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HomeMy WebLinkAboutReso 2009-1390 RESOLUTION NO. 2009- 13 qo A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, APPROVING THE SELECTION OF A VMED AS THE PROVIDER FOR EMPLOYEE HEALTH INSURANCE, LINCOLN FINANCIAL GROUP AS THE CITY'S PROVIDER FOR DENTAL INSURANCE, LIFE INSURANCE, ACCIDENTAL, DEATH & DISMEMBERMENT (AD & D) INSURANCE AND LONG TERM DISABILITY INSURANCE, AND EYE MED AS THE CITY'S PROVIDER FOR VISION CARE FOR A ONE- YEAR PERIOD; AUTHORIZING THE CITY MANAGER TO ENTER INTO AGREEMENTS WITH THESE PROVIDERS, PROVIDED SAID AGREEMENTS ARE APPROVED AS TO FORM AND LEGAL SUFFICIENCY BY THE CITY ATTORNEY; FURTHER AUTHORIZING THE CITY MANAGER TO DO ALL THINGS NECESSARY TO EFFECTUATE THIS RESOLUTION; PROVIDING FORAN EFFECTIVE DATE. WHEREAS, the City of Sunny Isles Beach currently provides regular full-time and part- time employees with primary health care through United Health Care, a full-service healthcare provider; and WHEREAS, the City's insurance broker (Brown & Brown Insurance, Inc.) issued proposals to prospective firms on behalf of the City to provide for the same level of benefits with a national provider; and WHEREAS, after extensive negotiations with Brown & Brown, the City's current health care provider United Health Care, submitted a proposal at a 39% increase based on the City's claims history, and based on that increase, City staff and Brown & Brown representatives met with representatives from AvMed, and the consensus was to move forward with the AvMed proposal for health insurance, at the same level of benefits (HMO and POS plans) at a slight decrease of 1 % to 2% in rates as compared to United Health Care, and on an annual basis the total annual premium paid for this coverage will decrease by approximately $15,000.00; and WHEREAS, the City team and Brown & Brown recommend Lincoln Financial Group as the City's provider for dental, life, disability and accidental death and dismemberment (AD&D), and on an annual basis the total annual premium paid for these coverages will remain approximately the same, and to continue with EyeMed for vision care; and WHEREAS, these agreements are for a period of one (I) year with a renewal date for the City's health, dental and other employee insurances of March 1, 2009. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF SUNNY ISLES BEACH, FLORIDA, AS FOLLOWS: Section 1. Approval of City Commission. The City Commission hereby approves the use of A vMed as the City's health care provider, Lincoln Financial Group as the City's provider for R2009- Health Insurance Renewal (Avmed Lincoln Financial Eyemed) Page I of2 dental, life, disability and accidental death and dismemberment (AD&D), and to continue with EyeMed for vision care, for a one-year period, with a renewal date of March 1,2009. Section 2. Authorization of City Manager. The City Manager is hereby authorized to enter into agreements with said insurance providers, provided said agreements are approved as to form and legal sufficiency by the City Attorney. Section 3. Further Authorization of the City Manager. The City Manager IS hereby authorized to do all other things necessary to effectuate this Resolution. Section 3. Effective Date. This Resolution shall become effective upon adoption. ATTEST: ~A~ Jane A. Hines, CMC, City Clerk APPROVED AS TO FORM AND LEG FFIC ENCY Vote: S-o Seconded by: V \ u.ffi"(f' Il-\ I<\t. 'T.R.. ~~~ (006CJrtthJ Moved by: Mayor Norman S. Edelcup Vice Mayor Lewis Thaler Commissioner Roslyn Brezin Commissioner Gerry Goodman Commissioner George "Bud" Scholl ---1LY es) vcy es) t/(Y es) V (Yes) :J2:'(Y es) _(No) _(No) _(No) _(No) _(No) R2009- Health Insurance Renewal (Avmed Lincoln Financial Eyemed) Page 2 of2 BENEFIT -(~6NSULTANTS February 10, 2009 City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, Florida 33160 Attn: Douglas Haag Re: Benefit Insurance Program Dear Doug, The City of Sunny Isles Beach Medical, Vision and Dental policies are due for renewal on March 1,2009. As you know, the medical market trend for increases are coming in between 12.5% to 14% annually and dental is 13%. This is based on the rising cost of medical services, dental services, prescription drugs and healthcare administration. Our office has approached the marketplace for both lines of coverage and with the diligent effort have been able to secure quotations within that bracket on all policies. It is our intention to offer a benefit program, based on the City's direction that does not reduce benefits nor take away the large participating provider list that is now available. It is also our intention to offer a benefit program for those members that reside outside the Tri-County area or have children that live outside of the area. It is our general practice to approach multiple carriers in the marketplace to ensure that we are able to offer the best product that suits our client's needs with the most competitive pricing. Health Insurance The renewal United Healthcare (UHC) and Neighborhood Health Partnership (NHP) was received on January 22, 2009. Updated claims experience was also received on that date. Due to the very high claims loss ratio of 101 %, UHC and NHP would offer their most competitive rate increase of 39,65 %. We had approached Aetna, AvMed, Cigna, BCBS. Humana and Vista on December 24, 2008 with claims experience through November 2008 for quotations. Aetna, AvMed and BCBS provided quotations. Humana has declined due to not being competitive and Cigna and Vista at this point have not finalized either a quote or a declination. After reviewing the carriers and the plan combinations they are willing to offer, A vMed has been able to offer the plan closest to the benefits provided under the (UI-IC) and (NHP) contracts with competitive pricing. Multiple options were provided and two meetings were held with myself, Samantha Alvarez, Marisol Butcher and CSIB employees, Douglas Haag, Yael Londono and the CSIB's committee. 5900 N. Andrews Avenue, Suite 401 I Fort Lauderdale, FL 33309-2366 I Phone: 954.453.6280 ! Fax: 954.772.6243 A Division of Brown & Brown of Florida, Inc. I Website: www.bbbenefitc.com BENEFIT CON~rU[.TANT"'S- Page 2 February 10, 2009 City of Sunny Isles Beach Dental Insurance The dental plan renewal option with Sun Life was at a 34% increase. This is due to the groups higher than anticipated utilization and they are currently running at a loss. The dental went out to market the same day as the medical to Principal, Cigna, Aetna, Humana, Standard and Lincoln Financial. Lincoln Financial was able to propose the current plan offered with Sun Life with the cunent rates. This had be discussed the previous year that this would be approached as at that time Lincoln could not quote against Guardian Life the previous carrier. Vision Insurance The vision plan renewal was under the CUlTent trend Eye Med Vision Care. It was proposed to change from a two-tier rate to a four-tier rate. This resulted in the plan lowering the single employee cost below cunen!. Recommendation It is our recommendation to change medical carriers to A vMed Health plans with the triple option they have recommended. They would implement two HMO plans and a POS plan for those out of the area or have children out of the area. The main HMO plan would be at 2.5% below current. This is allowing the employees the opportunity to have a choice of benefit plans. We also recommend that the CSIB switch dental can'iers to Lincoln Financial, as they will provide the same contract as Sun Life with 0% cost increase over current and keep the Vision with EyeMed under the current program but at a four-tier structure. We appreciate the opportunity to continue to serve your insurance needs. Please feel free to contact our office with any questions. Sincerely, Bro;~~'J & Bro~n Benefit Consultants .:// ./ /'P: 0 lj' . i.Rob Holla der . Executive Vice President RPH/sa 5900 N. Andrews Avenue. Suite 401 ! Fort Lauclerdale. FL 33309-2366 i Phone: 954.453.6280 I Fax: 954.772.6243 A Division of Brown & Brown of Florida. Inc. I Website: www.bbbenefitc.com ~' A Proposal of Employee Benefits Coverage and Service for: City of Sunny Isles Beach Proposed by: Robert Hollander Executive Vice President & Samantha Alvarez Sales Executive Proposal Date: 1/26/09 Proposed Effective Date: 03/01/09 ALL INFORMATION IS STRICTLY CONFIDENTIAL AND PROPERTY OF BROWN & BROWN BENEFIT CONSULTANTS A Division of Brown & Brown of Florida, Inc. / 1 IT ABLE OF CONTENTSI I. Introduction II. Our Approach and Services III. Criteria for Selection IV. Preliminary Benefits Overview V. Carrier Websites VI. AM Best Ratings VII. Market Summary VIII. Benefit Comparison! Benefit Summaries IX: Team X: Glossary XI: Compensation 2 SECTION I Introduction Partnership In the spirit of partnership and commitment, Brown & Brown Benefit Consultants is pleased to provide the City of Sunny Isles Beach with our proposal for employee benefits services. Our organization was founded on the philosophy that long-term success in the professional services industry can only be achieved through innovative solutions and a passion for customer service. We pride ourselves on the quality of our people, and the consistency of our performance. At Brown & Brown Benefit Consultants, we believe the value that our people and performance deliver is best measured by the longevity of our client relationships. Brown & Brown of Florida, Inc. is one of the largest and most respected independent insurance intermediaries in the nation, with over 62 years of continuous service. The Company is ranked as the fifth largest such organization in the United States by Business Insurance magazine. Brown & Brown of Florida, Inc.'s clientele is as diverse as the American economy itself. There is hardly a business, industrial or professional insurance situation that has not presented itself to Brown & Brown including: Medical, Retail, Construction, Marine, Transportation, e-Commerce, High Technology, Financial, Legal, Agricultural, Colleges and Universities, Hospitality, Governmental Entities, General Aviation, Hospitals, Manufacturing, Medical Care Facilities, Museums, Nursing Homes, Restaurants, Religious Institutions, Schools and many more. Employee Benefits is just one area of expertise we can provide. Our benefit programs include, Medical, Dental, Vision, Cobra, Life, Disability and Section 125 pre-tax reimbursement accounts just to name a few. We are able to provide fully insured programs for employers of all sizes and self funded programs to meet the special needs of employers interested in that type of arrangement. In addition to providing the insurance programs, we assist in the design, cost- containment, management and development of your employee benefit package. All Employee Benefit clients are assigned an " In House" service representative to assist with Billing Claims, Eligibility, Enrollment or any other issues or questions that arise. For our clients that opt for self insured programs, we not only provide the services mentioned above, but also supply detailed reports to help you monitor your program closely. We also place the reinsurance; help design a plan to meet your needs and work closely with you and the Third Party administrator during the implementation as well as throughout the year to ensure the plan operates smoothl y. As for property and casualty, Brown & Brown of Florida, Inc. is a recognized leader in the area of professional liability, governmental and municipal insurance programs, pollutions liability and many other specialized areas of risk. All property and causality clients are also assigned an "In- House" service representative along to assist with daily issues, along with some of the best marketing representatives to search for the most competitive products and services for our clients. 3 Summary City of Sunny Isles Beach has indicated in their Request for Proposal that they are interested in identifying a broker/agent that is familiar with the South Florida markets to assit them with the strategy and renewal process for their health, dental, life, ad&d and long term disability insurances who has experience working with small to mid-size nonprofit organizations for the following services: . Providing counsel on benefit strategies . Reviewing and recommending strategic benefit design alternatives · Negotiating financial and contractual terms · Providing support during the annual rate renewal · Suppling updates regarding changes to state and federal legislation SECTION II Our Approach and Services In this section of our proposal we will touch on potential areas of concern for. and how we can assist the City of Sunny Isles Beach in confronting these challenges. Your specific employee benefits strategic plan may need to address one, many or all of the following components/issues. Cost Containment/Plan Design Double-digit inflation, cost shifting, aging, and changes in the workforce have all contributed to a fundamental change in the theory of plan design. Controlling costs, as well as changing the demographics of the workforce and the principal wage earners, have greatly influenced how employers approach plan design. Employers have begun to face these issues by asking some pointed questions: · How much can employees afford to pay for health and welfare benefits? · Are we paying for benefits our employees do not value? · Should we steer employees towards managed care programs to control costs? · Is our benefits package competitive with other employers in our industry/region? Designing a plan that meets the needs of your employees, is in compliance with legislative restrictions, and fits your firm's budget is no small challenge. We take great care to understand the objectives of your benefits program before we make any recommendations on the design of your plan. And once your plan is designed, we never stop reviewing your benefits to assure that as your objectives, corporate structure and workforce change so too does your employee benefits package. The final plan design always stems from some combination of three criteria: your budget, your objectives and your employee's needs. Depending on the budget and objectives, some 4 employers do not feel the need to gain employee input and feedback. If feedback is desired, we have the resources to conduct an extensive employee survey that, when the responses are tabulated, will provide insight as to your final plan design. Of course, as with any survey, you must be prepared to react to it. Employees gain a feeling of involvement when given the opportunity to participate in change. If no change occurs, the employer must be prepared to address why. As the City of Sunny Isles Beach workforce changes, the company must be prepared to address how you will meet their changing needs. Areas where we have helped our clients address their employees' perceived needs are through Flexible Benefit Plans and allowing employees more choices for core and non-core benefits. Administration Administering employee benefit plans is complex and and can be problematic. Tracking enrollment, monitoring flexible spending accounts, coordinating payroll and human resources information and meeting governmental reporting and disclosure requirements can be burdensome and time consuming. Therefore, it is critical that you select professionals and vendors that will help streamline all of the administrative aspects of your benefits program. It is critical that you make those selections based on experience and professional advice. Communications Developing a comprehensive communications campaign that effectively delivers a consistent benefits message to all employees requires significant planning and a well thought out delivery system. It must be positive and definitive to minimize employee questions and concerns. Our work includes a review of current communication practices, anticipation of employee concerns and questions, and development of an employee communication strategy that clearly and positively communicates the benefits program to all employees. We focus our efforts on: . Developing communication objectives for your employee benefits program; . Critiquing all current employee booklets, handbooks, and other communication materials, as well as previous communication efforts; . Determining specific areas that need to be communicated more effectively; . Creating an employee satisfaction survey after plan implementation, if necessary; . Creating innovative enrollment materials and methods; and, . Designing optional employee benefit statements to communicate a "total compensation" message to your employees. . Attend and present at Open Enrollment Meetings It is helpful to supplement the enrollment material with some down-to-earth employee communications materials. Ongoing education of employees will lead to more effective use of 5 the health care system, along with better quality of care and improved health cost management. It will also maximize the employee relations value of providing benefits. Brown & Brown Benefit Consultants can coordinate and attend regularly scheduled Benefit Fairs. The fairs should be designed so that employees can have "face to face" interaction with the various companies involved in their group insurance programs. The itinerary and presentation at the fairs would enhance the following: . Employees and managerial staff understanding of the benefit program. . General employee satisfaction level. . Relevant issues pertaining to recruitment of new employees and offering more attractive benefits than the competition. SECTION III Criteria for Selection Verifiable elements of quality and cost effectiveness We have a demonstrated track record of delivering excellent service and significant cost savings to our clients. We urge you to contact our references. Geographic adequacy Our firm maintains a national presence serving our clients throughout the United States, we have many clients dibursed throughout the country. Through our database of national carriers and multi-site client experience, we are able to establish a relationship with you that will meet your geographic needs. Doing business on a national stage often means that you need employees in many locations. Our experienced consultants can help you manage the growing complexity of national workforce so that your size and scope is an advantage rather than a problem. Our team provides a national perspective on issues and ensure a consistent approach to dealing with your people. We can help you develop, manage, and coordinate employee programs on a national level. Proactive account service Brown & Brown Benefit Consultants has committed to this project a team of experienced consultants from various disciplines within our firm, as you will see from their biographies. The individuals assigned have an excellent reputation in the employee benefits consulting industry and possess the necessary skills, expertise and knowledge to respond to any employee benefit issue presented during the course of the consulting process. 6 This highly organized team will have the ability to interact with the Cityof Sunny Isles Beach staff on your terms. Our team of consultants have the skills necessary to manage the City of Sunny Isles Beach in a thorough, disciplined manner. This team approach is how we currently handle all large accounts within our firm. SECTION IV Preliminary Benefits Analysis This is only a preliminary review based on the information we were provided by the City of Sunny Isles Beach and a full analysis will happen after we begin our relationship. Medical Benefits The City of Sunny Isles Beach offers full time employees a triple option of United and Neighborhood Health Partnership plans. Prescription Benefits The City of Sunny Isles Beach offers a prescription drug benefit for those who participate in the medical program. Current Benefits Analysis - Strategic Considerations In examining these trends and your current benefits package, the Brown & Brown Benefit Consultants would like to assist the City of Sunny Isles Beach in examining the following alternatives. · Investigate alternatives vendors that would offer the same level of benefits at a reduced cost. · Explore design changes that would have minimal impact on employees, but would generate savings and discourage over-utilization. · Investigate carving-out certain components of the medical and/or prescription programs, possibly on a self-funded basis, to investigate arbitrage situations that generate reduced costs. · Investigate alternatives and additional benefits outside of the medical programs that would add choice and flexibility to the programs, so that the needs of a diverse employee population are more adequately met. · Enhance the communications that employees receive from the City of Sunny Isles Beach regarding their benefit plans. 7 It is clear that the City of Sunny Isles Beach, like any employer group, will be faced with numerous business challenges relating to your Employee Benefits Plan in the near future. While many of those challenges are unique, others are similar to the challenges faced by any government sector employer. Brown & Brown Benefit Consultants can work with you to tailor and implement a focused, employee benefits strategic plan that addresses your long-term and short-term corporate objectives. 8 SECTION V Carrier Name Web Address Provider Website Directory Blue Cross www.bcbsfl.com On Line Yes Vista www.vista.com On Line Yes Aetna www.aetna.com On Line Yes Av Med www.avmed.org On Line Yes Humana www.humana.com On Line Yes Neightborhood Health wwwmynhp.com On Line Yes 9 SECTION VI Best's Rating: Rating based on a company's financial strength and marketing profile. Best's Rating Scale: The Best's rating scale is comprised of 16 individual ratings grouped into 10 categories. consisting of three Secure categories of"Superior", "Excellent", and "Very Good" and seven "Vulnerable categories of "Fair", "Marginal", "Weak". "Poor", "Under Regulatory Supervision", "In Liquidation", and "Rating Suspended". Secure Best's Ratings A++ and A+ (Superior) A and A- (Excellent) B++ and B+ (Very Good) Vulnerable Best's Ratings Band B- (Fair) C++ and C+ (Marginal) C and C- (Weak) D (Poor) E (Under Regulatory Supervision) F (In Liquidation) S (Rating Suspended) Not Rated Companies NR-I = Insufficient Data NR-2 = Insufficient Size and/or Operating Experience NR-3 = Rating procedure Inapplicable NR-4 = Company Request NR-5 = Not Formally Followed Financial Size Categories: Reflects the company's size based on its capital. surplus and conditional reserve funds in millions of US dollars. using the scale below. FSC I less than 1 FSC II I to 2 FSC III 2 to 5 FSCIV 5 to 10 FSC V 10 to 25 FSCVI 25 to 50 FSC VII 50 to 100 FSC VIII 100 to 250 FSCIX 250 to 500 FSCX 500 to 750 FSCXI 750 to 1000 FSC XII 1000 to 1250 FSC XIII 1250 to 1500 FSC XIV 1500 to 2000 FSC XV greater than 2000 10 MARKETING SUMMARY Medical Carrier Status Blue Cross Quoted Humana Decl ined Aetna Quoted Av-Med Quoted NHP Quoted Vista Waiting for Decision Cigna Waiting for Decision 11 In Network/Participating Deductible EE/Fam Coinsurance EE/Fam Office Visit Copay Specialist Copay Hospital Admission ER Referral Needed? Urgent Care Outpatient Surgical Facility MRI-CAT-PET-ETC. Max out of pocket Prescription Mail Order Prescription Lifetime Maximum Out of Network/Non- Participating Deductible EE/Fam N/A N/A $750/$1500 Coinsurance EE/Fam N/A N/A 30% Office Visit Copay N/A N/A 30% Specialist Copay N/A N/A 30% Hospital Admission N/A N/A 30% ER N/A N/A 30% Urgent Care N/A N/A 30% Outpatient Surgical Facility N/A N/A 30% MRI-CAT-PET-ETC. N/A N/A 30% Max out of pocket N/A N/A $5000 Prescription N/A N/A N/A Mail Order Prescription N/A N/A N/A Lifetime Maximum N/A N/A 1 M Min Employer Contribution 99% 99% 99% Min Employee Participation 75% 75% 75% Monthly Rates Current Renewal Current Renewal Current Renewal EE $299.42 $417.99 $430.26 $600.64 $453.17 $632.63 ES $664.71 4927.94 $955.18 $1333.43 $1006.05 $1404.45 EC $559.92 $781.65 4804.59 $1123.21 $847.44 $1183.03 Family $874.32 $1220.55 $1256.38 $1753.91 $1323.29 $1847.31 Actual Rates subject to Final Medical Underwriting and group under 50 may range +/- 15% CARRIER AM BEST RATING PLAN NAME PRODUCT TYPE Employee Benefit Summary Effective Period - 3/1/09 -3/1/10 NHP United A- A- EVG 5C HMO HMO United A- 52C+ POS $500/$1000 N/A $25 $45 $0 $0 $50 $50 $0 $100 $3,000 $20/$40/$60/20% Available 2M N/A N/A $15 $15 $0 $75 $35 $35 $0 $0 $1,500 $8/$25/$40 Available Unlimited N/A N/A $15 $15 $500/Adm $150 $50 $50 $250 $250 $2500 $8/$25/$40 Available Unlimited Employee Benefit Summary Effective Period CARRIER AvMed AvMed AvMed AvMed A vMed AvMed AM BEST RATING B+ B+ B+ B+ B+ B+ PLAN NAME 3422 3424 5228 5076 5077 CH-5011 PRODUCT TYPE HMO-OA HMO-OA HMO-OA HMO-OA HMO-OA POS-OA In Network/Participating Deductible EE/Fam Coinsurance EE/Fam Office Visit Copay Specialist Co pay Hospital Admission ER Urgent Care Outpatient Surgical Facility MRI-CAT-PET-ETC. Max out of pocket Prescription Mail Order Prescription Lifetime Maximum Out of Network/Non- Participating Deductible EE/Fam Coinsurance EE/Fam Office Visit Copay Specialist Co pay Hospital Admission ER Urgent Care Outpatient Surgical Facility MRI-CAT-PET-ETC. Max out of pocket Prescription Mail Order Prescription Lifetime Maximum Min Employer Contribution Min Employee Participation Monthly Rates EE $457.21 $480.22 $420.12 $362.85 $339.85 $451.60 ES $1015.00 $1066.09 $932.66 $805.53 $754.46 $1002.55 EC $854.84 $897.87 $785.49 $678.42 $635.41 $844.35 Family $1293.63 $1358.74 $1188.68 $1026.66 $961.57 $1277.75 Actual Rates subject to Final Medical Underwriting and group under 50 may range +/- 15% None N/A $15 $25 250/Adm $75 $40 $250 $25 $1500/$3000 $10/$20/$30/$75 2x's $5M N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 50% 75% None N/A $15 $25 $0 $75 $40 $0 $0 $1500/$3000 $10/$20/$30/$75 2x's $5M N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 50% 75% $250/$750 N/A $10 $20 $150/Adm $75 $40 $150 10% after ded $1500/$3000 $1 0/$20/$30/$75 2x's $5M N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 50% 75% $1 000/$2000 N/A $25 $50 0% after ded 0% after ded $50 $1500/$3000 N/A $25 $50 0% after ded 0% after ded $50 0% after ded 0% after ded 0% after ded $1500/$3000 $10/$20/$30/$75 2x's 0% after ded $2000/$4000 $10/$20/$30/$75 2x's $5M $5M N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 50% N/A 50% 75% 75% $500/$1000 20% $20 $40 $250/Days 1-5 $100 $40 20% after ded 20% after ded $2500/$5000 $10/$30/$50/$75 2x's $5M $1 000/$2000 40% 40% 40% 40% 40% 40% 40% 40% $5000/$10000 N/A N/A N/A 50% 75% 13 CARRIER AM BEST RATING PLAN NAME PRODUCT TYPE In Network/Participating Deductible EE/Fam Coinsurance EE/Fam Office Visit Copay Specialist Copay Hospital Admission ER Referral Needed? Urgent Care Outpatient Surgical Facility MRI-CAT-PET-ETC. Max out of pocket Prescription Mail Order Prescription Lifetime Maximum Out of Network/Non-Participating Deductible EE/Fam Coinsurance EE/Fam Office Visit Copay Specialist Copay Hospital Admission ER Urgent Care Outpatient Surgical Facility MRI-CAT-PET-ETC. Max out of pocket Prescription Mail Order Prescription Lifetime Maximum Minimum Employer Contribution Minimum Employee Participation Monthly Rates Employee Benefit Summary Effective Period AvMed B+ CH-5011 POS-OA $500/$1000 20% $20 $40 $250/Days 1-5 $100 $40 20% after ded 20% after ded $2500/$5000 $10/$20/$30/$75 2x's $5M $1000/$2000 40% 40% 40% 40% 40% 40% 40% 40% $5000/$10000 N/A N/A N/A 50% 75% BC A 3748 PPO Aetna A HMO OA HMO $500/$1500 20% $10 $25 $0/$500 $100/$200 No $30 $150/$250 $125 $1500/$3000 $15/$30/$50 Available $5M None N/A $15 $15 $0 $75 No $15 $0 $0 $1500/$3000 $10/$30/$50 2x's Unlimited Comb with In Network 40% 40% 40% 40% $200 40% 40% 40% $3000/$6000 N/A N/A $1M 50% 75% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 50% 75% EE $462.47 $477.25 $553.42 ES $1026.67 $987.92 $1228.59 EC $864.67 $897.24 $1034.89 Family $1308.50 $1515.28 $1564.55 Actual Rates subject to Final Medical Underwriting and group under 50 may range +/- 15% 14 [,Hit l.ebr.. bears ,\ , uni(!ue set of stripr~. . Account ServicinQ Team Our Employee Benefits Department has made a commitment to provide you with customer service you can depend on For all matters concerning your account the people to contact are: Samantha Alvarez Sales Executive Tel.(954)331-1476 Fax (954)772-6243 Marisol Butcher Senior Account Executivel Team Lead Tel. (954)453-6236 Fax (954)772-6243 Patti Hennessey Account Executive Tel. (954)331-1356 Fax (954)772-6243 Yvette Rodriguez Account Executive Tel. (954)453-6290 Fax (954)772-6243 15 SECTION X Glossary: Medical Balance Billinq: The practice of charging full fees in excess of covered amounts and then billing the patient for that portion of the bill that the payer does not cover. Breakpoint: Amount to which the plan and the participant co-insure covered expenses, after which the plan pays 100%. Capitation Fee: A fixed predetermined amount paid to a provider for each person served, without regard to the actual number or nature of services provided to each person in a set period of time. Capitation is the characteristic payment method in HMOs. Carryover Deductible: A feature whereby covered charges in the last three months of the year may be carried over to be counted toward the next year's deductible. Coinsurance: A policy provision by which both the insured person and the insurer share covered medical expenses in a specified ratio (e.g., 80%/20%), after the deductible is met. Copayments: Payments made by consumers, in addition to deductibles and coinsurance, to help finance health benefit plans. Deductible: The amount of out-of-pocket expenses that must be paid for health services by the insured before becoming payable by the carrier. Exclusive Provider Orqanization (EPO): A more rigid type of PPO, closely related to an HMO. Provides benefits or levels of benefits only if care is rendered by providers within a specific network (with some exceptions for emergency and out-of-area services). Explanation of Benefits (EOB): A description, sent to patients by health plans, of benefits received and services for which the health care provider has requested payment. Fee for Service: A method of billing for heath services, under which a health provider charges separately for each service rendered. This is the usual method of billing by the majority of physicians. Gatekeeper: The primary care provider responsible for managing medical treatment rendered to an enrollee of a health plan. Health Maintenance Orqanization (HMO): A prepaid medical plan that provides a comprehensive predetermined medical care benefit package. Inpatient: A person who occupies a hospital bed while under observation, care, diagnosis or treatment for at least 24 hours. Mandated Benefits: A specific set of benefits required by law to be provided by all insurance carriers and reimbursed under all insurance policies. Maximum Benefit: The highest annual or lifetime benefit that can be received under an insurance contract. Maximum Out-of-Pocket Payments: The maximum amount of money a person will pay in addition to premium payments. The out-of-pocket payment is usually the sum of the deductible and coinsurance payments, and does not include copayments or non-covered expenses. Medical Case Manaqement: This option, often offered by insurance companies, provides coordinators to handle high cost claims and recommends specialized care and services targeted to an individual's treatment 16 goals and needs. Case management is most often used to deal with catastrophic illnesses. The case management coordinator helps to oversee overall management of the patient, from the onset of the illness or injury into acute care hospitalization, specialized care programs and follow-up treatment. Outpatient: A person who visits a clinic, emergency room or health facility and receives health care without being admitted as an overnight patient. Outpatient Surqery: Same day surgery without anticipation of the overnight stay of patients. This is often performed at an ambulatory care facility. Outpatient Surqical Facility: A freestanding center or entity within the hospital that is approved and licensed by the state to perform outpatient diagnostic services or surgical treatment of an illness or injury. Point of Service Plan (POS): Members do not have to choose how to receive services until services are needed. In some plans, for example, members decide whether to use a network provider or an outside provider. Although the services of an outside provider are covered, benefits are greater if members select a preferred provider (example 70% vs. 100% coverage). Preferred Provider Orqanization (PPO): A group of hospitals and physicians that contract on a fee-for- service basis with employers, insurance companies or other third party administrators to provide comprehensive medical service. Providers exchange discounted services for increased volume. Participants' out-of-pocket costs are usually lower than under a fee-for-service plan. Preventive Care: Comprehensive care emphasizing priorities for prevention, early detection and early treatment of conditions, generally including routine physical examinations, immunization and well person care. Primary Care: Routine medical care, normally provided in a doctor's office. Professional and related services administered by an internist, family practitioner, general practitioner, or pediatrician. Specialist: Physician who concentrates on medical activities in a particular specialty of medicine. Stop-Loss Provision: A stop-loss provision is determined in two ways: either after a certain amount of benefits is paid from the plan or after a certain amount of out-of-pocket expenses is paid by the individual or family unit. When the dollar amount specified is reached, the coinsurance factor is raised to 100%. When there is a stop-loss provision in the plan (besides the separate maximums and coinsurance levels on outpatient mental and nervous disorders), outpatient mental and nervous charges usually do not apply toward the dollar figures used to calculate when the stop-loss begins; after the stop-loss does begin, it does not apply to these charges. 17 Glossarv: Prescription DruQs Averaqe Wholesale Price (AWP): The published suggested wholesale price of a drug. It is often used by pharmacies as a cost basis for pricing prescriptions. While a reliable pricing reference for brand-name drugs, it can be misleading in the case of generic drugs since each manufacturer establishes its own AWP for the generic drug. This can result in a broad range of prices for the identical product. Brand-Name Druqs: A drug protected by a patent issued to the original innovator or marketer. The patent prohibits the manufacture of the drug by other companies as long as the patent remains in effect. Formularv: A listing of prescription medications that will be covered by a plan or insurance contract that often fosters substitution of generic or therapeutic equivalents on a cost-effective basis. Generic Equivalent Druqs: Drug that is equal in therapeutic power to the brand-name originals because they contain identical active ingredients at the same doses. Leqend Druqs: Drugs that must be obtained by doctor prescription, as opposed to those prescribed by a doctor but available over the counter. Over the Counter (OTC): Drugs available without a prescription. 18 Glossarv: Section 125 Cafeteria Plan: Defined by the Internal Revenue Code as a plan that permits the participant to choose between two or more benefits consisting of cash and qualified benefits. Dependent Care Spendinq Account: Employer-sponsored flexible benefit plan feature that permits employees to use pretax (tax-free) dollars from their paychecks to pay the cost of care for children or elderly dependents up to a certain legislated limit and within very specific guidelines. Flexible Benefit Plan: A benefit program under Section 125 of the Internal Revenue Code that offers employees a choice between permissible taxable benefits, including cash, and nontaxable health and welfare benefits such as life and health insurance, vacation pay, retirement plans and child care. Although a common core of benefits may be required, the employee can determine how his or her remaining benefit dollars are to be allocated for each type of benefit from the total amount promised by the employer. Sometimes employee contributions may be made for additional coverage. Flexible Spendinq Accounts (FSAs): Many flexible benefit programs include flexible spending accounts, which give employees a choice between taxable cash and nontaxable compensation in the form of payment or reimbursement of eligible, tax-favored welfare benefits. FSAs can be funded through salary reduction, employer contributions or a combination of both. Employees can purchase additional benefits, pay health insurance deductibles and copayments, or pay for child care benefits with the money in their FSAs. Section 125 Plan: A plan in compliance with Section 125 of the Internal Revenue Code, which protects an employee from constructive receipt of the cash he or she has as a choice of benefits under a cafeteria plan. Use-lt-or-Lose-lt Rule: A rule forbidding cafeteria plans to let participants defer receipt and taxation of compensation from year to year by carrying over unused pretax contributions or plan benefits. 19 Glossarv: Miscellaneous Terms Adverse Selection: The tendency of an individual to recognize his or her health status in selecting the option under a retirement system or insurance plan that tends to be most favorable to him or her (and more costly to the plan). In insurance usage, a person with an impaired health status or with expected medical care needs applies for insurance coverage financially favorable to himself or herself and detrimental to the insurance company. Also known as antiselection. Carve-Out: A program separate from the primary plan designed to provide a specialized type of care, such as a mental health carve-out; or for a designated group of employees, such as a management carve-out. Contributory Plan: A benefit plan under which employees bear part of the cost. Emplovee Assistance Plan (EAP): Designed to help employees whose job performance is being adversely affected by personal problems. The program may also apply to many types of health education, prevention, counseling and control of specific conditions (e.g. alcoholism, smoking, fitness, etc.). Emplovee Contribution: Made by an employee into a plan. Mayor may not be required for participation. Experience: Usually expressed as a ratio or percentage, it is the relationship of premium to claims, coverage or benefits of a plan for a specified period of time. Experience-Rated Premium: A premium based on the anticipated claims experience of, or utilization of service by, a contract group according to its age, sex and any other attributes expected to affect its health service utilization. Such a premium is subject to periodic adjustment in line with actual claims or utilization experience. Experience Ratina: The process of determining the premium rate for a group risk, wholly or partially on the basis of that group's experience. Minimum Participation Reauirement: Minimum number of eligible employees that must elect coverage in order for a carrier to write a policy, normally expressed as a percentage. Noncontributorv Provision: A term applied to employee benefit plans under which the employer bears the full cost of the benefits for the employees. One hundred percent of eligible employees must be insured. Preexistina Condition: A physical and/or mental condition of an insured person that existed prior to the issuance of his or her policy. Excluded from coverage under some policies. Reasonable and Customary (R&C) Charae: The prevailing charge made by providers of similar expertise for a similar procedure in a particular geographic area. See also Usual, Reasonable and Customary Fees. Trend Factor: The measurement for actuarial purposes of the change in the cost of health care after weighing inflationary changes, changes in utilization and technology. Usual. Customary and Reasonable (UCR) Fees: Usual is the fee usually charged for a given service by a provider; customary is a fee in the range of usual fees charged by similar providers in area; reasonable is a fee, according to the review committee, that meets the lesser of the two criteria or is justified in the circumstances. Voluntarv (Emplovee-Pav-AII) Benefits: Specific benefits that the employer administers and the employees pay for. Commonly used for benefits that employees want but which the employer is unable or unwilling to contribute toward. 20 SECTION XI DISCLAIMERS The rates contained in this proposal are based on the census illustrated and exposures to loss made known to Brown & Brown Insurance. Final rates will reflect the actual census of insured persons and loss exposure as underwritten by the insurer. Insurance companies offer many different plans that differ in deductible, coinsurance, co-payments, stop-loss, etc. We have proposed various options similar to what you have now or are requesting, but if you would like to see other options, please notify our office. Broader coverage may be available. The rates shown are not guaranteed and are subject to change. This executive summary is for comparison purposes only. This proposal contains only a general description of the coverages and does not constitute a policy or contract. Please refer to the carrier's plan document for the actual terms, conditions, limitations, and exclusions. A specimen policy is available upon request. Exclusions include, but are not limited to, those shown in the attached proposal. It is imperative we be informed of any employee or dependent that is hospitalized or otherwise disabled and not actively at work on the effective date of any new contract. Coveraae may not be available for these individuals. This proposal is provided only for the internal use of "City of Sunny Isles Beach". No further use or distribution is authorized without our written consent. IMPORTANT NOTICE Compensation - In addition to the commissions or fees received by us for assistance with the placement, servicing, claims handling, or renewal of your insurance coverages, other parties, such as excess and surplus lines brokers, wholesale brokers, reinsurance intermediaries, underwriting managers and similar parties, some of which may be owned in whole or in part by Brown & Brown, Inc., may also receive compensation for their role in providing insurance products or services to you pursuant to their separate contracts with insurance or reinsurance carriers. That compensation is derived from your premium payments. Additionally, it is possible that we, or our corporate parents or affiliates, may receive contingent payments or allowances from insurers based on factors which are not client-specific, such as the performance andlor size of an overall book of business produced with an insurer. We generally do not know if such a contingent payment will be made by a particular insurer, or the amount of any such contingent payments, until the underwriting year is closed. That compensation is partially derived from your premium dollars, after being combined (or "pooled") with the premium dollars of other insureds that have purchased similar types of coverage. We may also receive invitations to programs sponsored and paid for by insurance carriers to inform brokers regarding their products and services, including possible participation in company-sponsored events such as trips, seminars, and advisory council meetings, based upon the total volume of business placed with the carrier you select. We may, on occasion, receive loans or credit from insurance companies. Additionally, in the ordinary course of our business, we may receive and retain interest on premiums you pay from the date we receive them until the date of premiums are remitted to the insurance company or intermediary. In the event that we assist with placement and other details of arranging for the financing of your insurance premium, we may also receive a fee from the premium finance company. Questions and Information Requests. Should you have any questions, or require additional information, please contact this office at 1-800-432-8844 or, if you prefer, subm it your question or request online at htto:/ /www.bbinsurance.com/custom erinQuirv. shtm I. 21 SURST303P020090204 SUNNYISLES 5395246 THE LINCOLN NATIONAL LIFE INSURANCE COMPANY REGIONAL GROUP SALES OFFICE Chad Gracy 200 W Cypress Creek Rd Suite 320 Fort Lauderdale, Florida 33309 Office: (954) 894-0077 Toll Free: (800) 279-4598 Fax: (954) 689-6590 SERVICE OFFICE 8801 Indian Hills Drive Omaha, Nebraska 68114 Phone: 800-423-2765 Fax: (877) 573-6177 Home Office: Fort Wayne, IN Facsimile Cover Sheet To: Phone: From: RE: Samantha Alvarez (954) 776-2222 Chad Gracy CITY OF SUNNY ISLES BEACH Sunny isles Beach, FL 33160 Total number of pages (Including this cover sheet): 15 COMMENTS: Company: Fax: Date: Brown & Brown Inc (954) 772-6243 2/9/2009 Group Insurance products are issued by The Lincoln National Life Insurance Company, which is not licensed and does not solicit business in New York. In New York, group insurance products are issued by Lincoln Life & Annuity Company of New York. Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates. Each affiliate is solelv and independentlv responsible for its own financial and contractual oblioations. Lincoln Financial Group is pleased to announce our new Dental program Lincoln DentalConnect Plan starting October 1, 2008. With over 52,000 unique participating providers, Lincoln DentalConnect Plan allows you to access a wide selection of highly qualified dentists. For more details on how our new program can benefit your employees, ask your local representative today. This facsimile transmission is intended only for the addressee named above. It contains information that is privileged, confidential or otherwise protected from use and disclosure. If you are not the intended recipient you are hereby notified that any review, disclosure, copying or dissemination of this transmission, or the taking of any action in reliance on its contents, or other use is strictly prohibited. If you have received this transmission in error, please notify us by telephone immediately so that we can arrange for its return to us. Thank you for your cooperation. n Lincoln Financial Group@ Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates. February 9, 2009 The Lincoln National Life Insurance Company 8801 Indian Hills Drive Omaha, NE 68114-4066 toll free (800) 423-2765 www.LFG.com Brown & Brown Inc 5900 N Andrews Ave #401 Fort Lauderdale, FL 33309 RE: City of Sunny Isles Beach Dear Samantha: This letter and the enclosed exhibits set out our proposal for the above group. The rates are based on those benefits shown in the proposal using standard benefit provisions. The Dental rates include a graded 10% commission schedule. You may be eligible for the group broker bonus program in effect for the plan year. If you need additional information to satisfy any applicable producer disclosure obligations, please contact me. Lincoln Financial Group requires all producers receiving quotes for the purpose of soliciting, negotiating or selling group insurance products hold valid licenses, as required by state regulations, and obtain all necessary appointments with Lincoln Financial Group prior to the solicitation or sale of group insurance. For appointment forms, please access our Web site at www.LFG.com. The Application for Licensing Appointment can be printed, completed and returned to the address contained in the form. If you do not have access to our Web site, please contact the Licensing Department at bplicensing@LFG.com. I appreciate the opportunity to bid on this group. If you have questions about the plan or would like to review some alternate quotes, please call me. I look forward to writing this case for you. Sincerely, Chad Gracy Marketing Representative Enclosure WHY CHOOSE THE LINCOLN NATIONAL LIFE INSURANCE COMPANY? Lincoln Financial Group maintains: . Strong financial history . Some of the highest ratings in the industry o AA "Very Strong" Standard & Poor Rating o A+ "Superior" A.M. Best Company Rating o AA "Very Strong" Fitch Rating . "Direct to Home Office Service" through group sales offices located nationwide . One-stop shopping for comprehensive group benefits o True group products including Life and AD&D, Short-Term Disability, Long-Term Disability(with optional Critical Illness coverage), Dental and Employee Assistance Programs o WORKSITE1 Voluntary products including Life and AD&D, STD, L TO, Dental and Vision ../ Featuring Voluntary enrollment form customization o Exec-U-Care@ Medical Reimbursement Program . Real Time Online Benefit Administration with Online Services o Submit claims and check their status online o Change member information online o Enroll and terminate members and coverages online o Utilize Virtual Billing capabilities to add or terminate members, then recalculate the bill to reflect the actual amount owed, and pay the bill online o View and print group forms, administration guidelines, contracts and certificates online o Apply for group insurance coverage electronically with e-App o Continuous enhancements are being made to our Online Service capabilities to better serve both your needs and your clients' needs . Interactive Voice Response (IVR) System allows service 24 hours a day, 7 days a week o Use IVR to check on the status of claims, members and premium payments all hours of the day, everyday. . Lincoln DentalConnect Plan o Our Lincoln DentalConnect Plan brings many distinct advantages including an expanded nationwide network with access to more than 52,000 unique dentists. WHAT THIS MEANS FOR YOU... The Lincoln Financial Group companies: . have a long history of strength and stability, offering you superior products - and the service to back them up. focus on making life easier for the customer by doing business the way the customer wants to do business - via the Web, telephone, IVR, e-mail or fax. are committed to superior service, combined with a guaranteed commitment to technology, which means less hassle for you! . . The Lincoln National Life Insurance Company 2 2/9/2009 A GROUP INSURANCE PROGRAM Designed for CITY OF SUNNY ISLES BEACH Submitted by Brown & Brown Inc Fort Lauderdale, FL Underwritten by THE LINCOLN NATIONAL LIFE INSURANCE COMPANY Service Office 8801 Indian Hills Drive Omaha, Nebraska 68114 - 4066 Home Office: Fort Wayne, IN SUNNYISLES 5395246 City of Sunny Isles Beach BENEFITS AND COST SUMMARY FOR DENTAL PROPOSAL Option 1.00 Proposed Effective Date: March 01,2009 PROPOSED SCHEDULE OF BENEFITS for Class 1 Class 1: All Active Full-time Employees (Retired, temporary and seasonal employees are not eligible) Minimum Hours: 30, unless otherwise agreed upon. CALENDAR YEAR DEDUCTIBLE: Deductible applies to: INDIVIDUAL FAMILY In Network Type II and III $50 $150 Out of Network Type II and III $50 $150 BENEFITS LEVELS PPO Plan TYPE I - Diagnostic & Preventive TYPE II - Basic Services TYPE III - Major Services TYPE IV - Orthodontia for Children Out of Network - 90th percentile U & C 100% 95% 60% 60% 100% 80% 50% 50% MAXIMUM BENEFIT per covered person: TYPES I, II and III combined, per calendar year $1500 TYPE IV, while covered by the plan $1000 Maximum benefits will be reduced by amounts paid by prior plan. $1500 $1000 BENEFIT WAITING PERIOD TYPE II Expenses None TYPE III Expenses 6 Months TYPE IV Expenses 12 Months Terms of the Prior Carrier Credit Provision may apply. Waived For: Current Participants Current Participants COST SUMMARY Rates shown are monthly and are guaranteed for one year from the program effective date. Eligible For PPO Plan Employees with child ortho 84 $28.33 12 $64.44 28 $73.03 29 $105.13 Employee Only Employee + Spouse Employee + Child(ren) Employee + Family MONTHLY COST $8,246.61 The Lincoln National Life Insurance Company 4 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach COVERED SERVICES TYPE I - Diagnostic & Preventive TYPE II - Basic Services TYPE III - Major Services TYPE IV - Orthodontia* oral exams, cleanings & x-rays fillings, extractions, sealants, endodontics & periodontics bridges, crowns & dentures for Children *To include Orthodontic Coverage for children in your Lincoln Financial Group Group Dental Policy, the policyholder must meet the following dependent enrollment criteria: On the Policy's Effective Date and at each annual Renewal Date, 8 dependent units must be enrolled. A 'dependent unit' is a 'spouse' or 'child(ren)' or 'spouse and child(ren)' covered by the dental plan. If dependent enrollment in the group policy does not meet this minimum requirement, Orthodontic Coverage (Type IV Services) will not be issued or continued. This requirement does not change the minimum participation requirements, described below. PROPOSAL ASSUMPTIONS: Quoted rates are based on the following assumptions. If these assumptions are not correct, the rates may be adjusted or the proposal may be withdrawn. Employer contribution to employee premium - Employer contribution to dependent premium - Minimum employee participation - Minimum dependent participation - 100% 100% 100% (A minimum of 10 employees must be enrolled) 100% (A minimum of 8 dependent units must be enrolled in order to include orthodontic benefits in the policy) Employees covered by another dental plan may be excluded from participation calculations, as long as they do not exceed 30% of eligible employees. Final rates will be calculated based on: the agreed-upon plan; employer contribution (changing the percentage of employer contributions for employee and/or dependent coverage may affect quoted rates); enrolled census; employee location(s); correct industry code (SIC); and other pertinent underwriting factors. If there are changes in these factors, the plan may be re-rated or coverage may be refused. THIS IS NOT A CONTRACT: This illustration was prepared based on the information provided in the Request for Proposal. It is a description of dental coverage available from Lincoln Financial Group and not an offer to contract. More detailed information is available upon request concerning the terms, conditions and limitations contained in the master policy, if issued. If there are discrepancies between the information contained in this proposal and the master policy, the terms of the master policy will control. State-specific restrictions and requirements may not be addressed in this proposal. An Application for Group Insurance must be completed by the Employer and approved by Lincoln Financial Group before coverage can become effective. This proposal is subject to revision if not accepted on or before the Proposed Effective Date shown on the Benefits and Cost Summary page of this proposal. The Lincoln National Life Insurance Company 5 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach DENTAL INSURANCE PROPOSAL General Information EFFECTIVE DATE The policy will become effective no earlier than the date the application is signed and the first month's premium, shown in the COST SUMMARY of this proposal, is received in the Lincoln Financial Group Service Office. ELIGIBLE EMPLOYEES All active, full-time permanent employees may be covered. "Active, full-time" means the employee works at least 30 hours per week. (Lower minimum hours may apply in certain states). Retired, temporary and seasonal employees are not eligible. For employees who enroll within 31 days of the date they become eligible, coverage usually becomes effective on the later of: the first of the month following the date the employee completes the eligibility waiting period established by the employer; or the first of the month following the date the employee enrolls and makes any required premium contribution. Employees who enroll more than 31 days after becoming eligible will be subject to the policy's late entrant limitation. Newly hired employees will become eligible upon completion of the company's eligibility waiting period n for example, 30 days of full-time employment. New employees can be covered by the dental plan on the first of the month following completion of that eligibility waiting period, provided they enroll and make any required premium contributions within 31 days of the date they become eligible. ELIGIBLE DEPENDENTS Dependents eligible for coverage include the employee's lawful spouse and unmarried children from birth through age 18 (through age 22, for full-time students). Higher age limits may apply in certain states. Stepchildren are eligible if they live in the employee's home and are chiefly dependent upon the employee for support. Foster children may also be eligible under certain conditions. Dependents' coverage usually becomes effective on the same date as the employee's, if they are enrolled. Dependents acquired after the employee's coverage begins may be enrolled immediately, subject to payment of any increase in premium. Dependents enrolled more than 31 days after they are first eligible will be subject to the policy's late entrant limitation. FL The Lincoln National Life Insurance Company 6 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach PARTICIPATION REQUIREMENTS If the dental plan is provided on a noncontributory basis (the employer pays the entire premium), 100% of eligible persons must be enrolled in the plan. If the dental plan is contributory, no less than 75% of eligible employees and 60% of eligible dependent units must be enrolled. There are two exceptions to these requirements: If an employee and/or dependent is covered by another group dental plan, that person(s) will not be counted as an eligible person, if a signed waiver card is submitted. However, if 30% or more of eligible employees do not enroll because of other coverage, the plan may be reevaluated and new rates illustrated. When a husband and wife are employed by the same company and have dependent children to enroll, then either the husband or the wife may be covered as a dependent of the other spouse. In any event, a minimum of 10 employees must be enrolled. A minimum of 8 family units must be covered in order to include - or continue - coverage for Orthodontics. PREFERRED PROVIDER OPTION* The dental Preferred Provider Option (PPO) allows each employee and each dependent to select the dentist of his or her choice n each time he or she goes to the dentist. In-Network benefits are payable when the patient receives treatment from a dentist who is participating in the dental network. With the PPO, employers and employees can save in several ways: Negotiated discounts from participating dentists may allow lower premium rates for a dental plan which includes a Preferred Provider option, due to expected lower claim costs. Those discounted fees can reduce the amount a participating dentist would charge the patient. The PPO dental plan can include a higher level of reimbursement when patients visit a participating dentist. *inside Texas - Contracting Dentist Plan DIRECTORY OF PARTICIPATING/CONTRACTING DENTIST Directories can be provided to eligible employees at the time of enrollment. A look-up function is available at www.LFG.com or through our member web site at www.jpfic.com by accessing Lincoln DentalConnecfM - our online dental information tool providing health information, ask a dentist, and a dental cost estimator. Plan participants can locate over 52,000 Lincoln DentalConnect Plan dentists by specialty. Copies of the directory can also be obtained by calling our Client Management Department. PRIOR CARRIER CREDIT PROVISION To ensure continuity of coverage for plan participants during a change in carriers, 'prior carrier credit' is available for employees and dependents who are covered on the policy effective date; but only if they were covered under the employer's prior group dental plan on the day before the policy effective date. Except in FL, 10 and NJ, the employer's dental plan must have been in force with the current carrier for at least 12 months, to be eligible for the credit. The Lincoln National Life Insurance Company 7 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach The Prior Carrier Credit Provision provides covered persons with a 'credit' toward: covered charges applied to the prior plan's DEDUCTIBLE during the same calendar year. the BENEFIT WAITING PERIOD, if included in the policy, for each covered person's continuous months of coverage under the prior plan just before it terminated. (The 'credit' applies only if the prior plan included the Type(s) of coverage which are subject to the new policy's benefit waiting period.) The provision also extends coverage for replacement of natural teeth lost while covered under the prior plan and allows the plan to deduct previously paid benefits from the annual and lifetime maximums included in the policy. BENEFIT WAITING PERIOD The policy may include a benefit waiting period for employees and dependents. The benefit waiting period is a period of time a person must be covered by the plan before some of the more extensive dental procedures are covered. In takeover situations, credit toward benefit waiting periods may be given for the time employees and dependents were covered under the employer's previous plan. ALTERNATIVE BENEFITS The policy covers expenses incurred for necessary dental treatment. In the case where two or more methods of treatment are available, the covered expense will be limited to the least costly option. This determination is based on current professional dental standards and the patient's total oral condition. PREDETERMINATION OF BENEFITS The policy includes a provision which allows the patient and the dentist to find out, before the work is done, how much of the dentist's charge will be covered by the plan. It is recommended that this predetermination be used whenever a dentist's charges for non-emergency treatment are expected to exceed $300. LATE ENTRANT LIMITATION The policy may include a late entrant limitation of benefits. If included in the policy, the limitation says: When an employee or dependent: - is enrolled in the dental plan for more than 31 days after first becoming eligible; or - cancels then re-enrolls for coverage benefits are limited to Type I Services for the first 12 months of coverage. The Lincoln National Life Insurance Company 8 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach COVERED DENTAL SERVICES After any applicable deductible is satisfied, the following dental services will be covered, at the reimbursement rate quoted. Type III and Type IV procedures may be subject to a Benefit Waiting Period.* TYPE I - DIAGNOSTIC & PREVENTIVE SERVICES ORAL EXAMINATIONS - up to two per calendar year DENTAL X-RAYS, including: bitewing films - up to four films per calendar year one complete full mouth or panoramic series each five years PROPHYLAXIS (Routine Cleanings) - up to two per calendar year FLUORIDE TREATMENTS - for dependent children through age 15 one treatment per calendar year SPACE MAINTAINERS TYPE II - BASIC SERVICES FILLINGS STAINLESS STEEL CROWNS - for dependent children through age 15 SEALANTS - first and second permanent molars for dependent children through age 15 one application per tooth in three years ORAL SURGERY - includes extractions and many dental surgeries PATHOLOGY - biopsy and examination of oral tissue GENERAL ANESTHESIA and I.V. sedation EMERGENCY TREATMENT and consultations ENDODONTICS (root canal therapy) PERIODONTAL CLEANINGS - following active periodontal therapy PERIODONTAL SCALING AND ROOT PLANING - one treatment in 24 months PERIODONTAL SURGERY - including gingivectomy, osseous surgery, and soft tissue graft REPAIR of DENTURES RECEMENTATION of CROWNS and BRIDGES TYPE III PROCEDURES - MAJOR SERVICES CROWNS, BRIDGES, and ONLAYS FULL and PARTIAL DENTURES ALVEOLAR or GINGIVAL RECONSTRUCTION SURGERY TYPE IV PROCEDURES - ORTHODONTICS for dependent children DIAGNOSTIC SERVICES - examinations, x-rays, and casts or study models TREATMENT PLAN - including orthodontic extractions ORTHODONTIC APPLIANCES *Where Benefit Waiting Periods are included, Prior Carrier Credit may apply. The Lincoln National Life Insurance Company 9 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach DENTAL LIMITATIONS & EXCLUSIONS Covered Expenses will not include and Dental Expense Benefits will not be payable for: 1. any procedure begun: a) before the covered person was covered under the policy, subject to the Prior Carrier Credit provision, if included in the policy; or b) after termination of the covered person's coverage under the policy. 2. treatment or service which: a) is not recommended by a dentist or is not provided by or under the direct supervision of a dentist; b) is not a necessary dental procedure, required for the care and treatment of a dental condition; c) is not specifically listed as covered by the policy; d) does not meet accepted standards of dental practice; or e) is provided by a physician or other health care provider, but is beyond the scope of his or her license. 3. charges which exceed covered expenses, as defined in the policy. Benefits will not be payable when: a) total benefit payments would exceed the annual maximum or lifetime orthodontic maximum benefits payable under the policy; or b) services exceed the frequency limitations contained in the policy. 4. procedures which are subject to a benefit waiting period or a late entrant limitation, until that benefit waiting period or late entrant limitation has been satisfied. 5. orthodontic (Type IV) procedures: a) which begin before the dependent child becomes covered under the policy for orthodontic services, subject to the Prior Carrier Credit provision, if included in the policy; b) received after the dependent child's coverage ends, due to attainment of the maximum age, or for any other reason; or c) received after coverage for Type IV services is terminated under the policy. 6. any treatment or services which: a) are for mainly cosmetic purposes (facings or veneers on crowns or pontics distal to the second bicuspid will be considered cosmetic); or b) are related to the repair or replacement of any prior cosmetic procedure. 7. services related to the repair or replacement of third molars (wisdom teeth) with prostheses. 8. bone grafts or any regenerative procedure in an extraction site. 9. orthognathic recording, orthognathic surgery, osteoplasty, osteotomy, LeFort procedure, stomatoplasty or magnetic resonance imaging (MRls). FL The Lincoln National Life Insurance Company 10 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach DENTAL LIMITATIONS & EXCLUSIONS (Continued) 10. initial placement of any prosthetic appliance or fixed bridge ;unless such placement is needed to replace one or more functioning natural teeth extracted while the person is covered under the policy; subject to the Prior Carrier Credit provision, if included in the policy. Any such appliance or fixed bridge must include the replacement of the extracted tooth or teeth. 11. the retreatment or adjustment, recementation, reline, rebase, replacement or repair of restorations, crowns and prostheses, when made by the same dentist or dental office which provided the initial service, within 6 months of the completion of the service. 12. the replacement of: a) any full or partial denture, within five years; or b) fixed prosthetic (crown, inlay or onlay restoration, or fixed bridge) within eight years of the date of the last placement of these items. If a replacement is required because of an accidental dental injury sustained while the person is covered under the policy, it will be a covered expense. (Damage resulting from biting food or other objects is not considered to be an accidental injury.) 13. the insertion, maintenance or removal of implants, and any related expenses. 14. specialized procedures, including: a) precision or semi-precision attachments; b) precious metals for removable appliances; c) overlays and overdentures; or d) personalization or characterization. 15. duplicate prosthetics, or for initial placement or replacement of athletic mouth guards, bruxism appliances or any appliance to correct harmful habits; and for replacement of: a) space maintainers; or b) misplaced, lost or stolen dental appliances. 16. appliances, restorations or procedures, or their modifications, that: a) alter vertical dimension; b) restore or maintain occlusion or for occlusal adjustment or equilibration; c) splint teeth or replace tooth structure lost as a result of erosion, abfraction, abrasion or attrition; or d) surgically or non-surgically treated disturbances of the temporomandibular joint (TMJ), or other craniomandibular or temporomandibular disorders, except as required by law. 17. charges for services provided by: a) an ambulatory surgical facility; b) a hospital; c) any other facility; or d) an anesthesiologist. 18. analgesia, sedation, hypnosis or acupuncture, for anxiety or apprehension. 19. any medications administered outside the dentist's office or for prescription drugs. FL The Lincoln National Life Insurance Company 11 2/9/2009 SUNNYISLES 5395246 City of Sunny Isles Beach DENTAL LIMITATIONS & EXCLUSIONS (Continued) 20. charges which do not directly provide treatment for a dental injury or condition, such as: a) the completion of claim forms; b) broken appointments; c) interest or collection charges; d) sales or other taxes or surcharges; e) education, training and supplies used for dietary or nutritional counseling, personal oral hygiene or dental plaque control; f) caries susceptibility tests, bacteriologic studies, histopathologic exams or pulp vitality testing; or g) duplication of x-rays or other dental records. 21. itemized or separated charges for dental services, supplies or materials when those services, supplies and materials may be combined into a single, more comprehensive procedure payable under the policy. This also includes itemized charges which are routinely included in the dentist's charge for the primary service, such as: a) sterilization or asepsis charges; b) a charge for local anesthesia; c) charges for pre- and post-operative care; or d) temporary dental services (for example, a temporary crown), which are considered to be part of the permanent service. If the temporary service is billed separately, benefits for the temporary service will be deducted from the amount payable for the permanent service. 22. duplication of services. 23. charges for which the covered person is not liable, or which would not have been made had no coverage been in force. 24. a covered person, because of a dental injury or condition: a) for which he or she is paid for benefits under Workers' Compensation or any similar law; or b) sustained while performing military service. 25. services received for dental conditions caused directly or indirectly by: a) war or an act of war; b) intentionally self-inflicted injury; c) engaging in an illegal occupation; d) commission or attempt to commit a felony; or e) a covered person's active participation in a riot. 26. for treatment rendered by a Dentist or dental hygienist: a) who ordinarily resides in the covered person's household; or b) who is related to the covered employee or dependent by blood, marriage or legal adoption. 27. root planing; unless the presence of periodontal disease (bone and attachment loss of 4mm or more) is confirmed by x-rays and pocket depth charting of each tooth involved. FL The Lincoln National Life Insurance Company 12 2/9/2009 n Lincoln Financial Group@ LINCOLN FINANCIAL GROUP@ PRIVACY PRACTICES NOTICE The Lincoln Financial Group companies' are committed to protecting your privacy. To provide the products and services you expect from a financial services leader, we must collect personal information about you. We do not sell your personal information to third parties. We share your personal information with third parties as necessary to provide you with the products or services you request and to administer your business with us. This notice describes our current privacy practices. While your relationship with us continues, we will update and send our Privacy Practices Notice as required by law. Even after that relationship ends, we will continue to protect your personal information. You do not need to take any action because of this notice, but you do have certain rights as described below. INFORMATION WE MAY COLLECT AND USE We collect personal information about you to help us identify you as our customer or our former customer; to process your requests and transactions; to offer investment or insurance services to you; to pay your claim; or to tell you about our products or services we believe you may want and use. The type of personal information we collect depends on the products or services you request and may include the following: . Information from you: You give us information when you submit your application or other forms, such as your name, address, Social Security number; and your financial, health, and employment history. . Information about your transactions: We keep information about your transactions with us, such as the products you buy from us; the amount you paid for those products; your account balances; and your payment history. . Information from outside our family of companies: If you are purchasing insurance products, we may collect information from consumer reporting agencies such as your credit history; credit scores; and driving and employment records. With your authorization, we may also collect information from other individuals or businesses, such as medical information. . Information from your employer: If your employer purchases group products from us, we may obtain information about you from your employer in order to enroll you in the plan. HOW WE USE YOUR PERSONAL INFORMATION We may share your personal information within our companies and with certain service providers. They use this information to process transactions you have requested; provide customer service; and inform you of products or services we offer that you may find useful. Our service providers mayor may not be affiliated with us. They include financial service providers (for example, third party administrators; broker-dealers; insurance agents and brokers, registered representatives; reinsurers; and other financial services companies with whom we have joint marketing agreements). Our service providers also include non-financial companies and individuals (for example, consultants; vendors; and companies that perform marketing services on our behalf). Information obtained from a report prepared by a service provider may be kept by the service provider and shared with other persons; however, we require our service providers to protect your personal information and to use or disclose it only for the work they are performing for us, or as permitted by law. When you apply for one of our products, we may share information about your application with credit bureaus. We also may provide information to group policy owners, regulatory authorities and law enforcement officials and to others when we believe in good faith that the law requires disclosure. In the event of a sale of all or part of our businesses, we may share customer information as part of the sale. We do not sell or share your information with outside marketers who may want to offer you their own products and services; nor do we share information we receive about you from a consumer reporting agency. You do not need to take any action for this benefit. Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates. GB06714 Page lof2 7/08 SECURITY OF INFORMATION Keeping your information safe is one of our most important responsibilities. We maintain physical, electronic and procedural safeguards to protect your information. Our employees are authorized to access your information only when they need it to provide you with products and services or to maintain your accounts. Employees who have access to your personal information are required to keep it strictly confidential. We provide training to our employees about the importance of protecting the privacy of your information. Questions about your personal information should be directed to: Lincoln Financial Group Attn: Enterprise Services Compliance-Privacy, 6C-00 1300 S. Clinton St. Fort Wayne, IN 46802 *This information applies to the following Lincoln Financial Group companies: Allied Professional Advisors, Inc. Lincoln Financial Securities Corporation (formerly First Penn-Pacific Life Insurance Company known as Jefferson Pilot Securities Corporation) Hampshire Funding, Inc. Lincoln Investment Advisors Corporation JPSC Insurance Services, Inc. Lincoln Life & Annuity Company of New York Lincoln Financial Advisors Corporation Lincoln Variable Insurance Products Trust The Lincoln National Life Insurance Company ADDITIONAL PRIVACY INFORMA TION FOR INSURANCE PRODUCT CUSTOMERS CONFIDENTIALITY OF MEDICAL INFORMATION We understand you may be especially concerned about the privacy of your medical information. We do not sell or rent your medical information to anyone; nor do we share it with others for marketing purposes. We only use and share your medical information for the purpose of underwriting insurance, administering your policy or claim and other purposes permitted by law, such as disclosure to regulatory authorities or in response to a legal proceeding. MAKING SURE MEDICAL INFORMATION IS ACCURATE We want to make sure we have accurate information about you. Upon written request, we will tell you, within 30 business days, what personal information we have about you. You may see a copy of your personal information in person or receive a copy by mail, whichever you prefer. We will share with you who provided the information. In some cases we may provide your medical information to your personal physician. We will not provide you with information we have collected in connection with, or in anticipation of, a claim or legal proceeding. If you believe that any of our records are not correct, you may write and tell us of any changes you believe should be made. We will respond to your request within 30 business days. A copy of your request will be kept on file with your personal information so anyone reviewing your information in the future will be aware of your request. If we make changes to your records as a result of your request, we will notify you in writing and we will send the updated information, at your request, to any person who may have received the information within the prior two years. We will also send the updated information to any insurance support organization that gave us the information, and any service provider that received the information within the prior 7 years. Questions about your personal medical information should be directed to: Lincoln Financial Group Attn: Medical Underwriting P.O. Box 21008 Greensboro, NC 27420-1008 The CONFIDENTIALITY OF MEDICAL INFORMATION and MAKING SURE INFORMATION IS ACCURATE sections of this Notice apply to the following Lincoln Financial Group companies: First Penn-Pacific Life Insurance Company Lincoln Life & Annuity Company of New York The Lincoln National Life Insurance Company GB06714 Page 2 of2 7/08 CITY OF SUNNY ISLES BEACH Benefit presented is for 03/01/2009 effective date. Member Copay: Exam Lens Frequency: Exam Frame Lenses or Contacts $10.00 $10.00 Once per 12 mths Once per 24 mths Once per 12 mths Monthly Fee: Subscriber Only Subscriber + Spouse Subscriber + Child[ren] Subscriber + Family $5.68 $10.76 $11.32 $16.68 Rate Contribution Level Definition: Non-Voluntary (Employer pays greater than 80% or bundled with Medical/Dental) Rate Terms and Conditions: Benefit presented has a 24-month policy term and rate guarantee. Pricing includes broker commissions. Rates are valid based on group domiciled in the state of FL and group size of 10 - 500 eligible employees. Fees quoted are valid until the stated effective date. www.eyemedvisioncare.com Plan Limitations / Exclusions: Select Exam & Materials - Medium Option BENEFIT DESIGN SUMMARY EyeMed Vision Care in conjunction with Fidelity Security Life Insurance Company Vision Care Services In-Network Out-of-Network Exam with Dilation as Necessary: Member Cost $10 Copay Up to $35 Member Reimbursement Contact Lens Fit and Follow Up(Contact lens fit and two follow-up visits are available after comprehensive eye exam): Standard' Premium' Up to $40 10% off Retail N/A N/A $48 Frames(any available frame at provider location): Standard Plastic Lenses: Single Vision Bifocal Trifocal Standard Progressive Lens' Premium Progressive Lens' $0 Copay; $120 Allowance, 20% off balance over $120 $10 Co pay $10 Co pay $10 Copay $10,80% of charge less $55 allowance $10,80% of charge less $55 allowance Up to $25 Up to $40 Up to $60 Up to $40 Up to $40 Lens Options(paid by the member): UV Treatment Tint (Solid and Gradient) Standard Plastic Scratch Coating Standard Polycarbonate Standard Anti-reflective Coating Other Add-Ons and Services 20% off retail price 20% off retail price 20% off retail price 20% off retail price 20% off retail price 20% off retail price N/A N/A N/A N/A N/A N/A Contact LenSeS:(allowance includes materials only) Conventional $135 allowance, 15% off balance over $135 Disposable $135 allowance, plus balance over $135 Medically Necessary $0 Copay, Paid-in-Full $95 $95 $200 1 Standard Contact Lens Fitting. spherical clear contact lenses in conventional wear and planned replacement (examples include but not limited to dIsposable, frequent replacement, etc.) 2 Premium Contact Lens Fitting. all lens designs, materials and specialty fittings other than Standard Contact Lenses (examples include torie, multifocal, etc.) 3 Standard/Premium Progressive Lens not covered - fund as a Bifocal Lens Standard Progressive Lens covered - fund Premium Progressive as a Standard Additional Value Added Savings Members will receive a 20% discount on items not covered by the plan at network Providers, which may not be combined with any other discounts or promotional offers, and the discount does not apply to EyeMed Provider's professional services, or contact lenses. Retail prices may vary by location. Discounts do not apply for benefits provided by other group benefit plans. Allowances are one-time use benefits; no remaining balance. Lost or broken matenals are not covered. Members also receive a 40% discount off complete pair eyeglass purchases and a 15% discount off conventional contact lenses once the funded benefit has been used. Members also receive 15% off retail pnce or 5% off promotional price for Lasik or PRK from the US Laser Network, owned and operated by LeA Vision. Since Lasik or PRK vision correction is an elective procedure, performed by specially trained providers, this discount may not always be available from a provider in your immediate location. For a location near you and the discount authorization please call 1-877- 5LASER6. After initial purchase, replacement contact lenses may be obtained via the Internet at substantial savings and mailed directly to the member. Details are available at www.eyemedvisioncare.com. The contact lens benefit allowance is not applicable to this service. This plan design is offered with the EyeMed Select panel of providers. Minimum 10 enrolled employees required. Underwriter Insured plans are underwritten by Fidelity Security Life Insurance Company of Kansas City, Missouri, except in New York. Fidelity Security Life Policy number VC-73 andVC-74, form number M-9059. This is a snapshot of your benefits. The Certificate of Insurance is on file with your employer. . Orthoptic or vision training, subnormal vision aids, and any associated supplemental testing Services provided as a result of any Workers Compensation law Aniseikonic lenses Services or materials provided by any other group benefit providing for vision care Certain frame brands in which the manufacturer imposes a no discount policy Corrective eyewear required by an employer as a condition of employment, and safety eyewear unless specifically covered under plan Medical and/or surgical treatment of the eye, eyes, or supporting structures Two pair of glasses in lieu of bifocals PIano lenses and non-prescription sunglasses (except for 20% discount) Some provisions, benefits, exclusions or limitations listed herein may vary by State If CITY OF SUNNY ISLES BEACH has chosen this benefit and agrees to the administrative services and requirements outlined above. please sign below and return this sheet with your completed application to your EyeMed sales representative. CA Signature February 10, 2009 City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, Florida 33160 Re: Lincoln Financial Life, Short Term Disability, Long Term Disability and Voluntary Life Doug, Our current contract with Lincoln Financial is still in a multi-year rate guarantee. We did approach numerous carriers and at this time, our current contract has the most comprehensive benefits and pricing. The cost on the life will continue at .22/.02 per $1000 of benefit. The L TD cost is .46 per $100 of benefit. We still will market every year as we have in the past to insure that your program is the most competitive. Please feel free to contact our office with any questions. Regards, Br~n & Brown Benefit Consultants f j II \ 5900 N. Andrews Avenue, Suite 401 I Fort Lauderdale, Fl 33309-2366 i Phone: 954.453.6280 ! Fax: 954.772.6243 A Division of Brown & Brown of Florida, Inc. I Website: www.bbbenefitc.com To: Via: FROM: DATE: RE: City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, Florida 33160 CitJ. CommissioN Norman S. Edelcup, ,lld)'or Lewis J. Thaler, Vi," ,\tu)'or Roslyn Brczin, CommirJioner Gerry Goodman, CommirJirmer George "Bud" Scholl, Commi...i(J/ler (305) 947-0606 City I I all (305) 949-3113 Fax (305) 947-2150 Building Departmmt (305) 947-5107 Fax Rick Connery'ldi~~ Cit)' MUll".Wr Hans Ottinot, Cit)' /lttome)' Jane A. Hines, Cit)' Clerk MEMORANDUM The Honorable City Commission Rick Conner, Acting City Manager Doug Haag, Asst. City Manager-Finance Yael Londono, HR/Benefits Administrator February 19, 2009 HEALTH, DENTAL, LIFE, DISABILITY AND VISION INSURANCE PROVIDERS AGREEMENTS - EFFECTIVE MARCH 1,2009 RECOMMENDATION: It is recommended that the City Commission adopt the attached resolution approving the City's insurance providers as follows: Coverage Type Current Provider New Provider Effective Date Health Insurance Dental Insurance Vision Insurance Life Insurance Accidental Death and Dismemberment AD & D Long Term Disabili T United Health Care Sun Life E 'e Med Lincoln Lincoln AvMed Lincoln Financial Grou E 'e Med Lincoln Financial Grou Lincoln Financial Group March 1, 2009 March 1, 2009 March 1, 2009 March 1, 2009 l\Iarch 1, 2009 Lincoln Lincoln Financial Group March 1, 2009 BACKGROUND: Employee health care is one of the most important benefits available to our employees. It is also one of our single biggest line item expenses. As you know health care has been one of the fastest rising consumer cost areas. As an example, the City's rate for a single employee has increased 47% since 2003, not including the current proposals. Health Insurance - As in previous years the city's insurance representative, Brown & Brown Insurance, issued proposals to prospective firms on behalf of the City. Their mission was the Funding a\'aihble: \0.0 2 - ~ -O~ j\pprm'al: Agenda Item No.: Finance Department City Manager J\IEf\IO W-02-1'U I LILT! I INSURANCE RENEWAL-doc Commission f\tcl:ting Date: same as last year: provide for the same level of benefits with a national provider. Proposals were submitted to the following 8 firms with their response indicated: 1. Aetna- Quoted 1 plan 2. BCBS- Quoted 1 plan 3. Cigna- Still waiting for their decision 4. United-Quoted 2 plans 5. NHP-Quoted 1 plan 6. A vMed -Quoted 7 plans 7. Humana-Declined due to claims history 8. Vista - Verbally declined due to claims history, but have not yet received letter After extensive negotiations with Brown & Brown, the City's current health care provider, United Health Care (UHC), submitted a 'best and final offer' that proposed a 39.65% increase based on the City's claims history. This was essentially a 'take it or leave it' approach. Brown & Brown represents other UHC clients and they experienced rate increases ranging from 12% - 60%, with an average of approximately 30%. Per Siver Insurance Consultants, state-wide increases in health insurance for 2009 are expected to range from 10.5% to 14%. Based on the amount of the increase from UHC, City staff met with representatives from AvMed on Wednesday, February 4, 2009. The meeting was facilitated by Robert Hollander and Samantha Alvarez from Brown & Brown Insurance. Representatives from all city departments participated in the session. After two hours of discussion and an in depth question & answer session, the consensus of the City team was to move forward with the A vMed proposal for health Insurance. A vMed is a Florida based company that is known for their quality service and willingness to work with customers that have a one-time spike in claims and they have a large number of local government clients. Other Brown & Brown customers have found that there is not much difference between UHC participants (physicians, hospitals, clinics, etc) and A vMed participants. All Brown & Brown AvMed customers had a renewal rate of less than 10% this past year. The proposal A vMed submitted to the City is actually a slight decrease (2.5% for a Single Person) from our current rates with UHC. A vMed offers plans comparable to the three plans currently offered by the City (HMO, POS and NHP). There are also some coverage differences in the form of deductibles and co-pays that will help the City in controlling costs in the future. This information will be covered in detail with employees at upcoming informational and enrollment meetings. Based on the above, the City's review team fully concurs with the Brown & Brown recommendations (attached) which include: . Selection of A v Med as the healthcare provider with a slight decrease (1 % - 2 %) in annualized premiums. The plans selected are the HMO-OA 5228, POS-OA 5011 and HMO-OA 5076. The third plan is the lower cost option that we started making available last year. On an annual basis the total annual premium paid for these coverages will decrease by approximately $15,000. . Selection of Lincoln Financial Group as the provider for dental, life, disability and accidental death & dismemberment (ADD). This switch was planned for last year so that we could realize a costs savings by bundling these coverages with a single provider. We are also changing dental providers because our current provider, Sun Life, proposed a 34% increase. Lincoln Financial offered identical coverages with no increase in premium. Their dental plan also has a larger provider list. . Continuation of Eye Med as the provider for the vision insurance. The coverages and tiers are slightly different and the overall premiums are essentially the same. Funds are currently budgeted in the line item account 5230 within each department and no transfers are required.