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Eligible users must execute an Addendum to the Fuel Card Services Agreement with WEX Bank <br />to establish their own fuel card program; the form is available on the contract webpage. <br />Employees of eligible users with an existing fuel card program should contact their employer's <br />fuel card administrator with any questions regarding fuel cards. <br />Frequently Asked Questions <br />The Florida Department of Revenue (DOR) requests detailed information, including the FEIN, for <br />every station where we purchased fuel and non -fuel commodities and services before issuing a <br />tax refund. How do I acquire this information? <br />o Eligible users may submit a full transaction report provided by WEX Bank, which <br />includes locations of the stations, dates and times of the transactions, commodities <br />purchased, number of gallons purchased, etc. This documentation will support the <br />eligible user's application for a tax refund. DOR will not require the FEIN number for <br />every station visited if the full transaction report is included with the application. All <br />questions regarding tax refunds should be directed to DOR at 850-617-8585. <br />Contact Information <br />• If you have any questions or require assistance specific to the State of Florida Fuel Card (state <br />agency employees/cardholders) or your employer's fuel card program (eligible users/ <br />cardholders), please contact your agency's/employer's fuel card administrator. <br />• If you have any questions or require assistance specific to this contract (e.g. pricing, contract <br />requirements, etc.), please contact the contract manager listed on the contract webpage. <br />416121 <br />