreement. Each pal1y agrees not to disclose the Confidential Information to any of its Representatives except those who are required to have the Confidential Information in connection with such purpose and then only if such Representative is either subject to a written confidentiality agreement that would cover the confidential treatment of the Confidential Information or otherwise subject to fiduciary obligations of confidentiality that would cover the confidential treatment of the Confidential Information. 6.3 Termination of Confidentiality Obligations. The obligations of this Section 6 shall terminate with respect to any particular portion of the Confidential Intonnation when receiving party can prove by appropriate documentation that such Confidential Information (a) was previously known to the receiving pal1y as shown by the receiving party's files at the time of disclosure thereof. (b) was already in the public domain at the time of the disclosure thereof. or (c) entered the public domain through no action of the receiving party subsequent to the time of the disclosure thereof. 7. LIMITATION OF LIABILITY. 7.1 Limitation of Liability. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, REGARDLESS OF WHETHER THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Granicus warrants that the software will perform as specified in this Agreement. Granicus also warrants that it possesses the necessary intellectual rights to license to license to the City the licensed software provided hereunder. For any claim relating to the non- conformance or imperfection of any licensed software provided under this Agreement, Granicus shall promptly correct the defect(s) within a reasonable time, i.e. no later thirty (30) days, so that it conforms to the warranty set forth in this Agreement; or if Granicus is unable to correct the non- conformity, then the City may recover its actual or compensatory damages up to the total fees paid by City to Granicus. If Granicus fails to provide the softwarc as warranted in accordance with the terms of this Agreement, the City may at its option terminate this Agreement with thirty (30) days written notice as follows: (i) the termination notice shall provide a detailed description of any warranty defects claimed; (ii) Granicus shall have thirty (30) days from receipt of said notice to correct any warranty defects in order to satisfy the terms of this Agreement; (iii) at the end ofthil1y (30) days, unless the termination has been revoked in writing by the City, the Agreement terminates and the City shall be entitled to actual or compensatory damages up to the amounts paid by City to Granicus. 8. TERM AND TERMINATION. 8.1 Term. The term of this Agreement shall commence on the date hereof and shall continue in full force and effect for one (1) year after the date hereof. Th is Agreement may be renewed at the option of the City for additional one (I) year periods. provided that neither party notifies the other in writing at least thil1y (30) days prior to the optional renewal period that it does not wish to renew this Agreement." 8.2 Termination. This Agreement may be terminated, in whole or in part, pursuant to the following terms and conditions: (a) by mutual written consent of the parties hercto; 5 Version 3.9.8 (b) by either palty if there has been a material defau It or breach on the part of the other party in any of its representations, warranties, covenants or obligations contained in this Agreement and such default or breach is not cured within thil1y (30) days following written notice from the non-breaching pal1y: 8.3 Obligations Upon Termination. Upon any termination of this Agreement. the following shall apply: (a) The parties shall remain responsible for any payments that have become due and owing as of the effective date of termination. (b) The provisions of Articles 6 and 7 hereof (together with all other provisions that reasonably may be interpreted as surviving termination of this Agreement) shall survive termination of this Agreement and continue in full force and effect. 9. MISCELLANEOUS. 9.1 Assignment: Successors and Assigns. Neither this Agreement nor any rights or obligations herein may be assigned by either party, by operation of law or otherwise, without the written consent of the other pal1y: provided, however, that, without the consent of the Client, Granicus, Inc. may assign this Agreement in connection with a merger, consolidation, assignment, sale or other disposition of substantially all of the assets or business relating to the portion of the Granicus, Inc.'s operations that is the subject of this Agreement. This Agreement shall be binding on and inure to the benefit of the pal1ies hereto and their heirs, legal representatives, successors and permitted assigns. 9.2 Amendment and Waiver. This Agreement may be amended, modified, waived or canceled only in writing signed by each of the parties hereto or, in the case of a waiver, by the party waiving compliance. No failure or delay by either pal1y in exercising any right or remedy under this Agreement shall waive any provision of this Agreement nor shall any single or partial exercise by either party of any right or remedy under this Agreement preclude either of them from otherwise or further exercising these rights or remed ies or any other rights or remed ies granted by any law or any other document. 9.3 Governing Law. The laws or the State or Florida shall govern the validity, construction, and performance of this Agreement, without regard to the conflict of laws provisions of any jurisdictions. 9.4 Construction. Wherever possible, each provIsIon of this Agreement shall be interpreted so that it is valid under applicable la~. If any provision of this Agreement is to any extent invalid under applicable law in any jurisdiction, that provision shall still be effective to the extent it remains valid. The remainder of this Agreement also shall continue to be valid, and the entire Agreement shall continue to be valid in other jurisdictions. 9.5 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall constitute an original, but all of which, when taken together, shall constitute one and the same instrument. 9.6 Entire Agreement. Th is Agreement supersedes all previous and contemporaneous oral negotiations, commitments, writing, and understandings among the parties hereto concerning the matters in this Agreement. 6 Version 3.9.8 9.7 Notices. All notices and other communications required or permitted under this Agreement must be in writing and must be hand delivered or sent by registered first-class mail, postage prepaid or by overnight courier service. Such notices or other communications shall be effective upon receipt if hand delivered, and ten (10) business days after mailing (or, for overnight courier, the number indicated in the mailing instructions) if sent, in the case of the Client, to the address set f0l1h below and, in the case of Granicus, Inc., to its principal executive offices to the attention of the Chief Executive Officer, or at such other address for a par1y as may be specified by like notice. 9.8 Mediation and Arbitration. It is the intention of the parties that whenever possible, if a dispute or controversy arises hereunder then such dispute or controversy shall be settled by arbitration in accordance with the procedures, rules and regulations of the American Arbitration Association. The decision rendered by the Arbitrator shall be final and binding upon the parties and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. Arbitration shall be held in Miami-Dade County, Florida. All costs of arbitration and attorneys' fees incurred by the parties shall be paid by the non-prevailing party or, if neither party prevails on the whole, each party shall be responsible for a portion of the costs of arbitration and their respective attorneys' fees as may be determined by the court on confirmation. 9.9 Indemnitication. Granicus agrees to indemnify, defend and hold harmless the City, its officials, employees and agents from and against any and all judgments, suits, costs, and expenses resulting from any alleged infringement of any patent or copyright arising from the I icensing of the software pursuant to th is Agreement. 10. DEFINITIONS. In addition to the capitalized terms otherwise detined herein, the following additional capitalized terms shall have the meanings set forth below, unless the context clearly otherwise req UI res: 10.1 "Confidential Information" shall mean all business, technical and other information (including without limitation, all product, services, financial, marketing, engineering, research and development information, product specifications, technical data, data sheets, programs, software, inventions, processes, know-how, chip designs, mask works, designs, drawings and any other documentation), disclosed from time to time by the disclosing pal1y to the receiving party, directly or indirectly in any manner whatsoever (including without limitation, in writing, orally, electronically, in all types of disks, diskettes, computer memory or storage or other media, or by drawings or inspection of physical items, and whether or not modified or merged into other materials); provided, however, that the term "Confidential Information" shall not inclucle the Content that is intended to be published on the Website. 10.2 "Content" shall mean any and all. documents, graphics, video, audio, images, sounds and other content that is streamed or otherwise transmitted or provided by, or on behalf of, the Client to Granicus, Inc. 10J "Granicus Solution" shall mean the product specified 111 Client's proposal henceforth identified as Proposal hereto. I 0.4 "Equipment" shall mean the hardware components of the Granicus Solution. 10.5 "Purchase Date" shall mean the date on which Granicus purchases Equipment 7 Version 3.9.8 from the manufacturer on behalf of the Client. 10.6 "The Proposal" shall mean the document which specifies the Products or Services the Client chooses to utilize from Granicus, Inc, attached hereto and incorporated herein as Exhibit A. 10.7 "Media Management Software" shall mean all software included with the Granicus Solution including but not limited to the web application used to administer streaming media. 10.8 "Intellectual Propel1y Rights" shall mean all right. title and interest in and to any and all intellectual property rights throughout the world, including, without limitation, any and all patents, patent applications, copyrights, copyright appl ications, moral rights, trademarks, trade secret rights, rights to know-how, inventions and algorithms, and any and all similar or equivalent rights throughout the world. 10.9 "Representatives" shall mean the officers, directors, employees, agents, attorneys, accountants, financial advisors and other representatives of a paJ1y. 10.10 "Trademarks" shall mean, with respect to each party to this Agreement, all trademarks, trade names and logos of such party listed on Exhibit A attached hereto and any other trademarks, trade names and logos that such pa/1y may specify in writing to the other party from time to time. 10.11 "Managed Services" shall mean monthly fees paid to Granicus, Inc. by Client for bandwidth usage associated with live and archived Internet streaming, data storage, and Granicus Solution maintenance and monitoring. 10.12 "Revocable" shall mean that Client's right to use or access the media management software shall be annulled because Client has either discontinued their use of a Granicus Managed Services program, failed to pay any Granicus fees for more than thirty (30) days, or breached the terms of this Agreement. 8 Version 3.9.8 IN WITNESS WHEREOF, the parties hereto have entered into this Agreement effective as of the day and year first above written: WITNESSES: ~~ Ql\e,&L Rtu AHtV Signature GRANICUS, INC: Sarah Hurwit Thomas A. Chief Executi Print Name Claudia Caipo Print Name ATTEST: CITY OF SUNNY ISLES BEACH Jane A. Hines, CMC, City Clerk APPROVED AS TO FORM AND LEGAL SUF ICIENCY 9 Version 3.9.8 I Granicus, Inc. Support Information Address: Granicus, Inc. 568 Howard Street, Suite 300 San Francisco, CA 94105 Phone: Direct (8:00am 10 6:00pm Pac(fic lime): 4 15-357-3618 Toll Free (8:00am 10 6:00pm Pacific lime): 877-889-5495 Technical Support: 415-655-2400 Emergency Support (available 24 hours, 7 days a week): 4 I 5-655-24 I 4 Fax: 415-618-0201 Web: Site: www.granicus.com Email: support@granicus.com 10 Version 3.9.8 1- EXHIBIT A (The remainder of this page is left blank intentionally.) I I Version 3.9.8 ( <<'" ~ :'-;~i:c.tJ~ , ,~~. I JOIN THE FAMILY! I Quick action saves you money. -- ----- - - ,_._- Mail, fax or email a signed service agreement or a purchase order by midnight, September 30, 2008, and you can earn two entire months of free services +. For the City of Sunny Isles Beach, this is a $1,890 savings. Who Qualifies? + All public agencies that submit a signed contract or purchase order by midnight on September 30, 2008 for any combination of Granicus solutions qualifies for their first month of Granicus Managed Services free. Be recognized as one of the first 500 jurisdictions in the nation to deploy technology that saves money and makes the lives of constituents and public meeting staff easier than you ever imagined possible. One technology changes everything. Granicus' 400 clients are members of a unique and innovative family of public agencies. They are pioneers of government and champions of public access-governing bodies that are at the forefront of using technology for unparalleled improvements to public administration and government transparency. They reap truly massive financial, political and community rewards for one simple thing: adopting Granicus solutions for government webcasting and public meeting management. Join these innovators before the end of June to be among the first 500 jurisdictions in the nation to automate minutes annotation and public meeting management with solutions that save unprecedented staff time and hard money. Be among the first to seamlessly integrate streaming video and audio recordings of public meetings with the official minutes, agendas and related documents-a single integrated public record that actively engages constituents, expands public communication, and reaches more constituents than ever before. Copyright ~ 2008, Gronicus, Inc. Gronicus, the GronlCus logo, MmutesMaker, StreamRepllcotor, MobileEncoder ond Outcost Encoder ore regIstered trademorks, ond MedioMonoger. VoteCost. LiveMonoger, LinkedMinutes ond Integroted Public Record ore trademarks of Gronicus, Inc. in the United Stotes ond/or other countries. . granlcust 568 Howard Street, Ste 300 San Francisco, Califomla 94105 415357.3618 www.granicus.com [ --~ . - . NOTE: The following proposal is BUDGETARY. While this proposal will provide you with our best possible estimate of what your solution will look like, it is not considered complete until a network assessment has been completed. Our goal here at Granicus is to make sure that every new client has a successful deployment and to make sure that our products exceed your expectations. We believe that spending the time to accurately conduct an assessment of your network will help us meet our goals and will ensure that you have the best experience possible. City of Sunny Isles Beach Priscilla Walker, Deputy City Clerk 8/14/2008 Via email Dear Priscilla, I hope this finds you well. I enjoyed our meeting - and the opportunity to collaborate on a solution that will help you improve public access and meeting efficiency for years to come, I'd like to present you with a proposal. It's a proposal that will help make your ideas a reality. It's a comprehensive proposal, tailored to your needs. Call me at or write redas@granicus,com to move ahead with your Granicus solution. I look forward to talking with you again. Kind Regards, Reda Soodi Granicus, Inc. 10f23 . granlcus~ Proposed Solution Pricing Software Modules Item MediaManager Enterprise Access MediaManager MinutesMaker (1 Meeting Body) Outcast Encoder Software (1 License) Sales Tax Software Subtotal Professional Services Item Software Installation and Configuration (1) - Document Template On-Site Training (3 Days) Phone/Web Training (2 Hours) (2) - Player Templates (2) - View Templates Sales Tax Professional Services Subtotal 568 Howard Street, Sle 300 San Francisco, California 94105 415357.3618 www.granlcus.com Cost $1,750.00 $3,500.00 $1,750.00 $350.00 0.00 % $0.00 $7,350.00 Cost $822.50 $525.00 $5,400.00 $300.00 $1,050.00 $1,050.00 0.00 % $0.00 $9,147.50 Hardware Components* (May be provided by City) Item (1) - Outcast Encoder Server (AV rack mount with RAID) (1) - Foot Pedal (1) - Osprey 230 Video Capture Card Sales Tax CC.'[ 20f23 Cost $2,275.00 $0.00 $450.00 0.00 % $0.00 . granlcus~ 568 Howard Street, Ste 300 San Francisco, California 94105 4153573618 www.granicus.com Hardware Components* (May be provided by City) Item Cost .--...-- -- -- ..--..- - -,., Hardware Subtotal $2,725.00 Shipping $175.00 Total Sales Taxt 0.00 % $0.00 Total Up-Front Software, Professional Services 8t Hardware $19,397.50 Total Monthly Managed Services:!: $954.00 :!The Invoice for the first month's Managed Service Fees will be sent upon the execution of the services agreement. Regularly scheduled invoicing for the Managed Service Fees will begin upon the successful completion of client training. All invoices are due net 30. If you would prefer to schedule your Managed Service Fees on a quarterly, bi-annual, or annual basis, please contact your sales representative. This Proposal was generated by Reda Soodi of Granicus, Inc. on 8/14/2008 and it expires on 2/14/2009. *Price and hardware model are subject to change after 90 days without prior notice. tAdditional sales tax may apply depending on your organization's tax status and the tax laws unique to your state, county and/or municipality. 3of23 . granlcus~ Your Granicus Product & Service Overview 40f23 granicus. Granicus MediaManagerlM Software Granicus MediaManager™ consists of a set of web-based software tools designed to efficiently organize and manage your public meeting and non-meeting content. These tools put the control of web publishing, public meeting workflow and system reporting into the hands of non-technical users. Public Site Our solution includes several pages for your Internet users to access on-demand media and live broadcasts. Users will use these pre-built pages to search out speCific footage, and jump to specific events within your audio/video archive. The Granicus solution also allows for a key word search based on all of the index points associated with the complete library of video archives related to the City. This functionality substantially increases the convenience of access to and use of meeting archives. Around these core pages you can instantly control user access using a registration and log in system. All publiC web pages are seamlessly integrated Into your current website, so that the look and feel of your site remains consistent. Protected Administration Site As a client of Granicus, you will have access to a web based administrative site that will allow you to create and manage archives, schedule and index live events, link documents and minutes of meeting to the video, view real time usage reporting, and configure content distribution. You will also have access to a series of video editing tools that can be used to enhance your on-demand content once it has been broadcasted or encoded. · Media Acquisition tools give you the ability to add audio and video content to your content library from a variety of sources. Utilizing the Granicus Outcast™ encoder, live events can be simultaneously broadcast and archived to the library easily and directly through the live event manager. During a broadcast you can add times stamped data, such as agenda item indices or slides, allowing you to create rich multimedia presentations. You are also given a simple media import tool that can be used to import any pre-encoded content from your desktop into your archive listing. Finally, the Granicus Outcast™ encoder, which is included with MediaManager™-Basic, can be used to encode your analog video by replacing the liv~ signal with that of a standard video playback device such as a standard VCR or DVD player. In this scenario, the same capture tools for managing a live broadcast can be used to make your valued offline content available online. Granicus also offers in house from encoding from VHS or DVD as part of our professional services. · Automatic Live Event Scheduler and Archive Publishing - Live events, such as City Supervisors meetings, can be easily scheduled to be both broadcast live and archive through the Granicus Live Event Manager. By 5 of23 granicus, utilizing this tool, the City will not require staff time or technical assistance to start, stop or archive their live events. Archives are automatically transferred from the Granicus OutCast™ encoder to the Granicus MediaCenter™ and automatically published the web site of City. These features substantially decrease the need for staff time to manage content creation and publishing to the web site of City. · Media Clip Administration provides clients the tools to create, edit, delete, index, trim and merge digital video clips. Once the media is in the archive library you can utilize indexing tools that allow you to set multiple "Jump To" points into the video, providing your end user the ability to easily navigate your streaming content. Various other editing and organizational tools allow you to modify your archives and add to the searchable Meta data associated with each archive. · Meeting Agenda Parser allows the City to index its video archives based on agenda item titles, by automatically pulling the agenda item titles and descriptions from the agenda of the City and loading them into the Granicus MediaManager™. These agenda item titles are than loaded into the live event manager, which allows you to index your video in real time by simply clicking on an agenda item title and pressing enter when the councilor board begins discussing that issue. Other solutions, if they offer indexing, force you to manually retype and load the text for each agenda item. The Agenda Parser feature assures quality indexing and substantially decreases the staff time need to create indices. · Searchable Indexes - Audio and Video archives, which are viewable over the Internet, can be easily indexed with multiple jump points through the Granicus MediaManager™ software. These indexes allow users to jump directly to the specific point In the audio/video archive of the City. The Granicus solution also allows for a key word search based on all of the index points associated with the complete library of video archives of the City. For example a key word search on "Water" will return to the user a direct link to all of the audiojvideo archives, which discuss water usage in the City. This functionality substantially increases the convenience of access to meeting archives. · Searchable Closed Captioning - The Granicus solution supports the use of closed captioning, and the association of the captioning with the streaming media. Captions are viewable during live and archived streaming for full ADA compliance. For archived meetings the captions can also be searched by key words allowing the user to jump to the appropriate point in the video archive. In addition captions can also be used to create a transcript for a particular agenda item through the Granicus MediaManager™ Software. · Document Management enables documents to be manually loaded and linked to video archives and directly associated to the appropriate agenda items, resulting in a searchable archive that includes both the audio/video record of your meeting and the staff reports or other documents that were 60f23 granlcus. used during the meeting. Cross-linking documents and audio/video archives provide the most comprehensive records archive system available. To improve the efficiency of integrating and linking your meeting documents with your meeting audio / video see the Document management Integration option included with MinutesMaker™. · CD Download with Indexing - Audio/Video Archives can be quickly downloaded and burned to CD by any administrator of the Granicus solution. The CD download also includes the agenda item indexing information so users of the CD can still jump directly to the agenda items they are interested in. This tool conveniently provides offline copies of your meetings for those citizens without Internet access. · Media Delivery subsystems, such as the Granicus StreamReplicator™ and MediaVault™, maximize your existing infrastructure investment by allowing you to deliver content using local storage and bandwidth when appropriate. These systems function transparently as part of the Granicus solution, and complement the robust delivery architecture at the Granicus MediaCenter™. No special training is required to operate these devices as they function autonomously and are controlled by Granicus MediaManager™ software. · Summary Reports provide you with detailed usage reports concerning: streaming requests, average user bandwidth, outbound bandwidth, content popularity, and media storage usage. · Complete Template Language - The Granicus MediaManager™ software uses a tag-based template language to display all published content. This allows you to finely control the look and feel of your video and video-related pages, and does not restrict your layout like a header/footer based publishing system would. These templates can be easily managed through our HTML editor by your webmaster. · Views System - The views system is the counterpart to the template language. The Granicus MediaManager™ software allows you to publish video archives and a list of upcoming live broadcast to the web by creating views. To create a view you simply select the appropriate template and specific content you would like to have published. For example, a City may want to publish all of its City Council archives and the upcoming live broadcast of the City Councfl meeting on one webpage. To do this simply select the City Council archive folder and City Council event and then select the appropriate template. This will generate an HTML webpage with the appropriate look and feel and content. Link this page Into your existing website and your ready to go. 70f23 granicus Granicus Managed Services Granlcus has crafted the Managed Services program to compliment each individual solution and ensure Its success, regardless of your network environment or technical expertise. Implementing this program provides each client expert attention and support. The Granicus Managed Services program is based on four comprehensive components: storage and distribution management, proactive systems management, continuous software upgrades and unlimited customer advocacy . Storage and Distribution Management: Most organizations are drawn toward the public accessibility that streaming offers; however, Granicus recognizes that many organizations are not in a position to make the costly labor and network infrastructure changes necessary to provide this service. Granicus resolves network concerns by hosting your data and software at the Granicus MedlaCenter. · Extensive Archive library. Your solution includes customized retention schedules for each of your meeting bodies. Your solution also includes 200 hours of storage for non-meeting related content. Regardless of the number of times each meeting body convenes, or how long they convene for, your twelve months of meeting-related storage is guaranteed. The 200 hours dedicated to non-meeting content generally accommodates a large number of internal trainings, emergency preparedness and public service announcements. Options to extend your archive library beyond the standard package are also available · Unlimited Bandwidth. Through the hosted model, Granicus offers every client unlimited bandwidth. No matter how many simultaneous requests for audio/video content Granicus fulfills, bandwidth expenses remain the same. Unlimited bandwidth facilitates reliable, consistent streaming, even In governments and public agencies with limited IT resources. Proactive Systems Management: Granicus goes above and beyond traditional support models by using systems management software to constantly monitor every component of your solution. Our systems management software sends us immediate notification to if an error occurs. Our support professionals work diligently to troubleshoot and resolve these issues remotely, so you are continually running with minimal downtime. While clients are responsible for maintaining their own networks, operating systems, video signal and client-procured hardware, our support team will notify and collaborate with proper client personnel when malfunctions are affecting the Integrity of your Granicus solution. 80f23 granlcus. Continuous Software Upgrades: Granicus Managed Services ensures that your Granicus software is up-to-date with the latest available security fixes, recommended updates and feature releases. Our feature release process alerts clients when new software versions become available and guarantees that each client experiences a successful update. Many of our new features are in response to the needs expressed by our client family. As a result, we offer a simple, online method of submitting feature requests through our Customer Service Portal. Unlimited Customer Support: The foundation of our customer philosophy is demonstrated by our dedication to immediate support and unlimited access to the Granicus Customer Advocacy Team. Comprised of four specialty groups, this team ensures each client the highest level of success with their Granicus solution. The team combines Outside and Inside Advocates, who are expert trainers and client-relationship managers, with skilled Technical Support Representatives and Web Designers, who go behind the scenes to resolve outstanding issues. Personalized attention, incident response, and on-demand solutions drive our Customer Advocacy philosophy, which Is committed to maintaining the technical integrity of every Granicus solution throughout its lifecycle. · Personalized Attention. Granicus Customer Advocacy philosophy dictates that each client is ensured an Outside Advocate as part of their Managed Services. Outside Advocates not only prepare clients to go live with our solution, they also proactively monitor their client's progress. This is accomplished using a sophisticated customer success matrix that helps Advocates determine if their client needs additional training and/or services. As a client's main point of contact for the longevity of the relationship, Advocates develop a unique understanding of the client's processes, technical requirements and training needs. Advocates communicate this knowledge to the rest of the team to ensure smooth and accurate resolutions that meet the client's satisfaction. · Rapid Incident Response: When issues arise, the Customer Advocacy team is standing by ready to deliver proactive advisory and responsive services. Outside Advocates, Inside Advocates and Technical Support Representatives are all available by phone and email to provide technical and strategic incident management during regular business hours: Sam-7pm PST. Granicus Customer Advocacy provides complete support for incident diagnosis and resolution. If a system problem involves complex support procedures, a Case (or help ticket) is created and sent to our support professionals for assessment. Throughout the resolution process, clients are updated with their Case status to guarantee timely and effective progress. Our dedicated support team devotes their complete attention and expertise to the Case until it is resolved and closed. We also provide 24-hour emergency phone support to 9of23 granicus. safeguard our clients from any irregularities during evening meetings. · Customer Service Portal. Granicus Managed Services means a proprietary knowledgebase is just a few mouse clicks away. The Customer Service Portal (CSP) provides all clients with 24/7 access to on-demand support and mentorship. The CSP allows users to access documentation, research solutions to commonly encountered issues or post questions or comments in the User Forum. Additionally, clients may report problems by logging into our secure Portal and opening a Case online. Such Cases are instantaneously entered into the Granicus support queue for quick and efficient problem isolation and response by our Technical Support Representatives. Additionally, clients may continue to expand their knowledge base by attending online classes offered through Granicus UniversityTM. These free, online training sessions are held weekly by our professional Advocates. Upon request, online classes may be specially customized to fit your organization's needs. Furthermore, Granicus offers an annual User Conference filled with innovative classes, collaborative learning and one-on-one training assistance. 100f23 granicus. Granicus Professional Services Granicus takes a proactive approach to every product implementation. Our professionals lay a foundation for success by analyzing your business requirements and developing a deployment plan that speaks to your unique needs. The Professional Services model includes a dedicated team to manage each step of the process, from design and configuration to testing and implementation. Granicus exceeds traditional deployment services with personalized project planning and staff transitioning plans. All components of our personalized service model coalesce to smoothly integrate your Granicus solution into your current network .environment and day-to-day operations. Network Assessment. A solid network assessment is part of Granicus' preemptive strategy to eliminate network susceptibilities before they affect your streaming operations. Through testing and analysis, deployment engineers work with appropriate personnel to design a solution that fulfills the unique requirements of your network infrastructure. Completion of the network assessment phase verifies that your existing infrastructure is properly configured for a successful deployment. System Deployment. Flexible deployment options empower organizations to bring implementation goals into alignment with existing staff and budget limitations. By adjusting roles and responsibilities, our three deployment options meet a variety of needs without compromising quality. Every system deployment includes installation, configuration and validation. · Turnkey: Turnkey deployments are a popular choice for organizations that require minimal integration complexity and the ease of a 'plug and play' solution. Granicus Deployment Engineers acquire the necessary hardware, configure software to your specific needs and complete installation before shipping to appropriate personnel for quick and easy installation. Website Integration. Customized website integration drives your global audience to a user-friendly portal of on-demand content that is accessible from your website. A dedicated Web Designer builds fully customized archive pages and IIof23 1- granicus. player templates that replicate your website's current look and feel. An archive page serves as the interface of your video library with a comprehensive list of live and on-demand content. The player template dictates user experience when viewing live or archived video content. Together, the archive page and player template organize your content In a user-friendly fashion that will keep your constituents coming back. Training. Granicus Professional Services offers a training program that is unparallel in quality. Our Customer Advocacy department exceeds premier service organizations by extending a personalized Customer Advocate to maximize the value of your newly installed and configured system. Through pre-training consultations, your Customer Advocate defines your organization's training needs and creates a transition plan that migrates staff members and workflows into your Granicus environment. Advocates take a leading role in project management by serving as the primary contact and working with our Deployment Engineers and Web Designers to confirm system installation, configuration and validation. Next, your Customer Advocate travels to your location to educate individual staff members about their unique role in the Granicus solution. User training is designed to offer comprehensive instruction on how to utilize the Granicus system in the before, during and after-meeting stages. From streaming a live event to capturing motions and votes, our skilled Advocates provide hands-on instruction in the comfort of your meeting and legislative environment. Workflow Configuration. Every organization's live meeting process varies slightly, from common phrases utilized to the amount of speaker time allotted. These existing workflows dictate specialized MlnutesMaker and VotingSystem configurations. Granicus engineers work closely with your staff to assess such specifications and design a solution that seamlessly integrates your existing public meeting and legislative operations. Document Templates. Our MinutesMaker and VotingSystem solutions produce agenda and minutes documents that resemble your print versions but offer constituents much more in terms of functionality. Each agenda or minutes 12of23 granlcus item is a live link that takes viewers directly to the relevant portion of the audio/video. In order to ensure the visual integrity of your online documents, a Granicus engineer assesses your current format and customizes an HTML-enhanced document template that closely resembles the original. Granicus Professional Services is dedicated to satisfaction by providing a template that maintains the high formatting standards of your original documents. ... 13 of23 granicus. Granicus MediaCenterlM Comprised of two world-class data centers, the Granicus MediaCenter is at the core of our hosted service model. MediaCenter servers store and distribute the audio/video streaming files, applications and deployment services that complete each Granicus solution. This design alleviates your organization of unwanted network congestion while meeting and exceeding the highest industry standards and compliance requirements with 24/7/365 power, cooling, connectivity and security capabi Iities. · Storage and Distribution. Granicus facilitates the creation of a robust archive library without the costly purchase of memory. The large files contained in your archive library, such as videos, agendas, minutes and supporting legislative documents sit on our servers outside your network. Staff and constituent requests for content are sent directly to our MediaCenter. The MediaCenter fulfills all requests at optimum speeds through our unlimited bandwidth model. · Application Performance. At the heart of each Granicus solution is MediaManager™, a web-based application that drives your live and on-demand streaming and legislative operations from our MediaCenter. By placing this critical application into the hands of our MediaCenter, it is secured around the clock by onsite engineers who ensure optimum network and power availability. MediaCenter houses a number of other integral applications, such as Audio-Video Podcasting, RSS Feeds and our Video Search Engine. · Deployment Services. Granicus MediaCenter facilitates the centralization of our deployment process. As a result, we offer flexible options that minimize the complications of Enterprise-wide software integrations. Beyond deployment, the MediaCenter augments the effectiveness of your solution with on-going updates and new versions. · Data Redundancy and Security. In the event of a national disaster, hardware malfunction, or application failure, Granicus MediaCenter delivers business continuity by ensuring the availability of your day-to-day streaming operations. The Granicus defense strategy mandates automatic data replication between world-class data centers in San Francisco, CA and Ashburn, VA. This collocation strategy ensures security while delivering mission critical content to clients across the nation. World-Class MediaCenter · Hosted environment for consistent service · 2 locations for optimum redundancy · 24 hour engineers onsite · Redundant Power capacity on an Independent Power Grid 140f23 granicus. · Blometrically secured 24 hours a day, 7 days a week, 365 days a year · Climate Controlled · Superior, redundant bandwidth providers 150f23 granicus. MinutesMaker™ Advantages Working with government Clerks and Secretaries from across the country, Granicus found many were frustrated by the time commitment needed to take detailed minutes. Yet they were equally unsatisfied with the amount of information offered to the public through action minutes. This long-standing dilemma is now re-evaluated as technology advances are challenging the old assumption that you can not get more with less. Instead of trying to reshape the old, the Granicus MinutesMaker Module steps outside the box and introduces a new form of minutes: LinkedMlnutes™-the most comprehensive minutes format in the government sphere today. Integrated Public Record The MinutesMaker Module uses cutting-edge technology to deliver a complete, integrated public record to your constituents. The Granicus vision for an integrated public record dictates that all relevant meeting Information is conveniently accessible online. The end result is a dynamic archive showcasing your agendas, minutes, supporting documents, and audio/video recordings, all cross-linked and keyword searchable. linkedMinutes LinkedMinutes takes a leading roll toward achieving this all encompassing archive. This minutes format refers to an online document that is embedded with HTML links to your audio/video recording. By simply clicking on an item, viewers are taken directly to the relevant portion of the audio/video. This method makes obsolete the time-consuming task of rewinding and fast-forwarding through VHS tapes in search of just a few minutes of content. Furthermore, public availability of video, integrated into your minutes, alleviates the necessity for clerks or secretaries to take detailed written minutes. LinkedMinutes, which are action minutes in combination with audio/video clips, meet and exceed the detail found in traditional minutes formats. This is due to the fact that most clerks, elected officials and residents feel that viewing the actual proceedings is more accurate and desirable, both internally and externally, than reading a written interpretation. Process Automation MinutesMaker does much more for time and cost savings than merely changing the need for a lengthy minutes format. The module is unique in its ability to automate much of the annotation process. This simple-to-use software enables you to record meeting attendance, motions, votes, speakers and discussion summaries in real-time; plus, a number of unique, time-saving features have been worked into the product at the request of clerks across the country. Thus, the entire public record is easily created through a single workflow that streamlines the legislative process. 16 of23 granicus, The Mi nutesMaker Workflow Pre-Meeting Action: Maximizing Efficiency · Load Agenda. Before your live meeting, avoid any necessity for re-typing your agenda items by uploading your meeting agenda into the Granicus system. Later, use these agenda items to embed time-stamps in the digital recording. For clients with an existing Agenda Management system, Granicus may seamlessly integrate with such software to import your agenda automatically · Preload Motions. For agenda items that call for motions and votes during the meeting, the Granicus system allows you to pre-load motions, saving you time during your live meeting. · Preload Attendees. Load attendees for indefinite storage and quick selection to assemble motions, votes, and roll call. Meeting attendee settings may be adjusted as your meeting members alter with elections. · Preload Speakers. Associate speakers to specific agenda items before the meeting. · Publish Agenda. Before the meeting, publish your agenda to your website with a click of a button. As part of Granicus Professional Services, we create a template that allows your HTML agenda to either closely or exactly match your existing agenda format. Supporting documents, such as agenda packets, may be linked into the published agenda, offering comprehensive availability of your meeting documents over the web. · Schedule live Webcast. Schedule your meeting to automatically broadcast live over your website. Live-Meeting Action: Building Minutes Every action of your meeting is recorded with a few clicks of a mouse. This natural process of building your minutes will automatically embed your video stream with time-stamps and result in the LinkedMinutes format. · Roll Call. Quickly mark meeting attendees as Present, Absent, or Excused. For quick minutes creation, roll call settings may be configured to default as absent or present. Furthermore, attendance may be changed while the meeting is in session; a member's departure and arrival will appear in your LinkedMinutes in accordance with your current minutes format. · Record Agenda Items. As the meeting progresses, record agenda items as they are discussed by activating the items you imported during your pre-meeting process. Recording the item can be accomplished by simply highlighting and pressing return or by dragging and' dropping the item to its appropriate location. This drag and drop feature may also be used to adjust 170f23 granicus. the order in which the meeting items are discussed · Speaker Management. In addition to pre-loading speakers, you may add and call individuals to speak on any item during the meeting. Activate the speaker timer by clicking on a button or manually entering the desired amount of time. Speaker timer buttons may be configured to suit your existing meeting process. · Record Motions 8; Votes. A few keystrokes in MinutesMaker generate the complete motion and vote text traditionally found in your minutes document. Our highly configurable software gUides users through the motion and vote process by prompting the user to select a Mover, Seconder, and Action from pre-loaded drop-down menus. For unanimous yea votes, one button completes the process and even remembers to note which members are absent. Depending on your configuration choices, the text represented in your minutes document is automatically retrieved from your current agenda item or suggested action from staff. The result is a complete text record of the item that is automatically indexed against the audio/video recording. · Quick Notes. Use the Quick Note panel to add notes to selected agenda items and automatically index them against the digital recording. A feature called Text Expansion makes the note-taking process even quicker. This useful feature allows the user to build a library of shortcuts that expand on command. The user can create abbreviations for commonly typed names or phrases and expand them into form with just two easy keystrokes. · Spell Check. Notes are automatically spell-checked. Misspelled words are quickly identified with a red underline and corrected by right-clicking and selecting from alternate spelling suggestions. · Manage Video Stream. Regardless of when the meeting is scheduled to start and stop, you may start, stop, and pause your video stream on the fly. The pause feature prevents unsolicited recordings that occur during long breaks or closed sessions · Toggle between Meetings. Occasionally, a clerk or secretary must switch back and forth between separate meetings. MinutesMaker functionality supports this process by allowing you to toggle between meetings with separate agendas on your command. Furthermore, this process will seamlessly create two separate audio/video archives. Post-Meeting · Publish AudioNideo Archive. Your video recording may be automatically published to your webslte after your meeting. A manual option that requires approval before publishing is also available. This on-demand archive is now indexed against the agenda, linked to associated documents, searchable by keyword and available to staff and residents on-demand. · Modify Minutes. Granicus provides clerks and secretaries with a 180f23 granicus. user-friendly interface and associated management tools designed specifically to finalize their records before publishing to the web. Within this interface, specific portions of video may be quickly accessed to review and easily modify notes, votes, items and time-stamps to ensure an accurate public record. · Publish LinkedMinuteslM. Easily publish meeting minutes with a click of the mouse within seconds of approval through our post-meeting interface. LinkedMinutes have become the premier choice for recording meeting actions. Replacing traditional minutes methods with an audio/video record eliminates the possibility of transcription error and drastically reduces call-in requests for information from both staff and residents. Complementary Products · Mobile Encoder (Video or Audio) · Agenda Management Integration · Granicus VotingSystem . Foot Pedal . MediaVault · Speaker Timer 19 of23 granicus. Granicus OutcastlM Encoder - Feature Rich Encoding The Granicus Outcast encoder coupled with the Granicus MediaManager™ Software makes live streaming and archiving a simple and hands off process. Most encoders simply convert an audio video signal into a digital format that can be used for streaming; the Granicus Outcast™ does much more. Using the Granicus OutcastTM with your Granicus solution allows for live indexing, synchronized captioning and automatic archiving and file transfer to distribution servers. Your Outcast encoder is also monitored and maintained by Granicus as a part of your monthly managed services. i~~ ,..,. / ",-;&;"" "'",_...,_.,,,. . "'-"'- . ..... ....... ..t... ":,......~ :,:~gi;g~iP''r 'j~i~:Uil;;: : :::H:::::H ""::1::::: m: f . . Granicus OutCast~ Encoder ... .1I."I'(lP_ f:I.: tj.J How it Works The Granicus Outcast Encoder has a video capture card (Osprey 230 by Viewcast) placed into the PCI slot of on the Outcast encoder server. It is important to get a clean video and/or audio signal to the Osprey card. The Osprey comes with an "octopus" cable that accepts the following physical connections: Video:Composite (BNC), S-Video Audio: Balanced stereo (2 x XLR), Unbalanced stereo (2 x RCA) While broadcasting a live event, the on-site Granlcus Outcast™ Encoder receives your AV signal and converts it from analogue to digital. Next, it converts the signal to the Windows Media format (multiple bit rates are supported). While streaming live, the outcast encoder also writes a copy of the Windows Media file to the W of23 granicus. encoder server's the hard drive. During the encoding process, the ender is responsible for adding the index points and closed captioning meta data to the live event and archive file. When the event is over, the encoder will then automatically transfer the archive file to the hosted and client side distribution servers. When the file transfer is complete, MediaManager will automatically publish links to the integrated public record. 21 of23 granicus. Granicus Audio & Video Podcasting Service Podcasting is a great new way of automatically distributing audio and video content through the Internet. Granlcus is offering podcasting because it Improves public access and government transparency beyond the abilities of a streaming-only solution. Podcasting allows users to collect programs and play them through a portable device, whenever and wherever it is convenient. Furthermore, by offering a podcast feed, your residents and staff no longer have to visit the website of theCity to see if new content is available. In addition, they can now review this content when they are off-line How it Works When Granicus Podcasting Service is enabled, a series of podcasting servers activate and begin transcoding your archived streaming content from Windows Media to MP3 audio and MP4 video formats. MP3/MP4 is used because it plays on both iPods and other brands of portable players, reaching the widest possible audience. Once the files are converted into MP3/MP4, they are stored on special podcastlng servers located within the Granicus MediaCenter™. As with your streaming content, you are allowed unlimited bandwidth Users of the system can access content in a number of ways. The first method is to simply download the MP3/MP4 files via links such as the below Granicus public page example. I~-:--/R:~-;::~-~;).--~ · '~-r~ .,. i- ," .n____.] MP3 MPEG4 Video fAay 16 2007 04 hr 32 mln Agenda 1.~ll1utes Podcast RSS Imp3 IArltW".,EI The subscribe model of podcasting is a version of push technology. Unlike streaming, which requires the end user to retrieve content from your website, podcasting allows the subscriber to select among available feed channels. .. ..........,....,.' . '.r. ~~ .........-~ ......:..." ~=-~/ .;i.-.i:: '""'" -, ~ ;;:-'<'J City of Cupertino: City Podc:aat 1- "j."l~~ I ~. I Finally, podcasts can be registered with the iTunes music store, giving your podcasts a much wider audience by exposing it to millions of iTunes users. CtI.... *0 i!i;-~ .., Granicus Audio & Video Podcasting Also Includes Following Functionality: . Windows Media Video RSS 220f23 granicus. · Windows Media Video Download Link 23of23 Oranicus Registered Trademarks @ granicus' Oranicus logo as a mark Oranicus@ MediaVault@ Mobile Encoder@ Outcast Encoder@ StreamReplicatoriJ<) Oranicus Trademark Names ™ Integrated Public Record H. Intelligent Routing ™ LinkedMinutes HI LiveManager™ MediaCenter HI . TM MedlaManager MeetingMember™ MeetingServer ™ Simulcast Encoder™ TM V oteCast V oteCast ™ Classic TM Vote Cast Touch Client Trademarks EXHIBIT B 12 Version 3.9.8 TO: VIA: FROM: DATE: RE: City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, Florida 33160 City Commission Norman S. Edelcup, Mayor Lewis J. Thaler, Vice Mayor Roslyn Brezin, Commissioner Gerry Goodman, Commissioner George "Bud" Scholl, Commissioner (305) 947-0606 City Hall (305) 949-3113 Fax (305) 947-2150 Building Department (305) 947-5 1 07 Fax A. John Szerlag, City Manager Hans Ottino!, City Allorney Jane A. Hines, CMC City Clerk MEMORANDUM The Honorable City Commission A. John Szerlag, City Manager Jane A. Hines, City Clerk Priscilla Walker, CMC, Deputy City Clerk/Office Manager September 18, 2008 Approval of Agreement with MCCI for Automated Agenda System and Related Support Services and an Agreement with Granicus for Document/Webhosting, MinutesMaker, and Related Support Services RECOMMENDATION: It is recommended that the City Commission adopt the attached resolutions approving an agreement with MCCI for an Automated Agenda System and related support services and an agreement with Granicus for Webhosting, MinutesMaker, and related support services. REASONS: One of the goals and objectives listed for the Office of the City Clerk in the current fiscal year is to overhaul our paperless agenda system and to provide more access to public records. Currently, we manually produce the agenda and then provide a hard or PDF (scanned) copies. The scanned version is not ideal as it is one huge document that takes too long to open and is hard to navigate through. As such, we have looked at several systems that will allow us to automate the creation, approval, management, and publishing of the agenda, minutes, and meeting video. What we have found is that our goal entails agenda management; document/webhosting; and automated annotated minutes. Staff reviewed several systems from the top providers in the industry and after due consideration and in consultation with our IT Director (Edel Fonseca), we recommend the MCCi automated agenda system and the webhosting/annotated minutes services of Granicus. Funding available: l)W'\ kr Finance Department Agenda Item No,: __\ a D Commission Meeting Date: '1-[ ~ - 0 'R Cover Memo Mcci And Granicus Automated Agenda & Hosting Services The MCCi system is a fully-customizable web-based agenda management package that will enable us to produce professional hardcopy and/or electronic agendas that are easier to access and navigate through. MCCi has submitted a proposal in the amount of Twenty-Two Thousand One Hundred Twenty Dollars ($22,120.00). The Granicus system enables us to broadcast full agenda packets over the web, providing remote access to elected officials, staff, and the public. The MinutesMaker module enables the City Clerk to record motions, votes, roll call, and speaker notes electronically, so that every agenda item is automatically linked in the audio/video recording of the meeting. Granicus has submitted a proposal in the amount of Nineteen Thousand Three Hundred Ninety-Seven and Fifty Cents ($19,397.50) for the system and related services. ADDITIONAL INFORMATION: Additionally, the MCCi agreement carries an annual software support fee in the amount of One Thousand Six Hundred Thirty Dollars ($1,630.00). The Granicus agreement carries a monthly managed services fee in the amount of Nine Hundred Fifty Four Dollars ($954.00), with two month free services for purchase orders received before September 30,2008. Further, MCCi anticipates parallel testing of the new and old system one hundred ten (110) days after receipt of a purchase order, which in our case means that testing should begin with the February 2009 Commission meeting. On a related note, Granicus IS one of the largest providers of webcasting services for local governments. Funds will be transferred from various line items within the Office afthe City Clerk and will thereafter be available in Account No. 10-516-5511 for this purchase. MCCi and Granicus will give a short presentation of the desired products. Cover Memo MCCi and Granicus Automated Agenda & Hosting Services Fernando Amuchastegui City of Sunny Isles Beach 18070 Collins Ave Sunny Isles Beach, FL 33160 September 12, 2008 Dear Fernando, Thank you for all your help with the services agreement. Please find enclosed two copies of the agreement signed by our CEO, Tom Spengler. Please send me a signed copy by fax or emaH and return a hard copy to: Granicus, Inc. Attn: Sarah Hurwit 568 Howard Street, Suite 300 San Francisco, CA 94105 It has been a pleasure to work with you and we look forward to working with the City of Sunny Isles Beach. Please let me know if there is anything else I can do to help. Best, .&\al1J ~~ Sarah Hurwit Corp. Chief of Staff REG.' ~"'''':\ ~- f f ;. . Enclosures (' r-p ., ,-it J 2008 CITY OF S: ifl! ; OFFICE OF THf :.,; City Commission Norman S. Edelcup Mayor Lewis J. Thaler Vice Mayor Roslyn Brezin Commissioner Gerry Goodman Commissioner George "Bud" Scholl Commissioner A. John Szerlag City Manager Hans Ottinot City Attorney Jane A. Hines City Clerk September 26, 2008 Sarah Hurwit Granicus, Inc. 568 Howard Street, Suite 300 San Francisco, CA 94105 Re: Approval of Document Hosting and Annotated Minutes Services Agreement Dear Ms. Hurwit: At its regular meeting of September 18, 2008, the City Commission adopted Resolution No. 2008-1310, which approved the above-referenced agreement between Granicus and the City of Sunny Isles Beach. Attached is a copy of the approving resolution and an original agreement for your files. On a relaled note, I want to personally thank Mr. Reda Sodi for all of his help during this initial stage. Reda was always available to address any questions/concerns that we may have had in a professional, non-intimidating manner. Thank you. Priscill: W~ker, c~ Deputy City Clerk Enclosures cc: Edel Fonseca, Information Technology Director Granicus - Webcasting and Minutes Agrmt Trans Ltr gr~nicus Invoice Dafe ^"' N 9/22/2008 Granicus, Inc. Please Send Your Payments to: Granicus, Inc. POBox 49335 San Jose, CA 95161-9335 415-357 -3618 IQyoice ''W 9091 '" City of Sunny Isles Beach Attn: Priscilla Walker 18070 Collins Avenue Sunny Isles Beach FL 33160 United States City of Sunny Isles Beach Attn: Priscilla Walker 18070 Collins Avenue Sunny Isles Beach FL 33160 United States Terms Project Net 30 Ra.,te 'Amou MediaManager 1,750.00 1,750.00 Enterprise 1 MediaManager MediaManager 3,500.00 3,500.00 Basic 1 MinutesMaker MinutesMaker (1 Meeting Body) 1,750.00 1,750.00 1 OutCast Outcast Encoder Software (1 License) 350.00 350.00 Encoder *Professional Services* 1 Configuration Software Installation and Configuration 822.50 822.50 1 Document Document Template 525.00 525.00 Templates 3 On-Site On-Site Training (3 Days) 1,800.00 5,400.00 Training 2 Phone/Web Phone/Web Training (2 Hours) 150.00 300.00 Training (Hour) 1 Player Player Template Design 1,050.00 1,050.00 Template Design 1 View Template View Template Design 1,050.00 1,050.00 Design *Hardware* 1 Encoder Server Outcast Encoder Server (AV rack mount with RAID) 2,275.00 2/275.00 Rack RAID 1 Foot Pedal Foot Pedal 0.00 0.00 1 Osprey 230 Osprey 230 Video Capture Card 450.00 450.00 1 Shipping Equipment Shipping 175.00 175.00 Please Note our New Billing Address: 19,397.50 0.00 19,397.50 $19,397.50 Granicus, Inc. po Box 49335 San Jose, CA 95161-9335 "A house divided against itself cannot stand."