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SUPERIOR <br />Betty Gerdts <br />Key Contact <br />PROFESSIONAL EXPERIENCE <br />City Landscaping Services <br />Superior Landscaping &Lawn Service, Inc. <br />Maintenance Division Manager <br />SUNNY Ids J <br />OF B� <br />SsO� <br />of SUM^ob <br />September 2011— present <br />• Provide administrative staff assistance to upper management. <br />• Plans and implement goals and objectives for the maintenance department and ensures that <br />company policies and procedures are adhered to at all times. <br />• Directs, oversees and participates in department work plans, assign work activities, operations and <br />maintenance programs. <br />• Monitors work flow and project status. <br />• Visits job sites to oversee work in progress and provide needed direction; responds to emergencies <br />at any time and evaluates the progress of ongoing maintenance activities. <br />• Oversees the maintenance of department records and files. <br />• Attends weekly department meetings with my staff. <br />• Reviews costing reports. <br />• Coordinates the fertilization program for all properties, including to ordering the materials and <br />keeping an organized inventory control. <br />• Interviews and hires new staff, prioritizes, assigns and reviews work <br />• Approve time off for payroll purposes and participates in weekly payroll meetings. <br />Vila &Son Landscaping Corp. <br />Ma <br />March 2009 -August 2011 <br />Office nager <br />• Act as liaison between customers and Account Managers. Followed up and resolved customer <br />concerns. <br />• Request insurance and federal bonds for construction projects. <br />• Managed all office personnel as well as providing support to our Corporate Office as needed. <br />• Responsible for all aspects of billing, A/R, Collections and A/P postings. <br />• Input all customer information as well as the monthly billings in Great Plains Dynamic Accounting <br />Software. <br />• Create weekly financial projections reports for the corporate office. <br />• Participate in all staff meetings and conference calls in order to provide feedback and maintain <br />company standards. <br />• Managed Payroll and HR personnel. <br />• Prepared all hiring packages and offer letters for new hires for salary personnel. <br />• Order Office Supplies. <br />• Maintained records of all workman compensation claims. <br />Spanish Broadcasting System, Inc. <br />December 1996 —April 2008 <br />P.O. Box 35-0095 Miami, FL 33135-0095 <br />x.4156 www.suneriorlandscaping.com <br />