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Reso 2021-3185
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Reso 2021-3185
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Last modified
7/28/2021 3:03:08 PM
Creation date
4/28/2021 10:18:49 AM
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CityClerk-Resolutions
Resolution Type
Resolution
Resolution Number
2021-3185
Date (mm/dd/yyyy)
04/15/2021
Description
P.O. for unleaded fuel using fuel card program. State of Florida contract with WEX Bank.
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Objective <br />The objective of the WEX BCP is to provide a comprehensive and systematic process of <br />prevention, mitigation, preparedness, response, continuity, and recovery that provides an on- <br />going, dynamic, and interactive process that serves to assure the continuation of the <br />organization's critical business functions before, during, and after a disruptive event. <br />The BCP allows WEX to: effectively manage disruptions; provide efficient notification to <br />personnel, clients, business partners, service providers and vendors; ensure organizational <br />stability; provide well-defined and documented incident management procedures to minimize <br />decision making during a disaster; ensure regulatory and legal compliance; and ensure regular <br />testing of response/recovery plans. <br />Recovery <br />Summary <br />The WEX BCP provides well defined and documented procedures which provide the incident <br />management team with the ability to effectively and efficiently manage the recovery process <br />during and after a disruption of service to our clients. By implementing the pre -planned <br />procedures, our incident management team can work together in an expedient and effective <br />manner to resolve any unforeseen incident and ensure that the impact to our clients is minimized. <br />Alternate Processing Sites <br />WEX utilizes a combination of cloud and physical infrastructure to ensure resilience and <br />recoverability of production systems across the globe. Each primary production system is <br />designed to be highly available and resilient by utilizing HA architecture within each data center <br />or by duplicating systems across multiple cloud availability zones as well as a corresponding <br />disaster recovery solution to ensure recoverability of production systems. <br />The WEX call center will staff the alternate processing sites with operational support staff, <br />technical, telecommunications, and administrative support personnel. WEX will maintain a fully <br />functional Emergency Command Center at each location to provide redundancy for incident <br />command. <br />Plan ORGANIZATION <br />Overview <br />The WEX BCP consists of multiple plans that outline physical security, emergency response, and <br />recovery responsibilities, tasks, and procedures to be used throughout recovery efforts for our <br />business locations and data centers. <br />WEX utilizes multiple industry recognized automated resiliencytools and services to ensure global <br />situational awareness, effective preparation, communication and collaboration across the <br />enterprise related to resiliency planning, testing and incident management. <br />Business Unit Plans <br />The business unit plans contain the recovery tasks and the action items required to recover the <br />functions of each critical business unit. <br />MASTER AGREEMENT No. 00819 - FLEET CARD SERVICES PAGE 109 OF 138 <br />
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