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The "Total Outstanding Balance" is the invoiced amount, plus the amount of any unbilled <br />transactions delivered by a merchant to Contractor, and minus any credits that have <br />posted to the account, through the Calculation Date. <br />(b) Each Purchasing Entity shall be liable for all Transactions on the account to the fullest <br />extent permitted by applicable law, except as expressly provided in this Agreement. <br />Purchasing Entities may pay the entire balance of the account or a portion of it, at any time <br />prior to its Due Date without penalty. <br />(c) Payments made via paper check are posted to the account after processing and must <br />arrive at Contractor at least three Business Days before the Due Date on the billing <br />statement. It can take up to three Business Days to process a check from the time the <br />envelope containing a check arrives at Contractor's facility to posting of the check amount <br />to the account. <br />(d) For payments not made by paper check, payments on a Business Day before the cut-off <br />time (the "Cut-off Time") will be posted on that Business Day. Payments after the Cut-off <br />Time on a Business Day, or on a day other than a Business Day, will be posted on the <br />following Business Day. The Cut-off Times for payments not made by check are as follows: <br />a payment transaction made via Contractor's online payment portal must be completed <br />by 3:00 p.m. ET; a payment transaction made via IVR must be completed by 3:00 p.m. ET; <br />and a payment transaction made via ACH must arrive to Contractor by 3:00 p.m. ET. <br />(e) Regardless of payment method, each Purchasing Entity must ensure that Purchasing <br />Entity's account number is provided with the payment. Failure to do so will cause <br />processing delays in posting the payment to the account. Payments that are received at <br />locations other than the address specified on the billing statement, or that do not <br />otherwise comply with instructions on the billing statement or this Master Agreement, <br />may be delayed in posting. <br />(f) Each Purchasing Entity shall: (i) pay all fees set forth herein; (ii) pay all amounts payable <br />for transactions on each card issued by Contractor, and (iii) perform all obligations, <br />covenants, and warranties in this Master Agreement. <br />(g) Payments will be applied first to unpaid Late Fees and then to any unpaid balances. Each <br />Participating Entity may pay their account balance or a portion of it, at any time prior to <br />its due date without penalty. <br />6.3. OVERPAYMENTS. Contractor promptly shall refund to Purchasing Entity the full amount of any <br />erroneous payment or overpayment. Such refunds shall occur promptly upon discovery by <br />Contractor or within thirty (30) days of written notice to Contractor; Provided, however, that <br />Purchasing Entity shall have the right to elect to have either direct payments or written credit <br />memos issued. If Contractor fails to make timely payment(s) or issuance of such credit memos, <br />Purchasing Entity may impose a one percent (1%) per month on the amount overdue thirty (30) <br />days after notice to the Contractor. <br />6.4. No ADDITIONAL CHARGES. Unless otherwise specified herein, Contractor shall not include or impose <br />any additional charges including, but not limited to, charges for shipping, handling, or payment <br />processing. <br />6.5. TAXES/FEES. Contractor promptly shall pay all applicable taxes on its operations and activities <br />pertaining to this Master Agreement. <br />MASTER AGREEMENT No. 00819 — FLEET CARD SERVICES PAGE 12 OF 138 <br />