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REQUEST FOR QUALIFICATIONS NO. 20-07-01 <br />CONTINUING PROFESSIONAL CONSULTING SERVICES (CCNA) <br /> <br /> <br /> <br /> <br />TAB D: PROJECT APPROACH AND UNDERSTANDING <br /> <br />PROJECT MANAGEMENT PLAN <br />At the heart of every consulting company are individuals working day to day to successfully achieve <br />their client’s goals, and this is precisely what sets Craven Thompson & Associates apart. <br />▪ Craven Thompson is an efficient business with a very select group of staff hand-picked for their <br />remarkable capabilities, knowledge, and ability to perform as a seamlessly cohesive team. <br />▪ Each contract is given a main point of contact: <br />◦ Patrick J. Gibney, P.E., Vice President of Engineering, will be the main point of contact for <br />Sunny Isles Beach. He will be the Project Manager and Lead Civil Engineer for the Civil <br />Engineers Category; and for the Construction Engineering and Inspection Services Category. <br />◦ Richard Pryce, P.S.M., Vice President of Surveying & GIS, will be the Lead Surveyor/GIS <br />specialist for the Surveyor & Mapping category. <br />These individuals will lead all communication and collaboration between the City, Craven <br />Thompson staff, agencies, sub -consultants, and contractors. <br />▪ With each project being assigned a project manager (specific to that discipline), the City can be <br />assured that the project will remain a priority and never get pushed to the back burner. Our <br />client’s deadlines, budgets, and end goals matter to us as much as they matter to the client. <br />▪ Our staff knows that the greatest capital a company has is its reputation, and each individual <br />employe d by Craven Thompson guards that reputation as they would their own. This means <br />customer service, communication, and quality results are our primary concerns throughout the <br />entire course of a project. <br />The people who make up Craven Thompson pride themselves on maintaining close relationships with <br />their clients. It is for this reason that our customers rely on us to provide honest, dependable <br />guidance and why the majority of our work results from knowledge of our reputation and repeat <br />clientele. Craven Thompson commits to the City of Sunny Isles Beach that if selected, we will do <br />everything within our control to meet the City’s time requirements. <br />Craven Thompson communicates with our clients on a <br />regular basis in person, via email and phone to ensure <br />that the client is always aware of the latest project <br />developments and any proposed deviations from scope <br />or budget. The project scope will be set forth by the City. <br />Continuing services projects are almost always <br />infrastructure rehabilitation projects, and as such, <br />almost always encounter unforeseen issues regardless <br />of the degree of detail to which the original scope is set <br />forth. Only if the scope is well defined by the City and <br />Craven Thompson, will the project be accomplished <br />without inappropriate requests for Request for Change <br />D | Page 1