South Floirda Lighting Team - DBA Miami Christmas Lights Response

Home Browse Search

MCL invests heavily in acquiring and training the best field managers and technicians. All applicants must pass an extreme vetting process including multiple interviews, screenings and background checks. Our comprehensive training programs including installation techniques, customer interactions, company professionalism and safety ensures MCL's team is well trained, professional and safe. Each course has a dedicated training manual and course curriculum including classroom, facility, and field instruction that all employees must pass annually. Our intense training curriculum, managed by MCL's software, tracks employee progress to verify that field technicians have successfully passed each phase of training before contributing to our installation teams, guaranteeing consistent results. Through MCLs intense focus on safety, MCL has been accident free for the past 4 years, a record we are very proud of. MCL is fully compliant with all local, state and federal laws and holds itself to a higher standard than required by law. Our 46 page employee handbook in addition to a 42 page safety handbook ensures that we are compliant with all applicable laws including ADA, Family Leave and many others. Our team routinely holds safety meetings throughout the year to ensure proper safety habits are always top of mind. Both documents are confidential in nature, but can be shared with the city in a confidential nature upon request. MCL has refined its installation process over the years to be the least intrusive while ensuring projects are completed on time. Our three phases approach, advanced power, lighting, and decor managed by our proprietary software system, ensures the proper specialist preforms each activity producing quality results. Installation software is used in the field through tablets providing required information to the installation team as well as project progress to management. If questions arise during the install, the system allows both field and management teams to solve it together. This is a very powerful tool to ensure that MCL is able to accomplish the projects as planned. For the city of Sunny Isles Beach's holiday display, MCL will begin the advanced power installation phase in mid August with completion in two weeks. This phase includes installing all power cables from electrical receptacles to locations where lights and decor will be installed. The second phase of installation is the lighting phase. In this phase, MCL will install all lighting elements that are practically invisible and lay dormant until the display is activated. This portion of the installation is most time consuming, and will require MCL to begin in early September and will take two to four weeks to complete. The final stage of installation is the decor phase which installs all visible decor elements. Our strategy for the decor phase is to apply all resources to an individual section completing it as quickly as possible, typically in one day. Based on the items referenced in the RFP, MCL anticipates the decor phase lasting 5 days, easily completing the project prior to the November 19th deadline. After the entire project is completed, MCL will coordinate a client walk-through with the city of Sunny Isles Beach to show the completed project illuminated. This walk-through will occur at least 5 days prior to project activation date allowing time to fix any deficiencies found by the the city. Completing site inspection with city staff and MCL management will ensure the project is completed and approved prior to the activation date. Once the display is activated, MCL will begin nightly inspection to ensure its constant pristine condition. Based on the areas highlighted in the RFP, MCL believes three dedicated maintenance technicians, South Florida Lighting Team, LLC DBA Miami Christmas Lights.