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Response to Invitation to Bid City of Sunny Isles Beach Motor Coach Transportation Invitation to Bid No. 21-03-02 9 5. PERSONNEL SELECTION, RETENTION AND TRAINING Academy understands that its relationship with the City is as an independent contractor. All personnel involved in performing the work contemplated by this proposal will be employe d by Academy and it will be solely liable for all wages and benefits of its employees. Academy has one of the finest driver-training programs in the Industry. All our drivers are trained in driver safety and customer service. New drivers are not placed in the charter pool until they have worked full time with Academy for one year. Before entering the charter pool drivers are given extensive training by a “seasoned” charter driver trainer. Our drivers will always be in full uniform, assist in all luggage handling and equipment removal. Charter drivers are handpicked by the Terminal Manager and we make every effort to assign the same driver(s) to a particular group. 5.1 Recruitment and Selection Plan Academy maintains employment guidelines, which exceed Federal Motor Carrier Safety Administration, and Federal Transit Administration guidelines. Additionally, we incorporate a substance abuse testing program, which includes pre-employment screens that are in compliance with FTA regulations. A complete application is taken with a ten-year employment history. Background checks are made on all previous employers for the last three years unless they are seeking a position as a driver, in which case all references are checked. A driver license abstract is secured for the previous three years. Substance abuse and physical screens are performed in accordance with DOT/FTA guidelines. Academy utilizes the services of an MRO and Physician to ensure authorizations from the applicant’s personal physician. Each applicant is given a personal interview to determine “the fit” of the applicant to the demands of the position. 5.2 Random Drug Testing Program Academy has an established controlled substance abuse program, which is b oth DOT and FTA compliant. A dedicated in-house manager with field support administers the program. The program is facilitated with the use of two MRO’s (Medical Review Officer) that generate random selection lists and completes the actual testing with bot h mobile and fixed facilities. The bulk of our testing is completed at our garage facilities and is supported by our field safety managers who are also authorized to perform testing. We do not function as part of a consortium, which ensures the integrity of the program. An in-house database also tracks our results and enables us to provide accurate and timely data to the reporting agencies.