Laserfiche WebLink
Response to Invitation to Bid <br />City of Sunny Isles Beach <br />Motor Coach Transportation <br />Invitation to Bid No. 21-03-02 <br /> <br />10 <br /> <br /> <br /> <br />As part of our corporate program, we complete post-accident and reasonable suspicion <br />testing in addition to the random testing. We conduct our testing during operating hours, <br />which include late evening and weekend testing. Safety sensitive personnel in addition to all <br />drivers are in our selection pool. We also have the ability to test anywhere, at any time with <br />our current MRO contracts and in-house trained personnel. All operations supervisors are <br />trained as to their responsibilities as well as how to identify suspicious behavior that may be <br />a concern. <br />5.3 A Detailed Driver Safety Program <br />Academy maintains one of the most comprehensive safety and risk management operations <br />in the motor coach industry. We expend significant resources to ensure the performance of <br />our drivers once they leave the training environment and are in full operation. Safety is <br />synonymous with good customer service. Our program includes the following: <br />➢ Academy has been enrolled and approved by the Consolidated Safety Services for <br />over 20 years. Please reference Exhibit 2 for the latest inspection documentation. <br />➢ A Safety Director with a staff of three full time Field Safety Managers who are <br />equipped with company vehicles and are on the job 24/7. <br />➢ A comprehensive database which tracks the driving history, including all our <br />investigations, on every driver in service with Academy. <br />➢ A corporate risk management plan, which charges every person in the company with <br />the responsibility to operate in a fashion which prioritizes safety and the mitigation of <br />risk exposure. <br />➢ Our on-going driver safety qualification process exceeds all DOT/FTA requirements <br />and is designed to identify a concern before it manifests itself in a problem. <br />➢ Dedicated in-house claims administration, which allows us to take an aggressive and <br />personal approach to customer service and accident investigation. This department is <br />staffed with claims professionals and allows Academy to expedite claims settlements <br />while utilizing investigation results to benefit our safety program. <br />These tools allow us to focus on prevention. Every driver, once released from training, is <br />subject to the following: <br />➢ License abstract reviews every six months. <br />➢ Complete medical/physical evaluations conducted every 12 months. We use only our <br />own doctors to ensure the integrity of the exam and the knowledge of the physician <br />relative to DOT requirements.