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SKILLS <br />Well-rounded business professional <br />with over 15 years of green industry <br />experience. Proven track record <br />implementing customer service <br />initiative and quality control measure <br />in two nationally acclaimed industry <br />companies. <br />KEY AREAS OF EXPERTISE <br />Horticultural Knowledge <br />Integrated Pest Management <br />Budgeting & Cost Controls <br />Operations Management <br />Agronomic Programs <br />Safety/OSHA Compliance <br />Landscape Installation <br />Quality Control <br />Property maintenance experience <br />Project planning & scheduling <br />EDUCATION <br />FLORIDA INTERNATIONAL <br />UNIVERSITY: <br />Bachelor of Business Administration <br />LICENSES <br />OSHA 30 Hours <br />Irrigation Contractor License: No. <br />SCC131151702 <br />ISA Certified Arborist: <br />Lic No, FL -6787A <br />Active Member of the: <br />FIU President's Council <br />VisualScape Inc., Miami, FL <br />Lawn maintenance Company established in June 2011. The main <br />focus of the Company is to provide lawn maintenance services <br />and installation to commercial properties throughout Florida. <br />VisualScape has an emphasis on premier customer service and <br />quality along with an experienced team that can provide full <br />landscape services to its client base. <br />Owner/President <br />June 2011— Present <br />• Oversight and enforce quality control measures <br />• Manage Agronomic programs <br />• Responsible for preparing and managing both operating <br />and capital improvement budgets for all properties in <br />portfolio. <br />• Inspect all new construction activities to ensure landscape <br />quality is at the highest standard prior to turnover to <br />property management/client. <br />• Responsible for revenue growth, profitability, safety <br />performance, customer satisfaction, and employee <br />development. <br />• Oversight of Customer Relations program <br />• Hire and Manage subcontractors <br />Vila &Son Landscaping Corporation <br />Tampa, FL <br />Large Commercial Landscape Company that operated in 8 <br />locations statewide with a range of employees of 500-900 at peak. <br />Customer Relations Manager /Operations Manager <br />February 2011 —May 2011 <br />• Established a new customer -relations <br />management <br />