Craven Thompson & Associates, Inc.

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REQUEST FOR QUALIFICATIONS NO. 20-07-01 CONTINUING PROFESSIONAL CONSULTING SERVICES (CCNA) TAB D: PROJECT APPROACH AND UNDERSTANDING ▪ Meetings Regular project meetings will be held with Sunny Isles Beach’s representatives for all phases of the project. Craven Thompson will facilitate these projects and attendees present at the meetings will be dependent on the phase of the project and the issues to be addressed. These meetings will be focused on adherence to the project timeline, quality control, budget, and also on the resolution of any outstanding issues. ▪ Public Outreach (as necessary depending on project scope, complexity and sensitivity) The public outreach program created and facilitated by Craven Thompson shall be comprised of the following primary elements: ◦ Conduct public outreach meetings during the design and construction process to inform the public and solicit comments. ◦ Create a project website (or a page for the City website) so that homeowners can keep up to date on schedules, traffic changes, public meetings, photos showing progress of the project, safety steps being taken, and the progress. Make it simple and keep it updated on a frequent basis. Link all Facebook and Twitter feed. ◦ Prepare a database of landowners, business associations and businesses adjacent to and contiguous with the rights-of-way. ◦ Create project Facebook and Twitter accounts. Use them daily with pictures to show progress and if necessary and MOT changes. ◦ Create a hotline to make sure that with one phone call, a resident can obtain the information requested or be directed to appropriate City staff or Mr. Gibney. ◦ Schedule a public workshop in the neighborhood to educate the homeowners and get their feedback. ◦ Develop a database of the homeowners and stakeholders affected. ◦ Create a letter to be mailed, and a follow up flier/door hanger to be hand-delivered to each house with information about the project, and the public meeting early in the project. ◦ If needed, signatures can be obtained from resident homeowners acknowledging they understand there will be workmen in their yards, and some landscaping changes may occur. The team member delivering the door hangers can be tasked with this item. ◦ Upon completion of the project, create and mail a newsletter with information and pictures to show residents the results. The City may wish to provide this information to residents who receive their email newsletter. ◦ A plan addressing anticipated issues during construction will be presented to the neighborhood involving such topics as road closures, traffic management, public safety issues, access to property, parking, bus routes, safe sidewalk access, routes to schools, construction hours, dust control, noise control, and construction material & equipment storage in the area. D | Page 6