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Kathy Hurles <br />11401 Knorway, Cooper Cir_ FloHda, 33026 • Telephone (305) 219-4697 <br />OBJECTIVE <br />To secure a position in an institution where my experiences and abilities can be <br />utilized and to allow me to further develop my personal and professional shills. <br />PROFILE <br />Experienced and knowledge in al aspects of business management and <br />administration, characterized by the ability to identify needs; assess priorities; <br />plan, organize and fulfill commitments; address and resolve issues with <br />diplomacy and tact. Strengths complemented by a professional demeanor and <br />appearance, and accentuated through punctuality and reliability. <br />PARTICULAR STRENGHTS1 SPECIAL SIULLLS: <br />`Organizational: Independent.... resourceful .... well organized. Consistently <br />chooses well-planned methodical avenues of approach to project challenges from <br />conception to implementation. <br />• Com uinication: Articulate... personable... outgoing. Possess outstanding verbal <br />and writing skills. <br />-Leadership: Decisive.... resolute...goal-oriented. Educate and motivate staff to <br />ensure consistent achievement or surpassing of productivity quotas. <br />•Computer and computerized systems: Microsoft Office: Word, Excel; Access. <br />Quickbooks_ Applied transferable skills in the use of cable television customer <br />billing systems, including Cable Data and CSG. <br />•Business machines: Standard Facsimile and Copying Systems and Equipment, <br />Executone telephone systems, Sadelco and Wavetech signal measuring <br />equipment- <br />*Languages.- Fluent Spanish and English. <br />Unitec Communications, Miami EL—January 2001 to Present. <br />ice President/ Business Manager. Own and maintain a profitable <br />telecommunications contracting business with over 35 employees servicing cable <br />TV and telephone companies. Oversee all management, human resources, <br />accounting and administrative operations of the business while ensuring clients <br />satisfaction. Provide installation, construction and data services to 56,000 <br />customers in the Miami Beach area and 15,000 in South Mhuni. <br />Charter Communications, Nilami Beach, FL August 1992 to January 2001. <br />Customer Se"kelTraining Manager (JuU1995 to Jan/ 2001) Carried out <br />operational management, staff training and customer service oversight <br />responsibilities, placing emphasis on the streamlined daily operation of the <br />Z37 <br />