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• <br /> Contractor•will ship backorders within five business days of the original order, unless <br /> special circumstances apply. <br /> h. Reporting Schedule <br /> The contractor shall submit reports in accordance with the following schedule: <br /> Report Period Covered Due Date(s) <br /> MFMP Transaction 15 business days after close of the <br /> Report Calendar month period <br /> Contract Quarterly State Fiscal Quarter 15 business days after close of the <br /> Sales Report period <br /> PUR7064 Required upon contract award, <br /> Savings/Reductions ' prior to contract execution and 10 business days after each action <br /> Form • required for quarterly price that adjusts prices <br /> adjustments <br /> Diversity Report 15 business days after close of the <br /> [submitted to the . State Fiscal Year period <br /> Customer; <br /> Preferred Pricing Annual Contract anniversary date <br /> Affidavit <br /> IAd hoc Report As requested Specific and reasonable timeframe <br /> Backorder Fill Report As requested 5 business days upon request <br /> XVII. Deliverables - <br /> The deliverables and criteria for evaluating successful completion of each deliverable are <br /> listed below: <br /> a. Delivery Timing <br /> The Contractor shall maintain a delivery timing rate of 95% or greater. On-time delivery is <br /> defined as delivery within two business days for orders placed by 4:00 PM ET. The delivery <br /> timing rate is calculated by the total number of orders delivered within 2 days divided by the <br /> total number of orders. Example: 99 orders delivered within 2 days/100 total orders = 99.0% <br /> on-time delivery. The Contractor shall submit to the Department the monthly report in Microsoft <br /> Excel that details the on-time delivery timing rate. <br /> • <br /> b. Order Filled and Delivered • <br /> The Contractor shall maintain an order filled and delivered rate of 98%or greater. The <br /> order filled and delivered rate is calculated as the sum of Products filled and delivered <br /> divided by the total sum of Products ordered. The Contractor shall submit to the <br /> - Department the monthly report in Microsoft'Excel that details-the order accuracy and fili <br /> • rate. Example: 1,000 products filled and'delivered divided by 1,015 products ordered = <br /> 98%. <br /> c. Order Accuracy ' <br /> The Contractor shall maintain an order accuracy rate of 98% or greater. The order <br /> accuracy rate is calculated as 1 minus the sum of mishipped Products divided by the <br /> total sum of Products ordered. The Contractor shall submit to the Department the <br /> Page 9 of 15 <br /> Contract No.44111513-17-01 ' <br /> Office Supplies <br /> 186 <br />