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Park Oneof Florida LLC
1 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 3 9 13 15 18 19 20 21 • Company Information • Qualifications • Staffing • Approach/Methodology • Cost of Services • References • Corporate Standing • Contract Forms 2 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Company Information 3 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 As the current service provider for the City of Sunny Isles Beach, Park One is uniquely qualified to provide the services the City is requesting in the RFP. Park One has been operating in South Florida for more than 20 years and we provide services for some of the most demanding customers including Acqualina Resort and Spa (Five Stars), Regalia, Jade Ocean, Jade Beach, Turnberry Ocean Colony, Porsche Design Tower and all six Miami Trump branded buildings along with dozens of other prestigious properties. Park One is South Florida’s largest parking company with extensive experience in all facets of parking and related services. Park One provides full service management and operational capabilities, consulting as well as other associated services for parking operations. With our Corporate Office located in South Florida, Park One has evolved from a single service provider to a group with a wide range of services in the residential, hospitality, commercial office, retail shopping center and municipal sectors. The company has designed and planned the parking operation for several high end projects and facilities such as retail centers, offices, luxury hotels and resorts, municipalities, at events, and healthcare facilities. These demanding facilities require a unique management approach and are all oriented towards a high level of customer service. Park One has a large platform of support in South Florida with over 170 properties and 1,700+ associates in Miami-Dade and Broward counties. We are headquartered in North Miami and we propose to manage this property from our main office. Our strong local presence provides unmatched resources in terms of local recruiting and management oversight. Park One of Florida LLC 12000 Biscayne Blvd | Suite 750 Miami FL 33181 T: 305-891-0060 F: 305.891.1905 www.Park1.com COMPANY INFORMATION PA R K O N E Ho l d e r I d e n t i f i e r : 77 7 7 7 7 7 7 0 7 0 7 0 7 0 0 0 7 7 7 6 1 6 1 6 0 4 5 5 7 1 1 1 0 7 6 7 7 1 6 0 1 6 2 0 4 4 5 7 2 0 74 5 3 1 3 7 6 6 2 5 1 6 3 0 0 0 7 3 6 4 1 5 7 7 1 4 7 3 2 1 1 2 0 7 7 2 4 1 4 0 0 2 5 6 3 1 1 1 3 0 70 7 3 1 5 4 7 7 3 2 6 5 5 5 2 0 7 5 6 6 7 2 7 0 2 6 0 7 7 7 7 5 0 7 0 0 6 2 2 3 5 7 6 1 2 7 7 6 2 0 76 1 5 5 1 1 7 0 1 3 7 2 0 0 3 0 7 6 7 2 7 2 4 2 0 3 5 7 7 2 0 0 0 7 7 7 7 7 7 7 0 7 0 0 0 7 0 7 0 0 7 77 7 7 7 7 7 7 0 7 0 7 0 7 0 0 0 7 3 5 2 5 6 7 7 1 1 5 4 5 6 0 0 0 7 2 0 1 1 2 4 2 7 7 0 0 1 3 5 5 0 76 7 7 5 2 5 2 6 0 4 7 7 4 4 0 0 7 4 0 6 5 0 2 6 2 3 0 5 1 1 3 0 0 7 3 0 0 1 1 5 3 5 2 3 2 4 3 0 0 0 73 2 6 4 2 3 4 5 2 3 1 1 5 1 2 0 7 7 1 4 7 0 0 5 1 1 3 3 3 0 7 1 0 7 1 2 2 6 3 3 1 3 6 5 2 6 7 3 0 0 70 2 2 3 2 6 2 4 3 0 2 7 1 1 1 0 7 7 7 5 6 1 6 3 3 5 1 7 6 5 5 4 0 7 7 7 7 7 7 7 0 7 0 0 0 7 0 7 0 0 7 Ce r t i f i c a t e N o : 57 0 0 7 0 4 4 1 2 3 0 CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 03/14/2018 IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. PRODUCER Aon Risk Services, Inc of Florida 1001 Brickell Bay Drive Suite 1100 Miami FL 33131 USA PHONE (A/C. No. Ext): E-MAIL ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # (866) 283-7122 INSURED 11150Arch Insurance CompanyINSURER A: 30830Arch Indemnity Insurance CompanyINSURER B: 10120Everest National Insurance CoINSURER C: 42307Navigators Insurance CoINSURER D: INSURER E: INSURER F: FAX (A/C. No.):(800) 363-0105 CONTACT NAME: Park One of Florida, LLC 12000 Biscayne Blvd., Suite 707 Miami FL 33181 USA COVERAGES CERTIFICATE NUMBER:570070441230 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.Limits shown are as requested POLICY EXP (MM/DD/YYYY) POLICY EFF (MM/DD/YYYY) SUBR WVD INSR LTR ADDL INSD POLICY NUMBER TYPE OF INSURANCE LIMITS COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR POLICY LOC EACH OCCURRENCE DAMAGE TO RENTED PREMISES (Ea occurrence) MED EXP (Any one person) PERSONAL & ADV INJURY GENERAL AGGREGATE PRODUCTS - COMP/OP AGG X X X GEN'L AGGREGATE LIMIT APPLIES PER: $1,000,000 $1,000,000 Excluded $1,000,000 $3,000,000 $2,000,000 A 08/31/2017 08/31/2018 SIR applies per policy terms & conditions 31GPP0511002 PRO- JECT OTHER: AUTOMOBILE LIABILITY ANY AUTO OWNED AUTOS ONLY SCHEDULED AUTOS HIRED AUTOS ONLY NON-OWNED AUTOS ONLY BODILY INJURY ( Per person) PROPERTY DAMAGE (Per accident) X BODILY INJURY (Per accident) $2,000,000A08/31/2017 08/31/2018 COMBINED SINGLE LIMIT (Ea accident) 31CAB0511202 EXCESS LIAB X OCCUR CLAIMS-MADE AGGREGATE EACH OCCURRENCE DED $10,000,000 $10,000,000 $10,000 08/31/2017UMBRELLA LIABC 08/31/2018XC5EX00070171 RETENTIONX X E.L. DISEASE-EA EMPLOYEE E.L. DISEASE-POLICY LIMIT E.L. EACH ACCIDENT $1,000,000 X OTH- ER PER STATUTEA08/31/2017 08/31/2018 AOS 34WCI0510802B 08/31/2017 08/31/2018 $1,000,000 Y / N (Mandatory in NH) ANY PROPRIETOR / PARTNER / EXECUTIVE OFFICER/MEMBER EXCLUDED?N / AN CA, NY, TX WORKERS COMPENSATION AND EMPLOYERS' LIABILITY If yes, describe under DESCRIPTION OF OPERATIONS below $1,000,000 31WCI0510702 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) City of Sunny Isles Beach Pier Park Lot is included as Additional Insured in accordance with the policy provisions of the General Liability, Automobile Liability and Garage & Physical Damage policies. CANCELLATIONCERTIFICATE HOLDER AUTHORIZED REPRESENTATIVECity of Sunny Isles Beach Pier Park Lot 16501 Collins Ave Sunny Isles FL 33160 USA ACORD 25 (2016/03) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. GARAGEKEEPERS COVERAGE AGENCY CUSTOMER ID: ADDITIONAL REMARKS SCHEDULE LOC #: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER:ACORD 25 FORM TITLE:Certificate of Liability Insurance EFFECTIVE DATE: CARRIER NAIC CODE POLICY NUMBER NAMED INSUREDAGENCY See Certificate Number: See Certificate Number: Aon Risk Services, Inc of Florida 570000069070 570070441230 570070441230 Page _ of _ Park One of Florida, LLC Policy Number: 31CAB0511402 Effective Dates: August 31, 2017 - August 31, 2018 Underwriting Company: Arch Insurance Company Comprehensive Limit of Insurance: $1,000,000 Comprehensive Deductible for All Perils for Each Customers Auto: $100,000 Collision Limit of Insurance: $1,000,000 Collision Deductible For Each Customer's Auto: $100,000 Owned Autos: Physical Damage limits are Actual Cash Value or Cost to Repair or Replace, whichever is less. Hired Autos: Physical Damage limits are Actual Cash Value or Cost to Repair or Replace or the Limit shown (if any). Legal Liability: Lanier and Park One Direct Primary: Ameripark ACORD 101 (2008/01)© 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD 12000 BISCAYNE BLVD STE 707 MIAMI, FL 33181 Current Principal Place of Business: Current Mailing Address: 12000 BISCAYNE BLVD STE 707 MIAMI, FL 33181 US Entity Name: PARK ONE OF FLORIDA, LLC DOCUMENT# L99000008742 FEI Number: 65-0966917 Certificate of Status Desired: Name and Address of Current Registered Agent: ROSENTHAL, ALEX 2115 N. COMMERCE PARKWAY WESTON, FL 33326 US The above named entity submits this statement for the purpose of changing its registered office or registered agent, or both, in the State of Florida. SIGNATURE: Electronic Signature of Registered Agent Date Authorized Person(s) Detail : I hereby certify that the information indicated on this report or supplemental report is true and accurate and that my electronic signature shall have the same legal effect as if made under oath; that I am a managing member or manager of the limited liability company or the receiver or trustee empowered to execute this report as required by Chapter 605, Florida Statutes; and that my name appears above, or on an attachment with all other like empowered. SIGNATURE: Electronic Signature of Signing Authorized Person(s) Detail Date FILED Jan 15, 2018 Secretary of State CC1692139952 ANA KOTT DIRECTOR OF FINANCE 01/15/2018 2018 FLORIDA LIMITED LIABILITY COMPANY ANNUAL REPORT Yes Title MGR Name LANIER PARKING HOLDINGS, INC Address 233 PEACHTREE STREET NE STE 260C City-State-Zip:ATLANTA GA 30303 Title AUTHORIZED REPRESENTATIVE Name BREDEMEYER, FRED Address 12000 BISCAYNE BLVD STE 707 City-State-Zip:MIAMI FL 33181 4 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Insurance PA R K O N E Ho l d e r I d e n t i f i e r : 77 7 7 7 7 7 7 0 7 0 7 0 7 0 0 0 7 7 7 6 1 6 1 6 0 4 5 5 7 1 1 1 0 7 6 7 7 1 6 0 1 6 2 0 4 4 5 7 2 0 74 5 3 1 3 7 6 6 2 5 1 6 3 0 0 0 7 3 6 4 1 5 7 7 1 4 7 3 2 1 1 2 0 7 7 2 4 1 4 0 0 2 5 6 3 1 1 1 3 0 70 7 3 1 5 4 7 7 3 2 6 5 5 5 2 0 7 5 6 6 7 2 7 0 2 6 0 7 7 7 7 5 0 7 0 0 6 2 2 3 5 7 6 1 2 3 7 6 6 0 76 1 1 5 1 1 7 4 1 7 7 6 0 0 3 0 7 6 7 2 7 2 4 2 0 3 5 7 7 2 0 0 0 7 7 7 7 7 7 7 0 7 0 0 0 7 0 7 0 0 7 77 7 7 7 7 7 7 0 7 0 7 0 7 0 0 0 7 3 5 2 5 6 7 7 1 1 5 4 5 6 0 0 0 7 2 1 1 0 2 5 3 6 7 1 1 1 2 4 4 0 77 7 7 5 2 4 2 7 0 5 7 7 4 4 1 0 7 5 0 6 5 0 2 6 3 2 1 5 1 1 3 0 0 7 3 1 0 0 1 4 2 5 2 3 3 5 3 1 1 0 73 3 6 5 3 2 5 5 3 3 1 1 4 0 3 0 7 7 0 4 7 1 1 5 1 0 2 2 2 1 6 1 0 7 1 2 3 6 2 3 1 3 7 5 3 6 6 3 0 0 70 2 2 3 3 7 3 4 2 0 3 6 0 0 1 0 7 7 7 5 6 1 6 3 3 5 1 7 6 5 5 4 0 7 7 7 7 7 7 7 0 7 0 0 0 7 0 7 0 0 7 57 0 0 7 0 4 4 1 2 4 6 CE R T I F I C A T E N U M B E R : CERTIFICATE OF PROPERTY INSURANCE DATE (MM/DD/YYYY) 03/14/2018 Aon Risk Services, Inc of Florida PRODUCER 1001 Brickell Bay Drive Suite 1100 Miami FL 33131 USA (866) 283-7122 (800) 363-0105 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. CONTACT NAME: PHONE (A/C. No. Ext): E-MAIL ADDRESS: PRODUCER CUSTOMER ID #: FAX (A/C. No.): INSURER(S) AFFORDING COVERAGE NAIC # INSURER A:INSURED Beazley Insurance Company, Inc. 37540 INSURER B: 570000069070 Park One of Florida, LLC INSURER D: INSURER E: INSURER F: 12000 Biscayne Blvd., Suite 707 Miami FL 33181 USA INSURER C: LOCATION OF PREMISES/ DESCRIPTION OF PROPERTY (Attach ACORD 101, Additional Remarks Schedule, if more space is required) CERTIFICATE NUMBER:REVISION NUMBER:570070441246COVERAGES THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. POLICY EXPIRATION DATE (MM/DD/YYYY)LIMITS COVERED PROPERTYPOLICY EFFECTIVE DATE (MM/DD/YYYY)POLICY NUMBER TYPE OF INSURANCEINSR LTR PROPERTY CAUSES OF LOSS BASIC BROAD EARTHQUAKE FLOOD BUILDING PERSONAL PROPERTY BUSINESS INCOME EXTRA EXPENSE BLANKET BUILDING BLANKET PERS PROP BLANKET BLDG & PP WIND DEDUCTIBLES BUILDING CONTENTS RENTAL VALUE SPECIAL INLAND MARINE TYPE OF POLICY CAUSES OF LOSS NAMED PERILS POLICY NUMBER CRIME TYPE OF POLICY Crime - Primary X X X $1,000,000 $50,000 Each Loss Deductible A V1FFC1170101 08/28/2017 08/28/2018 BOILER & MACHINERY / EQUIPMENT BREAKDOWN SPECIAL CONDITIONS / OTHER COVERAGES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) City of Sunny Isles Beach Pier Park Lot is included as Additional Insured in accordance with the policy provisions of the Crime policy. CERTIFICATE HOLDER CANCELLATION AUTHORIZED REPRESENTATIVE City of Sunny Isles Beach Pier Park Lot 16501 Collins Ave Sunny Isles FL 33160 USA SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. ACORD 24 (2016/03) © 1995-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD 5 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Senior Executives Fred Bredemeyer President Park One President, Frederick Bredemeyer, is a 25 year parking veteran with extensive municipal and private parking experience. Fred gained a broad base of experience as a commercial parking operator, parking consultant and then as Chief Operating Officer of the Miami Parking Authority. Recognized in 2008 as the International Institute’s Parking Professional of the Year, Mr. Bredemeyer recently joined Park One to oversee all aspects of the company’s operations. Fred has managed parking facilities throughout the country and specifically in South Florida for the City of Miami, the City of Miami Beach, the City of Coral Gables, The University of Miami as well as many private owners and property management firms. He has been actively involved in the Miami area parking market for nearly 20 years. Fred has consulted on numerous projects locally for operational improvements, acquisition due diligence and owner representative services. Mr. Bredemeyer is a dedicated child advocate currently serving as Board President of Kristi House, a nonprofit organization dedicated to helping child victims of sexual abuse. Senior Executives Ana Kott Director of Finance Ana joined Park One as Controller in November of 2006. She is in charge of the accounting, bookkeeping, and auditing departments. She supervises record keeping, sets up controls to ensure efficiency and streamline reporting to the president and owners. Ana has over 12 years of experience in the finance and accounting field. She has been Financial Controller for the Latin America’s region of major software companies, supervising accounting functions to comply with corporate policies and consolidating financial information for board members. Ana is a graduate from the Monterrey Institute of Technology and Higher Education with a Bachelor degree in Accounting, specializing in Finance. She has contributed to improve Park One’s operations through the use of new banking relationships for better cash control and reconciliation. Her goal is to provide accurate and timely financial information to help upper management in their decision making, maximizing the company’s profits and protecting their assets. COMPANY INFORMATION COMPANY INFORMATION 6 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Rudy Reano Region Vice President Rudy came to the United States in 1996 and has worked for Park One of Florida ever since. Rudy started as a valet attendant and has worked his way up the corporate ladder to his current position of Region Vice President. He graduated from the University of St. Martin in Peru as an attorney. As Region Vice President he oversees a portfolio of forty properties for Park One and supervises close to 500+ associates. His portfolio covers Park One’s Aventura, Sunny Isles, and Bal Harbour operations, which include various types of parking facilities such as condominiums (i.e. 6 Williams Island locations), hotels and commercial developments. His exceptional management skills in parking operations are what make him stand out at some of our most prestigious locations which demand the highest quality of service. Rudy’s properties consistently score above average on Mystery shopper reports with regards to image and customer service standards set forth by our company. Rudy has a reputation of frequently recruiting and training talented individuals and promoting them to become some of the best managers within our company. 7 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 PARK ONE OF FLORIDA Fred Bredemeyer President Ana Kott Director of Finance Acctg. Dept Staff HR Dept. Staff Rudy Reano Region Vice President David Alanez Office Manager ORGANIZATIONAL CHART COMPANY INFORMATION 8 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Qualifications 9 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Proposer’s relevant experience, qualifications and past performance Since April 4th, 2014, Park One has provided these services for the City of Sunny Isles Beach. We are uniquely qualified to continue to do so based on our large presence in the area. We are also the largest operator in South Florida and the following page is a representation of our current clients. Park One has a large presence in Sunny Isles Beach servicing over 30 luxury residences and resorts with more than 250 associates in Sunny Isles Beach on any given day. QUALIFICATIONS 10 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Bal Harbour Shops 1,250 spaces Retail Bal Harbour, FL 9700 Collins Ave. Bal Harbour, FL 33154 Contact Info: Richard Lodes, GM Phone: 305-886-0311 Email: rlodes@balharbourshops.com Restaurants – Carpaccio, The Grill at Bal Harbour (Hillstone), Le Zoo Acqualina Resort and Spa on the Beach-Forbes 5 Star Sunny Isles Beach, FL Contact Info: Christof Pignet Hotel Manager 17875 Collins Avenue, Sunny Isles Beach, FL 33160 T 305-918-8000 or Direct 305-918-6801 | F 305-918-8100 | christof.pignet@acqualina.com Popular Restaurant – Il Mulino Trump International Beach Resort Sunny Isles Beach, FL Contact Info: 18001 Collins Ave. Sunny Isles, FL 33160 Contact: Linda Geyer Job Title: General Manager Phone: 305-932-1000 Email: lgeyer@trumpmiami.com Restaurants – Neomi’s Grill, Cut 38 Steakhouse Adrienne Arsht Center 2,200 Spaces Miami, Fl 1300 Biscayne Blvd. Miami, FL 33132 Contact Info: Ken Harris Vice President of Operations Email: kharris@arshtcenter.org Phone: 786-468-2233 11 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 RESIDENTIAL: 1000 - 4000 Williams Island Acqualina Resort and Residences Beach Club Towers at Hallandale Beach Brickell on the River Canyon Ranch Resort & Living Cite – Miami Arts District Icon Brickell-Brickell Jade Beach – Sunny Isles Beach Jade Ocean– Sunny Isles Beach La Perla – Sunny Isles Beach MEI Condominium Ocean III Peninsula I and II – Aventura Porto Vita North and South Towers Soli Mar – Bal Harbour South Tower at the Point Ten Museum Park Trump Palace Trump Royale Trump Towers I, II, III– Sunny Isles Turnberry Ocean Colony (South & North) RETAIL / OTHER: Adrienne Arsht Center (Miami Performing Arts Center) Bal Harbour Shops Aventura Hospital Aventura Mall Dolphin Mall The Streets of Mayfair HOTELS: Carillon Hotel Acqualina Resort and Spa JW Marquis The Biltmore Hotel Trump International Mutiny on the Park The Standard Hotel JW Marriott Brickell Hyatt Coral Gables OFFICE BUILDINGS: Biscayne Medical Building Lincoln Center One Turnberry Place The Streets of Mayfair Lincoln Place 12 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Staffing 13 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 STAFFING RECRUITMENT AND SELECTION Our staff is the backbone of our company. We realize that an operation is only as successful as the people who operate it. Therefore, we’ve developed a department dedicated to the Training, Organization & Development of all Park One employees, present and future. A Reliable, Thorough and Compliant Criminal Background Check Getting a complete picture of a candidate’s criminal history is harder than you think. There are more than 3,500 individual court jurisdictions in the U.S. – and each one handles things a little differently. It’s Sterling' job to simplify this complex process and quickly find results that are both thorough and accurate. Exhaustive Address History Search for a Thorough Criminal Records Check First Sterling looks in more places thanks to our proprietary search, Complete Criminal Locator. It uses advanced technology and extensive cross-referencing to identify more possible places to search for criminal records. As a result, Complete Criminal Locator finds up to 15.7% more jurisdictions to search -- and finds on average 23% more records than traditional background checks. Faster Screening without Sacrificing Quality or Accuracy Sterling’s pioneering CourtDirect™ technology provides instant access to the criminal records located in county court jurisdictions. Where most screening companies still rely on slow, manual processes (like people driving to courthouses and making photo copies), CourtDirect uses high speed 14 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Approach/Methodology 15 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Park One targets specific sources of recruitment at colleges; Jr. colleges and various job fairs, which in our experience provide a quality associate. Management candidates are recruited through university job fairs, referrals, professional recruiters and direct advertising. Management positions require a four-year college degree except in situations where previous experience can substitute for a portion of the educational requirements. All of our applicants are thoroughly tested and screened using several tools to facilitate the best possible hiring decision: • Police Certified Clearance is required prior to any application handed out. • Detailed applications with employment history. • Previous employment and personal references are mandatory and checked. • A Driving test (for valet applicants) is given in a Park One company car with manual transmission. • Employee is tested for parking skills, judgment and coordination. • For key positions, a psychological evaluation and honesty test may be used. • Medical examinations are required for DOT regulated positions. • An in-depth interview by management is conducted. • Review of driving record for associates in valet and shuttle operations. Formal Training Supervisor and Associate review the general training manual applicable to the associate’s position. Manuals have been developed for management, supervisory, cashiering, maintenance and valet personnel, accompanied by written testing. The associate is assigned a “buddy” with whom they will train. The associate’s direct supervisor provides on-the-job training. This includes hands-on training using all of the applicable equipment in guest situations A location manual is developed for each parking location and outlines all of the policies, programs, rates, cash handling procedures, etc. It is thoroughly reviewed with the associate, and a copy always remains at each workstation. Every Associate will be required to attend the required training and orientation program. APPROACH/METHODOLOGY 16 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 On-going Review and Additional Training Performance reviews are given to all associates semi-annually or annually. • Remedial training is provided as needed. • A structured disciplinary process is used if necessary. • Manager meetings occur weekly. • Citywide meetings for associates are held quarterly for additional training, feedback, and to discuss their suggestions and ideas. • A structured associate suggestion program is utilized company-wide and rewards are given for the best suggestions; management has committed to respond to all associates’ suggestions in five business days or less. • Random drug testing is used company- wide based on a lottery system; associate specific drug testing is used in the event of accidents or behavioral incidents. • Polygraph Testing is used as an investigative tool for specific problems subject to Federal laws governing their use. APPROACH/METHODOLOGY 17 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Cost of Services 18 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Park One proposes a flat hourly service rate which will be inclusive of all operating expenses as defined in the Request for Proposal and included below: -Payroll & Payroll taxes & benefits -General Liability Insurance (limits as specified herein) -Auto Damage Claims caused by Park One -License fees -Standard Uniforms -Supplies (tickets, podium, cleaning supplies etc.) -Radios and communication devices -Park One’s overhead including oversight management, accounting and HR. Park One's proposed flat hourly rate for regular contracted services is $15.95 (Fifteen dollars and Ninety-five cents) per labor hour. COST OF SERVICES 19 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 References 20 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Corporate Standing EXECUTION VERSION EAST\99731462.4 Second Amended and Restated Limited Liability Company Agreement of Park One of Florida, LLC This Second Amended and Restated Operating Agreement (said agreement as amended from time to time shall be referred to herein as the “Agreement”) of Park One of Florida, LLC (the “Company”) is entered into this 30th day of April, 2015, by Lanier Parking Holdings, Inc., a Georgia corporation (“Lanier”), as the sole member of the Company. Explanatory Statement WHEREAS, the Company was formed as a limited liability company on December 13, 1999 under the name “PK Florida, LLC” by the filing of the Articles of Organization with the Secretary of State of the State of Florida (“Secretary”) pursuant to and in accordance with the Florida Revised Limited Liability Company Act, as amended from time to time (the “Act”); WHEREAS, Park One Holdings, LLC executed the limited liability company agreement of the Company on December 14, 1999 (the “Original LLC Agreement”); WHEREAS, pursuant to Articles of Merger dated December 15, 1999 and filed on December 23, 1999 with the Secretary the name of the Company was changed to “Caribbean Parking Systems, LLC”; WHEREAS, the Original LLC Agreement was amended and restated in its entirety pursuant to that certain Amended and Restated Limited Liability Company Agreement, dated as of December 22, 1999, as amended by that certain Amendment to the Amended and Restated Limited Liability Company Agreement on June 24, 2002 (the “First Amended and Restated LLC Agreement”); WHEREAS, pursuant to Articles of Merger dated December 21, 2000 and filed on December 28, 2000 with the Secretary the name of the Company was changed to “Park One of Florida, LLC”; WHEREAS, pursuant to that Membership Interest Purchase Agreement, dated as of April 30, 2015, by and among Park One Holdings, LLC, David L. Ducote (together with Park One Holdings, LLC, the “Sellers”) and Lanier, Lanier purchased all of the issued and outstanding membership interests in the Company from Sellers; and WHEREAS, Lanier desires to amend and restate the First Amended and Restated LLC Agreement pursuant to the terms of this Agreement. NOW, THEREFORE, the text of the First Amended and Restated LLC Agreement is hereby restated and further amended to read in its entirety as follows. EAST\99731462.4 2 Section I Defined Terms In addition to any terms that are defined in the text of this Agreement, capitalized terms shall have the following meanings (such meanings to be equally applicable to both the singular and plural forms of the terms so defined): “Affiliate” means, with respect to any specified Person, any other Person controlling, controlled by or under common control with such specified Person, where “control” means the possession, directly or indirectly, of the power to direct the management and policies of a Person whether through the ownership of voting securities, contract or otherwise. “Capital Contribution” means the total amount of cash and the fair market value of any other assets contributed to the Company by a Member, net of any liabilities assumed or to which the assets are subject. “Cash Flow” means the revenues and other cash receipts of the Company minus the expenditures of the Company. Cash Flow will not include reserves established by the Company from time to time except to the extent released from the reserves in question for distribution. “Code” means the Internal Revenue Code of 1986, as amended, or any corresponding provision of any succeeding law. “Company” means the limited liability company formed in accordance with this Agreement. “Dissociation” means a Member’s dissociation from the Company by any means. “Interest” means a Person’s share of the Profits and Losses of, and the right to receive distributions from, the Company. “Interest Holder” means any Person who holds an Interest, whether as a Member or as an un-admitted assignee of a Member. “Manager” is the person designated to act as the manager within the meaning of the Act as provided in Section V hereof. “Member” means each Person signing this Agreement and any Person who subsequently is admitted as a member in the Company. “Membership Rights” means all of the rights of a Member in the Company, including a Member’s: (i) Interest; (ii) right to inspect the Company’s books and records; (iii) right to participate in the management of and vote on matters coming before the Company; and (iv) unless this Agreement or the certificate of formation of the Company provide to the contrary, right to act as an agent of the Company. EAST\99731462.4 3 “Officer” means any individual from time to time authorized or appointed by the Manager to act as an officer or representative of the Company on a general basis or for a specific purpose, which individual shall act for and bind the Company as authorized by the Manager. “Percentage” means a Person’s share of Profits, Losses and rights to distributions expressed as a percentage, whether as a Member or un-admitted Interest Holder. “Person” means and includes an individual, corporation, partnership, association, limited liability company, trust, estate or other entity. “Profit” and “Loss” means, for each taxable year of the Company (or other period for which Profit or Loss must be computed) the Company’s taxable income or loss determined in accordance with the Code. “Regulation” means the income tax regulations, including any temporary regulations, from time to time promulgated under the Code. “Transfer” means, when used as a noun, any direct or indirect sale, hypothecation, pledge, assignment, attachment, or other transfer, and, when used as a verb, means to, directly or indirectly, sell, hypothecate, pledge, assign, or otherwise transfer. Section II Name; Office; Purpose; Term The name of the Company shall be “Park One of Florida, LLC.” The Company may do business under that name and under any other name or names upon which the Manager shall determine. The Company is organized for any lawful purpose for which limited liability companies may be organized under the Act. The term of the Company began or shall begin upon the filing of the certificate of formation by the Secretary and shall continue in perpetual existence until dissolved pursuant to this Agreement. The registered agent for service of process on the Company in the State of Florida, and the address of such registered agent, shall be the agent for service of process set forth in the certificate of formation, as may be amended from time to time. The Manager may change the registered agent and appoint successor registered agents. The principal office and place of business of the Company shall be located at Bayshore Executive Plaza, Suite 950, 10800 Biscayne Boulevard, Miami, Florida 33161, or at such other place as the Manager may designate from time to time. The name, present mailing address and Percentage of each Member are set forth on Exhibit A. The Manager shall amend Exhibit A from time to time to reflect changes in the identity of the Members and changes in information set forth on Exhibit A. This Agreement is the limited liability company agreement of the Company within the meaning of the Act. Section III Members; Capital; Capital Accounts Lanier’s initial Percentage shall be one hundred percent (100%). From time to time the Member may, but shall not be obligated to, contribute additional capital or make loans to, the Company, all at such times and upon such terms as the Manager shall approve, acting in its sole discretion. No Member shall be required to contribute any additional capital to the Company, EAST\99731462.4 4 and no Member shall have any personal liability for any debts, obligations or liabilities of the Company. Interest Holders shall not be paid interest on their Capital Contributions and except as provided in Section IV and Section VII, no Interest Holder shall have the right to receive the return of any Capital Contribution. Section IV Profit, Loss and Distributions Cash Flow for each taxable year of the Company shall be distributed to the Interest Holders at such time and in such amounts as shall be determined by the Manager. All Profit or Loss shall be allocated to the Interest Holders in proportion to their respective Percentage. If the Company is dissolved, the assets of the Company shall be distributed as provided in Section VII. Section V Management: Rights, Powers, and Duties The Company shall be managed by a Manager, who may, but need not, be a Member. Lanier is hereby designated to serve as the initial Manager. The Manager shall have full, exclusive and complete discretion, power and authority, to the fullest extent permitted by the Act or other applicable law, to manage, control, administer and operate the business and affairs of the Company and make all decisions affecting such business and affairs. The Manager may direct, delegate or authorize one or more Officers to take any and all actions and execute such documents or instruments on behalf of or in the name of the Company. The Officers as of the date hereof are set forth on the attached Exhibit B. Any Officer authorized and appointed to act by the Manager shall have full power and authority to act for and bind the Company for the purposes so authorized or appointed and third parties may rely upon such authorization or appointment. No Member has the authority to act as an agent or Officer for the Company unless expressly authorized to so act. None of the Members shall be liable, responsible, or accountable to the Company for any act performed by any of them in any authorized capacity with respect to Company matters, except for their own fraud or willful misconduct against the Company. None of the Manager, any Officer or any of their respective Affiliates, employees, agents and representatives shall be liable, responsible, or accountable to the Company for any act performed by any of them in any authorized capacity with respect to Company affairs, except for their own fraud or willful misconduct. The Company shall indemnify each of the Members, the Manager, the Officers and their respective Affiliates, employees, agents and representatives for any act performed by any of them with respect to Company matters; provided, however, no Member, Manager or Officer shall be indemnified as a consequence of such Person’s own fraud or willful misconduct against the Company. To the maximum extent permitted by applicable law, the Company and each Member and Interest Holder hereby waive any claim or cause of action against the Manager, each Officer and their respective Affiliates, employees, agents and representatives for any breach of any fiduciary duty to the Company or the Members or Interest Holders; provided, that with respect to acts or omissions by the Manager, such waiver shall not apply to the extent such act or omission was the result of the Manager’s fraud or willful misconduct. Nothing in this Agreement shall restrict in any way the rights of the Manager, any Member or their respective Affiliates to conduct any other business or activity whatsoever, and neither the Manager, any Member nor any of their respective Affiliates shall be accountable to the Company or to any other Member with respect to that business or activity. Each Member, EAST\99731462.4 5 the Manager, each Officer and their respective Affiliates shall be entitled to engage in other businesses and investments even if such business or investment competes with the businesses and investments of the Company, and none of such businesses or investments need be offered to the Company or to the Members in the Company as a Company opportunity. Each Member understands and acknowledges that conduct of the Company’s business may involve business dealings and undertakings with the Manager, the Members and their respective Affiliates, and such dealings and undertakings shall be made on such terms and conditions as may be determined by the Manager in its sole discretion. Section VI Transfer and Disassociation Except as otherwise expressly permitted by this Agreement, no Member shall have the right, without the consent of the Manager, to Transfer all or any part of such Member’s Membership Rights. Permitted transferees shall be admitted as Members in the Company if the instrument of transfer specifies that such Transfer includes a transfer of Membership Rights and the transferee agrees in writing to be bound by the terms and conditions of this Agreement, but, if the Transfer is a transfer by operation of law by reason of the death of an individual Person, the dissolution of a non-individual Person or otherwise, and if the result of such Transfer would be the Dissociation of the last remaining Member in the Company, then, the transferee(s) will be automatically admitted as Member(s) in the Company (it being agreed that in the case of death of an individual Person, the estate of such Person shall automatically be admitted as a Member, subject to the remainder of this Section VI) and no instrument of transfer will be required; provided, however, any of such transferee(s) may elect, at any time on or before ninety (90) days after such Transfer to them, to engage in Dissociation as a Member in the Company, such Dissociation to be effective retroactive to the date of such Transfer. Disassociation is not prohibited by this Agreement. The Company shall not be obligated to purchase the Interest of any Person who shall be the subject of, or has engaged in, any Dissociation. For purposes of this Agreement, a Transfer of Interests and other Membership Rights shall include any Transfer of any direct or indirect ownership interests in a Member and any change in the power of a Person to direct the business and affairs of the Member by virtue of ownership of voting securities, contract or otherwise. The Interests and other Membership Rights are securities governed by Article 8 of the Uniform Commercial Code as in effect in the State of Florida (and any other applicable jurisdiction). Interests and Membership Rights shall be certificated. The transferee of a Transfer for collateral purposes shall not be admitted as a Member in the Company until such time, if any, as the transferee has realized upon the Membership Rights pledged to it or has acquired such Membership Rights in lieu of such realization and such transferee expressly agrees in writing to be bound to the terms and conditions of this Agreement. Section VII Dissolution The Company shall be dissolved only if all of the Members unanimously determine to dissolve the Company or if the Company has no Members and no Interest Holder agrees in writing, within thirty (30) days after the occurrence of the event pursuant to which the last Person ceased to be a Member, to become a Member and be bound by the terms and conditions of this Agreement. If the Company is dissolved, the affairs of the Company shall be wound up. EAST\99731462.4 6 On winding up of the Company, the assets of the Company shall be distributed, first, to creditors of the Company (including the Members) in satisfaction of the liabilities of the Company, and thereafter, to the Interest Holders in the Company in proportion to their respective Percentages. Section VIII Books, Accounting, and Tax Matters Member All funds of the Company shall be deposited in such bank or other investment accounts as the Manager shall approve. All such accounts shall be in the Company’s name. The Manager shall keep or cause to be kept complete and accurate books and records of the Company, and such books and records shall be maintained in accordance with sound accounting practices and be available at the Company’s principal office for examination by any Member at reasonable times during business hours. The annual accounting period and taxable year of the Company shall be the calendar year. Within seventy-five days (75) after the end of each taxable year of the Company, the Manager shall furnish each Person who was an Interest Holder during the taxable year such information as may be required to permit the Interest Holders to pay their income taxes when due. Lanier shall be the “tax matters member” unless the Manager selects a different tax matters member, to the extent a tax matters member is required or permitted by applicable law. The tax matters member shall have all powers and responsibilities provided in Section 6221 of the Code or such other similar provisions. Section IX General Provisions Any notice, demand, consent, election, offer, approval, request, or other communication (collectively, a “notice”) required or permitted under this Agreement must be in writing and either delivered personally or sent by certified or registered mail, postage prepaid, return receipt requested. A notice must be addressed to an Interest Holder or Member at the Interest Holder’s or Member’s last known address on the records of the Company. A notice to the Company must be addressed to the Company’s principal office. Notices shall be deemed given upon receipt or refusal to accept delivery. Any party may designate, by notice to all of the others, substitute addresses or addressees for notices; and, thereafter, notices are to be directed to those substitute addresses or addressees. This Agreement constitutes the complete and exclusive statement of the agreement among the Members and supersedes all prior written and oral statements, including any prior representation, statement, condition, or warranty. Except for amendments to Exhibit A as provided in Section II, this Agreement may not be amended without the written consent of all of the Members. This Agreement shall be governed by the internal law, not the law of conflicts, of the State of Florida. The headings herein are inserted as a matter of convenience only, and do not define, limit, or describe the scope of this Agreement or the intent of the provisions hereof. This Agreement is binding upon, and inures to the benefit of, the parties hereto and their respective heirs, executors, administrators, personal and legal representatives, successors, and permitted assigns. Common nouns and pronouns shall be deemed to refer to the masculine, feminine, neuter, singular and plural, as the identity of the Person may in the context require. Each provision of this Agreement shall be considered separable; and if, for any reason, any provision or provisions herein are determined to be invalid and contrary to any existing or future law, such invalidity shall not impair the operation of or affect those portions of this Agreement which are valid. EAST\99731462.4 7 [Signature Page Follows] A-1 EAST\99731462.4 EXHIBIT A NAME, ADDRESS AND CAPITAL CONTRIBUTION Name and Address Percentage Lanier Parking Holdings, Inc. 211 East 38th Street New York, New York 10016 100% B-1 EAST\99731462.4 EXHIBIT B OFFICERS Officers Title President Chief Executive Officer Name Frederick W. Bredemeyer, II Bijan Eghtedari 21 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01 Contract Forms City of Sunny Isles Beach |Request for Proposals No. 18-03-01 31 AFFIDAVITS 22 | Page- Park One of Florida City of Sunny Isles Beach RFP No. 18-03-01