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HomeMy WebLinkAboutIBM #1• JUN 29 2006 1 C t�,• o aq a Stmt IWO$ eeao, Office of 7w ON Clerk 0 0 One Alhambra Plaza Coral Gables, FL 33134 June 29, 2006 Mr. Derrick Arias IT Director City of Sunny Isles Beach 18070 Collins Avenue Sunny Isles Beach, FL 33160 Dear Mr. Arias: IBM is pleased to present this Budget and Planning Letter response to the Request for Proposal No. 06- 05-01 for a Wireless Island: Solution Strategy and Design for Wireless Broadband Telecommunications Infrastructure. This Letter is not a formal proposal or contract. It is a written confirmation of our approach to perform this work. Upon reaching final agreement on the scope of a Statement of Work for this project, as well as assuring all proper Terms and Conditions are in place, a formal contract will be presented for your signature. Points of contact for RFP content and clarification: Yorke Rhodes — Principal, Wireless Networking Solutions Office: 212- 745 -4040 Mobile: 845 - 224 -4826 yrhodes@us.ibm.com Lisa Somner -Sams, IBM Wireless Broadband Solutions Sales Office: 404 - 2921 -5524 Mobile 678- 464 -3672 Isomner@us.ibm.com IBM appreciates the opportunity to submit this response and looks forward to further discussing the details of this proposal with the City. Sincerely, I Troy Bell Client Representative State and Local Government - Florida • City of Sunny Isles Beach Wireless Island: Solution Strategy and Design for Wireless Broadband Telecommunications Infrastructure Troy Bell Client Representative, State and Local Government - Florida IBM Corporation June 29, 2006 Y` 4ccJ` ti Y n U 2 t k M �F "'� FLOp' • 0 Table of Contents Business Proposal a. Introduction .................................................................. ............................... b. Executive Summary ..................................................... ............................... C. Vendor Qualifications and Experience Summary ........ ............................... d. Project Approach and Plan of Work ............................. ............................... IBM's Understanding of the City's Wireless Strategic Objectives .................... i. Project Management Structure and Organization of Assigned Staff ... ii. Understanding of the project and the tasks to be performed ............... iii. Sensitivity to public concerns ................................ ............................... iv. Sample similar project plan and schedule ............. ............................... V. Sample similar project schedule ............................ ............................... e. References ................................................................... ............................... f. Personnel Qualifications .............................................. ............................... II. Technical Proposal ................................................................. ............................... a. Project Scope ............................................................... ............................... b. Communication Plan .................................................... ............................... C. Detailed Wireless Site Survey — Methodology ............. ............................... d. Recommended Design — Methodology ........................ ............................... i. Backbone ............................................................... ............................... ii. Backhaul ................................................................ ............................... iii. WLAN Security ....................................................... ............................... iv. Wireless mesh ....................................................... ............................... III. Cost Proposal Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. 2 4 5 6 7 7 7 8 9 ... 14 .......... 25 .................... 25 .................... 25 .................... 25 .................... 25 .................... 25 .................... 25 .................... 26 .................... 26 .................... 27 0 I. Business Proposal a. Introduction Wireless technology is progressing at a rapid pace. Many opportunities exist to change the way we operate and achieve one of many business imperatives: Do it first, do it faster, do it better, do more with less, and deliver more value. Some entities are concerned with being first to market, others with higher quality and yet others with cost reduction. No matter what the emphasis, or even why, every wireless initiative needs to be grounded with an analytical foundation so that each initiative achieves its original goal. Modern cities and communities need more thought behind the creation of wireless networks than simply, "build it and they will come." The metropolitan community needs to proactively look at the new capabilities and the impacts of these capabilities on its resources, employees, organizations, and citizens. The ability to create a framework that looks holistically at the economy of the city and balances the trade- offs between different stakeholders is critical. IBM typically classifies stakeholders into three major categories: Public Safety & Security, Public Workers and Public Access. Certainly there are underlying categories as well. All three have different benefit and value streams, different funding and cost models and different operational and technology requirements. For example, while "bridging the digital divide" (Public Access) might be offered on a low or no cost basis with `best effort' availability, an in -car mobile data unit for police (Public Safety) might have millisecond latency requirements with priority bandwidth assignment. ,b. Executive Summary IBM has read and reviewed the project objectives as outlined in the City of Sunny Isles Beach Wireless Island: Solution Strategy and Design for Wireless Broadband Telecommunications Infrastructure RFP # 06- 05 -01. IBM believes that the City's vision and goals are clear and attainable and represent the correct components necessary to make this progressive initiative a success. IBM Global Services has the demonstrated expertise in analyzing business and residential needs in cities like Saint Paul, Fresno and Brownsville. IBM has developed a team of subject matter experts that specialize in identifying how broadband technologies are meeting or not meeting the needs of communities and local city governments. Although the trend is that broadband connectivity in the workplace typically has been higher speed than consumer connectivity, the real constraints to leveraging broadband technologies have been primarily technical in nature since many substitute technologies enable broadband services using both wired and wireless based standards. Assessing broadband services typically requires a sound business model assessment methodology. That methodology includes evaluating various physical infrastructure options like Wi -Fi, WiMax, PTP, 10 PTMP, optical fiber networks, broadband over power lines, hybrid fiber coax and Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. even broadband satellite services both from a cost perspective, but also from a broader range of components including maximum throughput, network architectures, transport protocols, quality of service and the ability to support several forms of mobility. Recently, wireless broadband has proven itself at a business model level to offer high speed services that enable lower cost ways to drive real -time collaboration. IBM's expertise is centered on building sustainable Broadband business models built upon identifying compelling new services, analyzing new sources of revenue, identifying ways to improve the operations and identification of all one -time and ongoing costs. C. Vendor Qualifications and Experience Summary IBM is uniquely qualified to be the City of Sunny Isles Beach's wireless broadband solution partner. IBM prides itself as being one of the leading system integrators in the world with core experiences and competencies to work with multiple vendors and service providers to build a strong wireless infrastructure system that incorporates existing and emerging applications. Additionally, IBM is an established wireless integrator and is proud to be recognized as the first IT and services provider to join the Wireless Broadband Alliance, created in 2003 by wireless broadband operators to promote wireless communications around the world. IBM is slated to invest more than US$1 billion over the next four years to extend and enhance our wireless and pervasive 40 solutions. IBM is committed to the development of citywide networks utilizing emerging technologies to accelerate economic development, on demand solutions, collaboration between government agencies and to extend services to the entire community through a robust and scalable wireless infrastructure. In addition to having the skills to assist the City of Sunny Isles Beach with the strategic planning and design of a city wide wireless network, IBM is uniquely positioned with the experience of building and managing these networks for municipalities and service providers alike. Multiple constituents will have an interest in the outcome of this initiative as it relates to their business plans, efficiencies gained, and technology leverage to the greater good of both the commercial and public interests of the City of Sunny Isles Beach. It is critical at the outset of this project to put in place a team versed in identifying these issues in collaboration with the City while in parallel planning the design and deployment methodology of the physical infrastructure. There is no company better positioned than IBM to play the role of total systems integrator from vision through deployment, management, maintenance, and realization of value added services. IBM's success in these types of projects leverages our considerable expertise in strategic planning and consulting while keeping in mind the realities of an outdoor wireless radio environment with all of the complexities of design, deployment, and maintenance. Of equal importance is our experience providing solutions to the various constituent agencies leveraging our experience working with Fire, Police, Housing, Inspectors, and other government and commercial mobile workers. IBM's tounderstanding of contingency planning weighs heavily in the discussion of success Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. metrics for the networking technology during the planning stage. Additionally, IBM's expertise in organizational structure, change, and formulation allows us to bring significant value to help craft the type of organization for the City of Sunny Isles Beach that, based on its vision, will provide for its success. IBM's recommended approach to meet the City's objective is based on our experience with several other municipalities and governments. One that has received recent public press is the State of Rhode Island. IBM's role as a trusted advisor and key strategic partner has been critical as Rhode Island's business plans and partnering understandings are transformed from conceptual idea to deployment. ■ State of Rhode Island — Rhode Island Wireless Innovation Networks In addition to wireless broadband network deployments, IBM has experience as demonstrated through municipal references to assist the City of Sunny Isles Beach to expand the wireless network and its use by government agencies. • Cook County — Virtual Shield • Miami -Dade County — Mobile Wireless Video Surveillance • Town of Hollywood, FL Police Department — Wireless In Car Video • Town of Fresno Police Department — Wireless In car Video Municipal governments are recognizing that wireless broadband solutions can be a driving force in economic and social development in their cities. City leaders view wireless broadband as an effective way to deliver services that can improve quality of is life for citizens and generate new revenues for the city, leading to increased investment in the local economy. As a full life cycle systems integrator, IBM is proposing: ■ To assist in defining and setting up the appropriate organization structure and vision to provide for the success of this endeavor. IBM has a strong alliance of business partners, including wireless Internet Service Providers that can be an integral part of the comprehensive service solution. • To design and deploy an end to end, turnkey solution service, including provisions for integrating the wireless network into the Town's existing infrastructure • To create a solution that allows the City to access their public safety and governmental applications, as well as serve the needs of the community This proposed approach for the City of Sunny Isles Beach will lead to an accurate definition of both government and public requirements, followed by a corresponding, consolidated network architecture design that is standards -based and leverages existing networks and assets. With this as a backdrop and in partnership with the City of Sunny Isles Beach several business model options will be identified from which to chose, including self funding models, revenue share, Wireless ISP service providers partnering or a combination. . Regardless of the ultimate business model that is chosen by the City of Sunny Isles Beach, IBM's experience and knowledge of full life cycle engagement - from business process consulting and non - profit entity establishment to design of funding Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. models and city -wide network and application deployments - will provide the City of Sunny Isles Beach with the best chance of success in this important endeavor. d. Project Approach and Plan of Work IBM recognizes that there are numerous reasons why the City of Sunny Isles Beach ( "City") should deploy a wireless broadband network. City functions can gain much efficiency by allowing users to perform these functions without the traditional tethers associated with wired network connections. In the process of deploying a wireless network, the City is able to utilize existing data infrastructure, allowing for greater utilization of the already installed wired /wireless infrastructure investment. Further, the City will gain increased efficiencies, both from a mobile worker standpoint and from a public safety standpoint. City users, as well as public safety users, will be able to access agency applications (both for productivity and for mission critical needs) wherever and whenever users need those applications. From a civil standpoint, citizens will be able to access City services wirelessly, allowing the public more opportunities to interact with their government. Finally, the City's wireless network opens a new revenue stream not previously leveraged, enhancing economic development while at the same time gaining efficiencies in other areas. Creating an approach to gain the right capability, at the right time, for the right cost, makes the creation of a valid Wireless Strategy critical to the City. 10 IBM's proposed approach would lead to an accurate definition of both government and public requirements and a corresponding consolidated network architecture design that leverages existing networks and assets. With this backdrop, the City of Sunny Isles Beach will have multiple business model options from which to choose. r Typically the difference between allocated funds and anticipated system cost, while not excluding any other desired outcomes, would generally follow this six step approach: 1. Understand current business initiatives and priorities, financing and funding capabilities, etc. 2. Jointly develop with the City a high level Wireless Strategy, employing IBM's Wireless Strategy framework and using already developed infrastructure from the City to the maximum extent possible. 3. Identify the initiatives required to create a specific level of internal funding by reducing expenses or utilizing alternative financing mechanisms, either through wireless transformation of legacy processes (i.e. worker dispatch) or reengineering of existing processes (i.e. motor vehicle violations). 4. Validate the initiatives, outcomes and financial implications with required City leadership and stakeholders. This includes interviews with these agencies and stakeholders as well as an assessment and classification of the network assets. This may include the following, where applicable to each organization: Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. • • City of Sunny Isles Beach ■ Physical Infrastructure — Rights of Way — Conduit — Real Estate — Electrical • Mounting / Utility Poles — Fiber — Network Assets — Network Capacity • Wireless Assets — Licensed — Unlicensed — Wireless Infrastructure Support 5. Investigate federal grants and time frames that might also be applied and associate with different sequencing models to understand sensitivity and /or dependencies to external inputs. 6. Develop a prioritized wireless transformation initiative roadmap, sequenced to optimize cost savings, and to assist the City with execution. IBM's Understanding of the City's Wireless Strategic Objectives IBM understands the City's desire to maximize the investment of a wireless network and enhance every aspect of the City's operation. At the top of the list is public safety utilization to enhance responsiveness and access to mission critical applications, such as CAD and RMS. Some of the other areas include but are not limited to: • Video Surveillance: Solutions that provide close captioned video for communities (cities, airports, border posts, etc), enabling analysis of information for communities safety, border protection, and effective communication • Public Access: Public access for social and economic development. Provides lower cost wireless broadband to address underserved areas; thereby enabling the City to attract new businesses, to increase access for tourism, convention venues, and to bridge the digital divide • Municipal Workforce Mobility: Broadband and applications in support of government workforce optimization. Examples are: on -site report filing, field service operations, case management, data and record access, employee communication, GIS service, social workers, health care assistance • Open Standards: A broadband wireless solutions based on open standards to provide the a scalable and malleable infrastructure Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. • Open Access: An infrastructure designed to accommodate multiple providers if desired. • IBM's focus is to help the City of Sunny Isles Beach assess the overall network architecture from a capabilities and outcome perspective, balance various trade -offs associated with each application and create an actionable road map that can maximize the overall value of the entire infrastructure within a realistic financial plan. L Project Management Structure and Organization of Assigned Staff It is essential for the integrator of the wireless solution to have a proven method of executing on time and with the highest quality. IBM's Program and Project management consists of IBM's World Wide Project Management Methodology (WWPMM). IBM will create a Project Office dedicated to managing all aspects of the Brookline Wireless Project. As an approach, IBM proposes the following criteria for success: Project Keys for Success • Stakeholders are committed • Business Benefits are realized • Work and Schedule are predictable • Team is high performing • Scope is realistic and managed • Risks are mitigated • Delivery Organization Benefits are realized Approach IBM will assemble a project team with end -to -end responsibility for managing the City of Sunny Isles Beach Wireless Solution Strategy and Design. "End -to -end" means is that IBM's Project Office is involved in the entire life cycle of the project from the initial planning and assessment, and potentially through the details of daily operations once the City of Sunny Isles Beach's wireless network is up and running. Project Initiation Two processes are implemented during the project's initiation and led by the IBM Project Manager with input and participation from the City of Sunny Isles Beach project team and the IBM project team. 1. Project Definition Process — The process by which an agreement is reached on the objectives of the project, the scope of the project is established, the initial organization is defined, responsibilities are assigned, and initial Risk Assessment is made. Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. 2. Project Planning Process — The process by which a detailed work and risk plans are developed, the organization is confirmed, and staff assignments are made. Budget and schedules are agreed to and authorization to proceed is given at the end of this phase. IBM has a strong history of successful complex network implementations. To achieve the same success for the City of Sunny Isles Beach, the IBM project team will be responsible for a number of key elements including: • Comprehensive and clearly communicated schedules • Timely execution with adequate resource • Honoring of commitments and establishment of trust • A disciplined project management approach • Establishing a strong relationship between IBM and customer teams • Clearly defined scope, roles, risks and responsibilities • Accurate and timely announcement to in -scope employees • Strong and visible executive commitment to the partnership from both IBM and the Town of Brookline • Availability of Town of Brookline transition focal contacts • Focus on major activities and critical milestones ■ Comprehensive and proactive communication management ii. Understanding of the project and the tasks to be performed IBM understands the specific needs of the City of Sunny Isles as articulated in the RFP to provide presentations and recommendations assess needs, articulate business models and design options, provide estimated costs, and detailed plan for implementing the recommended design. IBM has performed similar projects for municipalities of varying sizes, including providing this type of work as a component of the ongoing citywide wireless project being performed at the City of Miami Beach. iii. Sensitivity to public concerns IBM has a unique understanding of the concerns of the public as it relates to a project of this scope. We have represented all sides of the issues and can articulate public access benefits as well as public nuisance concerns. IBM has embarked on many projects requiring careful understanding of agency, stakeholder, and public concerns. iv. Sample similar project plan and schedule The project is essentially an engagement of approximately six to eight weeks of labor for two people. The elapsed time of this project will be more dependent on getting the appropriate input and time of city employees and stake holders than of the IBM resources working on the engagement. Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. • • From project kickoff through completion the engagement will likely last six to eight weeks in elapsed time. Upon award, IBM will provide a complete detailed project plan in a formal Statement of Work. v. Sample similar project schedule Upon award, IBM will provide a sample plan in a formal Statement of Work. Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. e. References As a courtesy to our customers, IBM requests that you allow IBM Client Representative, Troy Bell, to notify references selected from this list below and schedule a call. We have included some specific references below. State of Rhode Island, Economic Development Corporation (RIEDC) and Business Innovation Factory (B /F, a non-profit associated with Economic Development of Rhode Island) Address: One West Exchange St, Providence, RI 02903 Contact: Saul Kaplan, Deputy Director of the RIEDC and Founder & Chief Catalyst of BIF. Scope: IBM is providing a project management office for the Rhode Island Wireless Innovation Networks (RI -WINs) pilot project, which is the second phase of an effort to make Rhode Island the first state in the country with border -to- border broadband wireless coverage. IBM will play an instrumental role in coordinating the efforts of the RI -WINs pilot participants, a public /private partnership that includes over 10 member firms and agencies, such as Brown University, Cox Communications and Cox Business Services, CVS /Pharmacy, the Rhode Island Department of Administration, Verizon Communications, and Verizon Wireless. In addition, as part of the project management office and partnership with BIF /RIEDC, IBM has • network design, engineering and deployment oversight responsibility. Project Budget: Project in process and on budget. Cook County Illinois Synopsis Cook County, Illinois is beginning deployment of an extensive county -wide solution to connect county Sheriff's vehicles and other county vehicles and users to high -speed wireless connectivity. In addition, the network infrastructure built to create the coverage areas is also used for video surveillance in other real -time data applications. The Cisco 3200 router will be used in outdoor enclosures connected by integrated 802.11 links where video cameras and digital video recorders are installed, as well as cabinet environmental sensors connected to router. This is the beginning of a strategy to dramatically improve communications between agencies within the county to aid in homeland security for the county. Location: Cook County, Illinois, USA Industry: Public Safety Focus Area: Always On Mobile Network Access For Police Vehicles with In -car Video, Remote Video Surveillance, Wireless Coverage Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document. aCustomer Background L Cook County is comprised of the city of Chicago and surrounding communities, and has a population of over 5 million people and covers 946 square miles. Business Need Cook County's need is to have always -on access for first responders and interoperability communications between local, state, and federal agencies. A solution that meets requirements for industry standards, ruggedization, flexibility, security, scalability and manageability are critical. Solution IBM's solution was Cisco 3200 Wireless & Mobile Routers in the Sheriff's vehicles for mobile access, use of the Cisco 3200 router in a wireless base station configuration bridging locations, and creating wireless coverage areas as well as connecting video surveillance cameras and other sensors. By combing the Cisco 3200 in both the vehicle and deploying it in the infrastructure, the architecture takes advantage of layer 2 and layer functionality for security, scalability, and manageability. Cook County Shield Project Cook County is comprised of the city of Chicago and surrounding communities, and has a population of over 5 million people and covers 946 square miles. ■ Shield Tactical Area Response Team (Secure Homeland of Illinois Emergency Links for Defense) ■ Offers secure streaming video and data seamlessly across multiple mobile wireless protocols • Provides solutions geared towards interoperability • Manufactures and integrates end -to -end wireless solutions from grant submissions to implementation • Enables live video feeds from fixed or mobile cameras to remote personnel • OPEN Solutions designed for interoperability • USNSTA Certified Details of the initial phase of the project are listed below with future phases continuing the build -out of the network and incorporating applications and usage of additional agencies. • 18 Towers ■ 34 Municipal Buildings ■ 80 In -Car Mobile Video and Communications Systems ■ Satellite Communications for Cook County Sheriff's Command Van Use or disclosure of data contained on this page is subject to the restriction in the 10 disclosure statement of this document. 0 Benefits of the Solution For the In- Vehicle networking solution, the Cisco 3200 router connects multiple wireless links and allows the vehicle network to have an always on connection, even when the vehicle is moving and transitioning from one coverage area or wireless technology to another. In the vehicle, multiple devices can be connected to the router which optimizes the in car video solution with capabilities for both a networked camera and a Digital Video Recorder. The solution allows for future upgrades to new wireless technologies including 4.9 GHz for public safety. City of Detroit, M/ Contact: Commander Andrea Jackson Scope: Terrorist activity /threats increased the need for quantity of video capture points and quality of video surveillance with intelligence in order to protect the public in the central downtown festival area, Hart Plaza. IBM brought together a fixed network Digital Video Surveillance solution to meet these customer needs, which included design functions. The benefits of the solution include Automatic Digital Video recording of information as well as the automatic uploading of information to the central precinct computer. This results in reduced costs associated with legal action, first responder interoperability, remote viewing, and management and control of the video system. Overall, this solution helps to provide timely law enforcement toassistance. City of Fresno, CA Contact: Captain Patrick Rhames Scope: IBM designed and deployed a high speed mobile wireless overlay network for the city of Fresno Police department. This network will provide enhanced services to Fresno police officers operating the city's 250 police vehicles. The new system will work in conjunction with the City's existing private Land Mobile Radio wireless data network. This solution allows municipalities to leverage the relatively low cost and ease of deployment of emerging broadband citywide wireless networks in unlicensed spectrum while maintaining the benefits of existing private LMR networks (or carrier based wireless data solutions). IBM's middleware gateway, WebSphere EveryPlace Connection Manager, provides high speed coverage for cross - network roaming and security capabilities. This enables a phased build -out approach as the City of Fresno is prepared to add new applications. Use or disclosure of data contained on this page is subject to the restriction in the 11 disclosure statement of this document. 0 Hill Air Force Base Synopsis US Air Force base streamlines its repairs pipeline, cutting its turnaround time by 85 percent through the use of IBM WebSphere Everyplace Access and IBM WebSphere Everyplace Connection Manager. Location: Ogden, Utah USA Industry: Government Focus Area: Supply Chain Management, Pervasive Computing, Wireless Customer Background Hill Air Force Base provides worldwide logistical support, repair and maintenance for military aircraft. In today's dynamic global environment, the Air Force must keep its weapon systems operating at peak efficiency. While some maintenance can be performed on -site at remote bases around the world, failed parts are shipped to Hill for repair and return. This two -way pipeline between Hill and its far -flung customers is a critical link in the aircraft repair cycle. to Business Need The rapid repair of aircraft is crucial to both Hill Air Force Base and the military community at large, since while they are awaiting parts, these multi - million dollar aircraft are grounded and entirely useless. However, Hill Air Force Base was experiencing considerable delays in its parts repairs pipeline - these delays predominately caused by a lack of communication. The base had previously been using a manual entry tracking system, which would sometimes lead to errors and subsequent delays. This was critical because one lost part could cost up to $50,000. Additionally, since the base did not have a clear view of its overall workflow, surplus parts and material had to be kept on hand, leading to increased warehousing costs. Overall, this previous system was far too inefficient, and Hill Air Force Base was seeking a new solution that would streamline its repair cycle, while reducing costs and shrinking the base inventory to a more manageable size. In addition, this new system needed to provide Air Force officers and base executives with real -time access priority e-mail messages, utilizing both existing and future technologies. Specifically, the base's goals for its new solution were the following: ■ Capturing vital logistical information on aircraft parts movement in the supply chain; ■ Improving order progress tracking; ■ Reducing mistakes from manual entry of shipping and receiving orders; Use or disclosure of data contained on this page is subject to the restriction in the 12 disclosure statement of this document. ■ Enhancing supply chain quality control; and ■ Improving workflow management. Solution To streamline its repairs pipeline, Hill Air Force Base chose to implement an IBM solution that uses wireless technology to automate the repair and return process, reducing built -in delays. This new solution, based on IBM WebSphere Everyplace Connection Manager and IBM WebSphere Everyplace Access, provides the base with a highly secure platform that improves communications, parts delivery and logistics movement. This is being done by extending the base's existing Automated Materials Tracking System (AMTS) to wireless devices. Additionally, for senior officers, this new system will provide instant access to a -mails and attachments, allowing a more comprehensive view of the entire supply chain. Under the new WebSphere Everyplace -based process, parts verification is automatic, requiring no manual data entry. Using hand -held and global positioning system (GPS) devices in each truck, facility and drop -off point, the wireless AMTS system knows the location of every truck and part on the base. Drivers receive notification over the wireless devices, alerting them of appropriate pickups. Since the system tracks the entire parts supply inventory, drivers closest to a part can be alerted "on the fly" regarding additional unscheduled pickups. Benefits of the Solution 41 By improving communications and streamlining the base's parts delivery and logistics management, this solution has provided a drastic decrease in Hill Air Force Base's repair cycle. High priority items no longer face extended waiting times at drop -off points before pickup, while parts and delivery turnaround has been cut by as much as 85 percent. Additionally, Hill Air Force Base estimates that this reduction in the turnaround time by a single day can result in the savings of $15 million. Ultimately, this solution also adds additional value to the entire Air Force, ensuring that its multi - million dollar aircraft remain usable and active. Customer Quote 'We evaluated several products on the market very carefully and selected IBM." "Our requirements for high -grade security, device independence and flexibility were demanding. The WebSphere platform offers [Federal Information Processing Standard] FIPS - compliant encryption, fast implementation, [and] immediate email access across a range of device and a programming models for legacy applications like AMTS." "When IBM put this new solution on the table, our technical network and firewall people along with our security people all liked it. We have a new process that is better than anything we have seen to date. With one infrastructure, we meet both the security and application needs of the Air Force." Myron Anderson, Provisional IT Director, Hill Air Force Base Use or disclosure of data contained on this page is subject to the restriction in the 13 disclosure statement of this document. 0 f. Personnel Qualifications Although IBM cannot commit specific individuals to the project at this stage, please find below representative resumes of key personnel that may be assigned to this engagement. Final selection of individuals will depend upon their availability at the time IBM and the City agree on a contract and the project is initiated. Yorke E. Rhodes /// Yorke has over 18 years of technology design and delivery experience serving Fortune 100 businesses in the financial, government, pharmaceutical, insurance, publishing, consumer products, and entertainment verticals. He is frequently viewed as a trusted advisor to top executive leadership internally and externally. Yorke possesses varied technical and territory management experience across many functional areas and technologies. Yorke is currently a Principal at IBM for Global Services in the East Region. In this capacity he is responsible for identifying the business opportunity, crafting the solutions required to be successful in this marketplace, defining, and helping customers toward mutual success. Yorke is responsible for solution development and delivery of complex solutions to meet customer requirements. Some solutions have included: Ad hoc Perimeter Security and Video Surveillance solutions for Incident Response Management; 40 Design and deployment of geography wide wireless public safety networks; interoperability between legacy voice radio networks and new multi- function device / VOIP systems; definition and trial of fire ground communications systems; and more. Current focus areas of the business are: 0 • Broadband wireless for public safety • Smart video surveillance ■ Communications interoperability • Intelligent transportation • Handheld solutions Yorke is currently working as Project Executive with the State of Rhode Island as well as other Cities, Counties, and States to realize their vision of broadband wireless municipal network. Prior to joining IBM, Yorke spear- headed a group at Goldman Sachs responsible for their world -wide systems for mobile computing, wireless, and remote access. In this role Yorke accomplished the following: ■ Launched the first internet and wireless remote access solutions delivered in Goldman Sachs history. Yorke served as chief architect, manager, and steward to achieve this goal. ■ Set strategy, designed, implemented, and managed mobile computing, remote access, wireless, and disaster recovery solutions Use or disclosure of data contained on this page is subject to the restriction in the 14 disclosure statement of this document. • Managed a $4 million annual budget consisting of devices, application servers, recurring charges, and resources located in New York, London, Hong Kong, Tokyo, and Sydney • Provided banking advisory services to Investment Bankers and their clients seeking IPOs, mergers, and technology strategy change • Solutions deployed include worldwide implementations of: — RIM Blackberry — Wireless and internet access to email, calendar, contacts — Disaster recovery and remote access based on Citrix — Virtual Private Network based on Checkpoint — Remote access services — Cell phone services — PDA synchronization Yorke spent 8 years of his career at Microsoft where he was responsible for the design and deployment of Microsoft Exchange email systems for Fortune 100 companies. He designed worldwide messaging architectures and worked as a product manager on the product providing customer feedback directly to development. Customers included: Merrill Lynch, Salomon Smith Barney, Goldman Sachs, Lehman is Brothers, JP Morgan Chase, Credit Suisse First Boston, UBS Paine Webber, Bear Stearns, Deutsche Bank, Viacom, Capital Cities /ABC, NBC, AIG, General Electric, Pepsi, ADP, MetLife, Gartner Group, AT &T, Estee Lauder, Dow Jones, Con Edison, Seagrams, Moody's, Harper Collins, Nabisco, Phillip Morris, BMG, Equitable, Newscorp, Exxon, Panasonic, Johnson & Johnson, Pfizer, and New York State Government Prior to joining Microsoft, Yorke spent 4 years at a local boutique consulting firm utilizing his deep database design and development skills to deliver solutions to customers. In this capacity Yorke achieved the following: • Built this consulting business from $500k/year to $7M /year in revenue • Took projects through their full life cycle from specification to installation and modification • Programmed complex multi -user client - server database applications • Wrote design specifications ■ Managed project personnel Customers included Pfizer Pharmaceuticals, Union Carbide, The New York Times, Citibank, and RCA/Columbia Pictures Home Video. Use or disclosure of data contained on this page is subject to the restriction in the 15 disclosure statement of this document. • Prior to this Yorke took a start-up software development company from a prototype through three major product releases with installations at well -known investment banks. In this capacity he designed, programmed, installed, and supported the flagship product for prospect tracking, and managed help desk, programmer, and product planning personnel. Customers included: New York Life Insurance Co., Forstman, Leiff & Associates, Kleinwort Benson, Brown Brothers Harriman, and Finland Airlines. Yorke started his computer career at New York University where he received his Bachelor of Science degree in computer science and was the Director of the Micro Computer Laboratory during his studies there. In this capacity he established the first microcomputer lab for the Courant Institute of Mathematical Sciences, taught introductory classes, and managed a staff of 10 consultants. Joe H. Howell Joe Howell is a Senior Network Architect within IBM's Emerging Broadband Solutions organization. He excels at understanding Customer's broadband access communications needs and translating those needs into solutions that add value to the Customer's business. He has 23 years of proven experience designing, implementing, and supporting a wide range of multi - protocol, secure, local and wide area wireless and wired networks. These networks enable applications such as broadband network access for mobile police vehicles via citywide wireless networks, broadband wireless "last mile" Internet access for residential and business users, laptop and handheld enablement via wireless LAN, home grocery delivery and wireless data collection in the Distribution Industry, mobile forms processing in the Public Safety Industry, mobile guest check - in in the Hospitality Industry, and mobile email delivery via wireless WAN. Mr. Howell has led the planning and design of multiple citywide fixed and mobile broadband wireless access and wireless backhaul networks that required high levels of performance and high security. He designed and implemented a highly secure large wireless LAN infrastructure for a major financial services institution. This network enables executives and other users to wirelessly access their corporate data without fear of the wireless data being compromised. He also led the design effort for a campus wireless LAN at a major western US university. This design provides secure seamless wireless LAN access to users in highly dense indoor areas and also outdoor areas. Mr. Howell led the effort to research and design the wireless wide area data network infrastructure for a major southeastern grocer's move to home delivery of groceries. The design required the services of multiple wireless data carriers in order to provide complete coverage in the diverse delivery region. The network enables real time data communications between the driver's handheld computing devices throughout the delivery region and the grocer's central dispatch office. Use or disclosure of data contained on this page is subject to the restriction in the 16 disclosure statement of this document. As lead Product Engineer for the IBM AS /400 Wireless LAN Portable Transaction Computers and Pen Based Computers, Mr. Howell led the effort to develop, test, and release these products and their IBM service offerings. After their successful product launch Mr. Howell turned his attention to support of the marketing of these products and service offerings. He developed and presented AS /400 WLAN product certification classes for the IBM and business partner sales and services organizations. He provided technical consulting services to sales teams in the Distribution, Public Safety, and Hospitality Industries in order to educate customers on the capabilities of these products. He performed RF site surveys in preparation for installation of the AS /400 WLAN products. Mr. Howell also provided expert installation and steady state support of these products and their associated networks. Mr. Howell's next assignment was Network Architect with IBM Global Services Strategic Outsourcing. He designed high speed, high availability, multi - protocol, secure customer data center networks in support of IGS network outsourcing contracts. He was Lead Network Architect overseeing the design and deployment of a nationwide network infrastructure supporting multiple customer care centers for a large US automotive company. He was also the lead architect overseeing the design of a nationwide network infrastructure, which provides out - sourced computing services for a large automotive financing company. Mr. Howell's last assignment is this organization was the design and deployment of a large scale highly available network to support the customer care operations of a nationwide energy services provider. 491 Mr. Howell graduated with Highest Honors with a BS in Electrical Engineering degree from the University of Tennessee. He has continually kept abreast of current networking technologies through formal education, self study, on the job training, and certifications. He has attained IBM I/T Specialist certification and has also attained the following industry certifications: Cisco Certified Design Professional, Alvarion Certified Wireless Network Engineer, Cisco Certified Wireless LAN Specialist, Cisco Sales Expert, Microsoft Certified Systems Engineer, and Master Certified Novell Engineer. Sarah M. Carroll, Advisory IT Specialist Professional Profile Dr. Sarah Carroll works as an Advisory IT Specialist for IBM Global Services. She holds a Ph.D. in Electrical Engineering from Boston University where she focused on wireless networking. Her research interests include wireless infrared communications, ad -hoc networking and broadband networking. She has experience providing technical solutions to corporate executives working in a team environment. Using her knowledge of wireless networking, Dr. Carroll has provided assistance in the public sector, education industry and homeland security projects. Use or disclosure of data contained on this page is subject to the restriction in the 17 disclosure statement of this document. 0 Professional Experience and Accomplishments Dr. Carroll has been working as a key contributor on several wireless network designs for public sector applications. These include fixed wireless solutions, ad -hoc networking solutions and first responder initiatives. Dr. Carroll has also performed site evaluations for fixed wireless and ad -hoc wireless solutions. Dr. Carroll successfully integrated video solutions with ad -hoc technologies for multiple demonstrations, including a week -long IBM hosted session in November of 2003 in New York City. In addition to designing wireless networks for the public sector Sarah has experience integrating and deploying both wired and wireless networks for IBM. Sarah has worked installing wireless local area networks (WLANs) in hospitals and educational facilities. She has installed and upgraded existing wired networks for multiple industry clients. Other Direct Work Experiences During her tenure at Boston University, Dr. Carroll analyzed wireless multi -path infrared channels to create probabilistic models of infrared wireless communications for use in network simulation. These models were added to an ad -hoc network simulation environment, extending the physical layer capabilities of the simulator. The probabilistic models allow for the first large scale simulation environment including the wireless infrared medium. 0 Credentials • Dr. Carroll received a B.S. in Electrical Engineering from the University of Notre Dame, magna cum laude. There she received the James L. Massey Award for excellence in the signals and systems side of Electrical Engineering. Dr. Carroll received a Ph.D. in Electrical Engineering from Boston University. She received the prestigious Presidential University Graduate Fellowship to attend Boston University. Dr. Carroll has received over 100 hours of industry training including the Cisco 3200 Mobile Access Router, MeshNetworks Inc., and the Alvarion Certified Wireless Network Engineer courses. Michael J. Rementer, Data Communications Sales Professional Professional Profile An experienced data communications sales professional with a sustained record of accomplishment as both a consultant and sales leader by delivering complex, state - of- the -art network technology solutions. Qualifications include a unique combination of technical, consultative, support, sales, and marketing experience gained though the use of leadership, project management, problem solving, and technical skills. Use or disclosure of data contained on this page is subject to the restriction in the 18 disclosure statement of this document. • Principal, National Mobile & Wireless Practice ■ Assisted definition and formation of National Wireless Practice within ITS. ■ Responsible for driving and assisting mobile & wireless customer engagements from identification through closure and implementation. ■ Customer engagements include New York City / DoITT, New York Life, Museum of Modern Art. Solution Sales Executive, Wireless and Pervasive Solutions • Responsible for driving cross - product Wireless and Pervasive engagements from qualification through signed contract in Communications Sector. • Significant wins include American Red Cross and Hill Air Force Base. Client Solution Executive, e- business Hosting Services ■ Primarily responsible for leading sales engagements, also acted as web hosting lead negotiator, project executive, and project manager on several very complex and high - profile customer engagements -- all of which resulted in closed business and satisfied customers. ■ Significant wins include Victoria's Secret, Sears, and General Motors. ■ Received General Manager's Award in 2001, and Top Contributor Award in 2000. Sales Specialist, Web Hosting • Responsible for driving multi - million dollar, multi -year web hosting opportunities from qualification to closure in the Financial Services sector. • • Significant wins include Cigna, BankBoston, and IVANS. • Received Director's Award in 1998. Client Solution Manager, Web Hosting • Responsible for gathering customer requirements, driving internal custom solution process, presenting customer proposals, and negotiating final contracts. • Significant wins include New York Times and Travelers. Credentials • Bachelor of Science in Computer Science, September 1993 • Areas of specialization include Digital Systems, Electrical Engineering, and Telecommunications /Networking. Use or disclosure of data contained on this page is subject to the restriction in the 19 disclosure statement of this document. City of Sunny Isles Beach Michael H. Sales, Certified Information Technology Architect Professional Profile Mr. Sales is an IBM Certified Information Technology Architect possessing a mature and diversified skill set. He is experienced in leading technical teams in complex consulting and design engagements, and has participated in many proposal development and RFP response efforts, providing technical content and consulting insight. His demeanor, credibility and communication skills have contributed to the development of successful customer relationships. His professional maturity and skill set have also earned him a position as a leading practitioner in IBM Global Services' Northeast Practice and a professional instructor for IBM methods and technologies. Mr. Sales is experienced with consulting methods, network strategy and requirements development, network architecture and design and video surveillance infrastructure design. His work has spanned several sectors including: financial services, public, telecommunications, manufacturing and distribution. His unique application of business perspective to projects enhances his technical expertise. Mr. Sales possesses excellent analytical skills and excels at verbal and written communication. Professional Experience and Accomplishments Mr. Sales has led and performed on consulting engagements which involved: • ■ Detailed network assessments, including topology, capacity, performance and cost of ownership • Network strategy, architecture and design definition • Development of Requests for Proposal on clients' behalf • Design and implementation of network testing facilities • Network management tools requirements design, implementation and customization • National and global server consolidations • Systems Management process definition Engagement Experiences Team Leader and Network Architect for the U.S. portion of a worldwide server consolidation project for a major global financial services firm. Responsible for a 12- member team performing the analysis and design to reduce approximately 630 Intel and UNIX servers to less than 200. Role also included wide -area network bandwidth analysis to support similar server consolidations in two European countries. Team Leader and Network Architect for a series of engagements at a major global financial services firm. These engagements focused on the campus data network at the firm's 4500 -node United States headquarters, and included assessment, strategy, • architecture, design and implementation phases which included the creation of a network testing laboratory. The network's architecture and design significantly Use or disclosure of data contained on this page is subject to the restriction in the 20 disclosure statement of this document. upgrades the data network's performance and manageability while providing a flexible and scalable foundation to accommodate future growth. Led an assessment, strategy, architecture and RFP development engagement for a leading accounting firm's US domestic network services. The firm developed an aggressive plan to replace their current host -based back office applications with distributed systems, and was looking to position their next- generation infrastructure to support voice and video transport services. The Request for Proposal work included creation of the RFP itself, along with a vendor response evaluation framework and analytical models for network bandwidth and cost evaluation. Also led a follow -on engagement to develop a Vendor Management process for the subsequent contract award, providing facilitation and process documentation. Performed on network assessment, strategy and architectures engagements for major regional healthcare providers, international banks and an automobile manufacturer. Team leader on a series of Network management tools engagements for clients in the pharmaceutical and consumer electronics industries. These engagements involved the implementation and customization of hardware and software to enable event management for the enterprise network infrastructure, midrange and LAN servers, network switches, hubs and routers. Engagement tasks included vendor MIB analysis, facilitation of several Tools Customization Workshops, installation and customization of management tools to process events, troubleshooting and end -user training. • Performed a network assessment, strategy, architecture and RFP development for a major international food manufacturing and distribution corporation's worldwide telecommunications services. The requested services spanned over 60 countries on five continents, and included voice, data and video transport services. In addition, Mr. Sales has participated in engagements performed by IBM consulting teams throughout the United States and Europe, providing advisory input and support. Internal IBM Responsibilities Technical Leader for the Homeland Security Expert Community for the Northeast Region. This EC was unique relative to other ECs in that it was more than a virtual community for sharing ideas. Closely tied to the Homeland Security Key Play, this team of 20 Professionals focused on understanding the marketplace and developing the portfolio, skills and vendor alignments in accordance with it. Marketing personnel were as engaged in the EC as Practitioners. Mr. Sales set the charter and directed teams to understand the marketplace and relevant technologies in video surveillance, access control, storage, wireless networking and applications. IT Architect Profession Leader for the Northeast Region of IBM Global Services Integrated Technology Services division, responsible for the professional development of approximately 35 technical professionals. During this time, Mr. Sales has performed Nomination Package reviews and provided guidance to Practitioners seeking Certification or professional growth as an IT Architect. He has also worked • Use or disclosure of data contained on this page is subject to the restriction in the 21 disclosure statement of this document. 0 closely with the Northeast Region Professional Development Managers to help find mentors and establish professional growth plans. Northeast Region Focal Point and Lead Coach for the IT Architect Accelerator Program. During Mr. Sales' two -year tenure, 10 Northeast Region candidates completed the intensive 6 -month training program. As Coach, he has had the pleasure of providing guidance to nearly 50 attendees from across the country. Member of the ITS Northeast Region Technology Leadership Council, responsible for setting the technical direction and professional vitality of IT Consultants, Specialists and Architects in the networking discipline. Instructor for several technical courses including: Networking Methodology, Network Architecture & Design, Introduction to Operations Research and Information Technology Standards for Information Systems. In addition to teaching, Mr. Sales assisted in the development of course materials for Network Architecture & Design. Mr. Sales has provided mentoring to several dozen individuals in ITS through formal and informal means. From 1998 -2000, the Northeast Region of ITS was undergoing an aggressive expansion of headcount. During that time, Mr. Sales was an active participant in the interview and hiring process. He conducted approximately 75 professional interviews through that period. Mr. Sales has attended several PLTE and Infrastructure Master Class (ShareNet) Conferences. He was a Main Tent Presenter at ShareNet in May, 2000. Credentials Mr. Sales is an IBM Certified IT Architect and Certified IT Specialist Mr. Sales' has obtained the following academic credentials: • MS Management, Information Management Systems, Stevens Institute of Technology, 1995 • BS Mathematics /Natural Sciences, Thomas A. Edison State College, 1987 Christine M. Beaudin, PMP, NCDD, LAN Specialist Professional Profile Ms. Christine Beaudin is a Network Competency Principal with IBM's Integrated Technology Services practice. Ms. Beaudin has extensive sales and management experience through leading large teams of professionals in conflict anticipation and resolution, effective communication and accountability matched with strong leadership and technical skills. Prior to joining IBM Global Services, Ms. Beaudin was a business development director, corporate marketing manager, product • engineer and one of the most successful account executives for the world's largest Use or disclosure of data contained on this page is subject to the restriction in the 22 disclosure statement of this document. • distributor of structured cabling and networking products. Christine is fluent in French. Experience and Accomplishments Ms. Beaudin has led or advised on multiple engagements for clients in government, health, education, retail and financial services. Her experience includes Digital Video Surveillance design both fixed and mobile environments, Local and Wide Area Network Design, Voice and Data Convergence and Network Infrastructure Readiness Assessments. Ms. Beaudin was a key member in identifying Digital Video Surveillance solutions for several IBM clients. Examples of solutions and designs include a large mid -west county with mobile and stationary video running across a wireless network; multiple law enforcement environments requiring mobile in -car video and a digital video surveillance solution for a correctional facility in the mid -west. Management Consultant Ms. Beaudin provided senior project management and consulting services for multi- million dollar projects. She has an excellent reputation for closing, managing and successfully executing large scaled projects. Some of the client work that Ms. Beaudin has led includes: ■ Professional Service Organization — Ms. Beaudin prepared a technology assessment for a newly constructed "green" building in the Washington DC area 0 where multiple product solutions and services were examined. Included in her assessment were VOIP, structured cabling systems, video surveillance systems, network management systems, building automation services and wireless solutions. Ms. Beaudin is now engaged with this organization to execute the proposed strategy. The scope has recently grown to include the headquarters located in Chicago. • Transportation— Ms. Beaudin managed the network infrastructure upgrade for the Enterprise Resource Project. Aspects of the assignment included conducting interviews with key professionals and reviewing current and "to -be" states matched with a review of the planned infrastructure and application requirements. • Hotel Industry— Ms. Beaudin conducted a wireless strategy consulting engagement for the hotel chain internationally. Ms. Beaudin conducted a property level review, market place review, competitive review and delivered the strategic overview based on this data to the executive group. • Retail Distribution - Ms. Beaudin managed a $6 million engagement to deploy high -speed Internet connectivity to 1,800 restaurants. She led the team in deploying WiFi hot spots nationally. She defined project processes including work flow analysis, change management, risk management and quality management. Ms. Beaudin also oversaw the network infrastructure specifications and requirements. Ms. Beaudin took over this troubled project and turned it around from a loss to a profit. ■ Government /Public Sector— Ms. Beaudin prepared an infrastructure readiness assessment for 39,000 units in a public housing authority. Included in her assessment was the structured cabling system, video surveillance system, Use or disclosure of data contained on this page is subject to the restriction in the 23 disclosure statement of this document. • network management system, RFID, building automation services with a wireless solution. Ms. Beaudin led a team of multiple IBM organizations and contractors where a needs assessment was initiated and onsite research visits were conducted with multiple product solutions examined. Based on her findings, Ms. Beaudin designed the network architecture and provided a full review summarized in a report format that was presented to senior governmental executives. • Airline Industry- Ms. Beaudin was responsible for managing the network infrastructure upgrade project. Within an aggressive 14 month time frame, Christine Beaudin project managed a team of up to 50 professionals at the O'Hare location in the migration of 3,000 4 mbps shared token ring devices to a high speed IP backbone from Cisco. She was also responsible for leading the design of 5,000 work station locations while setting up the processes and procedures, planning for deployment and tracking. Ms. Beaudin was able to complete the project on time and on budget even in the face of 9/11. Credentials Christine Beaudin has a Bachelors of Arts in Sociology from the University of Windsor and a post - graduate certification from York University in Management and Leadership. Ms. Beaudin possesses the Project Management Professional (P.M.P.) designation and both the Registered Communication Distribution Designer (R.C.D.D.) and LAN Specialist designation. She is currently pursuing a Masters Degree at DePaul University in Chicago IL. Use or disclosure of data contained on this page is subject to the restriction in the 24 disclosure statement of this document. City of Sunny Isles Beach 0 11. Technical Proposal a. Project Scope IBM will provide deliverables in the form of power point presentations detailing findings of the infrastructure assessment, stake holder meetings, and budgetary design. ,b. Communication Plan In order successfully complete this engagement, IBM will need to have a designated City project manager to assist with setting up interviews, conference calls, and gather appropriate City data. c. Detailed Wireless Site Survey - Methodology IBM will perform a site analysis to determine existing potential assets for a deployment and recommended budgetary design based on those assets. d. Recommended Design - Methodology 9 L Backbone w IBM will analyze existing backbone options including fiber, wireless ring, and other outsourced services and make a recommendation based on cost effective usage of City assets. H. Backhaul A resilient backhaul network leveraging wired and wireless connectivity in a multilayered topology will be considered as part of the recommended design. The first backhaul layer is a distributed - wireless backhaul network using unlicensed 5.8 GHz spectrum that connects to the WiFi network and consolidates to primary backbone locations utilizing a point -to- multipoint connectivity scheme. Data is transferred from the wireless portion to the wired portion of the backhaul at these connection points. The backhaul fiber network delivers the subscriber data to the Internet, providing a defined level of throughput. Government worker traffic is routed separately to the City's internal network. Network traffic routing is managed by Layer 3 network switches residing at each of the backbone node locations. The Multipoint network design will likely consist of 5.8 GHz that will service the government as well as the private sector users we feel the application of the 5.8 GHz spectrum is the best choice for the majority of the Backhaul nodes. The Backhaul Nodes in the hot spot areas will use the 5.8 GHz spectrum. Use or disclosure of data contained on this page is subject to the restriction in the 25 disclosure statement of this document. • Subscribers will be routed through the Internet Gateway to the splash page and portal, as well as to the Internet. Government workers will be routed to the Internet to secured City applications and data based on their authorization through the City's VPN services. • iii. WLAN Security Network security will be integral in the architecture of the network design. IBM will identify appropriate security measures for the network. The recommendations will identify threats to each of these system components. The network must be made easily accessible to public access users while not exposing the City of Sunny Isles Beach assets to risks. The recommended design will support secure virtual private networks, which will enable users to encrypt data sessions as needed. Provisions will also be included for segmenting users by type -of -use. Unique wireless SSID's (sub- system ID) and VLAN's (virtual local area network) can be used to partition and prioritize available RF bandwidth such that network use by groups of users can be managed for network security and efficiency. Equipment mounting locations and techniques will be chosen to maximize the physical security of the infrastructure. iv. Wireless mesh The user WiFi network will likely be proposed as a mesh environment using the 802.11g protocol. 802.11g provides superior performance while maintaining backward compatibility with 802.11 b, supporting connectivity through a wide variety of client devices. The mesh technology utilizes flexible coverage and connection routing to provide a high degree of performance and availability. The WiFi cells automatically self organize and determine the best RF path to get to the local interconnect locations. These RF paths are continuously evaluated and altered as needed. Depending upon building density and foliage, approximately 32 nodes per square mile will be required for good coverage of the City. The requirements of low power handheld devices such as PDAs increase the required node density count due to the client side power issues; node density would be reduced if PDA access was not required. Coverage will propagate indoors, but this varies greatly depending on building type. Hot Spot Nodes will be dual use servicing Government, emergency services as well as the private sector. VLAN tagging, accomplished with ESSID translation, will maintain traffic separation and security throughout the entire system. In Hot Spot Areas, where interference in the 5.8 GHz band exists or may exist in the future, 5.3 GHz Backhaul Nodes may be added in conjunction with or replacement for, the 5.8 GHz Backhaul Nodes. This provides an extremely resilient and flexible network for future growth and scalability. Use or disclosure of data contained on this page is subject to the restriction in the 26 disclosure statement of this document. • 111. Cost Proposal 0 U IBM is pleased to present this Budget and Planning price of $74,425.00 for this six to eight week consulting engagement. This Letter is not a formal proposal or contract. It is a written confirmation of our approach to perform this work. Upon reaching final agreement on the scope of a Statement of Work for this project, as well as assuring all proper Terms and Conditions are in place, a formal contract will be presented for your signature. Use or disclosure of data contained on this page is subject to the restriction in the 27 disclosure statement of this document. C • City of Sunny Isles Beach Disclosure Statement The information in this proposal shall not be disclosed outside the City of Sunny Isles Beach organization and shall not be duplicated, used or disclosed in whole or in part for any purpose other than to evaluate the proposal, provided that if a contract is awarded to IBM as a result of or in connection with the submission of this proposal, City of Sunny Isles Beach shall have the right to duplicate, use or disclose the information to the extent provided in the contract. This restriction does not limit the right of City of Sunny Isles Beach to use information contained in the proposal if it is obtained from another source without restriction. IBM's products and services are proposed under the terms of the IBM Customer Agreement. The IBM home page can be found at: httr): / /www.ibm.com. Use or disclosure of data contained on this page is subject to the restriction in the 28 disclosure statement of this document. • rI L _J • Mom M � m t SA