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cost center, department code or any other piece of data a fleet may want to capture. This is an optional feature that can be opted in or out of. 3.23 If capable, System will provide accurate Merchant latitude and longitude. WEX complies with this requirement. 3.24 Participating States and Purchasing Entities have the need to capture their state's specific merchant diversity information (i.e. small business, minority owned, etc.) including Federal Diversity information. WEX has all of the source data behind our merchant diversity information and standard reporting. Should a Participating State or Purchasing Entity have a need to capture information specific to their state, WEX can provide this information on a state -by -state basis by building and delivering a custom report based on the individual state's specifications. 3.25 Ability for Contractor to initiate/create one-time overrides after hours with follow-up notification to Program Administrator. The WEX Customer Service Department is open 24 hours a day, 365 days a year (366 days in leap years), the WEX Customer Service Department are WEX Employees hired by WEX, US based, fleet - trained in-house through a WEX training program, located in several call centers across multiple states and time zones and are always available to handle the needs of the fleet by calling the toll - free number 800-492-0669. WEX has a No Driver Stranded (NDS) policy and will work with States and Agencies to tailor that policy at the time of account set-up to ensure it complies with that given fleets needs and own policies. This policy will be put into the WEX account notes available to our customer service representatives for account so that representative can follow the stated policy to assist a driver in need, help safeguard against possible misuse and appropriately notify a fleet when an occurrence may happen. NDS policy can include scenarios such as: • Emergency and/or Extenuating Situations • Out of Network • Specific Agencies: State Police/Patrol, DOT, etc. • Exceeding Authorization Controls • Lost/Stolen Card • Terminated Card • Card Suspended for Fraud • Card Suspended • Driver is unsure of Vehicle ID but it is active • Driver is unsure of Vehicle ID and it is not active • Vehicle ID is terminated In addition to the WEX NDS policy, WEX also offers a virtual card option to facilitate out of network payments called WEXPay'm. WEXPay"' can also be used to facilitate a No Driver Stranded program. WEXPayT"° is a tool that enables out -of -network purchases at an additional 398,000 merchants in the MasterCard® network by utilizing a virtual card interface. Typically used for independent or geographically remote fuel and service sites, WEXPayT"° provides the control of a fleet card with the convenience of a credit card. This out -of -network tool reduces the number of out -of -network sites where drivers would have to use an alternative form of payment. MASTER AGREEMENT No. 00819 - FLEET CARD SERVICES PAGE 88 OF 138