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Response to Invitation to Bid City of Sunny Isles Beach Motor Coach Transportation Invitation to Bid No. 21-03-02 11 ➢ Every driver is subject to random and targeted road performance evaluations conducted by our Field Safety Managers. Every observation is addressed with the driver and made a permanent part of his record. In cases where a trend is observed or the concern is considered significant, the driver is removed from service and evaluated. Additional training, suspension, or termination may result. ➢ All driving compliments and complaints are investigated and follow the same process of record retention and evaluation. ➢ Every driver must attend at least four safety meetings, which are conducted throughout the year in each operations center. ➢ All drivers are subject to random, post-accident, and reasonable suspicion drug/alcohol testing, as are all mechanics and other safety sensitive personnel. ➢ Our Safety Director reviews the results of each operations center each month, and determines which drivers may be a concern or warrant a review. This process allows us to allocate our resources to target drivers with the highest risk potential. Drivers who consistently operate safely and professionally are rewarded. Academy has an established Driver Recognition Award Program. Now in its 29th year, this program is recognized in the industry and is unparalleled. The program is a consecutive process that requires our drivers to remain accident free, justified complaint free, and incur no moving violations to achieve this award. Overall, Academy maintains one of the best safety programs in the industry . We operate one of the largest fleets in the country in what has been called “the toughest commute in the country”, the New York Metro area. Despite the challenges inherent in this operating environment, Academy has consistently maintained an outstanding safety record as evidenced by our satisfactory DOT compliance ratings. We operate with a driver out-of- service and equipment out-of-service record well below the national average. Academy is also a U.S. Military contractor subject to compliance audits, which are broader in scope than federal DOT audits. Each year we continue to achieve the best possible compliance ratings. Academy is only one of a few companies, which have an Excellent Performance Rating. Our Risk Manager is a member of The Bus Industry Safety Council and Commercial Vehicle Safety Alliance (CVSA). The CVSA is the international premier organization which is the authority of regulatory and safety issues in the ground transportation industry. Attended by all federal, state, and local law enforcement, the CVSA is the forum where industry and law enforcement work together to ensure public safety.