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Contractor: Envirowaste Contract: E5U38 Evaluation Date: Jan 7, 2019 Cateaory Five 375-026-43 MA NTENANCE 06114 Interaction, coordination, and cooperation with Department personnel, traveling public, other performance contractors, property owners and other Governmental agencies Performance Interaction with Department personnel was outstanding; no complaints from the traveling public or Excellent adjacent property owners were noted. The Contractor handled any issues that arose, notifying the O Department of the outcome. Positive feedback from the public was noted. Expectations were often Satisfactory exceeded. O Few, if any, complaints from the traveling public or adjacent property owners were noted. When a Satisfactory concern was expressed, the Contractor was quick to resolve it. Positive interaction with Department O personnel with some positive feedback from the public was noted. Expectations were always met and occasionaliv exceeded. Contractor failed to adequately report DBE commitmentslpayments. Requests for the Contractor to Poor Some complaints from outside parties and Department personnel were noted (mostly minor in nature). Unsatisfactory Q Most complaints were handled in a timely manner. Expectations were not consistently met. Numerous complaints were received about work operations, staging of equipment, and/or poor attitude. Poor Q The Contractor repeatedly failed to follow instructions; communication and cooperation was inadequate. Q Notes & Comments The Contractor and Team maintained apositive relationship with the Department, its representatives, and the public. The Contractor consistently went above and beyond during the life of the contract to ensure all parties impacted or involved with the project had their needs met. category Six Disadvantaged Business Enterprise (DBE) Reporting Performance Contractor's staff was very well qualified and capable to address sufficient utilization of the Equal Opportunity Compliance System application to collect, review, and report any DBE Excellent (EOC) commitments/payments. Periodic checks of the EOC System by Department personnel revealed no issues and no follow up with the Contractor in regard to DBE issues was required. 0 Contractor's staff sufficiently utilized the Equal Opportunity Compliance (EOC) System to adequately collect, review and report DBE commitments/payments. eriodic checks of the EOC System by Satisfactory Department personnel revealed very few issues and minimal follow up with the Contractor m regard to O DBE issues was required. Contractor demonstrated little interest in utilizing the EOC system to collect, review, and report any Unsatisfactory DBE commitments/payments. Requests for the Contractor to utilize the system were repeatedly made by Department personnel and follow up with the Contractor was often required. Contractor failed to adequately report DBE commitmentslpayments. Requests for the Contractor to Poor correct errors within the system were repeatedly made by the Department; excessive/recurring assistance to the Contractor was necessary. NIA N/A (To be used when the Contractor is exempt from DBE reporting requirements.) Q Notes & Comments The Contractor used the EOC system during this period.